Reviews of Austin Children's Dentistry (Dentist)

Darcy Volden

We just love Austin Children's Dentistry and Austin Family Orthodontics. Dr. Peters and his staff are just super nice and always make us feel that they are genuinely glad to see us. We always look forward to going to our appointments. I can't recommend enough.

Stephanie Aguillon

Wait to long at the apponitment over and hour

Jennifer Camarena

Moved out of State 5 months ago. My kids havent been to that dentist since last Summer. Yet, just got a bill that said it was 90 days past due. However, in the remarks says 1st notice. Also the bill was for a treatment that I was told was covered under Insurance and that they called and verified it with my insurance. This isn't even the 1st time this has happened! It's the 2nd or 3rd. Every statement I have received from my ins. company regarding this dentist always says 0 balance owed. So, I call the office to figure it out. The lady "helping" me was of no assistance. She was unnecessarily rude. She got really loud and started talking over me, and arguing with me! I never sign anything medical without approval my insurance 1st! Being that this has happened on multiple occasions, I am willing to bet your staff is not doing as they tell your patients and actually getting insurance approval 1st. I never liked going there but, unfortunately it was 1 of the few on my provider list and was close. Thankful to never have to deal with them again! I have also filed a complaint against them with the BBB and my insurance provider. A 1 star rating is too high. However, you have to rate something in order to comment. Never take your kids there or you may have pay more and not know about it for 9 months!

Ashley Wilkes

Had our first visit today and it was awesome!

Erin Eichenauer

Super friendly staff. They are all good with kids. They have a gentle manner that kids respond well to.

Courtney Warlick

Always a friendly staff that are sweet to my children. They take their time, and make you feel like they care about their patients instead of other places that rush you out the door. The front lobby is nice with a TV, arcade machine, coloring station, and books. The rooms are nice with nice furniture and TVs.

Anabel Hernandez

Love everthing

J Jeffreys

Got my bill last week. $1 charge for brushing lessons we didnt ask for nor recieved. $1 charge for having to put his teeth were in need of urgent care due to an abscess that formed. I understand why get mad at $2 extra charge but I feel that should have been included in the $97 office visit. Not going back to a place that charges for every single thing. Such a rip off.

Maryum Mitchell

My 4-year-old daughter visited Austin Children's Dentistry in Leander for the first time and had an extremely positive experience. She was instantly greeted by the staff upon entering, which made her very comfortable before her appointment even began. The hygienist and doctor acknowledged her stuffed animals by name and made her feel very special. She left the office informing everyone about her dentist, Dr. Diana, and how they shouldn't eat too much junk food. Thank you all for allowing her to have such an incredible experience!

Monica Bovi

The staff is so friendly and Dr Montero is so gifted with working with children of all ages. She always relates to parents as well.

Tonya Moore

We have been to this Leander location twice now and they were great with my girls (ages 5 & 7) on both occasions! We live in north Cedar Park, so this location is quickest for us to get to without the hassle of traffic. I love that the first appt is at 730am too! I have a 1 yr old as well, and there is just no way I could take all the kids in the afternoon after school to the dentist.. that would be a train wreck for us! Unlike when I was a kid, my kids look forward to going to the dentist, and thats the way it should be.

Lisa Hanuscin

Love this place! Every single person who works there is kind and professional. They also remember your children and are great with them. From the front desk to Dr. Montero...A+!

Rosa Ruberte

My daughter says she likes the staff and my daughter gave it a four just because let’s face it who likes to get a cavity filled. She likes the bubblegum mask they gave her to go home with and loves the prize she got very much. I was very pleased how patient and kind the dentists were with her. So I made it a five star rating.

Charity Jackson

Thank you so much for taking such great care of my kids. My 5 year old has always been nervous and afraid of getting xrays done, but at our first visit here your staff made it easy for him. After the visit he asked if we could "please always come back here" and my 9 year old agreed.

Gerald Steward

Great customer service, great with the kids, all around great dentist office!!!!!

Elaine Mingus

Every single one of my six kids loves Austin Children's Dentistry. They are able to see us in one single visit and never seem put out that I have so many kids. My kids look forward to every visit because of the games in the lobby. It's always clean and organized. We opted to go to the Orthodontics office in that same office as well, which is wonderful since they can transfer me if I call the wrong number!

Holly Kelley

I started taking my two girls (5 & 7) to the Leander location in June 2017. My youngest was very anxious and started crying. Lisa and Dr. Moreno were wonderful. They explained to her what they were going to do and demonstrated it on her fingers. They even let her try. They both had small cavities but Dr. Moreno recommended a mouthwash and to check back next appointment to see if they have gotten worse. I didn't feel like they were trying to sell unnecessary procedures. They made my girls feel special and relaxed. Recommend them highly.

Tiffany Lockey

All three of my kids have been going there for the past three years and they have always been good to us. Taking really good care of my babies. The customer service with the entire staff is great. The way it used to be when I was a kid. They make the kids comfortable and if they need an extraction they do it without scaring them. Makes going to the dentist easy. No dragging of feet when I say we have to go. Love them

cherady faglie

I have been to this dentist for my kids since they have moved to this location and have never been made to wait for more than 15mins but today i showed up for my twins checkup 15min early and have seen 4 people who showed up after me be helped befor me and my family it is now 21 minutes past my appointment time if familys show up more than ten minuets late they should have to reschedule not push back the people who show up on time

Nicole Clemente

Great staff, friendly and helpful! Love that they will see adults too. It makes it easier for my family to go to the dentist!

Rebecca Finley

Everyone was very nice and my kids enjoyed their experience with them!

Wicked Bunny

Love the Leander ACD! They are amazing never a long wait or even a wait at all!

Vanessa Davenport

If I could give this place no stars, I would. We waited for over an hour and decided to leave. We had an 8am appointment for a promotional free exam. I guess because it was "free" they decided we weren't important enough to attend to. When we first walked in, the girl upfront said "oh you guys don't have insurance right?" with this sarcastic condescending voice. Since when does not having dental insurance give employees a pass to patronize patients? While waiting in a room for the dentist, numerous employees kept walking by and saying "any minute now, sorry for the wait." We even overheard someone in the hallway say "oh, well they're only here for the free promotional". Excuse me???? As if someone else had mentioned our wait time and her response implied "they don't really matter anyway". Why even advertise free exams and/or promotions if you're just going to treat your potential future patients like crap? We will definitely be looking elsewhere.

Amy Rivera

My daughter loves ACD. Very friendly, great staff,very clean, and we'll organized!! We have never had any problems.

Sarah Rankin

I am so impressed with this dentist's office. We had a horrible experience at another pediatric dentist, so we were looking for a change. The entire staff here are awesome, explained everything to my 5 year old (who has high anxiety), and made her comfortable through the entire process. I would highly recommend this dentist's office to anyone, even those with high-stress, high-anxiety children.

Rucker D.

I think the Dr Liz was excellent. She was very calming to my daughter who had to receive caps on her teeth and was nervous. She let me know step by step exactly what she was going to do, and making sure I understood.

Dianna Schisser

The doctors and staff are so helpful and polite. My daughter saw Dr. Moreno for a cavity filling, she was great with her! My daughter was very anxious about the procedure and the doctor and assistant went above and beyond to make sure that she knew what they were going to do and showed her all of the tools before starting. A very pleasant experience, I encourge you to give this practice a try.

Rebecca Smith

The staff at Austin Children'ts Dentistry in Leander is always friendly. They are nearly always able to accommodate appointment times with our busy family schedule. I recently learned of the Saturday appointment option. We will be taking advantage of this next time. The doctor is extremely kid-friendly and has an excellent bed-side manner. They hygienists are not rough with cleanings. My child enjoys going to the dentist. I would highly recommend this dentist to friends and family.

Renee Girod

ALL the staff is AWESOME !!!! We love going there !!! Leander location is recommended for any kid

PJ K

Staff very good with children. Great bedside manner to ensure cooperation and distraction from procedure.

Jennifer Schnakenberg

Wonderful and professional dentists and technicians. Thank you!

Erin Banks

We have had great experiences here! From being promptly greeted by the warm and friendly staff to being entertained by the arcade game, movies and dance floor...we love it!! The staff is what makes a great experience! Its a very clean and safe area for children to navigate. #cheers to bright smiles!