I recently had a procedure done at Chapel View Dentistry. As a prelude, I'll say, I'm not too keen on the dentist, and tend to be nervous.
The procedure required novocaine; he gave me two shots and waited a while for it to set in. I told him before the procedure that my mouth didn't feel very numb, but he told me it was normal. He started chipping away at an old filling, and I immediately I told him it hurt, but he dismissed it. He started again with the drill, and again, I complained of pain. Because I was a nervous patient, he didn't believe me. He almost insisted that it was just vibration, but I persisted that it was a cold, shooting nerve pain. Apparently, he believed that, and gave me two more shots of novocaine. I was numb after that he went on with the procedure. Afterward, the assistant insinuated that it was sort of my fault that I hadn't received enough novocaine, stating that "sometimes, when people are nervous/high anxiety, the novocaine doesn't work as well". I'm pretty sure that that's untrue, as novocaine has a chemical reaction on the body which doesn't rely on the emotional state of a person.
I had to go back for an unexpected follow-up to the procedure, and the same assistant said something to the effect of "I know this hasn't been a pleasant process, but worse things have happened", to which I replied "not to me, they haven't". The whole process ended up being a month-long nightmare, and it seems that this dentist and his staff make a habit of dismissing patients' pain/complaints. I will not be returning.