Reviews of U-M Dental School (Dentist)

Marta Wyngaard

When you need the University of Michigan to do something, the university is not there for you. I am a graduate student with a degree in education from the UM. In addition, I have used the professional dental service at the school of Dentistry while I was doing my Masters of Education, there. Now, twenty years after, I find myself not only divorced, but also using my retirements to pay for my children expenses and mine. As a homeschooler mom and a house wife for more than 24 years who was also taking cares of some rentals, the process of bouncing back will take some time. The reality is that the stress of the divorce affected my teeth and I lost two of my bridges and one crown. So, I decided that maybe going oversees will be more affordable than here. My dentist is also a graduated from the UM school of dentistry and he asked me to take a set of circular x-rays and send them to him before I see him. So, I called the school of dentistry, and told the truth. I needed a set of x- rays to take to my dentist in another country. They said NO. They can only do the x-rays if I do my treatment there. Technically, it is not true. I could have gone there for a cleaning, go thru the x-rays, and in my first appointment, cancel the appointment and ask for the x-rays I paid for. I could have lied, but because I am a graduate from UM and try to do the right thing, I did the honorable thing and got penalized. The student who could have taken my X-rates. would have practiced, and I would have had my X-rays, but no, after several interruptions on the phone, the secretary told me the manager, has say No. How did I feel with the treatment of the UM dental office ? humiliated to say the least. I imagine how difficult it has to be for people that uses their services because they can not afford other places. Why do you think I have chosen this route? It is simple. I can not afford to spend more of the retirement money. I have too many bills for a son in college an a daughter in a selective art program. I needed the x-rays. Not all schools or department are like that in UM. I have used the Sport medicine physiotherapists for my daughter and son, and they have been excellent. Yes, I paid full price for all the treatments, but they did a series of accommodations for us because we are one hour away from Ann Arbor. But this exchange was really awful, to the point, I stopped in an Starbucks cafe to write this review. Sometimes being nice would have been,in the long run, beneficial to them. But now, I am not giving any money when the School of Education when they ask for. Sorry, better I will give to the organizations like Interlochen or Legends that are good to my children. If you decide to use their services, I hope you are served with more consideration. For me, what is left is a letter to the Dean of the School of Dentistry, and I am done. Did they know I was a graduate and that I used their services before. Of course, we went thru that when the secretary pulled my data from the computer: date of birth, name, last name, have you used our services before... you know the usual... probably by now, thy added a note to my file... caller was upset... yes, she was.

Britni Potter

DEB from this office called to set up my appt. She said if i wanted medicaid to cover sedation i needed a consultation. I took the day off work drove 2 hours from my home town and wasted a full tank of gas to be told medicaid does not and has not ever covered sedation! If im expected to know my job you should know your! The lady i saw also said this isnt the first time its happened. So thank you DEB for NOT knowing what your talking about and wasting my time and money!