Reviews of Concept Dentistry (Dentist)

Jim Boulger

What a great up to date and modern practice!! The owners care and it makes the experience so much better!!! Would totally recommend!!

Raiden Yukio

Great staff, very professional and friendly. Interior is nice, clean, and calming. I plan on doing all of my dental care here from now on, and I highly recommend this establishment.

Luke Trapp

Great experience! Modern office with great technology.

Surrounded by Boys

Dr. Ann Slama was great with my 2 year old son. Very informative, answered all questions and did not rush the appointment at all. All the staff is so friendly, even the front office. Great experience.

Allen Grindstaff

They are very nice and helpful. They are very knowledgeable and they explain everything they do in detail. The building inside is very clean and up to date. I would definitely recommend Concept Dental.

Andrew Bonasia

what a delight

Southarin Khounchaleun

I go to the office that's in Valley City, I like going to them for any dental issues. They're really good at what they do and the staff is awesome!

Shari Coombs

I am one of those folks that have Very Sensitive teeth! My mouth has to be Totally numb (which means much stronger than Novocain) to just get my teeth cleaned. Anything past that, more than likely will have to be asleep. It is a challenge to find the right kind of caring dentist to deal with patients like myself. I am grateful to have found the dentist that comes on Tuesdays here at this office. I have had my teeth cleaned 2 times and have not been disappointed at all. They are very considerate, caring and go to great lengths to make me feel comfortable. Ya'll Are The Bomb, as we say in the south! Grateful, Shari Coombs

Arjun Ganesan

Had my crown replaced here in Fargo. The facility and the staff are so welcoming. My kid liked hanging around during my entire appointment. Keep up the great work !!

Sarah Parkhouse

Excellent and knowledable staff!!

David Erickson

Very kid friendly! Went great.

Becky Mitzel

My 10 year old said she felt so "accepted". Amazing staff!! Personal!

jeff mccormack

Just set up my first appointment here, fantastic customer service thus far. Will bump up to 5 once I have the appointment and all goes well.

Laura mck

Very professional and personable staff.

austin pennick

The dentist, as for most, is not something I get overly excited about going to. The second I stepped into Concept Dentistry I instantly felt at ease and my guard was down. With a very modern office that has amazing technologies and a dental team that was friendly and knowledgeable it made me feel very comfortable. My perception of the dentist was upgraded which was hard to do. I appreciated their honest feedback on the work that I needed to have done, it felt like a partnership and I was excited to work together. I'm definitely an advocate for this local business and I recommend that everyone get the same experience I had.

Carol Kaufman

Initially I was very happy with Concept. My 8 year old son had a checkup, cleaning, bitewings, and sealants. And everything went well. However when my son fell ice skating and broke his (permanent) front tooth at the gum line, my opinion of Concept dentistry and their patient care changed drastically. Concept has an emergency line that they DO NOT ANSWER! I called the office that night 3 times and didn't get a return call until 2 days later! and even then I was told in the message that they had a cancelation and could get him in. So... if they didn't have a cancelation would they have even called??? The kind of injury my son had was a time sensitive one in terms of successful repair, not to mention root exposure can be painful among other things. A week later I get a "follow up call", this time I answered. when I asked why they have an emergency line they don't answer the receptionist had no response. She told me that when you call after hours they call the next day, and when I said you called 2 days later she had no response. The receptionist then said she would look into it and call back. when she did she said I called on 2/28 and that they called me on 3/1. That is absolutely incorrect, I even checked my phone log just to be sure. I called on 2/27. she also mentioned that Dr. Salma was in a class until after 10 that night. My response to that is I DONT CARE. A competent office that truly cares for their patients (not just during business hours) would of had their emergency line covered by another Dr. I did however get a hold of a dentist who actually ANSWERED! Dr. Anderson at Anderson dental not only answered his cell phone, but the office even gave his home number for emergencies! AND he saw my son when he wasn't a current patient on record. He did a great job and was able to bond my sons own tooth back on. If I had waited for Concept to respond that wouldn't have been possible AND would have been more costly, but maybe that's Concepts hope.... Needless to say we now have a new dentist!!!! I also want to note that I would give zero stars but I don't have that option.

Danielle H

Most people can live with having some anxiety about going to the dentist. For those with dental phobia, however, the thought of a dental visit is terrifying. They may be so frightened, in fact, that they'll do just about anything to avoid a dental appointment. A phobia is an intense, unreasonable fear. People can fear a specific activity, object or situation. People with dental phobia often put off routine care for years or even decades. To avoid it, they'll put up with gum infections (periodontal disease), pain, or even broken and unsightly teeth. 8 years I have gone without seeing a dentist for this phobia. Today I went into Concept Dentistry, the receptionist and dental hygienist were incredible, they walked through everything with me and made feel as comfortable as could be. Than came the good ol Dentist, also the CEO of the company, who bargened with my phobia. After requesting to make the least amount appointments due to my intense anxiety, I was told I could do so, BUT I had to meet him half way. I couldnt make an appointment and cancel it because that means he cant make an appointment for someone else (aka no money in his pocket). I had canceled twice, due to reasons Mr CEO didnt even ask but assumed it was because of my phobia.(Now everything was canceled 24 hours in advance) I was told that I needed to see how good this appointment was to ease my phobia, man if only it was that easy. That if someone made an appointment at my buisness and canceled that I would know how he felt. You are right Mr CEO I do know how you feel, I know that people have lives and they cancel, two, three times...however many times, my CUSTOMER SERVICE NEVER FAILS THEM OR THEIR FEELINGS EVER!!! WITHOUT THEM YOU WOULD HAVE NO BUSINESS. So with that said, phobias, anxiety and my absolute fear of dentist did not subside with you, it only got worse, and added yet another bad taste in my mouth with your disrespect to my feelings. Your foul language you used throughout the appointment was unprofessional and did not come off "cool." I wouldn't recommend your office to anyone. For someone who asked me not to cancel an appointment that was MINE, you sure did have a lot of openings to get in....maybe Im not the only who feels this way, but I hope I am the last. You cannot undermine someones fear ever, I will not meet you half way because I dont have to, my insurance and MY wallet pays, you sit back amd provide a service, if I would even call it that.

Samantha Sortland

My kids and I had a great experience here! Nothing but positive things to say!

Jodi Campbell

Concept dentistry is the place to go. The staff and doctors are very knowledgeable and great to work with. They make your dental experience fun and educational. They take the time to see what concerns you may have and give you options to choose. Everyone is so friendly and makes you feel like family with being professional at the same time. I would highly recommend them to my family and friends!!

Lori Steinbrink

Great atmosphere! Talented hygienists! Clean, modern facility

Erica Jennen

I came across this dentist as I have a 3 1/2 year old who was having a lot of tooth pain and needed quite a bit of dental work but is terrified of the dentist. They offer in office anesthesia and could get her in quickly (other offices i contacted were scheduling out months and do it at Sanford which costs significantly more). The first meeting with the staff and Dr. Ann Slama went amazing. We were treated with respect and she listened to my concerns. The day she was treated was no different. It couldn't have gone more smoothly. I would like to thank Bob Bulik (the CRNA that does the anesthesia), Dr. Ann Slama and the other staff at concept dentistry for taking such great care of my child. It was an answer to prayer. She is doing great and even talks about going back! I would definitely recommend them!

Danielle

Great dental office. Friendly and professional!

Chris Bastian

Fast and friendly! Went above the call of duty to get me fixed up before my summer vacation! Many thanks!

Mike Reul

Great place and super staff.