Reviews of Brident Dental & Orthodontics (Dentist)

Liz Liz

Dr.Nam was very friendly and informative his assistant Eva was very helpful calming my son during his treatment. Amber in the front help doing the provider change as well my visit went fast and smooth and was able to get treatment same day.

darchelle johnson

Very well and organized enjoyed my kids visits

claudia serrato

I like that they have Saturday appointment. Everybody is so nice and always take care the smile of my kids ....

Mercedes Crystal Sostenes

Everyone was so nice and helpful.

Joseph Hardy

Great service, very friendly people. Got my semi-annual cleaning done in under an hour.

Marylu Esquivel

(Translated by Google) Very good service (Original) Muy buen servicio

Brenda Johnson

The entire staff from the receptionist, technicians, and doctor were very friendly, patient, knowledgeble, and very efficient. Convient same day appointment that was great for after work hours. Highly recommended.

Soularry

I had an amazing visit here. Everyone was professional and handled everything in a timely manner. Amber was very detailed with explaining things I didn’t understand. The whole staff went above and beyond to service me as the patient.

Eliza Paige

If I could give 0 stars, I would. I lost a filling, luckily they had several appointments available. I show up to my appointment, get xrays and sit in a chair for about 45 minutes before I saw the doctor. She told me they needed to numb me to fix the issue and clean my teeth. They told me they would be back. After another 45 minutes, which I asked about the doctor 2 or 3 times in that time period, I was in tears and going stir crazy. I asked how long it would be, when I was told ANOTHER 20-30 minutes, I left. I would rather be in pain all weekend than give them my business or money.

Anika Just

Every staff member we encountered at South Texas Dental made us feel welcome and valued. We had such a great experience. Thanks for encouraging my 3 and 5 year old to keep up the great work on their teeth! -Anika Just

Mrs. Norwood

So I’ve never personally been here I only spoken to front desk to set my mother an appointment from the time that this young lady answered the phone I knew I choose the right location. Such a sweet professional lady. My mother has hearing lost so this young lady Amber took her time to write on pieces of paper talk with hand movements for my mom. She called me for everything that needed to be done. When my mom got home she was all she spoke about. Yesterday we ran into her and my mom recognized her so quickly so I finally get to meet her mind you this is after hours not at work and she still displayed professionalism and represented her company well! An just went I thought she was the icing on cake she started to speak to my mother in sign language it was a little off but the fact that she tried she told me my mom made her go home and practice. I will forever recommend and send my family there as long as she’s there because that kind of customer service is hard to find. Thank you amber.

Mel Gonzales

Excellent service eith caring professional staff

Estefany Gonzalez

It was great! The Dentist is very great and patient!

YuNeka Wesley

My experience was fantastic ! Even though there was an malfunction I still had a good time. - Ty'Jah Simon

Dominique Jackson

I was able to get a same day last minute appointment which is great due to my hectic schedule. The petite black lady that did my exam was amazing and very polite. Ava and Doctor Nam were amazing as well (I’m probably spelling their names wrong). Everyone was thorough and the customer treatment is amazing! I think that I have myself a new dentist!

Secert Shopper

Please go else. My job is a secret shopper and I’ve called this place about 4xs brought up scenarios to speak to manager they either say he/she is not In or busy they’ll take a massage and have him call back. I’ve popped in once In the morning to ask a question look so see if I see a manager nope just the 2 receptionist. Fast forward to my visit I went in as a limited girls were very sweet showed compassion I was passed back everything was fine then doctor enters he rushed through my exam didn’t show any emotion then finally this guy comes in tells me my prices and he didn’t show empathy or any emotions as well you can just tell he was more interested if I had the money or not. It’s safe to say this place just don’t care for their patients . Your just a dollar sign to them. Whoever is managing this place needs to manage better.

Muhammed Jimale

Nobody likes the necessity of a dentist visit, but the employees there such as Ms. Eeva and Ms. Dean truly make an unpleasant experience as pleasant as possible!

Jesus Narro

The doctor was great. He explained everything thoroughly. His assistant was very great as well. The office was nice and clean. The whole staff was kind and helpful as well. I will recommend this dentist office to all my friends and family.

LaShawna La.TheGreat Garcia

The staff were very attentive and friendly. It was a bit of a delay but I looked beyond that because the office staff kept coming in periodically to check on us and update us on when the dentist will be present. I appreciate them for this unlike most doctor's and dentists they just leave you waiting for an extended period of time without updates. From the time we entered to the time we left, we were treated with courteous service and welcomed with open arms and friendliness. I love this dentist and recommend them to everyone. My son was scared because we have had past nightmare of experiences with different dentists and they made him feel calm and cared for. Thank you!

Jasmine Loya

The employees here are awesome! They’re so friendly and welcoming.

LaQuesta Princess Freeman

Dr is very informative.

Detroit Devin Hightower

It's a good thing I have appointments there. And there always ready for patience. Thank you South Texas dental. You're awesome.

Veronica Hernandez

The girls are awesome!

Norma Moreno

Very friendly and thorough!

jaquise byrd

Amazing customer service!! Nice friendly people and very clean establishment.

Jose Mendez

(Translated by Google) THE MOST IMPORTANT IS REFERRING TO THE CLEANING AND THAT WAS WHAT THEY DID VERY WELL, USED THE APPROPRIATE EQUIPMENT TO CLEAN MY YOUNGSTER'S SHARK AND THEN A PASTA TO POLISH AND LAST A FOAM TO PROTECT THEM. THE VERY RISE AND FRIENDLY DOCTOR, CLEAR IS IMPORTANT ALSO IN THE WAY WE TREAT OURSELVES TO THE PEOPLE ..... WHEN WE ARE KNOWN. THE FRIENDLY STAFF WHAT I LIKE THE MOST OF THESE SOUTH DENTAL CLINICS IS THAT THEY DO NOT INVOLVE CARIES THAT YOU DO NOT HAVE, AS I HAVE DONE IN OTHER PLACES HERE IN DALLAS AND HOUSTON PRIVATE CLINICS THAT ACCORDING TO VERY GOOD REPUTATION, BUT THE ONLY THINGS THAT ARE USED ARE THE INSURANCES FOR YOUR BENEFIT. GOOD I AM CONTENT AND SATISFIED WITH YOUR CERVIOUS. (Original) lO MAS IMPORTANTE ES REFERENTE A LA LIMPIEZA Y ESO FUE LO QUE HICIERON MUY BIEN, USARON EL EQUIPO APROPIADO PARA LIMPIAR EL SARRO DE MIS JOVENES Y LUEGO UNA PASTA PARA PULIR Y DE ULTIMIO UNA ESPUMA PARA PROTEJERLOS. LA DOCTORA MUY RISUENA Y AMABLE, CLARO ES IMPORTANTE TAMBIEN DE LA MANERA QUE TRATAMOS NOSOTROS A LAS PERSONAS..... CUANDO NOS CONOCEN . EL PERSONAL AMABLE . lO QUE MAS ME GUSTA DE ESTAS CLINICAS SOUTH DENTAL ES QUE NO INVENTAN CARIES QUE NO TIENES, COMO ME HA PASADO EN OTROS LUGARES AQUI MISMO EN DALLAS Y HOUSTON CLINICAS PRIVADAS QUE SEGUN CON MUY BUENA REPUTACION , PERO LO UNICO QUE USAN SON LAS ASEGURANZAS PARA SU BENEFICIO. BUENO ESTOY CONTENTA Y SATISFECHA CON SU CERVICIO.

Jazmine Martinez

I've been bring my daughter here for 3 years now. The receptionist, dental hygienist, and Drs are very polite and Ive never have any problems. The office is very clean and hygienic. I never have to worry about forgetting an appointment because I'm reminded multiple times via text, email and phone call in a timely matter. Every time I've been to an appointment wait times are always short and I see the doctor Very fast. I moved to mesquite, TX and Im still coming to this location because I like it so much and my 4 year old is never scared to go to her appointments. I highly recommend South Texas Dental!

Nohemi Valenzuela

Very friendly

Brandon Hardeman

Honestly, the most incompetent dentist office I have ever experienced. The assistant explaining things to me did not seem very sure of what she was talking about. Not sure what they do here other than teeth cleaning and cavity fillings. They refer you to other dentists to get things done.

Samantha Benavidez

They do great with my kids that my kids love seeing the dentist

Karen Santos

Great costumer service!

Laura Lares

Great customer service. Very friendly and very helpful when it came to understanding the insurance covers and their cost of procedures. Made me feel comfortable when working on my mouth. Will be returning.

SHAQUANA SMALL

Awesome! The Dentist and the rest of the staff were very nice. Fast and great service.

Monica Agnew

Every time I bring my kids here (9 & 4) they have a good experience. All the staff is very kid friendly, they know how to make them comfortable and they smile and laugh a lot. I will continue bringing my kids here until they are too old! Update(7/26/19): We still come here and still give them 5 stars

Marilyn The beautiful

The people there are nice and respected my decision on my childern.

Chantalle Henderson

Good friendly service, staff is amazing with kids, and despite my busy schedule they ALWAYS find a way to fit the girls in. Oh and I will be forever grateful for the remainder calls. Keep up the fantastic work

Bryant Dixon

Good friendly staff. I enjoyed my visit there.

Darnella

If your looking for a good dentist please chose South Texas Dental in grand prairie. I took my daughter there on Saturday and everyone was so pleasant. Dr Nam and Ava are so AWESOME!!!! they took great care of my daughter, and you could tell it was very genuine. What I loved the most was how they were with my daughter because going to the dentist is scary for adults so you know kids are scared but Dr Nam and Ava got my daughter through it with ease.. Thank you South Texas Dental I'm so glad I chose you...

Patricia Hernandez

(Translated by Google) They have always given me excellent service and I have never had any problems. It is always very clean and they are very kind and patient .. thank you (Original) Siempre me han dado un servicio exelente y nunca e tenido ningún problema. Siempre está muy limpio y son muy amables y pacientes ..gracias

Curiosity Lightfoot

Very friendly. They temporally fixed my broken tooth and i couldn't be moree happy with the results. Thank you brident dental & orthodontics. Chew on !

Bobby Trentino

The bad stars is because of the office manager Juvar. Apparently there has been a lot of clients who do not like him but yet he is still there. He’s very condescending and rude. I took my nephew in who was literally crying because he was in pain. Juvar had the nerves to tell me that there’s nothing he can do since I’m not the legal guardian. I finally threw a bleep fit and he gave in and said well, will need my sisters email with her signature. Keep in mind I went in because the cavity is killing my nephew. No sense of compassion whatsoever. He has the smart a** Attitude to say the email isn’t there even though I sent the email 15 times in a row! He tried to belittled me and said this is a work email so no need to worry about checking spam folder. Just when I started to complain to another person, next thing I see is a nurse running down saying we got the email after making me wait. The doctor and other staffs are nice and friendly. They are the reason I did not just say freak this and just walked out. Get rid of Juvar or else patients will eventually leave!

Alyssa Mcniel

This was the best dentist experience I have ever had with my daughter. Dr. Nam was kind and patient with my almost three year old and she was very excited about the balloon she received after her exam. Would highly recommend.

Fabian Nagy

Great place,Great staff,clean,and they do their best to get u in and out without any inconvenience. This is only place I bring my kids for dental care.

Juliana Canales

Eva is a literal sweetheart <3 She’s super nice and sweet and the doctor is super gentle when doing the general basic cleaning :,) 14/10 would recommend

Claudia Torres

Very polite and professional staff.

Kela Jones

My daughter had her first visit with them and they are GREAT

Beverly Reed

Dr. Olson is a great dentist and I would recommend him and that office to anyone that is in need of dental work. The staff was also great and friendly.

Tessa Mata

Very friendly staff, professional and caring. Awesome dental hygienist!

Donaciana Macario

(Translated by Google) Very good (Original) Bien bueno

Melissia Rogers

Everyone is on point in giving great customer care.Great experience for my grandbabies... The staff is wonderful...

Genesis Canales

This dentist office is very professional. Even though there have been a few changes with staff it still runs very smoothly. Eva is the best! She makes you feel very comfortable. DR.Nam is great fun and energetic he gives you great advice and makes sure you understand everything they are doing. Really great staff and clinic ! Recommend 100%

Lupita Tapia

They were very helpful

Amy Lopez

Staff was kind and skilled

Brenda Abrams

I enjoyed my experience. The facility was clean and the staff was very professional.

Angelica Soto

Very friendly, great service...

Torneshia Jones

My experience was awesome!!! They took care of My husband, myself and our Two Children all in one day in a very timely manner. Them being open on Saturday is also a PLUS!!!!!

Ana Umana

Las mujeres en la oficina son muy amables. Gracias a la mujer en el frente. Ella fue muy paciente con mi familia, aunque llegamos tarde, el médico fue muy rápido y agradable.

Kristy McCarthy

I had to go in for an emergency visit about a month ago and the staff and dentist were AMAZING! I had to have an emergency visit because I have a very sensitive set of teeth and I had been putting off a root canal. From the minute I walked in to getting in to my appointment I was over satisfied with my experience. I will be switching dentist and be using them from now on for all my appointments and needs! Thank you for making this process a lot more simple and less painful then it had to be!

Flor Rodriguez

I've been here a couple of times now. I love that they are open Saturdays and that I didn't have to wait over a month to come in. The girls at the front are very courteous and very helpful with scheduling. The wait time is minimal. The dentist is patient and explains what he is doing throughout the procedure. I definitely recommend them.

Alexis Campos

I love taking my daughter here. The front desk receptionist and the Manager are always very friendly. The new doctor is great she takes her time and doesn't rush through the visit. She is very informative and interested in knowing any concerns you may have, also she is very paitient. She is also bilingual, which is great! I was in and out in a timely manner. I would definitely recommend this Dental Office to anyone in search of a good office for their children or themselves. They are all great!

Elizabeth Martens

This office was AMAZING! My son was terrified and all the friendly faces and the friendly demeanor put his little mind at ease! I would recommend them to anyone with young children that are afraid of the dentist!

Jeff J

appointment set for noon... it's 1:15 and I'm still sitting here waiting for a basic cleaning. 70 minutes to take a simple xray. office not as clean as other places. fully covered by insurance, and this is how I'm treated? will not be coming back here, it would have been quicker to drive across dallas to a place that actually keeps appointment times. sitting here frustrated and hungry since a cleaning that should take 30 minutes will have taken 2+ hours. edit: now approaching the 2 hour mark and have not seen the dentist for a basic cleaning. wtf?

Telina Jackson

The office staff was very polite. They took great care of both of my children. The only reason I wouldn't give them 5 stars is because of the wait. We got that at 4, which was the scheduled time of their appointments, and weren't even seen until ten after 5. Not to mention we didn't leave until they closed at 7. Good experience overall. Friendly staff, clean, location, great with kids.

Maria Villanueva

Gracias South texas dental

Peggy Gray

Pleasant. Everyone was very friendly and professional. I am extremely scared of going to a dentist, however, I felt very comfortable at my first visit.

V the dream

Eva is a great help.... I love the team ....

Ileana Hidalgo

(Translated by Google) Good attention. (Original) Buena atención.

Judy D

The staff is always friendly and professional. Usually in and out quickly. Facility is always clean. The Doctors are very good and patient with my toddler.

Iann Hunterr

Shout out to the dental assistant Eva, she was awesome the entire visit

Viridiana Solorzano

Very happy with Dr.Nam and all the staff. My kids and I had a great experience

The Truest

Friendly staff and very accommodating!

Kenyon S

This is my first visit at this office, and I must say the staff is very friendly and professional. You can tell they care about their patients. And Dr. Nam is so great he makes you feel so comfortable in his chair. I would recommend this South Texas Dental to all my friends and family.

Neishaa Raino

Took my daughter here they was amazing!! We didn’t have to wait they had us in and out and my daughter had a blast the way they treat the kids is by far the best I’ve ever seen 1st time there and will always go there for now on love this place !!!

Kimberly Renee

The staff in very sufficient and on time. They make sure they get everything down. I love coming here and my kids do to.

Jocelyn Moss

My family comes to South Texas Dental in grand prairie, the staff is very polite, PROFESSIONAL from the time we check in to check out we receive nothing but the best customer services around. I would recommend this place to anyone for your dental needs, or concerns.. South Texas Dental Grand Prairie..location is the best!!!

Mike Wells

We really like South Texas Dental They take really good care of us!

Damon Knopps

Our first experience here was very agreeable. All the staff are very professional.

Loretta Lois

Dr.Nam did a very amazing job 10/10 very pleased with the work he did. The Staff is very respectful and made us feel welcomed.

Melanie Meneses

Very friendly! Didn't keep me and my son waiting for long, service was great as well! And they are great with kids

Shannel P

My baby loves it here. Your staff are very professional and always make her comfortable. Thanks

Nyjha Andrews

I really like this office! The dentist, Dr. Nan is amazing! And the staff is wonderful. The wait time is short and the dental work is quality.

Mayra Morales

(Translated by Google) The staff is fatal, the assistants are very rude and I am 11 years old in that place and I did not want to change, but today it was the last thing, to endure the rudeness of these women! (Original) El personal es fatal,son bien groseras las asistentes yo tengo 11 años en ese lugar y no me quería cambiar pero hoy fue lo último, que aguante las groserías de esas mujeres!.

Nicole Bridges

The wait time is reasonable, and the staff is personable. Dentist showed my daughter and myself step by step what the procedure would be like. I also loved how the dentist was transparent, and shared that his child gets cavities like any other child! Keep it up GP South Texas Dental!

Jesica Hernandez

Wonderful experience, the staff is amazing every one is super friendly and respectful!

lauren hughes

Always great! Kids never have a bad experience, they love it here!

M Cristina Delgado

My kids love coming here. Dentists are friendly, as well as the staff. Even during renovations they keep a clean atmosphere. Been coming for 10+ years.

Lacy Rankin

Everybody was great! Minimal wait time, service time was good and very professional.

Rondell Galvin

HEY MY NAME IS RON! IM FROM MISSISSIPPI AND I HAVE BEEN HERE IN TEXAS FOR ABOUT A YEAR NOW AND SOUTH TEXAS DENTAL IN GRAND PRAIRIE HAS BEEN THE ONLY DENTAL OFFICE I HAVE ATTENDED. THEY ARE AWESOME. GREAT MANNERS, RESPECTFUL AND EVEN GREATER SINCE THEIR NEW PERMANENT DOCTOR. I HAVE NEVER FELT SO COMFORTABLE IN A DENTIST CHAIR LIKE I DID TODAY. GREAT WORK YOU GUYS