Reviews of Designer Dentistry & Smiles (Dentist)

Dan Nesheim

The staff is great.

Juliette Rawlings

I am always very satisfied at Designer Dentistry & Smiles. From everyone to the ladies at the front desk, to the dentist I had for care, they were all wonderful and very nice. They explained things so thoroughly and in an understanding way. I am so pleased with Designer Dentistry & Smiles.

Chad Wilson

I wouldn't recommend Designer, Dentistry & Smiles as a place to do business. My experience was horrible to say the least. I was charged $5,300 for sleep apnea services and in the end they didn't fix the issue. If I made a recommendation I would suggest going to one of the major hospitals and work with a pulmonologist. They will have a list of proven dentists they recommend for an appliance and Designer, Dentistry and Smiles isn’t on that list. In fact my dentist said her service is very expensive and that he makes them for $499 (multiple times cheaper) but doesn’t advertise it so ask your personal dentist too. My pulmonologist said it sounds like a “Cadillac” service big and expensive. They will also have continued follow-up which in the end Designer, Dentistry and Smile does not. They basically cut you loose with a good luck after the services. I am still above the recommended number apnea events per hour which they knew. They made a few adjustments that still couldn’t correct the issues and then service just fizzles out. In the beginning she seemed ambitious but each successive visit I am sure cuts profits and you feel like a burden and she hurries you out. They are basically only available Monday through Thursday. They say they are around on Friday but that’s not true 90% of the time. This is a medical issue and needs proper follow-up and continued care that a proper sleep doctor/pulmonologist can provide. I just don’t feel Designer, Dentistry and Smiles can provide these type of services properly and they definitely don’t understand how to file a medical claim properly. Many people wouldn’t be able to utilize their services because the expensive mandatory upfront full cost has to be paid first. Where a hospital will file the claim and only bill for what the insurance doesn’t pay including provider negotiated discounts not the other way around.

Barb Vanderham

We had been going to this dentist for the past 12 years. Overall, the cleanings and other general services were good. As my children grew up, they strongly pushed the Myobrace program. Knowing my daughter would eventually need braces, we opted to try this program to help her. It did not help one bit. We had to drive 25 miles one way every month for a less than 5 minute appointment. We purchased a $500 metal wire to help with the straightening of teeth. Finally after a year of no progress, I saw two orthodontists for their opinion. They immediately wanted to get her started with an ortho plan (both places had the same plan). I was very discourage with DDS when I heard of the other treatment options. I decided to move our care to a place closer to our home and called and cancelled all upcoming appointments and no questions were asked by their staff. After 12 years, you would think they would have asked some type of follow up. Too bad. My new place I am going to actually offers some free services that DDS always changed for. Shop around!

Chris Cammann

Dr. Nicole was the worst customer service I have ever seen very rude and if it wasn't her way it was the wrong way. At the end didn't even say bye or anything walked out of the room mumbling under her breath. Will NEVER go back to this place and wouldn't recommend anyone else to either!!

Kyla Kleinsasser

They told my fiancé he needed $5,000 worth of stuff with no plans of running it though his health insurance. They signed him up for Care Credit and a $3,500 bill. We have been working hard to improve his credit and they did this before TRYING his insurance. We had to push to get them to submit it and it was APPROVED. We informed them of this and they STILL wouldn't submit it until he came to pick up the mouth piece, why? They wanted payment before they could order it but can't submit it to insurance? It makes no sense. Meanwhile we are making payments when we don't need to be. They don't care about helping their customers and he will not be returning for the throat surgery. As of yet we are still waiting for it to be submitted since it has been approved almost a MONTH ago. Update: They answered me on here but did not read that we did get it APPROVED through his insurance. We were told he needed to pick it up first (a week from getting the approval.) He picked it up two weeks ago and they still will not submit it. So THREE WEEKS from getting it approved we are still forced to make payments.

Johannes Theron

Great service! Friendly staff and doc Nichole made the experience fast and painless!

Frank Stackers

I was in just the other day and the service was great, as usual. That is the reason I keep coming back. Keep it up!

Jason Mason

It's always an enjoyable experience at Designer Dentistry & Smiles. My hygienist is also the best around. Highly recommend.

bobbie cowell

I loved the staff I thought they were great! Dr. Z and Jenn were super cool! I was a little worried about coming to the dentist but they made it fun!! I would definitely recommend this dentist office to everyone :)

Chris Stefani

Easy scheduling and the staff is personable. Everybody knows everybody which creates a comfortable atmosphere

April Ziegele

Amazing doctor with compassionate, kind care. You will know you are well taken care of here!!

Joey Michael

Awful customer service! The receptionist called me (Siera, not Joe) this morning to advise me they'd be charging me $150 as a late fee for cancelling. I cancelled yesterday, but I guess you have to advise them 48 hours in advance. Unfortunately, the weather got bad 24 hours in advance, not 48 (not so surprising that happens when you're in SD). The receptionist proceeded to give me a terrible time and advised me that the dentist I was seeing (also the owner I might add) got there just fine and lives outside of town as well. I guess since the owner of the business feels comfortable risking her life I should too!? I offered to schedule another time and they wanted me to come in later today. That's not possible for me when the time frame I budgeted for them has passed and I have an entire day of other obligations I cannot forget about. I would not want to go in later even if I was available anyway after being treated the way I was by the receptionist. Perhaps you should ask about options to come in later BEFORE you decide to be a b*** to your customer. Would never recommend them to anyone and thanks to FB, 600+ FB friends will know to do the same! It's apparent now too that I should have asked people on my FB their experiences with designer dentistry and smiles before I scheduled with them. Below you will find some other recommendations and additional reviews.

Nathan Kinzer

Great people and great service! I am not a fan of the dentist or needles... but Megan and Dr. Nicole make it a good experience every 6 months!

Caitlin Stoltenburg

I've had nothing but great experiences at DD&S. The atmosphere is very warm and welcoming, especially their staff. From the time I sit down in the chair until I leave I know I'm in good hands. Jenn P has helped me the past few times and has done an outstanding job from her personable demeanor to her professional expertise. I'm thankful I have great dental office!

Pete Dawson

The staff handled my daughter with great care during her procedure. They all comforted her and calmed her down. I really appreciate all that you did for my girl, it truly meant a lot. I would highly recommend Designer Dentistry and Smiles to anyone and everyone.

Sarah Webb

I would recommend this place to everyone! I hadn't been to the dentist in three years and they were absolutely amazing and made me feel comfortable. Explained everything they were doing and why they did it! 10/10!

lisa Crandall

After 20 years of neglect to my teeth, today Dr. V gave me a new smile. Of course my anxiety level was at an all time high but the staff put that to rest immediately. On my first visit I explained how other dentists shamed me because I didn’t take care of my teeth and gums. The gals immediately came with solutions instead of shame on you verbiage! I can’t tell you how painless this has been. Thank you Designer Dentistry for everything!

Max Brown

Going to the dentist isn't always fun but the staff at Designer Dentistry and Smiles do their best. I felt no pain during my filling I had last week and am grateful! Thank you!

Bobby Mendoz

I love that when I go in for my appointments at Designer Dentistry & Smiles, there is always someone there to greet me with a friendly smile. They are on time for your appointments and are dependably pleasant.

Mackenzie N

Buyer Beware - DO NOT GO HERE If I could give them zero stars, I would. I have quite the tale for you. Continue reading if you care to find out the horrors of this establishment. *scroll to the end if you don’t care to know the back story Context: My family and I recently moved to the Sioux Falls area and needed a new dentist. The place that shall remain nameless, looked like a decent place. I book an appointment for my 6mo cleaning. All seemed fine, nice hygienist, and we figure out I have an abscess from a root canal I had done 10 years earlier. Dr. Z then consults me and says either pull the tooth or see if the endodontist can save it. I choose to see the endodontist (to which they referred me to). The endodontist thinks there is a 50/50 shot. I decide to do it. Keep in mind I already had a crown from a previous root canal. So, she drilled through said crown and felt pretty confident about the procedure. Referred me back to the place that shall remain nameless to get the crown filled in. So, I make my appointment. Dr. Z comes in and starts explaining to me how she is going to remove the crown and get pix of my tooth bla bla bla. And I question her with “why would you make me a new crown when you’re just filling in my current crown?” Her response “that’s what was on the schedule”. She told why I needed a new one and I said ok (I mean she’s the dentist, hello - uninformed consumer here!). They finish they procure and I go to check out. The front desk girl looks afraid. She asks me nervously “did you get a quote before you did this?”. To which I reply “no - and I’m not sure I want to hear what you’re about to tell me judging by your face”. $1,200. Twelve-hundred-dollars. One thousand two hundered dollars. Out of nowhere. No quote. No fee schedule. I explained to them how I never received any fee sheet or quote or anything. I came in that day expecting one thing and received something different. They asked me to pay in full, to which I then find out they hadn’t even run through insurance yet! Also, then told me if I had started with them that I would have been quoted or received a fee sheet. Ummm, I did start with you? I paid half (I could have paid all of it but didn’t for because of the principle...oh and they didn’t think to run through insurance before asking me to pay). Fast forward to bill coming in the mail. Final bill came out to $700+ I still owed. I give them a call 3x. Finally someone returns my call, but unfortunately, she is not there person to talk to about this, so she will pass my info the to right person. Fast forward 4 weeks. Still no return phone call. Finally, I call Dr. Z on her personal cell she gave me in her response to my initial complaint. No answer. She then calls me back but hangs up. I call her back - she accidentally called me. But musters up the courage to let me know she’s on vacay with her family and will have someone call me Monday - they’ve had some turnover. Then Brenda calls me. So now this is the 5th person (at least) in their office who’s attempting to understand the situation. She then proceeds to tell me that she will have to consult with the doc and questioned that I wanted more of a discount on the procedure than what they gave me for being in the cool insurance club. She consults with the owner who decides they’ve already discounted me enough and I need to pay the full amount. They discounted me because of my insurance, not because they messed up. I. Was. Livid. And I am a pretty level headed person. They then wrote me a break up letter (sad). Here’s the deal. I didn’t expect anything other than someone understanding and taking some responsibility for their part in this mess. I’m not sure why I had to pay the price for their mistake (turn over or not). They then asked me to apply for a credit card to pay off the balance - HA! I tried every avenue to get them to understand. Word of mouth is still the number one form of marketing, and believe me, I’ll be Marketing your business to everyone.

Danielle Allen

Amazing service and very friendly environment

Jason Griffin

Dr. Z and Megan were super friendly and get things taken care of fast. Best dentist in Sioux Falls!

Lauren Ellison

I was amazed by the technology that this business has. You are able to see your dental evaluation right away. The staff explains patients long term dental needs and the staff have great rapport.

Fortnite Playz

My sons experience was amazing Dr.Nichole is doing some growth with my son to make room so hopefully he won't need orthodontic therapy thanks to all the staff simply amazing

Steven Welch

Jenn S at the counter was helpful with future appointments and billing questions. Also at the counter, Alicia invited us to the office baseball game which was nice since we are new to the area. Jenn P was informative about what was going to happen during my visit. Jackie answered all of my questions and proper hygiene and took care while doing my cleaning. All together, the ladies in the office are great and we will recommend you to family and friends!

Tina Luthy

Love Love Love!!! The atmosphere is always welcoming, Jen and Alicia are always ready to assist and answer any questions, Dr.Z and Dr. Nicole are truly gifted in what they do, the entire staff are talented and will please their client.

Kari H

I'll start with saying I'm hesitant to review this, because I do in fact take the majority of the blame. However, I find it necessary for others to be aware of their policy, because I think it's incredibly unreasonable. My husband and I still had not found a dentist in town that we were comfortable with for us and our 2 year old son, so we decided to give DD&S a try. We took our son in for his first appointment in late July/August (cannot remember exact date) and were urged to schedule his next one at the same time, which we booked for January. When the time came, we forgot about the appointment. Entirely our fault and I do, in fact, feel terrible for spacing it as I know that this is a business and they make no money for no shows. However, when I received a bill in the mail stating that we owed $50 for missing our appointment, I was beyond irritated and bothered. First, maybe it is stated somewhere on their website and I missed it, but I was never informed of a $50 charge for missed appointments. I feel that is something that patients should be informed of. Secondly, what a horrible impression to make on your patients. My husband and I were both coming in for appointments and Invisalign consultations this month, but will definitely not be doing so now. Again, I'm very torn about writing this review because I do feel terrible about missing my son's appointment and the blame does lie on our own busy schedules and forgetful minds. However, mistakes do happen and we had the intention of rescheduling and continuing to use this dentist for our whole family, but I really feel that $50 is a pretty steep price to pay for forgetting an appointment scheduled so long ago. This is the first dentist's office I've seen this charge at (perhaps because I haven't missed one - maybe it's more common than I realize?), but I was mostly bothered that this charge wasn't made clear to us and that it's as expensive as it is. Not a dentist that I will recommend to anyone.

Jessica Myers

I thought Dr. Nicole was very condescending to her assistant. She spoke to her about what she expects from the employees yet she spoke negatively about her staff infront of me. It was uncomfortable and unprofessional. If you have an issue with your staff you should probably address that in a staff meeting not while you're in my mouth.

Amy Bowman

Everyone at Designer Dentistry & Smiles are warm, gracious, and friendly. This office continues to provide a level of service which consistently exceed my expectations.

Nicholle Schuelke

If you have dentist office fear, come here! I have been with the team here at DDS for 12 years after not visiting ANY dentist for 6 years prior out of fear. When I moved to Sioux Falls and decided I HAD to go see the dentist, I read good things about them. And I found out for myself it is true. Absolutely amazing care and service. They have dealt with my fear, with my high gag reflex, my anxiety, my teeth. And I can honestly say, I enjoy going to the dentist now. The client is first; relationships are important. In all of it, I have appreciated Jenn S. helping me get my appointments scheduled...and even re-scheduled when conflicts arise. They are accommodating and skilled. I have seen both Dr. Z. and Dr. Nichole over the years. Good care. Thanks, Designer Dentistry and Smiles, for returning me to a consistent pattern with dental care. Your customer service made it possible.

No No

Kelsie was a joy to talk to while I got my dental work done

Cody Strom

Amazing service, fast and fair priced!

Joshua Duus

Not kid friendly.

Jason Bouwman

I had a crown come off. Within 45 minutes Dr. Z had fixed the problem and I was out of the office. Excellent service!!

Tasha Stratton

I never used to be a fan of dental visits, but since I've started coming here, I've frown to enjoy my cleanings. Everyone is really friendly, which makes for a comfortable and relaxed atmosphere. Every time I sit down in that chair, I know that I can expect a pleasant visit. Thank you!

Andrea Poole

I had my braces done at DD&S and I love my smile. People always tell me how pretty my teeth are. I also like how nice everyone is when I come in.

Gordie Bain

Very kind and compassionate staff.

Jason Davis

The absolute BEST dentistry experience in town. Can not recommend highly enough.

Rene Hendricks

The office presents and over all great environment, you can't help but feel right at home from the minute you walk in the door. The staff are great, very warm and friendly. My last check up was very efficient and thorough and I feel like I was well looked after. I highly recommend them.

Juliet Mikeworth

I had been to so many other dentist ,but never like designer dentistry,they care about your well-being knows their patient as they walk into their office.

Audrey Finke

I have had very pleasant experiences at Designer Dentistry and Smiles. They did a great job working on my childs braces. Their teeth are perfect now!

Emily Liddeke

An update to the response: (I am now married, and my maiden name is Hein, you may look me up in your patient records. ) I went to Designer Dentistry as a new patient in Sioux Falls. I had listened to their radio ads so I was familiar with the name. Working with Dr. Nicole, I had what she thought "may be a cavity" and said quote, "if it were MY teeth I would have it filled, you're too pretty for an ugly smile." This is an age old marketing technique. When I go to a healthcare provider, I expect them to give me their professional opinion, not use scare tactics and vanity to sell unnecessary procedures. They also told me I had the beginnings of periodontal disease and wouldn't give me a regular cleaning until I had a two stage "deep" cleaning. Which I must add they told me would cost around $200 total with my insurance. I did the first half of the cleaning which cost me over $300 with insurance. (I admit this is my fault for not consulting with my insurance company directly before having the procedure done). After consulting with a friend from college who is a dental hygienist, she told me at my age, and the fact that I regularly brush and floss, the chances of me having periodontal disease to the point to require the deep cleaning, would be little to none, she couldn't believe they recommended such an invasive procedure on the first visit. So, I elected to not do the other side of my mouth. Moral of the story, I spent $120 on a Sonicare, switched dentists, and my new dentist wasn't even able to tell which side of my mouth had the deep cleaning procedure done. It's not up to me who you choose as a dentist, but my experience was not a good one, I went somewhere else, and know I'm getting actual healthcare advise rather than sale ploys.

Brittney Mitchell

Love designer dentistry & smiles!

Michelle Allen

Just as I could have expected, I had a fantastic experience at Designer Dentistry. My dentist is skilled and always professional. It's great to have found someone would is warm and gracious- and greets you with a smile.

Amy Hollander

Thsnks to Jenn P, Kelsie an Dr.Nicole. i no longer fear the dentist. From the start of making the appointment to walking out the door when it was all done. You ladies rock.

Ray Osborne

I love this place! Everyone is so friendly and easygoing. My hygienist was wonderful, she's so personable and makes you feel comfortable the minute you sit down. Her cleanings are very thorough and effective, but done super quick.

Deb Joyner

Dr. Cauwels is very dedicated to her patients and providing the best care! She has a strong commitment to continuing her education and having the latest technology. She will take very good care of you!

Doug Thompson

I have always been very loyal to my dentists in the past, however for a personal reason I decided that my son, Trenton and myself would switch from our Madison dentist to Designer Dentistry & Smiles. We did so about 2 years ago, we have been extremely happy. My son (9 years old) does not mind going to the dentist anymore. The staff especially Kelsie always has a smile on her face and like the rest of the team is very caring and helpful. They go above and beyond where my dentists in the past have not. I would recommend them to anyone and would feel comfortable that they would be taken care of and that they would continue going to them in the future. Thank You...

danielle johnson

They will find any and everything wrong with your teeth, even if previous dentists avoided the unnecessary work. They are nice and it's a clean office and if you have $ or insurance, go for it- if not, go somewhere that is more conservative.

Aaron Wimmer

Friendly and respectful staff! Great deal of professionalism by everyone

Sandy Walters

The staff was courteous and helpful. Everyone greeted me with a smile and made me feel very welcome. The dental hygienist did her best to make me feel comfortable.

darin rima

Dr. Nicole is the greatest! So dedicated, professional, and caring. I wouldn't go anywhere else for dental work.

Kari Cain

Being new in town I was nervous about finding a good dentist. I had a great experience at Designer Dentistry and Smiles! While there I had the pleasure of interacting with Jenn, Megan, Alicia, Dr. Z, and Kelsie. They all made me feel very comfortable! I loved the complimentary water bottle too!

Luther Cross

My appointment started right on time, and everyone that I encountered in the office was friendly. The dentist and hygienist took the time to answer my questions and explain everything to be done that visit in detail. No complaints here.

Val Castilleja

my daughter has been in her invisalign for 2 years...a lot of money spent for a so called 9 month ordeal.

Malorey Haskel

The staff makes it a point to get to know their patients. Just the other day when i was in for an appointment Dr. Cauwels was able to list the most recent work i had done and remembered some of the things we had discussed at my last visit. And she didnt even have to look in the folder. I was impressed and thankful to have a dentist like her

Austin Hopkins

I had a great experience at Designer Dentistry & Smiles. The staff is caring and willing to go the extra mile to help every customer they have. I loved how they were able and willing to explain everything to me n great detail. No questions were to much! I owe them a thank you for such a great experience.

Brianna Bear

After having my teeth filled I explained to the hygienist that they felt rough and chunky. I was told I could make an appointment to come back in. I had several fillings done in two appointments and they were very sloppy. Within a couple months one of the fillings fell out. I also recall the hygienist changing the tv channel from what I put it on. She was than very distracted watching tv during my cleaning. Majority of staff is unprofessional and doesn't preform quality work...from what I experienced.

Ross E. Reitsma

I had an awesome experience. I had to have a cavity filled, I was dreading it. I had an impressive experience, Dr.Nichole & her team have a new hi tech laser technology to fix cavities and much more. No drilling and no numbing shots were used, I was in and out in 20 minutes. I couldn't believe it, it was very impressive. The price they quoted was the price I paid and would have paid much more for such technology and the experience. #GreatService #LoveTechnologyAdvancements

Buzter55

Worst customer service I have ever received from an owner (Dr. Nichole Cauwels) in my life. From the start her office failed to get a pre-auth from my medial provider..and has yet to make sure that the info has been submitted to my insurance. This was for an oral appliance with Dr. Whiteman. I have never been treated so badly from an owner, all she wanted to do was argue the point that she was correct. When you leave they will be sure to pressure you into paying your bill, even though you have insurance. Dr. Nichole is not worried about keeping customers happy at all. You may have had good dental service from her in the past, but if you have an insurance issue or other, you will find out otherwise how NON-helpful she will be toward you. Look lower in the reviews you will see others have also had this experience with this as well. CUSTOMER BEWARE!!! Also I see the owner replied. There was no issues on my insurance end, I was talking with them the whole time. It was Designer Dentistry which was the problem. I have never received this bad of service from a company I go to to get a service from them and have to pay them. Also I did not finally receive anything from my insurance company until 3 months after service because of Designer Dentistry.

Sophia Cherry

The staff at Designer Dentistry & Smiles is so welcoming and friendly. They are excellent communicators and keep you informed about what is going on and any future procedures you may need. I don't think anyone has ever said this about the dentist but I am actually looking forward to my next appointment.

Luke Hunhoff

Shady business practices. They assured me that my cleaning procedure would be covered by my insurance. It was not and I learned this when the bill came. My insurance company informed me the claim was submitted incorrectly by DD&S. After arguing about it on the phone with the office manager, they finally agreed to resubmit the claim. It went through properly this time, but was denied again. DD&S then forgot about that time (2 weeks prior?) when they told me the procedure would definitely be covered.

Alisha Long

Wow, to say the least do not come here. Apparently this office likes to trick people into services under false pretenses of estimated insurance coverages and costs. I have been coming to this office for about 2 years because I always had a great experience with whatever hygienist I had. I recently switched my children to this office because the staff specifically told me they were in network with my insurance and to my knowledge all my costs were covered besides a small portion that I always paid. Well, I show up for an appointment for my toddler daughter's chipped tooth and the receptionist informs me that I have over a $400 balance and if I'd like to take care of it?! I had no idea that I owed anything. When I asked how could this happen, they told me that I have been accruing a balance for over a year! At no point in time, even the many times we were in for appointments, did anyone until now inform me that a balance was accruing. Apparently, they lied about being in network with my insurance and claimed that they didn't notify me of any balances because they thought my insurance would cover it! I was continually coming back and receiving services under false pretenses! If I was informed about my account, I could've paid it as it was accrued or found someone actually in my network. Instead, I receive a huge bill all at once. I even spoke with Dr. Nicole at the time asking if there's anything she could do to help, and she told me I was lucky they haven't charged me late fees and interest! This is the worst customer service and business acumen a dentist office could provide! My husband is active duty Air Force, which they know because I told them I was so confused about the balance since we have TriCare under him (still thinking we were in network before they explained they apparently never were). So... despite their deceptive accounting practices, the fact I'm standing there with 2 small children, and that my husband serves and has deployed for this country so she even has the ability to have her own practice, I still received a statement in the mail a week after this encounter with the full balance AND a late fee! Happy 4th of July, Dr. Nicole.... you're welcome!

Molly Bly

I love the atmosphere of the whole facility, as it gives a very comfortable, relaxed feeling. The staff are all very friendly! My hygienist, Megan Bly, was very very kind and made the whole visit very relaxing. I would definitely recommend DDS!

Kim Bly

The staff at Designer Dentistry & Smiles are so friendly and caring. You feel comfortable as soon as you walk in the door. I especially liked my hygienist Megan B. She was gentle and thorough but quick with her cleaning and did a great job of explaining everything as she worked. I recommend DDS to everyone!

Tonya Ehlers

Absolutely the friendliest staff and the most professional and informative! Loved my first visit and have never been so happy after a dentist appointment in my life!

Melissa Mentele

Great staff!! They make going to the dentist an enjoyable occasion. Would recommend to everyone!

Lisa Frisbee

The staff is amazing!!!

Perry Bly

Very friendly staff, great modern facility. Megan Bly my hygienist was excellent. Very professional and knowledgeable. I was quite impressed. Best cleaning ever!!! I already booked my next appointment.

Marshall Deroud

Everyone here is super friendly and organized and the practice itself kept immaculate. I had been confused at first because I thought the hygienist was the dentist because she was so smart and professional. I had a great visit.

mikayla P

Cassie was very helpful and helped me get my billing issues cleared up right away. She even called me on her day off which was going above and beyond. The staff is so friendly and professional as well. Definitely appreciate their hard work! Thanks guys!

Doug Buchanan

It's no surprise that typically going to the dentist is not the most fun or pleasant way to spend the afternoon, but Designer Dentistry & Smiles made the entire experience exceptional. Throughout the process, I was given a clear picture and expectation of what was going to happen and what was needed. The treatment plan was also describe in detail and was super affordable.

Michelle Rozendaal

From making my appointment to arriving today I was well taken care of. They are very caring and kind and get results done.

Tom Landry

The staff are all very friendly and professional. They really explain why they are doing what they're doing and what you as a patient need to do to improve your teeth. I would recommend them to anyone, a friend recommended them to me and I'm glad he did.

Jeremy Paulsen

I went to Designer Dentistry and Smiles for a consultation as I was interested in getting work done for veneers. I met with Dr. Zuercher for the consultation. She was very friendly and made me feel right at home. She was knowledgeable and helpful, and she went over many great options and ideas with me. The staff at the front desk and dental assistants I met were also very friendly and helpful.

Jane Klein

Laura does a great job of taking care of me when i come in for a visit. Dr. Adams is competent and has wonderful chair-side manners. Excellent dentist and hygienist

Kelsey Theesfeld

I love going to my appointments at Designer Dentistry & Smiles! I always leave feeling like my concerns have been fully answered by the staff and docs. Definitely recommended!

Joe Loria

My first consultation went better than expected. Everyone was very informative and knowledgeable and i feel that we got off to a great start. Look forward to having a dentist with great communication skills

Cassie Markman

Very impressed with the staff and the knowledge of the dentists. My son is 10 and had a wonderful experience at the dentist and the knowledge of the hygienist and the passion she did with my son was amazing! Highly recommended

Gerard Montgomery

Everyone was extremely nice at the office. They were very descriptive as to what I had to do to continue to keep my smile healthy and white! Highly recommended.

Drew S.

I had a dental appointment with Designer Dentistry and Smiles on 41st Street and was shocked at the technology, quality of care, patience and knowledgeable staff. It’s the nicest dental office I’ve ever been to and I will be a returning patient for as long as I’m in Sioux Falls.

grixis thames

I loved it the staff was friendly and very helpful. The appointments were quick and painless.

Amanda Allison

Perfect fitting crown in under 2 hours!

Paul Giese

My wife had the same problem as many others reported. She had the sleep study, which they claimed would be covered by insurance. Our deductible was already met for the year. We received a letter from insurance stating the claim was denied. After looking into it, they did not send in the claim for over 90 days, and did not have it authorized. Not to mention that Dr. Nicole was very rude to my wife in front of other customers and our children. Very seldom do I make horrible reviews, but I have need heard of such horrible customer service in the dental industry. We paid the sleep study bill out of pocket, just to get them off our back about the bill and will never return again.

Mary Root

I recently had the pleasure of having my teeth cleaned by Joanne. She is very good and very kind. I strongly recommend designer dentistry and smiles. They rock!

Elena Santos

Designer Dentistry & Smiles has a great office that feels warm and inviting. The staff is very kind. Especially my hygienist, she's awesome, smiley, concerned, and caring. I feel like they are all actually concerned about working around my care plan. It's nice.

Tara Anderson-Topete

I have been to several dentists in the past and have had lots of dental work done. My experiences at Designer Dentistry and Smiles have (by far) been the best! Dr. Z and Jenn made my long appointment enjoyable...or at least as enjoyable as going to the dentist can be! I was repeatedly asked if I was comfortable and if I needed anything. I also appreciated being included in conversation rather than spoken "over" as if I wasn't there.

Marty Grizzanti

I was very pleased with the way I was treated by Dr. Nicole. I have trouble going to the dentist, but she made me feel very comfortable.

Jenna Wurner

My dentist recommended them for some of the cosmetic stuff that i wanted done and i havent gone anywhere else since

Mel

This place doesn’t even deserve 1 star it’s a Nightmare that am still living in what I went through trusting Nicole to fix and straighten my teeth I had no insurance I paid in cash I paid over $30,000 to this lady My biggest regret in life when I came to this place I poured out my heart and soul to Nicole and her crew about having Perfectly straight teeth and a nice smile I felt Confident in I tried Invisalign’s And braces which I wore two years straight each and did not do much I saw one of the ladies at the office have Lumineers which I asked about and wanted them on every tooth I was in the moving process which I had to decline at the time but they kept texting me and even wanting to pay my ticket to come and get this work done as long as I would pay in cash I wish I save my texts so I can show it to all of you Instead I told her My house was getting sold and I had to come to SF anyways after I got them done I told her I was unhappy and she said once there in there on so taking them off would just damage my teeth even more and I told her do to my long distance appointments not to put me on no show list which she she ok and than I call once in and received a letter saying she can no longer see me because I missed a appointment it has been about two years ago I still cannot sleep over this this is a lot of money that I spend and will never get back my teeth look more awful than they were Oversized 2 of them fell off can still smile and no one want to take them off saying it would look ridiculous am soooooo unhappy with her work and her attitude she gave me so unprofessional greedy person she is