Reviews of The Dental Specialists (Dentist)

Rob Lautz

Avoid the Dental Specialists. I have had two horrible experiences where I was not treated and left in pain. The first, after waiting a month in pain, I got to my appointment and then was told they did not accept my insurance. The second, after multiple painful shots of novocain, the dentist refused to remove the two teeth that were causing me a great deal of pain because he didn't like my blood counts. I told them I had had two other teeth removed in the past few months (at another dentist) with no complications. No go. The Dentist offered no pain meds nor antibiotic which I had to go to an urgent care to get. Awful experience!

Jacob Du

Had an appointment scheduled for 11:10 am. Ended up walking out 45 minites later eithout ever having seen the dentist. Basicaly had to choose between wasting another hour in their waiting room or going to work. Do not recommend this place at all!

Shannon Janco

I had my first experience with this facility last week. My first ever root canal with doctors and staff that were absolutely fabulous! The procedure was quicker than I expected and relatively pain free. (I was expecting worse based on stories from friends). I took the pain medication as instructed and had no additional pain since the procedure. I highly recommend Dr. Loyal to anyone needing this type of work done. Expecially those with some anxiety. This was easy peazy!

Nick Fountain-Jones

The staff were great pre-op and the operation went well (a tooth removal and biopsy on some tissue). However, post-op the service was terrible - they took months to get the biopsy results to me and the billing process was a nightmare. Not only did they forget to mention extra charges for the biopsy which they didn't actually perform (another lab did from what I can gather -I'm still confused), the staff couldn't really explain the charges. The staff failed to return calls several times and reply to emails which made the situation worse.

Shana Koland

I got my wisdom teeth out this morning and they were great! I was put to sleep and didn't even feel a thing, they gave very specific instructions to care for my teeth post surgery. They were very attentive and helped me keep calm. Love the staff here! Also they did a great job before, during and after the surgery! They made it as comfortable as oral surgery could be!

Beth Landers

My son was there today for oral surgery. We were both very nervous. They did an amazing job of taking care of both of us!

Kaitlyn Quackenbush

As someone who struggles with dental anxiety, I would absolutely recommend Dr Royal. Him and his assistant Laurie made the root canal process as easy as possible, and helped do their best to keep me calm and feeling safe. They made everything as painless as possible and made sure to really explain everything to me and let me know more in-depth what my options were. Laurie made sure to find something good for me to focus on (my cat) by asking a few questions and keep my mind in a better place as the procedure began. Everyone was so friendly and helpful. 10/10 would recommend.

Jami Olson

I had my son in for wisdom tooth extraction last Friday. They took really good care of him and explained everything very well. Friday night they even called to see how he was doing. I was absolutely amazed that they stayed after hours to call and check on him! Great experience! Thank you so much for going the extra mile Dr. Voegele!

Dana Canham

Exceptional!! I had to have my first root canal today and was scared to death. Dr. Royal was kind, reassuring and very knowledgeable. The service was top notch from the reception forward. I would highly recommend this office. Also, no pain!!!

Holly Christian

I waited 3 weeks for an appt for a root canal and two days before they called and said they didn't take UCare Delta Dental insurance and that they wouldn't treat me even if I paid the full amount myself. Apparently they thought I was on a state program but I am on UCare for Seniors and I pay an extra amount each month for Delta Dental. If they had checked further they would have found that out. Meanwhile I'm almost out of my antibiotics for my abscessed tooth and I have to find another endodontist. I had a good experience here with Dr Royal two years ago but I'm never recommending this place again.

Michael Mullan

knowledgable and friendly service. My issue is that they stated that they will not help the patient figure out what is covered by insurance and what is not. They say it is because they want to do whats best for the patient. As someone who has a lower income with middle of the road dental insurance, this just means they will not take the time to factor in what is covered and what is not. End of the day, they would not take the time to make sure certain procedures were covered, and I ended up with a substantial bill that I did not anticipate.

Aurora Se

Poor experience and time wasted! What a joke of a dental office, amateurs. Called my insurance and they said this place is covered. I called them and had scheduled my appointment, they asked that I bring my own images. I filled out so much paperwork only to be told after seeing the "dentist" (man who poked around for exactly one minute) that only one of my wisdom teeth needed to be taken out and my insurance doesn't cover more than a quarter of the costs. Davis was the dentist and not sure why he would say only one was at risk, what a load of bull! Both sides had gotten infected from flossing...not just one but you would think he would have asked that. I was surprised and disappointed with the time I had spent waiting for my appt, a poor consultation and very poor lack of understanding from this business. Literally while I was waiting for them to tell me that my insurance wouldn't cover the "dentist" was already in a surgery and neither him nor his assistant were able to talk to me. I'm truthfully glad to get a second opinion elsewhere because I did not like this place or the dentist at all. Oh and after I filled out all that paperwork they still asked me several of the same questions in the chair to type into their data computer. Lots of repeated questions, love to waste your time and good for nothing place!

Francine Bloecker

Michael Mullin that's the patients responsibility. Always has been.

Shaheed Shihan

My experience here was very recent and very positive. The dentist place that had referred me had a mix up regarding my appointment and sending my referral hence I basically had no appointment set up to consult the surgeon regarding wisdom teeth removal. However, Linda at The Dental Specialist went above and beyond to help me out. She managed to get me a to see the surgeon almost right away after talking to him. On top of that, since they didn't have my X-ray, they offered to do it free of cost as well. Would highly recommend this place! Thank you Linda.

Janie Lang

The dentist was fine; the woman at the front desk was completely inept. The insurance information she gave me was false, and resulted in me paying over $1300 out of pocket. Extremely frustrating. There should be some form of expectation for employees to give correct information- and accountability for when they don’t. I trusted them to know what they were doing.