We offer you all the opinions of real people like you who consumed the products of NorthStar Dentistry for Adults (Dentist) near to the state of North Carolina.
Currently the firm gets a rating of 5.0 stars over 5 and that rating is based on 195 reviews.
As you can read, it reaches an opinions average is unbeatable, indeed, it is the best rating it can receive., and it is founded on a very large number of feddbacks, so we can think that the rating is quite accurate. If many people have bothered to rate when they've done well, is that it works.
As you know, we do not usually bother to put opinions when these are correct and we usually do it only if we have had a problem or incidence...
This Dentist is classified in the category of Dentist.
Outstandung customer service
This is by far the best dental experience I’ve ever had in my adult life. From the greeting when I entered the door, to Amber taking great care of me, to the great care by Dr. Bunn, to the sweet time spent with Steve the therapy dog - everything I encountered was professional, top notch, and amazing. Thank you!
I have never had a dentist like Dr. Merrill. He is so wonderful and so is his wife and staff. I look forward to going to the dentist now. The treatment I've received is far beyond what I expected. Dr. Merrill is my dentist for life. I strongly recommend his practice.
Nicest, most thorough dentist I’ve ever been to. They do fabulous work and really want to make you feel your best. Highly recommend!
Ten years ago I was in a traumatic car accident. I was hit while walking and I landed on my face. The impact from the pavement killed my teeth. One tooth was broken off and replaced with a crown of poor quality. Some of my teeth were crooked and stained. I had a calcium deposit on my front tooth. The list goes on. Needless to say, I didn't like smiling and I was very self conscience. I met Dr. Merrill and Natalie by referral of Dr. Wells. They immediately made me feel at home with their warmth and compassion. Without them and their awesome team I would still be embarrassed to smile. I now have a new found confidence and feeling of self worth to go along with my bright, big beautiful smile. Not only due to the excellent dental work but because of their kind words, positivity and encouragement. I will never go to another dentist. I absolutely love the Merrill's and their team!
Welcoming staff and thorough review of my dental health. Excellent!
What a great experience! The hygenist (Jillian) brought me right back and walked me through everything that she was doing. The dentist was thorough and straightforward. Plus my teeth felt minty-fresh when I left. First visit, so far so good!
The staff is lovely, friendly and very professional. Dr. Bunn was very thorough, detailed and explained my dental needs and the reason for my "updates". I would highly recommend them with confidence.
Everybody was very friendly and competent. I never had that many tests done before at a dentist office. I feel very confident that I am in good hands!
Dr. Merrill and the team at Northstar are the perfect blend of warmth / friendliness and professionalism and acumen. Strongly recommend!
Absolutely amazing! I have never had a good experience with dentists but Dr. Bunn and his staff completely changed that. I felt so relaxed and comfortable. They have made me want to smile again!
Dr. Merrill is the best dentist you can find in Charlotte/Huntersville/Concord area. Excellent customer service. I would recommend this facily to all but specially to the ones that hates the dentist experience because I promese that he will change your perception of the dental visit!!!!Amazing staff including Mrs. Peggy, Michelle and the others. The score of patient satisfaction It's a 10 plus when you visit your dentist and have top notch service plus PARAFFIN WAX treatment to your hands complimentary!!
Staff is very professional and welcoming. Amber and Dr. Merrill did a excellent job explaining my dental work. One of the best experiences I have ever had at a dental office. I would recommend NorthStar Dentistry to everyone.
My experience at NorthStar was amazing! The staff, facilities, equipment were second to none.
Very kind and take the time to make you comfortable and help you stay educated !
I have heard a lot of wonderful things about this dental office, so I when I won a free teeth whitening session I was overjoyed. I waited one month before scheduling my session due to a trip I already had planned. When I called to schedule the session I was told that Dr. Dubrinski does not practice at that office anymore and they will have to call me back to see what they can do. I didn't receive my call back so I tried them a couple of day later and was told the same thing. I finally recieved a call back and was told that the only day they had available was the day that did not work with my schedule. They couldn't schedule anything in the future being that Dr. Dubrinski wasn't there (even though my certificate was good for one year). So, I took the one day they had available and tried my best to make it but couldn't it due to work .I wasn't able to reschedule my appointment and I must say that I'm really disappointed. I was in the market for a new dentist and it could have been them but they honestly didn't seem to care.
Everyone was so friendly, Amber did an awesome job cleaning my teeth and Dr.Merrill was so gentle and explained everything to me. They definitely make you feel like family....Love it
Staff is very friendly and office is truly inviting. Everyone is very professional yet easy to talk to and work with. From someone who avoids the dentist at all costs, Dr. Merrill made it easy for me to want to continue coming back because he does the work right, with such care. The entire staff made me feel welcome and comfortable, and the fresh baked bread is fabulous!
Thank you for providing me with excellent care! P.S. I loved your raisin bread :)
Great staff. Very thorough exam.
Great service and high level of care. Highly recommended.
My experience here was awesome. They were beyond friendly and helpful. They made sure I understood exactly what they were doing before proceeding. I HIGHLY recommend.
Can't say enough good things about this place!!! Had my first visit today after switching dentist's and LOVED the experience. Amber and Dr. Merrill were so nice and gentle with me. I would recommend anyone and everyone here. PS - They have the BEST cinnamon & raisin bread.
Best dental experience I've had yet. Quick, (relatively) painless
The entire experience was completely awesome.. Very relaxed atmosphere and Dr. Merrill and his entire staff are so compassionate and wonderful!! Best dentist I've ever been to!!
Absolutely amazing!!! The entire staff was so friendly and wonderful. The ambiance and decor was beautiful. I am SUPER happy I chose Northstar and look forward to many more visits. I highly recommend them!!!
Dr. Merrill is a true genius when it comes to restorative dentistry. My Mother, who is 90 years old, had tooth decay and two crowns that needed replacing. She had gone to another dentist in Charlotte and after 5 visits, hours of painful time in the chair and three tries at taking impressions, was told that the decay couldn't be removed and only a temporary tooth was possible. So, at her wits end, we decided to make an appointment with Dr. Merrill, who came highly recommended by her Oral Surgeon in Charlotte. So, we drove an hour for the Consult and after x-rays and a thorough examination Dr. Merrill laid out his plan of action to remove decay, build up the core on two teeth, replace existing crowns and make a new partial plate. My Mother was extremely anxious about the plan and thought she was going to experience a lot of pain & discomfort. Nothing could be further away from the actual experience. Although the doctor had set aside 2 hours for this visit, my Mom emerged with a big smile, temporary crowns, decay free, and with impressions finished in just over an hour. I can unequivocally recommend Dr. Merrill, his wife & Dental Assistant, Natalie and the talented & empathetic staff at NORTHSTAR Dentistry!
To begin with I read the bios on the two dentist (and their team members) representing the dentistry practice and was impressed with their education and levels of experience. Upon entering their office I was immediately impressed with the office Manager and Administrators attitudes and professionalism, The dental hygienist was by far the most knowledgeable dental hygienist I have ever met. I actually thought she was a dentist in training. After the initial exam Dr Merrill came in and asked what was I expecting from his team. After discussing the issues I was having with my teeth Dr Merrill did a thorough exam and took the time to explain everything he had found. Together we made a plan to restore my teeth. Today I walked out with a schedule that will have me feeling better and have a great smile as well in the very near future . I highly recommend NorthStar Dentistry to anyone that has put off going to the dentist or that needs someone to keep their teeth healthy and looking good year after year.
All of the staff was wonderful! They offered a parrafin wax hand treatment while I got my teeth cleaned...why not? I accepted and it was a great way to relax! I also received a hot towel at the end of my visit to refresh! Amber was super amazing! She was very friendly and knowledgable and Dr. Merrill was very professional and pleasurable to speak with! I was recommended to this place by my husband and when I left, I knew why he was super happy with referring me. Above and beyond, friendly service in a no pressure atmosphere! I would highly recommend them to anyone! P.S. My hands still feel amazing from the wax treatment! Keeping rocking out Northstar and thank you for my goodie bag!!!
My husband and I are new to the Huntersville area and looked online for dentists with good reviews. I chose NorthStar Dentistry because of the amazing reviews and thorough website. Today I had my first cleaning and appointment with Dr Merrill. I was blown away! The staff was the friendliest of any healthcare office I have ever been in (and i work in healthcare). On top of the A-plus treatment the professionalism was also outstanding. The hygienist Amber was so thorough, took her time and my teeth are the cleanest they have ever felt. She was very knowledgeable and shared a lot of info that was helpful to my understanding. Dr Merrill was so thorough in his evaluation for my first visit. Much of the evaluation he performed I had never had before. He explained everything and made sure any and all questions were answered. I highly recommend this practice to anyone looking for a super knowledgeable, professional and friendly practice.
Awesome experience! Dr. Merrill was wonderful & so was the staff. I received a thorough & comprehensive exam. They take great pride in having excellent patient care & it shows! I am all smiles!
Awesome staff and practice. Left the office confident that they can help me. Thank you Dr. Merrill. Would definitely recommend this dentist office because they care.
Best dentist experience I've ever had. They have a warm, attentive, and friendly staff. The whole time I was there for my visit, which lasted about 30-40 minutes, I felt right at home. We talked and joked about many things without sacrificing care and detail towards my teeth in the process. Would recommend to any and everyone.
I can honestly say this has been the best dentist office experience I have ever had! As soon as you walk in the front door you just feel at home, I cannot say enough good things about the staff! Dr. Bunn and Amber were so patient with me and took the time to answer all my questions! I would highly recommend this office to everyone!
Very good service and care, can't recommend them enough!
Excellent Dentist! He really cares about his patients!
Best care I have ever recieved from a dentist!
Of all the dentists I've had dr. merrill is by far the best I've ever seen, his injections are the stuff of dreams, you wont feel a thing (seems like a given but you would be surprised)
An amazing experience. I could not have asked for a better dentist and staff. Literally some of the nicest and most helpful people I've ever met. I can definitely see why this practice is rated so highly!! I've also recently started using a night guard from Dr. Merrill for my TMJ and clenching issues, which were causing frequent headaches, neck and shoulder pain. This is the best thing I could have done for myself. It's already made a huge difference in decreasing headaches and jaw pain, just in the two shorts weeks I've been using it. If you suffer from teeth/jaw clenching or TMJ, please give their night guards a try. It'll change your life.
We recently moved to Dr. Merrill’s office and THE BEST decision we made! Dr. Merrill’s staff is truly caring and wants to genuinely assure patients that we had a great experience. Dr. Merill took the time to listen to my concerns and gave great advise. The staff and front staff is great, friendly and professional. We got a nice welcome mug as new patients. If you make an afternoon appointment, there is a sweet beverage surprise! Great coffee bar, wi-fi, tv with fish tank screen, beach screen (so calming) clean and pleasant restroom; reminds me of bed bath and beyond. The entire staff is very caring, Ashely, Katey and everybody do an awesome job! So glad we are with Dr. Merrill, genuine and humble! Love his Hawaiian shirts! Overall very relaxed ambience and 10 stars all the way!
Probably the best dental experience I have had! Very friendly and courteous staff along with a provider that takes care of his patients from start to finish.
Treated respectfully, listened to, my comfort throughout a long process was a priority.
Great staff! Great Doctor! I am very pleased with my first visit to NorthStar Dentistry.
Not only are the staff some of the most amazing people I have ever met, but the environment feels more like a spa than the dentist. Clean, professional, friendly, and extremely qualified. They are gentle and informative and I honestly look forward to going. They even suggested a night guard for my clenching and it has been amazing! I recently upgraded my night guard to a two piece and it has honestly changed how I sleep. It is super comfortable and has made a world of difference! They use the latest technology and are continually frequenting conferences all over the world to stay on the cutting edge of the industry! Not only that, but they recently added a friendly furry face to the team: Steve the therapy puppy! This place just continues to get better and better! I would highly recommend NorthStar Dentistry! They are simply amazing!!!
I am a new patient here and got some extensive work done post orthodontic treatment. They were recommended by my orthodontist and I have had a very good experience so far. They are a class apart as compared to my previous dentist. It would be safe to say I am not going back to my previous dentist. Plus these guys do paraffin wax for hands while the doc is working on you. I would highly recommend them.
The experience at every level is spot on each and every time. The administrative staff is always efficient and friendly. The hygienists are thorough and make suggestions to impact your entire well-being. Today’s visit was by far the best. I have never been so relaxed for a dental procedure; the replacement of two fillings. It was completely pain free and quick! Of course, the office’s newest addition, a therapy dog, Steve helped!
I was definitely nervous going to the dentist for the first time since I was a kid, but they were so kind and understanding. I was comfortable from the moment I walked in. I would highly recommend this office because the atmosphere is 100% genuine.
Amazing experience from beginning to end. Dr Bunn, Amber and Michele are so kind and caring. Best dental experience ever!! Every person in the office is top notch. Would highly recommend them.
Dr. Merrill & Ms. Merrill make you feel like you are the only person in thier office! He and his wife are such a great duo! The passion he has for people in the quality care he gives!
Where have you been all my life? Just say'in Awesome DDS and staff.
Always a great experience at NorthStar. How many people can say that about going to the dentist? They are great!
After not going to the dentist for a few years, they were very helpful with getting me back on track. It's a completely different experience than what I was used to. Highly recommended.
In my lifetime, I have seen more than 15 dentists (I move a lot for work). Dr. Bunn and the staff of NorthStar are by far the best! They are caring, kind and patient. The amenities are wonderful: therapy dog, sunglasses, lavender hot towels, beverages, etc. I am extremely anxious at the dentist, but they are able to calm and relax me. Upon arriving for my third visit, I was surprisingly relaxed because I had such wonderful experience the previous time. This is an achievement that can only be attributed to the masterful performance of this team. Thank You!!!
My favorite Dentist and office staff EVER!!! You will feel like family and appreciate the beautiful office environment. It is so relaxing and you need to ask about the amazing amenities they offer. Our entire family has been seen by Dr. Merrill and his amazibg friendly staff. Honestly I did not want to write this review because I am a little selfish. If everyone finds out how good he and his staff are, it will be hard to get appointments. Just being honest - they rock. Thank you for everything you do for our family. Earle
Best experience I have ever had! Have never met a doctor who was so thorough. Made me feel very interested in what the doctor said pertaining to my exam. Definitely would recommend this location.
Great customer service, beautiful and inviting office. Friendly staff and to top it off, gave me a fresh loaf of bread when I left!
I continue to be impressed by the professionalism and courtesy of the staff.
Best dentist experience I have ever had! Everyone was so friendly, knowledgable, and helpful! I usually dread going to a dentist but after my experience today at NorthStar, I will no longer dread going! Jillian and Dr. Merrill were both excellent, took great care of my teeth, and made me feel so comfortable. The environment is so warm, clean, and inviting. It didn't even feel like a dentist to me - more like a spa! I highly recommend this dentist to any/everyone! I'm so happy I found this place and will not be going anywhere else!
I rarely provide online reviews, but am making an exception here. Dr. Merrill and his team are fantastic. In addition to providing excellent dental services, the overall experience at NorthStar Dentistry for Adults is first class. I recommend Dr. Merrill and his team to anyone with dental issues, big or small, who is looking for a qualified professional and a caring, pleasant environment.
The office is extremely clean and the staff was fantastic. For first time patient, they immediately took me back. The Dental Assistant was very knowledgeable of all my questions, and the Dentist did the most thorough dental exam I have ever received. Will definitely return.
Outstanding and Dr. Merrill is the best dentist ever. The commitment, compassion, care and service provided is amazing each visit. The office environment is so warm and cozy and I always feel right at home. Unfortunately I have had significant dental work but because of the expertise and excellent work of Dr. Merrill it has always been a breeze!
.....such a caring group of people! Professional in every way. It is obvious everyone enjoys their work and is dedicated to a patient's comfort and understanding Five stars are not enough Many thanks for making this process for me actually... enjoyable!!
Beyond anything I ever expected. My family has received such great care with NorthStar that I go out of my way to tell people about them. If you want to be treated like a VIP, no matter who you are, do yourself a favor and join the family at NorthStar, you won't regret it.
You would never think going to the dentist would be pleasant but this office staff does just that. From friendly smiles as soon as you walk in the door to feeling like you are the only patient they have all day, I would highly recommend this office to anyone. Dr. Dubrinski is always willing to answer any questions and has educated me in why certain things need to be done. Honestly the best dental work I have ever received.
It was my first visit to NorthStar, and my whole experience was incredible. I had a lot of things to get done, and the staff didn’t hesitate to do it with a smile. Amber was my hygienist, and she was so thorough and helpful. She answered all my questions. I will be returning next week for some more dental work, and I know I will be in good and honest hands.
NorthStar Dentistry office is the very best. Dental hygienist, Amber is patient, positive, hard working and such a cool person. She gives her assessment and great tips while being honest and warm hearted. She is the Greatest!! Dr.Merrill, Wendy are professional, polite and respectful while providing excellent service. You will not be disappointed. This office and staff will get you in and out without lag time or delays. So worth your time, drive, quality customer service.
I had my first appointment at NorthStar today and was very pleased with the service and staff. The team was very thorough during my cleaning and our discussion afterwards. I also love that their therapy dog, Steve! What a great way to make people feel more relaxed at the dentist. Highly recommend to anyone looking for a new dentist or is new to the area.
I recently went to Dr. Bunn for an implant and was extremely nervous since it was my first time ever needing one. I am also usually nervous about going to any new dentist since I feel that they are looking to find issues so they can buy a new fancy car. Dr. Bunn did not only ease my nervousness but I also found he wasn't looking to find unnecessary issues so he could buy a fancy car. He is genuinely concerned for the patient's teeth and well being. I also appreciated how he took the time to explain the implant procedure and explained the process in layman terms so I could understand. He even called me a few hours after getting the tooth extracted just to see if I was feeling ok. I highly recommend him. If you are uncertain, at least going in for a free consultation (other dentists will charge) to discuss any issues you may be experiencing.
I’ve had dental anxiety for my entire life and have avoided getting the work I needed done. I decided to give Dr Merrill a try by the recommendation of various friends and it was THE BEST CHOICE. His staff (Natalie and Michelle) are so supportive and kind. Dr Merrill is a great listener and truly went above and beyond to make my experience go well. I can say for the first time EVER I had pain free fillings done today, I literally cried happy tears! Thank you to Dr Merrill & Natalie for providing such wonderful care today.
The staff was friendly and welcoming! Amber, the dental hygienist, did a thorough cleaning and explained each step. I am also impressed with the complete oral exam of my gums, teeth and jaw done by Dr. Merrill. He listened intently and sincerely after asking me what my goals are for my dental health and offered practical steps in how I can reach those goals over time. I highly recommend this wonderful dentist office!
Being someone who has a fear of dentists , they have been great to me and do a good job of putting my fears at ease. Would defiantly recommend them.
I have had an excellent experience with Dr. Merrill. I feel supported and cared for in a way that I have never felt before with a dentist. I especially love the new night guard I was fitted with after it was determined that I was clenching my jaw and grinding my teeth at night. No dentist had ever told me that before (and I am 38 years old!) and since I have been wearing my night guard (several months now) my life has changed dramatically for the better. I no longer have jaw pain, headaches, or neck tension. I wake up feeling refreshed and my mouth feels aligned and healthy. I highly recommend NorthStar Dentistry.
She was friendly and very knowledgeable. Great hygienist.
My teeth feel so clean
Excellent care. Professional and extremely thoughtful.
Very friendly and knowledgeable.
When I first came for my visit I was waking up everyday with a headache and neck ache. Sometimes not able to move my neck when I first woke up. Dr. Merrell fit me with a mouth guard, within 2 days ALL of my pain was gone. I tried every pillow I could find, nothing helped. I didn't even know I grinded my teeth, but I guess I do!
Today was my first visit to this office and I’m so very pleased with the entire experience. Dr. Merrill and his staff including Steve the pup are so professional, knowledgeable and genuine. I definitely recommend them.
The staff is friendly, professional, and knowledgeable. The office is clean and charming. The team provided me with honest information and clear details about my options for upcoming procedures. This is my new dentist office.
The care and patience are wonderful aspects of this office. I love Dr. Merrill and his assistant!
I have had a long history of dental work, the vast majority, negative experiences. When I recently broke a tooth, and went to visit Dr Merrill, I explained my poor past experiences, and my anxiety regarding the repair currently needed. Dr Merrill and his staff actually heard my concerns, and took the time to view XRays and talk through treatment plans, before putting any kind of equipment into my mouth. When they determined how my tooth needed to be repaired, they explained it thoroughly, and only proceeded when I was comfortable with it. This was by far the most positive experience I have ever had at a Dental office, and through their focus on my comfort, it was the absolute minimum of pain. They are genuinely enthusiastic about the opportunity they have to improve my smile and dental health, and I am confident they are 100% focused on my comfort and satisfaction. I am just as enthusiastic in my opinion of them and their services.
Appointment set within a week. No wait. Friendly dental hygienist. Friendly dentists. Friendly secretary. Teeth are clean. Definitely recommend!
The expertise, preciseness, penchant for perfectness of Dr. John Merrill in addition to all the craftfully added caring touches and comfort provided by the entire staff is the reason I drive all the way from Wisconsin to North Carolina for my dental work. Dr. Merrill understands this is a major investment for his patient; his attention to detail will send you home with a smile you can be comfortable and proud of! NorthStar Dentistry for Adults is first class all the way.
Jillian is the bomb. She is so good at what she does! :)
Exceptional provider. Dr. Merrill and staff are fabulous. Offices clean & welcoming. Completely solved my problems. I would highly recommend to family & friends. Very satisfied customer.
My experience has been positive to the point of almost life altering. I first visited for the removal of my amalgam fillings. The staff and Dr Merrill took time to answer my question and they were more affordable than other options I looked into. The life change is regarding the custom mouth peice Dr. Merrill created for me after discovering I was grinding my teeth at night and the sculpting he did on a tooth that has finally allowed me to have a more comfortable bite where my rear teeth finally touch! No other dentist I have ever been to had told me I was a grinder or that they could fix my bite so easily. After wearing the mouth guard my constant shoulder ache is GONE! I could not be more appreciative of Dr. Merrill, his wife the caring staff and the little office mascot, Steve. Thank you all
This was the most clean, kind, professional, and caring dentist I have ever been to. The main dentist himself, his wife, and all of his staff that I came in contact with were super sweet and patient and also considerate. This office has many little perks that just make your experience comfortable and wonderful! Everything from the all natural chapstick they gave me when my lips were dry during my procedure, to a salt scrub in the bathroom for your hands and a keurig in the front office, it feels as cozy as a dentist office can. And the procedure itself was as painless and comforting as possible. I am grateful to have discovered this office. The dentist is very talented and truly cares about his career and his patients which is not always the case, especially for me with past offices. I have been accommodated and cared for like at no other dentist or doctors office I have ever been to! I am so grateful and thankful for this wonderful establishment and staff running it.
I work and live in uptown Charlotte and make the trip to Huntersville for Dr. Merrill and his amazing team. Every person in this office is friendly, professional, and genuinely care about you and your health. The office is lovely with complimentary coffee, WiFi, and the smell of cinnamon bread baking. The entire experience is wonderful and you almost forget you are going to the dentist. I am so happy I have Jillian and Dr. Merrill as my oral health team! edit as of 10/23/2018: As if this place could get any better. They've recently "hired" on the sweetest therapy dog named Steve. You don't have to meet Steve if you don't want to but if you're having any anxiety about your dental cleaning or work he is the sweetest little dachshund to help calm you down with some snuggles. I absolutely love Dr. Merrill and his great team. They do everything possible to make it the most comfortable, happy, and pleasant trip to the dentist. Cannot recommend them enough for not only cleanings but if you also have issues with TMD and need a mouth guard!
I’ve have had high dental anxieties my entire life and coming to Northstar has been a game changer for me. Dr. Merrill and the friendly and calming staff are amazing. The best part is Steve, the sweetest therapy dog ever!! Best dental experience I have ever had!!
Office staff is great, friendly and easy to schedule with! Love the therapy dog and overall atmosphere!
Absolutely the best! Had a root canal without any pain during or after, had no idea is even possible:). Also had metal fillings changed and cannot believe how good my teeth look...Dr. Merrill and his team are amazing!!!
1. Waiting room very pleasant. 2. Professional and engaging staff. 3. Caring, explanatory, and thorough hygienist. 4. Engaging, caring, and thorough Dentist. Thank you for your TLC! Russ
Dr. Merrill and Natalie are very positive, gentle, and caring. They turned a terrifying experience into a very manageable one. Very professional and you can feel the confidence from both.
Staff are very friendly and professional. I appreciate the dental goals that Dr. Bunn has discussed with me
Dr Merrill and his team are top notch. From administration to assistants to hygienists, everyone was so friendly and professional. I like asking questions about my care and Dr Merrill and his team left nothing unanswered. It's clear the staff here aims for a high standard of care. I've found my new dentist!
i came in for my regular scheduled cleaning. Dr Merrill and the staff are amazing, friendly, professional, and the best at what they do. I also had the opportunity to meet Steve the office's new therapy dog. He is absolutely amazing. He will make anyone instantly feel at ease if they are feeling any anxiety about a procedure they come in for. Request him!
Northstar dentistry is the best dentist I've ever been too. I will be a patient for life. From the warm and relaxing environment when you first walk to the knowledgeable and most professional dentists. You can't ask for much more. It was the best dentist experience I have ever had.
cured my headaches and painlessly replaces my old fillings. Incredible service!
After a couple of terrible dentists, Dr Merrill and his staff have considerably lessened my deep cynicism towards the dental profession. Dr Merrill is kind, patient, sincere and competent and I'm very grateful I was recommended him.
What a wonderful experience I had today! This was my first visit to NorthStar Dentistry. The office itself is beautiful. The staff is friendly and very helpful. Dr. Merrill performed the most thorough exam I've ever had by a dentist. My teeth look great thanks to Jillian. Very happy with my decision to change dental practices.
Great experience after avoiding dentists for many years. I felt like my time was valued and my issues were sincerely addressed, in a way that was both friendly and professional. Dr. Merrill quickly examined and identified what was going on in my mouth, and explained how it was all interrelated. He advised me on a reasonable plan of action, but with no pressure at all. Laura did a great job shining up my teeth from frequent coffee soakings! The whole office, staff, and atmosphere was comfortable, clean, and welcoming. Sarah did a great job getting me all checked in and back out again, explaining what would be done on my next visit and how much it was projected to cost. Great people, highly professional, but they still have a great sense of humor and truly value your business. This is my new dentist.
Dr. Bunn and the Northstar Team Rock! I have already recommended them to a couple of neighbors. I had to immediately take care of extensive work including root canals and crowns and they made sure I experienced no pain during and after the procedures, followed up with me afterwards, referred great specialists when needed and provided me with a number I could call anytime should there be any issues... even weekends!! I'm so pleased I've found a group that is professional, worked seemlessly with my insurance, and it was obvious they are knowledgeable and know they're stuff! Additionally, I lost my mother to cancer just at about the same time my wisdom teeth required removal as well some other extensive work. This was a difficult time and let's face it no one really looks forward to going to the dentist even in the best of times. But Dr. Bunn, Katey and the office staff were kind, compassionate and so considerate. I have found my new dentist and can't recommend the team highly enough!
Excellent overall experience. Talented professionals providing optimal dental care and preventive dentistry . Pleasant and inviting environment.
After moving from out of state with a high standard for dentist offices, I am SO happy I found Northstar Dentisty. From the staff and the office, to the service, everything here has been consistently great. For months, I was skeptical about wearing a night guard for clenching at night. The team patiently provided the information I needed and let me make the decision on my own. I only wish I made my decision sooner! Thanks to this team and the night guard, I'm now waking up feeling like a new person.
Awesome group of people! Always a pleasure, just like catching up with friends. And I loved holding Steve the new puppy during my visit. So sweet. Great experience everytime!
Dr. Merrill and his staff are caring and professional and their office is so warm and inviting. You know you'll be well taken care of the minute you sit in the patient chair. Dr. Merrill and his wife, Natalie, restored my mouth and smile back to health! They are passionate at what they do and take great care at making you feel comfortable with the work being done. I had leaking gold crowns with amalgam fillings underneath from my youth that were decaying and unhealthy; two of those were fractured and one had an abscess that needed attention. It was amazing how my mouth felt so much healthier when the crowns and fillings were removed! I also have three implants that they restructured for a seamless fit where the post meets the gum tissue. Their lab technician worked meticulously building each tooth to be sure everything looked natural. They knew I was a clencher and also built me a heavy duty night guard to protect my new smile. Dr. Merrill is very knowledgeable with years of experience and Is dedicated to giving his patients a confident smile that will last. I am very humbled by the amount of time and care they spent on my case and grateful for my new, healthy smile! If you are searching for a dentist that goes above and beyond, I highly recommend Dr. Merrill and his staff! They are changing lives one smile at a time :)
This is the second time I have been there and I am very impressed! I have very sensitive teeth and they are so gentle when the work on me! I would highly recommend them!
I found the practice while visiting another doctor across the hall. Decided to drop in and inquire about practice and hours. I was really excited about what Peggy, the Office Manager told me, so I got some paperwork and brought it back the same day. I also got an appointment for the next week. When I returned for my dental cleaning and exam, Jillian, Dr. Merrill and Steve the Therapy Dog made this the best dental I've ever had. The great care and professionalism shown to me, by Dr. Merrill and his entire staff,put me at ease; when he told me that I would need to come back and have some silver fillings replaced. He explained that one of my silver fillings was broken in half and there was cavity forming. Dr. Merrill has replaced my fillings. Northstar Dentistry has a patient for life. I look forward to seeing Steve the Therapy Dog on my next visit!! Thanks Northstar Dentistry for Adults.
Absolutely the BEST dentist I have been to...Dr.Merrill is professional and very knowledgeable. All his work is done with Perfection! !!! You will love him and his staff.
I have NEVER enjoyed a dental appointment until today. Dr . Merrill and his wife and staff have created an environment of total comfort and relaxation, right down to the fireplace and smell of bread baking! I was put at ease from the moment I walked in the door until I left. Dr. Merrill listened carefully to my concerns and completely put me at ease. He set clear goals for me and I left feeling confident. I can't say enough about my experience today. I'm just amazed.
This was the best dental experience I have had. First of all, the receptionist was great. When I called to make an appointment I expressed that I would like to try to get in earlier. She said she would call me back if they had a cancellation. She was true to her word. She even called me by name when I walked in without having met me. My hygienist, Amber, was great as well. She really took the time to talk to me, to see if I had any concerns about anything. After my cleaning, I met the dentist, Dr. Merrill. We chatted for a bit and then he looked at my mouth. He checked my bites, my joints, my teeth, my throat, my gums, everything related to my mouth. It was truly great. He was so warm and welcoming, as well as everyone on staff. Close to the end of the visit, I was told that they bake bread everyday in the office. They offered me the loaf of lemon poppyseed bread! One lucky patient will get one daily! Everyone in the office is just so nice and I really felt like they wanted me to have a great experience. I did. I have no doubt that you will have a great experience as well!
I recently had the privilege of using Steve, Northstar’s newest member- a therapy dog for my cleaning. I can’t tell you what a difference it made in my experience. I’ve always been very happy with the high quality of professionalism here, but to have ALL my anxiety relieved was over the top! Holding a sweet puppy is the best!!
It was very informative and a pleasant experience
I've been a patient of Dr Merrill for several years and have always received top notch care! You won't find a better dentist. Love the staff, it's like talking with your family. And it's a beautiful office with the latest technology!! You can't lose!
High Tech, High Touch I have never encountered anything approaching as great as my first visit to Dr. Merrill and his extraordinary staff. Conveniently located, great facility, easy parking, comfortable setting akin to a boutique hotel lobby rather than a waiting room. Caring and clearly competent staff. State of the art equipment. Well informed re: my insurance coverage. The goody bag as I left was nice touch, but taking home a loaf of just-baked bread - over the top. And a paraffin dip hand treatment while my teeth were being cleaned, nice...... I have been fortunate to have had a brother-in-law as my dentist for 30+ years, so I have a good feel for what goes on. Having moved to NC from Ohio, I needed a local Dentist. If you are looking, stop! Go see the folks at NORTHSTAR Dentistry for Adults. They exceed expectations. BTW - my wife had her first appointment the same day and concurs. NORTHSTAR is something special.
Every single aspect of my visits have been truly remarkable. Fantastic staff, no pain, compassionate, and great follow up. They really know how to do it right here! You won't regret choosing Northstar Dentistry!
My visit was awesome, friendly and very knowledgeable. I love the atmosphere and Dr. Merrill is the best.
Awesome Customer Service and Dental Care! I now love going to the dentist!
This is my 2nd post about the beautiful experience I've had on my journey to restore my smile with the expertise of Dr. Merrill, his beautiful wife Natalie, Amber the gentle hygienist, Sarah and Peggy an awesome team! It's sounds ironic, even a little strange, to speak of dental work as a " beautiful experience" but its simply the truth. I have not stopped smiling since I received my new smile. My confidence and well being are getting back to normal- thank you Northstar. I would encourage anyone and everyone in need of reliable and excellent dental care to look no further, you won't suffer on the journey and you will be very happy with the results. I've waited for this feeling for a long, long time and it has arrived!
Very welcoming and cozy environment filled with very caring staff. It makes it pleasant to go to the dentist!
I had a pretty rough time with my last dentist that operates in Charlotte North Carolina who took over for my dentist that I had for 25 years. I saw Dr. Bunn and his assistant about a week and a half ago and then a few days ago. I had some emergency needs with my teeth and was very anxious about the whole process. After two days of work, when we were finished I was so impressed with how smooth the process was and second of all no pain while they were working on me it made it seem like they have been working together for years and years. If you have ever had someone rough while working on your teeth , They are exactly the opposite here. I would recommend Nothstar Denistry to everyone. I don't usually give reviews, but I did this time and for a reason. They deserve it.
Dr. Merrill and his staff are wonderful!! Dr. Merrill takes plenty of time to listen and is very engaging. The staff are a delight and it's obvious they enjoy making you happy. I had a cavity filled and it was actually a wonderful experience. I was very comfortable throughout and they kept me relaxed and pain free. I'm glad Dr. Merrill is my Dentist!
Dr. Merrill and his staff have been my dentist of choice for many years. I cannot recommend a dentist your staff any higher because they are the best I've ever seen. Laura is an awesome dental hygienist who I would highly recommend. She is a very warm and caring individual.
The staff here is wonderful! They very clearly explained what was going on, and were considerate when treating my teeth. They also have a support dog in the office, who might have been my favorite part of my experience there!
Outstanding experience for both myself and my wife. Will highly recommend!
Coming from the north its nothing like ive seem before....Great job
Felt at home the moment I walked in. I loved that Dr. Merrill asked what my oral health goals were, and how could he support me on those goals. Collaborative care is so much appreciated.
Best experience I've ever had with a dental office! The whole office was very attentive. My dental hygienist Jillian was great. She worked very well and made sure to explain every detail during the process. Dr. Merrill made you feel like family. The whole team works very well together. Once again, I was very satisfied with this experience!
Amazing people and the experience was phenomenal. I highly recommend Northstar dentistry.
I don't ever leave online reviews, but I have to make an exception in this case. This was the best dental experience I have ever had! I actually called and left messages with several offices before finding NorthStar. This was the only one to return my call. When I spoke with Haliegh, she could not have been any more nice, friendly, and helpful. She went above and beyond in helping sort things out with insurance. My hygenist Jillian was fantastic every step of the way. Dr. Merrill was so kind, caring, and really treated my dental needs on an individual basis. It was clear that he wasn't just giving me blanket solutions- he carefully considered what the best course of action for my specific issues would be. I am someone who despises going to the dentist, but this experience was different. I wasn't anxious and they did not make me feel scared in any way about future visits. I was nearly in tears after an appointment with a different dentist a month ago, but I felt better leaving the NorthStar office than I did when my appointment began! I highly recommend them to anyone!
Everyone was friendly and professional from start to finish! Jillian their hygienist was amazing! There was no long wait time in the lobby which is a major bonus!!
Today 08/25/17 I had my second visit, first experience getting a service by Dr Merrill and Mrs Merrill. All I can say is what a great establishment, and professional dental care providers! I am beyond happy, and recommend anyone who is need of a regular dental hygienist or even just a service period, to take the time and visit Northstar Denistry for Adults. With a bunch of research, I decided to give it ago. I am far more then happy and will continue to visit regurlarly for my dental needs. The staff is welcoming, along with the dentist, all make you feel at home and comfortable. If you get nervous as I do, honestly don't worry your nervousness will leave at the door. Thank you so much again Mr and Ames Merrill!
I switched to this dental practice because I got new insurance and had to make a change. Now I am trying to figure out how to have this dentist forever! Thank you, Dr. Bunn and awesome staff for a great experience. Very grateful!
I have been to some really good dentist practices, but this place is by far the very best. In fact, being a new resident to NC, my husband and I went to another dentist back in December, and had the worst experience. I called up Northstar to see if they would see us and get our X-rays as we didn't want to give the other place any more of our business. They were happy to. My husband got two fillings done there a couple days ago and I got my cleaning completed today. From the minute you walk in the door, the staff were kind and attentive, the waiting area was cozy and inviting. The hygienist Amber was amazing! Steve the therapy dog is so adorable and comforting (LOVE THAT DOG)! The cleaning was pretty much painless and Dr. Bunn was extremely thorough. I could tell he and Amber both care about the outcome of their patients' teeth. I was told I have no cavities and that my gums were healthy despite pregnancy/nursing hormones. They were prompt in getting a quote for a retainer/guard, and were kind every step of the way. Checking out was just as pleasant! They gave me a goody bag, set my new appointment, and even treated me to some pumpkin bread they had in the office. They definitely deserve 10 stars! I am happy to be a new customer to the Northstar Family!
My first visit as a new patient couldn't have been better! A+ in every way!
My expirience with NorthStar Dentistry was an excellent, painless & very pleasant expirience.The staff is excellent, courteous & down to earth. Doctors John & Natalie did a marvelous job, i dont see myself visiting any other Dentist, they were also very kind, simple & humble ordinary people. If anyones wants a painless, top of the line customer service expirience with a team of experts that takes their job seriously & perform with high standards of proffesionalism then look no further & pay them a visit & see for yourself how knowledgable of their work NorthStar Dentistry is, I would defenetly recommend them 1000%. May God continue to bless the NorthStar Dentistry Staff & business & their entire Family & also YOU my friends that are reading & Remember that JESUS Loves You. Santos Moreno
I’m in awe...I’ve never experienced a dentist office like this one! Everyone is kind, caring, genuinely wanted to get to know me, and Steve (the cute puppy) was the sweetest thing. It even smelled like a restaurant because they bake homeade bread there. You can’t get any better than this! Dr. Merrill fixed my problem in a very simple way and I never once felt like I was ‘being sold to’ or talked into something that I didn’t need right now which is how I have felt at other dental offices and why I went searching for a new dentist. I hit the jackpot! I’ve already booked my next appt and have told my entire family they need to start going to Northstar. What an amazing office, so glad I found them!
Great experience! Everyone is super nice!
I had the most positive and unique experience today at Northstar Dentistry. This was my first visit. I was warmly greeted by Haleigh and Peggy. They genuinely took an interest in getting to know me, asking about me and my family. I was escorted to my room by another wonderful lady, Natalie, Co Owner and wife of Dr Merrill. She took the time to get to know me as well. She asked what brought me in today? I told her my teeth are a mess. Truth be told I was a little embarrassed about my teeth. She was very understanding and positive. She then introduced me to her husband, Dr. Merrill. He was wonderful, knowledgeable, professional and down to earth. He gave me hope that with the proper treatment plan we could get my teeth back to looking and feeling good. He was able to repair one of my teeth that had been giving me a lot of problems. Here is what sets this dentist office apart from any office I've ever visited. During my treatment I had the choice of getting a paraffin hand treatment, which I glady chose. It was awesome! I then asked Natalie what that wonderful smell was and she said, "baked bread." Everyday they make a loaf of bread and give it to a patient. Natalie said they wanted to make the office as home felt as possible. They definitely accomplished that! Before leaving, guess who got the loaf of bread? You guessed right, me! I can't wait til my next appointment! When was the last time you were excited about going to the dentist?
Everything! Dr. Merrill's is great and so knowledgeable. I totally trust him and feel very confident he only wants whats best for me and my dental health. He also has friendly people working with him.
If I could give Dr. Merrill and their staff 10 stars out of 5 I would. Going through the process of getting my teeth redone with porcelain veneers has been a breeze with them. The end product is amazing!!! Natural looking to the point that friends only think I've had my teeth whitened. I can't express how it's changed my life and Natalie and Dr. Merrill were there every step of the way. Hands down the best in every aspect. Professional and helpful staff, flexible scheduling. I'll never go anyway else now for anything dental- they really do treat you like family!
3 years ago I left a 5 star review: "I had a wonderful experience, very warm and welcoming atmosphere in the office, Dr. Merrill explained everything and answered all my questions patiently. I like the fact that Dr. Merrill strives to do everything as painlessly as possible - I am not scared of going to the dentist any more!"
NorthStar is awesome! I used to hate going to the dentist. I was always nervous and afraid, but after my first couple visits here, I actually look forward to it now. Things are explained very well and you receive an honest assessment of your situation as it applys to you. The staff are very friendly and the environment is extremely comfortable. They have done everything they could to make the office homey and warm. Jillian is a wonderful hygienist!! She is very friendly, extremely knowledgeable, and makes the experience very positive. Dr. Merrill is also extremely friendly and very much cares about your health and has a lot of experience to back it up. NorthStar is a wonderful experience and I highly recommend giving them a try as you will not be disappointed. Especially for those like myself that have had fears of going to the dentist in the past or just find the experience to be very unpleasant. Everyone there truly cares about you, your teeth, and making the experience as comfortable as possible.
Nobody asked me to post a review, but this is the best dentist I’ve ever visited. Relaxing atmosphere, smart people, personable attitudes.
Great group of folks here. Natalie made me feel very comfortable and Dr. Dubrinski was great! Highly recommended!
Outstanding service! I could not be happier with the patience this team showed, the clear explanations they gave and the great plan going forward. Everyone was extremely friendly, professional and efficient, while taking the time to ensure I got exactly what I needed.
I recently began treatment at NorthStar Dentistry for Adults with Dr. Merrill in Huntersville NC. I first off want to express how accommodating the office is. They worked with me to fit around my schedule, and have scheduled online with me since I am unable to access my phone at work. When you enter the office it is quiet and calm with a coffee bar, fireplace and complimentary hot aromatherapy towels, and hand treatments available. Peggy at the desk was amazingly friendly and remembered personal things about me after just one visit! It was very flattering and made me feel much more comfortable about my cavity fillings! Dr. Merrill is very straight forward and takes the time to sit and explain every procedure and the why behind what he is doing. He gives you options as well as recommendations for long term dental health. Today I was seen in his office for an emergency filling of a cavity in my front incisor. I had enamel erosion and a painful cavity. He fit me in and fixed this plus two other cavities. He and Natalie also explained to me about my night clenching/grinding and he fit me for a De-programmer that will inhibit future damage. Because they are out of town next week for a conference, he is doing a rush job and getting it to me by tomorrow! My whole life I have had horrible teeth. I called myself a "jack o Lantern" until I got my braces off at age 18. Even after my braces, my front teeth looked strange due to shifting and enamel erosion. I barely smile in photos due to insecurity. When I saw the work he did today I literally cried I was so amazed to see the difference. I no longer feel like my teeth look like a monster. I cannot thank him and his team enough. They have helped me overcome my fear of dentists, and also feel more confident in my smile. Finally I can show my teeth! I highly recommend this dentist to anyone searching. He is extremely knowledge, honest and skilled. There is such a comfortable, caring feel and you will feel like you are accepted into the family.
I love my new dentist! The ladies at the front are so welcoming and the rest of the staff is amazing! Amber is my hygienist and she is awesome! The atmosphere is very clean and homey. I have had a crown put in, a cleaning, and a mouth guard made there. Each appointment is short and sweet. So far each appointment has been done right and I am so happy with my services. It’s also nice to see the little dog walking around saying hello to all the patients. Dr. Merrill is very friendly and tells it like it is. He will give you information from a less invasive point of view to the most extreme and unnecessary things you would want to do for a procedure. He actually saved me from doing something crazy that a previous dentist recommend me to do.
I am a college professor near my full retirement. I enrolled in a new insurance plan early this year when I turned 65. I choose Dr. Merrill as my dentist after I have checked quite a few dentists online and been impressed by Dr. Merrill’s professional experience and family life and by the testimonials of his patients. This is my first visit to Dr. Merrill’s office. To make sure I remember the visit, they sent me two reminders in advance and even reminded me to take premedication due to my health situation. Once I arrived at the office, everything I saw and felt is exactly the same as what I read on the testimonials. The staff at the front desk is courteous, the office environment is welcoming and pleasant, hygienist Amber is worm and professional, and especially Dr. Merrill is friendly and detail-oriented. I received not only a regular tooth cleaning, but also a thorough exam. I am happy with the first visit and very likely I will stay with Dr. Merrill for a long time!
This was a referral from a coworker, so when I went in the office I expected my normal routine visit. What I got was completely different. This by far has been the best dental experience I have ever had. The staff is pleasant, the office is very nice, and the dentist is amazing. They explain things to me like no one else has ever done. This will be my home!
Everything!! A very classy office and wonderful staff. Very personable and professional. They not only know how to treat you as a patient but as a person. I cannot say enough about them and Dr. Merrill is awesome!! He and Natalie are a great team. Deborah is great and this was my first time having Amber She is wonderful too. I recommend Northstar dentistry to everyone I know.
Seriously, the absolute BEST experience I've ever had with a dental appointment. Haleigh (front desk) was super friendly and very informative. Jillian is an absolute rock star; she is helpful, patient, attentive, and so so sweet. I ALWAYS take a long time during a cleaning because I frequently pause for breaks due to sensitivity. I did ask Jillian one time for a break only because my jaw was tired and she quickly came to my rescue with an apparatus to alleviate the tension- incredible! Dr. Merrill was down to Earth and genuinely concerned about how he could best serve his patients. I cannot say enough about this practice!!!
They took me as a new patient this morning within 2 hours of my call because I was in so much pain. They performed the necessary to root canal WITHOUT HURTING ME and I was on my way home an hour later. I haven't even needed any Tylenol bc I'm in so much less pain now. (I've been living on Tylenol and ibuprofen for a week.) They even have me a whole load of fresh-baked pumpkin spice bread as I was leaving! It was a wonderful experience from start to finish.
Great atmosphere, wonderful staff, fantastic doctor! Absolutely recommended and will not be going anywhere else!
From Tina: by far the BEST dentist I have ever been too. The office is beautiful, the secretaries are so sweet and my hygienist is amazing!! I had my fillings done and I can honestly say I didn't feel a thing, Dr. Merril Did a great job, I need to mention his lovely wife, she was caring and made me feel very comfortable during the work being done. They really make you feel like part of their family. If you want an honest and very qualified dentist I highly recommend them.
My first visit at NorthStar and it was great! As with many, I never enjoy visiting the dentist, but all the staff were extremely nice, polite, and helpful and I found the entire experience absolutely fantastic!
Dr. Merril is highly educated and personable. The facility is new and modern and they use very advanced technology.
I never write a review but wanted to share my first visit experience. The entire staff, starting with the front desk were so pleasant and very helpful. Doctor took his time examining me and was very pleasant as well. The office is beautiful, very clean and had the utmost friendly staff, not to mention a friendly welcome from Steve the dog. Lol