Reviews of Friendly Smiles Cosmetic Dentistry (Dentist)

Whitney Marie

Friendly Smiles is a fantastic place! The whole team is wonderful. Everyone is warm and welcoming everyday!

Marsha Lane

I am extremely comfortable during my appointments with Friendly Smiles Cosmetic Dentistry. They always ask if you need anything and want to know you're OK.

Miles Kennedy

Jody is a fantastic hygienist. I usually see her but recently had another girl due to Jody being on vacation, and she did a great job as well. Dr. Barfield is so friendly that I'd recommend her to everyone.

Joseph D

Probably the worst experience I have ever had with a dentist. Pursuant to the letter I received from Dr. Brenda Barfield & Family Smiles Dentistry's, retained lawyers of Anderson, Bottrell, Sanden & Thompson, I am removing the content of my review. I have personally & financially moved past this event and no longer wish to have this brought up, as it was today, over 9 months after my family's initial appointments occurred.Please, re-consider your decision to visit this business very carefully

Kelly Anderson

The staff is wonderful and very warm. Dr. Barfield was amazing to work and in trying to correct a disaster that was created by another dentist in town she assured me she would take care of things. I never once felt like I was not important. Dani who was her assistant through my process was with me every step of the way and made sure my concerns were heard and dealt with. They were patient and made sure that everything was perfect even if it took several additional trips. Love this group of people and I am a patient for life. Thanks everyone!!!!

Amie Markakis

I was far away out of town when I called for an appointment for a tooth that was bothering me. The receptionist was able to fit me in that morning. I was still ten minutes late or so to the appointment but they still took me in right away and I was pain free in an hour. I really appreciated the customer service for them to do that on such short notice and hold my spot.

Debra Richman

I have extreme dental anxiety, and this place just may have cured me. The laser is a HUGE improvement! Walking out with no drooling is, too. I highly recommend Friendly Smiles.

Chali Tuna

You would be better off looking elsewhere for a Dentist. A place that cares about it's supposed patients. This place is like the drama filled high school of dental offices. Fargo and Moorhead have many dentists... Shop around people.

Zach Noble

All of the staff from the reception to the hygienists to the Dentists were extremely warm and friendly as was the atmosphere. They did a great job of explaining everything as they went and have some very cool features like beats headphones with TVs for while they work on your teeth. I would highly recommend this dental office

Alice Golson

I am always nervous going to the dentist but I had a good experience at Friendly Smiles. I will be back!

Don Sanchez

I have always felt very welcome at Friendly Smiles. Ironically, the staff is indeed very friendly. They always greet me and my son with a genuine "How are you?". I saw Bonnie for the first time at my last visit and she was great, and prompt with my cleaning. Very informative and helpful.

Chelsea Burns

I was very happy with friendly smile when I first started going. The hygienists were nice and did a great job and I like Dr. Barfield. However, when I went back this year and saw a different doctor, things changed. I had my first cavities ever. I was quoted my payment two days prior to going in only to find out that my payment would be 80% more when I got there! And I have also received another bill in the mail. But here is the big problem. The dentist Dr. Mahale, kept watching TV while fixing my cavities! Then I went back because I had one that was still hurting and she told me nothing was wrong with it. So, her bedside manner is not great either. She also asked me if I was pregnant and working in a different job field. So, they try and their facts from the files and she obviously got hers mixed up. I don't want my dentist to be my friend, I want a dentist to do their job professionally. I still have a tooth that hurts and I don't want to go back to see her because she made me so uncomfortable! They also sent me a letter asking me to write a review, so I did.

Patrick Bergh

We were very disappointed in the way the staff at Friendly Smiles pushed orthodontic devices, but did not stand behind the product when it failed. Their communication and customer service through the process was pathetic.

Jackie VanHooven

I really love this dental office. From a customer standpoint, the staff is so friendly and professional. After every visit I'm feeling great and looking great.

Lashay M

I was really impressed with the office, it looked great, has WiFi and the bathrooms smelled great.... I took my 4 year old and I was kinda skeptical since it's not a pediatric dentist but the dental hygienist was really sweet and good with kids. He was laughing and smiling the entire time. Of course the dentist only came in for like 5 seconds but she was great too. Highly recommend.

Sue Catanese

My first experience here was fantastic! The employees are son nice and explained everything that was happening during the appointment. I even got a gift at the end.

Caroline Schimke

My family has been going here for years and generally friendly smiles has done a great job. But shortly after college I went back after a gap for s cleaning. The hygienist who was newer took x-rays and checked for gingivitis and cleaned my teeth which took awhile given how long it has been. I did not see the dentist that day and was asked to come back in two weeks. I told them that I was moving for the summer and wouldn't be back until fall. Turns out I had a few cavities which they did not tell me about because the dentist didn't look at my x-rays until months later when I returned. These cavities of course had groeg. My procedure then became complicated. I was in the office for almost 3 hours. Multiple attempts on filling the cavity. Then it wasn't filed down enouge and I had months of dental pain eating even the softeds foods.

M H

Alarmist indeed! Apparently I have 14 cavities. Cost out of pocket with ins taken into account would be $3,264. Yeah, I am getting a second opinion. I agree with the two negative views wholeheartedly. This clinic is out to get your money. Beware. Also, unfriendly (fake) hygienist. Dentist was friendly. Hygienist kept screwing up with taking my bite-wing images. Chairside manners not the greatest.

Olivia Salo

I have been a patient at Friendly Smiles for a little over a year now and have ALWAYS experienced fantastic customer service and had great work done on my teeth. My hygienist, Danielle R., is always super funny, easy to get along with, insures I am always comfortable, and makes my overall experience at the dentist a great one. I now look forward to my dental appointments because of the great atmosphere and wonderful people at Friendly Smiles Cosmetic Dentistry.

K Rokke

I've moved away from the area and it was honestly easier to replace my hairdresser, our chiropractor, and our auto mechanic than it was to replace our dental hygienist. She was honestly that good. (I'm sure they have a few great hygienists, but I saw Danielle) I went to Friendly Smiles in Fargo and loved it. I went for a few years and saw 3 or 4 different dentists over the course of time- all were good. The Hygienist though; was fantastic. That's what matters more to me, I see her every time I'm there, and spend the most time with her. That's who I really want to take care of me. I went 4 times/year for cleanings and she did a great job and I never had any pain or discomfort. She explained procedures well and genuinely motivated me to have better dental health. (I definitely can't say that about any other dental team I've had in the past) A pleasant dental experience might be worth a 4 hour drive cross state.. I might be back to visit if I can't find a good hygienist in my new area.

Rachel Anderson

I am so happy that I found Friendly Smiles and Dr. Barfield. The staff here is so nice and they make me feel so comfortable. I can remember being terrified of the dentist as a child, however, my own children get so excited to see "the Danielles". They are great with the kids while emphasizing the importance of good dental hygiene. I highly recommend them.

hannah strube

I LOVE Friendly Smiles! Everyone is so nice and welcomes you with open arms. I especially liked how thorough they are with x-rays and scans and they do a great job explaining everything to you. It took a couple months to schedule an appointment but it was definitely worth it. Best dental team I have ever been to!

Caryn W

I have been a patient at Friendly Smiles for years. Due to financial reasons I've been unable to return as frequently as I wanted. Two years have now passed, but as many, no symptoms means other financial obligations had to come first. Apparently, Friendly Smiles is not so friendly. Yesterday, I received a Certified Letter stating, in part: "If you have not been getting regular dental care elsewhere, we do strongly suggest you make an appointment as soon as possible with us or another dentist." "If we do not hear from you in the next 30 days, we will assume that you are being treated with another dentist and will consider our dentist-patient relationship with you to have ended. I will be available to treat any emergencies you may have for the next 30 days, PROVIDED THAT YOU CALL MY OFFICE TO SCHEDULE AN APPOINTMENT." Since 'emergencies' are not able to be 'scheduled', Dr. Barfield makes it clear that the only way they will treat me should an emergency arise is that I MUST CALL TO MAKE A REGULAR APPOINTMENT NOW regardless of whether I can afford one, need one, or want one at this time. AMAZING! This office apparently find no value in patients who have always paid immediately (me); do not use insurance which saves them time and money (always paid in full at time of service)(me). I cost them NOTHING to sit in their file cabinet until I can afford and/or need to come back. I have spent THOUSANDS on dental work with them, but they are booting me UNLESS I make an appointment within 30 days of their letter. The dentist-patient relationship is not as important to them as a steady stream of income when THEY think they need income. SO SHORT SIGHTED because those who do not come in on a regular basis for expensive x-rays and cleaning are very likely to need dental work beyond the regular x-rays and cleaning. Dr. Barfield: very disappointing to see this from you, to say the least.

Stephanie Vincent

Friendly Smiles is one of the most aptly-named businesses out there, because the service there matches the name. I'm always greeted with personable, friendly, and caring staff members and dentists when I come in and they take their time to make sure my teeth are at their best.

Emily Paiva

My husband and I go here for all our dental work and they've greatly improved both of our smiles, my husband especially. They are definitely friendly and professional. Neither of us felt judged during our consultations and we have a long road ahead of us at this establishment. Thanks!

Harold Wuest

I was very satisfied with the Dentists and staff at Friendly Smiles Cosmetic Dentistry. They run a very clean, welcoming and well kept office, it's a nice environment. I will definitely be back in the future.

bradford fish

its been almost three years since I have been in to the dentist and I ended up getting a infection, the staff welcomed me with open arms and treated me like I never left . they went over everything so that there was no surprises and didn't force me to except what I did not want . in my opinion that's good service

Tiffany Buck

I love Friendly Smiles! Everyone is always so professional and happy. I've been going there for years, and every experience is better than the last. I'm regularly referring family, friends, and even strangers!

Michaela Sams

I'm always real comfortable here. If I had to rate it I'd say when I'm sitting in the lobby, the chairs are comfortable and the lobby is clean. You know, you've got the remote there and can change the channel and watch whatever you want. Doctors are great.

Janell Ness

I just started going to Friendly Smiles Cosmetic Dentistry and have been very impressed with them! The people who answer the phone and schedule appointments are fantastic and make a great first impression. I was a little nervous about the first appointment because they said it would take 2 hours. However, time went by fast and I really felt like they took the time to thoroughly check what is going on with my teeth, gums and general oral health. The doctor and hygienist were great and I trust them completely! I highly recommend Friendly Smiles, especially for someone who is anxious about going to the dentist. They do everything they can to make you feel comfortable!

Levi G

I had some work done a few months back. My dentist was Mike. He did a wonderful job and he was also quite handsome. I will definitely come back!

Mel Allen

Definitely 5 stars. My dental needs were filled and all the options were explained to me. I usually don't like going to the dentist but I didn't feel any pain and enjoyed my visit. I will be back.

Joe Charon

I am not a youngster and have been to a number of dentists in my life. When I found Friendly Smiles I knew I didn't need to keep looking. I have received the most courteous and professional service from them. They have the most up to date equipment I have ever seen. There are no complaints from me. I appreciate the whole staff. Thanks! Judy