We've got the opinions of real people who are consuming the services of South Hills Dental (Dentist) in Montana area.
Currently this business receives a rating of 4.8 stars over 5 and that rating has been calculated on 114 reviews.
You must have seen that the average of ratings is nearly the best, and it is based on a very large number of reviews, so we may say that the evaluation is very credible. If there are many people who bothered to value when they've done well, is that it works.
You know that we do not usually stop to set evaluations when they are positive and we usually do it only if we have had a problem or issue...
This Dentist corresponds to the category of Dentist.
Great staff. Clean place. Professional environment .
I would love to hand over my teeth the way you do your car to a mechanic. But you cannot. Your teeth are one of the most important chompers, dissolvers, masticators in your body and you need to take care of them. South Hills Dental does that, and helps you do better at that. Have had wonderful experiences with the talented dental nurses who have taught me a lot and are gentle in their probing. Great business, good sense, and very nice people.
I am so happy with Dr. Maes and South Hills Dental. I have never had a dentist that is so talented and so caring. Everyone in the office is fantastic. All dentist should be like Dr. Maes but he is one of a kind. I can't say enough about the excellence he and his staff offer.Yes, you can actually love going to the dentist!!
Southhills Dental provides great service with caring, competent professionals.
Great dental care for the whole family. Friendly and kind and caring from the moment you walk in the door.
Very professional and friendly staff. I've always been treated exceptionally well. Absolutely pleased.
Dr. Joel Maes is the first dentist about whom I can say "his middle name must be 'painless.," Everyone in his office treats you like an old friend.
I had a crown fall off at 4:50 p.m. on a Monday. Usually I wouldn't stress to much about this but I had to fly out at 6:00 a.m. the following morning. I immediately called the South Hills office in a panic and explained my situation. To my delight they asked how quick I could be there. I was greeted with their normal friendly demeanor and was immediately seen by Dr. Maes. Crisis diverted. It's great to know that they always have their clients best interest.
This place has the most unprofessional reception staff. For over a month they have lied to me about a refund. When I call they tell me it was mailed out so I wait an the following week it was just mailed out again always it was just mailed out again. I even went in in person an they lied an said it was sent says before now I call an they say they sent it the day I was in there .Dealing with these people is beyond frustrating. If you over pay while waiting for your insurance to settle up with them just kiss your money goodbye
The providers at South Hills Dental are amazing. I always feel like they listen to my concerns and then actually address them. Highly recommend!!
I have been going to Joel Maes for almost 25 years and have never had a bad experience {other than that generally associated with dental work :}}.! His associates and staff are top notch and I highly recommend South Hills Dental!
We love these guys! The kids actually like going to the dentist!
Very friendly and professional staff!
I have a horrible phobia of going to the dentist. Absolutely terrified. But, as always, they put me at ease and my visit is always way better than I had built up in my head. They are always very patient and understanding and try their best to make me comfortable.
Emergencies come in all different types and styles. I unfortunately had a front tooth that chipped badly and I needed an immediate repair. Dr. Joel got me in right away and the experience, from the front desk to the room and back, was awesome. Very professional and personable, and the work on my tooth was fantastic. I highly recommend these folks.
My first visit was an emergency visit, and I was totally impressed with the entire staff! They worked me into the schedule the same day I called, for which I was very grateful. The front desk staff were warm and welcoming, and the medical staff were friendly, efficient, professional, and understanding. I really appreciated the time Dr. Maes took to talk with me before diving into the exam. Since this was my first visit, his willingness to get to know me abit as a person was comforting as well as calming. Dr. Maes was very thorough and I was confident in the diagnosis and treatment. Again, this was my first visit - and based on this experience, I would heartily recommend South Hills Dental as a caring, compassionate practice.
Always a great visit, staff are friendly and professional, office is neat and clean, my teeth are beautiful. I've been going to this office since I was a young girl, when I was in town.
Not only a fully professional dental office in every way, the staff takes its time to get to know you as well. Cannot recommend highly enough.
I had a horribly painful wisdom tooth this weekend, enough so that it kept me awake most of the night on Saturday and Sunday despite taking copious amounts of anti-inflammatories. I called South Hills first thing on Monday morning, 7:30 AM, to see what they had available. After explaining what was going on, the receptionist got me an appointment for later that morning. She did, however, explain that they often don't have the capability to pull wisdom teeth easily but that they should be able keep me comfortable until I can see the oral surgeon. Some relief was the only thing I need at the moment, so perfect. 5 stars so far. I get to the office a little early as requested to fill out some paperwork. Staff is friendly, helpful, and efficient. 5 stars. I see the doctor. He is friendly and after looking in my mouth and examining my x-rays determines that I have an infection around my lower left wisdom tooth. I am swollen and painful. He decides we should flush out the pocket with some antiseptic and then give me a referral to the oral surgeon. Great idea. The procedure was painful but necessary, and the doctor was careful not to prolong it while still being thorough. 5 stars. This is the 1 star part. It's time to leave. They send me with some antiseptic to rinse my mouth and a referral form. No oral antibiotic. No pain medication. I had made it clear both on the phone and in person how much pain I was in. Part of that is my fault. I should not have left that office without those prescriptions, but I shouldn't have to explain that to my doctor. I go back to work for the afternoon, and about an hour in I'm in excruciating pain radiating from my jaw up into my temple. People at work notice that the left side of my face is swollen. I go home, take some ibuprofen even though that hasn't helped much, and go to bed early. Two hours later, I wake up with more excruciating pain on that whole side of my face. I get up to ice it and take more ibuprofen. I am miserable for the next 3 hours. In that time, I call South Hills to express my disappointment and give them an opportunity to fix their mistake. I state that I want a pain medication called into my pharmacy the next morning so I can pick it up during my lunch break and maybe be a functional human for part of the day. I get a call part way through the morning saying they will not fill anything for me. They have referred me to the surgeon who will be taking care of my treatment for here on out. I call the surgeon's office. Their next appointment slot is August 19th, 20 days away. They will not fill anything for me in the meantime because I am not an established client yet (duh). The receptionist there asks if I am hurting. I explain that I'm taking way too much ibuprofen and have still not slept really for 3 nights. She says there might be an infection. I say it was diagnosed the day before. She says if there is swelling, I should go to urgent care. My face looks lopsided at this point. I tell her so. She is confused as to why I didn't get a pain medication and an antibiotic at my appointment the day before. So am I. The whole point of my appointment at South Hills was to keep me comfortable until I could see the oral surgeon. I paid almost $200 and they did not hold up their end of the deal. I gave them the opportunity to fix things and they ignored me. They are completely negligent. I do not recommend anybody come here for anything.
I actually enjoy going to this dental office! Very nice employees and dentist. Dr Maes does amazing work. PERFECT! Thank you.
I really enjoyed going to the dentist on Nov 6. I have never had a dentist take the time to listen to me and find out what the problem was. The dentist made feel like they care that is something I really liked.
Thanks to the staff of South Hills Dental for taking care of me on a regular basis now for 15 years. As always, they are friendly and I can count on their professional skills to give me the best care.
Dr Seely is awesome. The front desk staff are very friendly and accommodating. They got me in quick and they made sure I was coming to my appointment which was nice.
Took my four year old daughter for her first cleaning and it could not have been a better experience! The staff was so friendly and awesome!
Some tortures are physical / And some are mental, / But the one that is both / Is dental. -- Ogden Nash, poet (1902-1971)
I had an excellent experience with the dentist at the office (thus why I gave 2 stars) but the entire experience with the billing has been a nightmare. I was very direct from the get-go that I had dental insurance and a flex plan I wanted to use, and that my flex won't reimburse until they have a EOB from the insurance, but also have a 90-day cut off after the end of the year to get flex claims placed or I lose the flex funds (use it or lose it). I had to call several times a month after my procedure, just to get them to bill my insurance. I stressed in these calls the importance of getting the claim submitted before my cut off, or I'd lose the funds I'd set aside in flex to pay it. Low and behold, they didnt submit it until after the cutoff, so my flex funds were lost and I had to pay out of pocket. I had even told them ahead that if such occurred, I'd have to make monthly payments. Then, I got a letter and call that monthly payments are unacceptable, so I had to pay in full. Since I loved the actual dental staff so much, I decided to still try to go back to them for the second part of the procedure, but asked that they submit a pre-authorization to my insurance to avoid the same issues. they wont submit it, nor return my calls. Long story short, if you don't have dental insurance (have to pay in full out of pocket same day anyway), then go here, because the actual dental staff is great!! If you have any insurance they need to bill, I do not recommend here, as they not only messed it up severely, but now won't return my calls or online messages, thus why I am compelled to write this, as I've now given them several chances and gone out of my way, and would hate to have this happen to someone else.
Have been a satisfied patient for 20+ years. Dr. Maes and his assistants continue to provide excellent care. Facility is modern, clean, accessible. Prices are in line with area comparatives. Definitely recommend South Hills Dental!
Simply the best. Best, most inclusive exam I've ever had. I've never sat in a dentist chair this long, but I've also never really had it this easy. I was assigned the best tech, she cared and was on top of her game, only surpassed by a great dentist, truly a great team. It was obvious in the beginning that my plan was designed with care, not only for what I needed at the moment, but what my mouth needed for the future, and I also saw how he passed on his profession. I remain impressed, and for my first visit I think I'll stick to my first comment, Simply the best!
Our family has been with Dr. Maes since the late 1980s... his work is stellar. His staff has always been very professional and they do their best to take good care of us and make us comfortable.
Amazing experience! Highest of quality in both services performed and customer care provided. From the moment you walk in, you are greeted by a friendly face and a comfortable environment. My hygienist was warm, friendly, and personable. She made sure I was comfortable and understood what procedures she was performing. I would definitely recommend South Hills Dental to any and all looking for an amazing dental experience.
The facility is very high end as well as accommodating to patients. The staff and doctors are top notch in all regards. I would highly recommend scheduling your next appointment here, you won't be disappointed!
Have been a patient of dr Maes for 11 years. My experience with him and his staff has been exceptional. The receptionists have always been fun and professional.
I had the best dental experience at South Hills. The office is beautiful and every single staff member was so genuine and friendly. Dr. Crepps was wonderful. Glad to find such a great dental office!
Dr. Maes and all staff are so great! They are professional and very personable and really care for you as a person. Always a great experience at South Hills dental!
Best dentist I ever had.
Had teeth cleaning and check up. Gentle and thorough work. Will go back and highly recommend them.
I am very afraid of going to the dentist, so much of my life I didn’t seek dental care. I’m 71 years old. After taking strong medication for a year I noticed my teeth breaking and crumbling. I went to two different dentists who recommended I get all my teeth pulled and just get dentures. They didn’t take my situation seriously and figured st my age there would be nothing to do anyway. I kept hoping for a different answer. The problem continued until most of my teeth had broken off, showed blackened gums, and I was in pain. And then I went to Dr. Joel Maes, Helena, South Hills Dental. He thoroughly examined my teeth, took x-rays, made a mold of my teeth so I could visualize my problem and gave me his recommendations. He said many of my teeth could be saved. He gave me a realistic plan for this process. He was the only dentist who took the time to seriously consider my options and he explained them in a way I could understand. His dentistry is an art. He is very compassionate and understanding. His staff is also gentle and supportive. I am very grateful I have Dr. Maes as my dentist. He’s an expert. His work is impeccable and I recommend him for anyone needing dental care. Donna Randolph, Helena, Montana
I highly recommend Dr. Sealy. Knowledgable, GENTLE, and friendly. She has a very light touch and is not rough on your mouth. And her staff is wonderful! They always make me feel at ease.
Dr Maes is amazing! I've always received very high quality work whenever I've needed crowns or fillings but recently I decided to have a lot of cosmetic work done on my front teeth to improve things I wasn't happy with. I'm a dental hygienist and we can be very picky :) but the end result was more than I thought possible. I love love my teeth now for the first time in my life!!! His staff has always been awesome as well ... very caring and professional. Cannot recommend them enough!
I think you and your staff are so warm and welcoming. I enjoy being your customer and friend. You are such a perfectionist which I admire and respect. Thank you for giving me my great teeth.
People don't usually connect a spa experience with the dentist, but here you get treated like royalty - warmed up blankets, personalized MP3 music, sunglasses (for spray), and the cheerfulest staff you will ever meet. Not only that, but the dental care they give is the best in the state, as shown by multiple awards. They anticipate problems and give thorough examinations and treatment for great preventative care. Their dental procedures have been flawless for me. You do pay a bit more for this level of care, but for healthy teeth and gums (and a non-traumatic dental experience) it is worth it.
Dr. Maes is the most wonderful dentist! I have been going to him for years. Today I had some work done on my front teeth and he knows how much I hate getting work done. He and his staff made my experience so much easier. I am truly grateful to them for helping me with my fears. Thank you!!!
We absolutely LOVE the staff here! They are all so friendly, happy & helpful. Makes going to the dentist as enjoyable as possible. ;) Beautiful office too!
Brittany was awesome!! She is very gentle and thorough.. care at South hills dental is the best as always!!! Would and have
Thank God for theses wonderful people, and the miracles of modern dentistry!
Great place and friendly staff. Doctors are caring and actively listen.
As someone highly Dentophobic, I can tell you with all certainty that I have never in my life experienced a dentistry office with as good an environment as South Hills Dental. Every single staff member there is super friendly, goes out of their way to help and address any concerns you may have, and keeps the most welcome environment possible. They have helped to alleviate my anxiety and I just couldn't be happier with them. Kudos!
Absolutely wonderful as always. Dr. Maes is fantastic! Wouldn't and won't go to anyone else. Office staff is amazing and Lisa Wordal is superb! Thank you. As always Lisa and Joel are fantastic.
I have never been treated as well as I was here. Everyone in the was respectful and nice and the treatment was of me was amazing.
Everyone here is extremely nice and actually make visiting the dentist enjoyable! They all seem very dedicated to doing the best job possible while keeping you as comfortable as you can be in a dentists office.
Thank you South Hills Dental for another stellar check up!
Professional as well as personal. Genuinely wholehearted people. I struggle with anxiety, both dentists Maes and Seeley are always beyond compassionate and understanding. I’m very grateful to be a patient at South Hills Dental
The office is clean, the staff is kind, and the service is excellent. I have had cleanings and exams by several different staff members and they all seem to be highly qualified and kind. I have been going to this office for years and have never walked away thinking "I wish they would just...".
I have been a patient of Dr. Joel Maes since 2004. He has transformed my experience in the dental chair--I can't give him enough praise for his patience, talent and professional but human treatment of me. I was a very frightened person due to childhood dental horrors when I first came to him, and now, while I still have my own fears, my trust in him enables me to face dental care that I could never have handled with another dentist. I recommend him to all my "tough" dental friends as I know they will receive the same excellent treatment that I have received. His entire staff is great as well.
I have a great fear of dentists. This place was so awesome for someone like me. From the first call in for the appointment I felt very comfortable. Dr Maes was very kind and offered to do anything to help me get through the process of the work that needed to be done on my teeth. Everyone of the staff was very kind. I am very happy with the outcome of the work that was done.
As good as it gets. More than competent, friendly, professional.
Very pleased with Janice. She is a very caring person. Thanks
Before the visiting of South Hill Dental I had bad experiences in the past. The people of South Hill Dental are so friendly. They are determined to provide the highest quality dental care for patient.
I love my dental hygienist, Kallie!
I have had a fear of going to any dentist for quite some time. This was the first time I felt I could relax. I met my doctor today. His name is Paul Berry. He made me feel at ease with the tone of his voice. I am a 65 year old woman who retired from the U.S.ARMY. My fear is very real. My doctors have had to prescribe medication for me to take before going to the dentist's appointment. My anxiety will hit two days before my appointment. I am still fearful, however, my dentist has a calming personality. His helper explains everything. I have not ever felt this about a dentist before. If you have a fear of dentists. You need to get an appointment to see the doctors at this clinic. Both dentist and staff will make you feel like you just walked through the threshold of your own home.
South Hills Dental very good and I tell many friends doctor Maes is the best because I had an other dentist and gave me many problems so my son Arend took me to doctor Maes and feel much better from Rita Colen .......
The only place that would see me for an emergency on a Friday! They were great and saved me a weekend of pain!
Best dentist in town. Period. For the one concerned about their high cost? It's up to you to discuss the cost with your dentist, any dentist, before having the procedure done. I've been using Joel Maes for about 30 years. Couldn't be happier.
I have been truly blessed with Dr. Maes' expertise. I had a previous dentist here in Helena who saw none of my problems that were pre-existing and could have been detrimental to my overall health. Words can hardly express my graditude for this great establishment. Not only have I a wonderful Dentist now, but the staff has been so good to me.
Excellent. I really don't like going to the dentist. Never have, never will. South Hills Dental has enough dental technology to make it pleasant. Staff is phenomenal. Joel is an outstanding Dr. Would recommend anyone to try South Hills Dental. My entire family goes: my youngest (aged three) all the way up to adults (35+).
I love my hygienist she is very knowledgeable and professional. I’ve only had 5 star visits at this dentistry I highly recommend.
Absolutely love this place! Dr. Maes is wonderful and his staff is very friendly and personable! I highly recommend this place to anyone searching for a dentist, you will not be disappointed!!
Best care always.
Janice is a very good Hygienist! She is gentle, yet quite fast. She offers advice & answers any questions I have. Dr Maes has always been so friendly, but also professional! He is honest about my dental health & let’s me know in advance about what needs to be done in the future.
I had a tooth that was giving me serious pain, they got me in right away and Dr Sealey gave me multiple options to control costs. I was done an hour and a half later and now I just have to heal. These guys are AWESOME ?
The staff were attentive and friendly. I truly appreciated their family-friendly culture. I had my 18 month old with me during my cleaning, and the staff were very accommodating. All of my questions were answered satisfactorily.
Nice friendly staff and great service !!
A visit to South Hills Dental is like a happy visit with old friends. All staff are warm, welcoming, and extremely competent. Dr Maes is awesome. And if you happen to have a tough dental challenge, Dr Maes is your man. Dr Maes has extraordinary gifts to complement his years of extra training, and it shows in the exquisite work he does. I consider myself very fortunate to have found Dr Maes. Update - Years--and many dental visits--later, I just need to say that everything I said above is still totally true. Amazingly wonderful dental experience :)
Dr. Maes has been my dentist for almost 30 years! I travel 1,000 miles twice a year to see him!! I have never had a bad experience and I always get complements on my smile!!
i really enjoyed my visit everyone is very friendly and i am very comfortable there