I had the worst dental experience with this Dental Office. I went to this office two years ago, and am still suffering the consequences. I had to have two cavities filled, which should have been a simple procedure! On the first visit, Hillary VanDyke filled the two cavities, but did one incorrectly, so had to redo that one the same day. Both teeth were very sensitive and sore to the point I couldn’t eat, and she told me that the lights they use to cure the filling were not working at 100% so I had to go in again and get both fillings replaced! This still did not help my teeth and because of all the work that was done, I had to get a root canal and a crown (at another dentist) on one of my teeth because there was too much damage to the pulp. The other tooth, I am still working with my current dentist to get it back to feeling right. The worst part is that Embrace Dentistry is not willing to make their mistake right! Hillary admitted to me that the equipment was not working up to par and that I might need a root canal because of the damage to my pulp, but they were only willing to partially pay for the crown/root canal that I needed instead of paying in full and correcting their mistake! (Even though when I asked if I’d be responsible for payment of the root canal because of this and was told, No). . . .(There is so much to this story and I’ve a lot of work on those two teeth trying to correct a mistake that I didn’t make, but I’m giving the short version). Hillary as a person is nice, but this was still the worst experience I’ve ever had and I’m still suffering from it. . . Two years later. I was working with the Embrace office and was given the run around about what they were going to pay for; they’d say one thing and then come back with another and finally got to the point where I was told if I wanted to talk to them anymore I’d have to go through their lawyer. It was very unprofessional and not customer oriented; I feel like it was an attempt to sting arm me so they wouldn’t have to deal with me anymore. I was asking for them to pay to fix their mistake and nothing more, but I only got partial payment and I’m still dealing with it.