Here you will see the reviews of real people who purchased the services of Riverside Dental and Implant Center (Dentist) in Massachusetts.
Now the business has a rating of 4.5 stars out of 5 and that score is based on 174 reviews.
You may have noticed that the average of ratings is basically the best, and it's based on a very high number of feddbacks, so we can say that the valuation is very credible. If many people have bothered to give their review when they've done well, is that it works.
You know that we don't usually bother to set opinions when they are correct and we usually do it only if we've had a problem or issue...
This Dentist is included in the category of Dentist.
Cassandra haile the front desk receptionist the best part of my experience !! got me in before she was even at work! I'm in such pain woke up like this, she saw my post on Facebook about looking for somewhere that would get me in today. She messaged me gave me the number and i had an apt 30 mins later !
I've had a positive experience here. The staff is very helpful. Am definitely coming back.
The young lady in the front counter treated me very good .
Wouldn’t recommend this office. Very unprofessional.
Love it. I've always hated going to the dentist (who doesn't lol)... but over at riverside dental they know how to make you feel comfortable. They have a great crew over there. The women at the front desk are very courteous and welcoming... very professional. You can rest assured that if you do need dental work done... you will find a relaxing environment where they make you feel important. That's missing at many businesses nowadays. It's nice to be able to go to a business and feel like they actually care about your well being . Overall...riverside dental offers great dental work done in an welcoming environment . I'd recommend going there to anyone in need of quality dental work.
My visit at Riverside Dental was great,and Sandra at the front desk was very nice,professional and friendly...
I loved the way they treated me, both the staff and the Doctor. I definitely recommend it 100%. Me encantó el trato que recibí tanto el personal como el Dr. Definitivamente lo recomiendo.
Although they are very nice Dr.'s they had a hard time giving me what i want specifically especially when it comes to being self conscious about your mouth. At one point during my visit they sort of rushed me out of there instead of taking their time in which now I have to go back. This will be the last time i go to them. Dr. Patel on the other hand is very nice and understanding. He was very careful with me.
My wife had a very bad experience here.
Great service. Was able to get a nice quick appointment which was really nice!! I called other dentist appointments which were booked for 5 months.
Awesome place, has helped me through the financial and professional dental care to restore a healthy mouth. From Sandra to Dr Manish and all the staff in the middle it has been a pleasure to have my dentist work done here. I have referred three friends to this office and will continue. Good job guys. Thank you.
I'm going to be a new patient here! I called and spoke to Cassandra and she was amazing. She was so sweet and had answers for all my questions. I look forward to getting me and my kids appointments in a dentists office with such a knowledgeable, caring staff.
My experience with the girls in the front was great my dental assistant was very nice. However Dr.Patel needs to make sure cleanings are longer than a 5 min job. I love Dr.Manish and I will only be returning for my check ups with the owner.. Thank you guys all for being so kind.
It’s a really good Dentist I recommend it
good attention and the secretary is very good sandra call
Solimar me Recomendó es buen asistente y es mi niete. Me gusta el Servicio. Y las muchachas, Especial Sandra. Buen servicio y voy a recomendar más paciente. Y también yo pasa tarjeta, I like this place. Gracias
From beginning to end my experience was phenomenal...Sandra and Mika were amazing...very courteous! And the work done on me was First Class BEST Dentist in western Ma without a doubt!
Had a lovely visit! The young woman at the front desk, Janice was a delight! Definitely will visit again!
Riverside Dental treats you like family and a place were i can recommend for all familys like kids and adult. Thank you so much riverside dental
Don't go to this place!!!!! they rob you blind!! The receptionist tell you that you have the PERFECT INSURANCE THAT COVERS EVERYTHING THAT YOU NEED TO GET DONE and when you get to your appointment they tell you another story how you only have to paid $266 and you payed off. they call you a few days later that they made a mistake and you need to pay a $900 extra because they got the "wrong" information. Have tried to get my money back since I won’t go through the process and they COMPLETELY IGNORED ME.. DO YOURSELF A FAVOR AND DON’T GO TO THIS HORRIBLE PLACE!! Update: you guys rob me $266 don’t tell me that dental “job” is expensive. FIRST OF ALL YOU GUYS DIDN’T DO ANYTHING TO MY TEETH.. You guys just like to commit insurance fraud!! I’m not the only one!!
Let me start by sayin that cassie from the front desk is very friendly always says hello and love to walk in to her smile i give her 5 stars you need more people like her in the front Thank you Petra
I could not be happier with Dr. Manish & his staff & would highly recommend them. They are very professional. If you are looking for a GREAT Dentist, give them a try.
Best dental place ever Dr Patel just did a extraction on my tooth in 123 quick and he was making me very comfortable and he was understand how nervous I was thank you riverside dental!!!
La esperiencia fue buena y el personal muy bueno., nos atendieron a mi y familia súper bien. Lo recomendaría.. muchas gracias al equipo que tiene
The best dentist place ever they are really nice the girl in the from desk is very polite and atentive.
Ive had a lot of anxiety about going to the dentist but the staff at riverside dental made me feel so comfortable and they are so very nice. I've been embarrassed about my teeth when I would smile but since Dr. Manish started working on my teeth I'm actually smiling and showing them off..
Awful place. They waste peoples time.
It was a great experience as well as a professional Environment kind and compassionate too,,they helped me with the paper work and also enrolled me in care credit ,,My wait time was in minutes to be seen,,The Dr.was very good at inquiring if I had any discomfort or pain during my cleaning,,I was given proper care instructions as well a good health dental plan to get maximum results for a around oral health,,I would recommend them highly to all friends and family
When I came in for the first time my first impression of the place from the start was a clean environment, then I talked with the friendly and funny receptionists and was able to make the appointment I needed to on the spot. I had filings that needed to be done and the dentist were able to take care of them and now I'm back to eating normally!!
I absolutely love this place! Just got a wisdom tooth out yesterday and my son got a cleaning. The dr was great, calm, nice (even though my son is an awful dentist patient). The chick at the front desk is super sweet. The hygienists are very quiet but still very nice, haha. I def recommend, especially if your nervous as they are not pushy or mean atall.
Excellent service. My asistance Nadia was nice and the front desk sandra is a nice very young lady. I will refer others. Thank you guys.
Husband had a very sore tooth & they took him right in & extracted 2 teeth. Everyone there were very nice. His new dentist
Just left from a cleaning and a check up and the receptionists were so attentive and kind. They are amazing.5 stars just for them!!! My cleaning was quick & simple. We came up with a treatment plan for my teeth. I appreciate the quick and attentive work the dentist did as well. Keep up the great work !!!
Found that they treat you great the reception staff greats you with lovely smiles and friendly. The service is excellent and very professional. Great service.
Friendly people great service definitely coming back
very, promp, proffessional , and curtious... the doctors are very well experienced.... And they extract teeth... Rather fast... They all take all major insurances... I had the best time ive had, referring to my dental issues... Sandra's a Sweet Heart...
Found this place after having a bad experience elsewhere and found friendly professional people who have been very helpful. I look forward to my visits now.
Was called in right away and every one from the receptionist to the dentist were very nice. The dentist made me feel comfortable.
Fast professional service! Ms. Haile was so pleasant!
I really like this office the girls in the front are nice and the doctors always have a answer and treatment aviliable really recomend this office ✌️
Great place.
The staff who seemed very nice don't know the difference between laughing gas and anesthesia. I had extensive conversations regarding anesthesia over the phone when I set up the appointment which they DO NOT PROVIDE. Went there for wisdom tooth extraction and I took the day off of work for nothing after 1 1/2 hr drive one way. The dentist wouldn't even do the work without anesthesia due to how impacted they were, which we already knew. UPDATE on your reply Dr. Manish: Thank you for taking the time to offer a resolution. I took the day off of work to drive my boyfriend to (because we had him take a pill to relax him in preparation of surgery as your staff informed me people sometimes wake up from "anesthesia") and to drive him home. The only resolution now would be if you would reimburse me my full day's pay as well as his plus the 3hour round trip drive fuel cost. As I stated, your staff was very friendly so a more realistic resolution would be to please educate them to prevent this from happening again.
Hi I have state insurance and not many dental practices accept this insurance, but Riverside dental does. And I could not have found a better place than here. I got lucky. Riverside dental' s staff and Dr are amazing! I have always feared going to the dentist. But these people are wonderful to you, they are warm and inviting, very caring, explain anything you do not understand. Very professional treatment. You could not ask for a better dental care experience than going to Riverside Dental in west Springfield, Ma. 01089. I highly recommend trying them out, they accept many dental insurance. I have an autistic child that is going to be going there next, because of such caring gentle environment, is not easy to find for your special needs child. So I highly recommend you try this dental office out, you will be very satisfied with your care there. They have the most flexible hours I have seen in a dental office.
10/10 would recommend ❤️❤️
I was looking for a new dentist and saw this one was close to where I live so I called and talked to the receptionist Cassandra and she was very helpful and patient and listened and answered all my questions will be coming in soon
I'm came in for my first time visit the front desk Sandra and Jack and Cassie were very welcoming . My assistant Evelyn was very helpful and calm me down well when I was nervous. I will be recommending more patient to the office. . Thank you guys..
Unbelievably service had a tooth ache explained everything in detail. Will be returning for additional work - bill
Very nice ppl
Thank you so much Dr. Manish and his wonderful assistant Inna for my best dental experience ever! I used to be terrified of going to the dentist even for a simple cleaning. Dr. Manish showed me today that visiting the dentist can be a pleasant experience. I will be forever grateful and a patient for life!
I cannot say enough about Riverside Dental. Dr.Manish has been working with me for the past month to get my teeth back in shape. I needed to remove two erupted wisdom teeth, get a root canal, and get a crown put on. He was able to extract my wisdom teeth while I was conscious, using only novacaine. This procedure was painless and saved me from the chronic headaches my wisdom teeth were inducing. Next, he referred me to an awesome facility to take care of my root canal, and I returned to Riverside Dental for the crown. Turns out, you receive a temporary crown before the permanent one can be made, and it's fairly easy for the temporary ones to fall off before receiving the permanent one. Dr.Manish has come in two extra days that he was not originally scheduled to work just to adjust my temporary crown and also put it back on after it popping off while eating. A major reason for my dental issues today is because of negative past experiences with dentists. I often felt judged, unwelcomed, and used for my money by dentists in the past. This facility has been so welcoming, supportive, and helpful with getting my oral health back to where it should be. Dr.Manish makes great conversation and is very understanding when I tell him the symptoms I experience. The receptionists are friendly, and they're incredible with scheduling. I'm used to waiting months for appointments, and they always fit me in days or even hours after scheduling the appointment. I'm very grateful that I found this facility, and I highly urge everyone to come here.
Great service and caring people. It was great have them as our preferred dental care.
My experience here at riverside dental has been the best ! I love the way they work they make my teeth feel extra clean and white I love how the front desk is so happy and give a good environment if your looking for a dentist this is the way to go ! The dentist her Dr Patel has lots of info about any procedure and I also been to they other dentist Dr Manish he is also a great dentist has a great smile ! Love it here
Great service, caring staff.
Quick in and out. Friendly service. And no cavities!
They helped me so much! Their secretary Yaz helped me so much! They saw me in 2 hours and were so nice and helpful and are extremely afforadable.
I have had the best service with z employees of Riverside Dental they are courteous is especially the girls in the front very helpful and polite they make you feel happy when you see them very friendly and accommodating and making appointments
Wow. Just had a tooth implanted. Amazing job, absolutely no pain and the Dentist was very thorough and attentive. I really like his technique because it ensured perfect alignment of the implant. Other dentists that gave me implants did not use his techniques. Today is first day, no pain and delighted with my implant. He is my new forever dentist.
The absolute worst dentist I’ve ever encountered. The receptionist’s have absolutely no clue what they are doing or how to handle insurance. These people try to get away with fraud by charging you on top of your insurance/insurances. They did correct their “mistake” when I called them out on it. I gave them a second chance because maybe it really was a mistake, no, I went back and all they did was talk badly about me, laughing and saying my name. When I was called in for the cleaning. They did NOTHING but brush my teeth. Avoid them, you will not be satisfied. Very unprofessional and should be reported to NICB for fraud.
The office lady she’s really nice❤️ She makes good conversations and makes u feel comfortable. It’s the best place
I received great service
Always have a great experience at this office! Super nice staff and great dental care. They are very fast and can get me in for a same day appointment.
very good trustworthy sandra very helpful
Absolutely recommend Dr. Manish is an excellent practitioner of his craft! The staff is extremely efficient and courteous. My appointment was at 1 pm. I was in the chair with the Dr. Manish examining me by 1:05. 10 out of 10 for every aspect of my first visit here at Riverside Dental.
I had an appointment for a cleaning and I went in with a lot of anxiety and as soon as i got in the chair and Hanna explain what she was going to do and walked through everything and started working and cleaning my teeth my anxiety went away. She was so sweet and i felt very comfortable with her. She was amazing. The ladies at the front desk are so sweet and always smiling. This is a good dentist.
Best Dental place . The Doctors are very professional ,the girls in the front are friendly and they make you feel comfortable .
Although I've only been going to Riverside Dental for a short time, they are wonderful. The staff is friendly, the doctors are gentle and will work with you on a plan if you need dentures or decide to save your smile. They have convenient hours. I highly recommend them for all your dental needs.
Very uncomfortable experience!! I was In pain for two bottom teeth infected. They gave me antibiotics then scheduled an appointment for two days later that week. When I came in I was in a lot of pain! They only had one dentist working and a lot of patients. He numb my mouth twice. I could still feel a lot of pressure so he numb me again told me to wait about 5 min left and he came back 15 min later. He tried to use a tool to loosen my teeth he never set up the lights or gave me glasses or even use the machine so I don’t choke on my spit or blood.The dentist kept skipping from patients, room to room. While he attempted to loosen my tooth it was to much pain for me to handle. The dentist tossed to tool he was using very aggressively and took his gloves off very aggressively and told me he won’t pull them. I repeatedly told him I have a low tolerance for pain and expected him to have a better attitude and be more comforting. He was not comforting at all, his attitude was very very uncomfortable. I was imn tears from pain and How long I was in pain. Now with a more loosened tooth in even more pain. I wouldn’t recommend going here at all!!!!
Riverside Dental are awesome I definitely would recommend them to a friend... 5 stars Thanks Cassie, Jack,Evelyn, An DR. Mannish..
Very friendly, caring staff, dentists are great at what they do. They make you feel very comfortable. Always have appointments quick, which is wonderful!
Hola Soy cliente de riverside dental en west spfld Siempre me atiende en frente una muchacha amable y cordial. De nombre Sandra . Y en general todos aqui son muy profesionales Grancias¡¡¡
I had a good experience here. The dentist was nice and gental. The staff was nice to me. I would recommend them to all my friends.
My experience here was amazing the front desk staff is amazing the lady's name was Cassie and she made my whole visit so pleasant and great
I decided to do my Invisalign treatment at Riverside dental and couldn't be happier with the results. All the staff is very friendly and Dr. Manish is highly skilled and efficient! It took me a while to find the right place to go and now I recommend this dental office to everybody I know!
Cassandra at the front desk is very efficient and knowledgeable. She answered all the questions and explained what was asked. very professional in all ways
They did great. Very nice and gentle. Me and my kids were sastisfied.
Open on Saturdays for what?? I call right when they open at 9am to have my son seen because he's complaining of a sensitive tooth and she tells me only procedures can be done on Saturdays I tell her OK I'll just walk in SINCE THEY TAKE WALK INS and she told me no I can't. We will be changing dentists!
Ladies at the front desk are super friendly, welcoming, and professional. All the staff are very welcoming, kind and professional. I'd recommend to anyone wanting a great dentist with an awesome atmosphere!
My experience at Riverside Dental has been nothing but Compassionate visits, The place is clean and in order. The Receptionists there are very Helpful, Professional and Discrete in Confidentiality when talking to me about billing, Follow up appointments, or Reminders.. being that the waiting area is open. Everyone is Respectful and Patient when giving any information about Procedures the young ladies in the back that assist the Dentist are very gentle in making you feel comfortable they are Wonderful, Humble young ladies, and the Dentist well they are Great! They give you back a Beautiful smile! Milagros,
Cassie was very professional scheduling my daughters first appointment!
Love riverside dental! Yas is my favorite receptionist, she’s so funny and kind and always makes my visits awesome. So glad I found such a nice quiet helpful place.
Wonderful, on time, friendly. Very at tentative, very calm just overall excellent
Thank you Riverside dental! And thank you front desk girls for being so nice and explain me step by step what I will get done today I'm very happy with you guys !
recommend 100 percent
The service was beyond great, everyone from the front to the chair was excellent... Would definitely recommend anyone I know I the area to go here... Kudo's
I absolutely love this dentist!!! Any time I have a problem with my tooth/teeth I always can come here and know it will be fixed! The secretary Cassandra is always so polite and welcomes me with smiles and reassurance that procedure will be okay. I have a huge fear of the dentist but I've been with Riverside for about a year and I've had many cavities due to lack of flossing. These guys are fantastic and ease my nerves every time I walk through the door. Cassandra is exceptional, always making sure my procedure went well on my way out and makes sure I set up appointments for follow ups and any procedures I have left to do. Great dentist, who I believe is also the owner, very gentle and kind. This is a place that cares about their patients! Thank you Cassandra and riverside dental!
Amazing staff...Solimar is so nice that make you feel like home..thak u guys
My first time there.The staff very pleasant and friendly. The cleaning was fast and painless.The exam was very thorough. I''m glad to have a dentist that is not far from my home. I will be glad to recommend him to my family and friends.
Riverside dental in west Springfield is an easy place to find. The staff are great and my assistant Evelyn was very friendly and caring. I normally don't do well in Dental offices because of my past experiences, but I'm definitely going to be staying here as they made me feel very welcome. I was referred by the front desk Sandra. I will be sending my family there I give this place a 10 stars. Thank you guys..
Sadara was very nice to my husband during his visit.
I had the pleasure of visiting Dr. Manish and the great staff of My Riverside Dental. They were a joy and Dr. Manish is very knowledgeable in his field. I recommend their services and procedures for anyone needing an implant or routine cleaning.
great
The girl in the front desk with the ponytail was amazing and very informative with the questions I asked her I believe her name was Yasmarie I came in with my mother for her appointment and she was very welcoming and always had a smile on her face! And while I waited for my mothers appointment to be over she talked to me and was very playful and sweet with my daughter ! Great employee
(Translated by Google) Excellent service (Original) Excelente servicio
Just wanna say I had a great experience at Riverside Dental in W. Springfield, Ma.. The staff was very friendly & helpful!! I will continue going here for any more dental work i need
Everyone was very pleasant, will see them ahain.
First time at Riverside Dental for a cleaning and to find out what was wrong with one of my tooth which was hurting me. Im very picky, observe everything and ask question because of bad experience in the past. I got to experience a very friendly staff and Dr. Manish was awesome. ..Thank You!
Great service went to get a cleaning and dentist was very gentle been a client for some time great team and dentist
Good service , nice work, and they treat you very nice and professional
Brought my son for a cleaning they found a few cavities went back the following day to fill them. They made his back teeth into 1 tooth with silver fillings. We came home he couldn't floss so we had to go back to fix it. 1 day later part of his filling fell out. Wouldn't use them again
Cassie at the front desk is always very pleasant and very helpful and the rest of the dental staff is excellent and makes you feel comfortable
Best dentist ever recommend it to anyone Cassandra at the front is awesome,Nadia the dental assistant the best,and Dr Patel is a great he's efficient,professional,and does great work I had mouth completely fixed in 3 weeks.i recommend it to anybody
After having years of dental work done and visiting several offices I really liked this one! Not only did they do a great job for my cleaning but also the receptionist, Yaz, is awesome! Very knowledgeable on insurance also. She is incredibly nice and I felt welcomed instantly when I walked through the door. I definitely recommend this dentist for any who are looking for an office that’s clean, welcoming and their work is great as well! Definitely will go back
Front desk was very polite , helpful in every way made me feel comfortable from the moment I entered. Office was clean everyone was nice, the dentist also explain their procedure before taking action. Great first visit
Overbooked on more than one occasion. Very inconsiderate to their paying customer’s time. Ridiculously overcharged for upgrading my child to a white filling.
This was my first visit at Rivterside Dental. I was very pleased with all the staff. Janice (Jan) the receptionist was very friendly and I am anticipating many more pleasant visits.
Sandra has always taken very good care of me and is very pleasent also enjoys her job always smileing!
The girl up front is always pleasant to deal with. And she is always friendly. And she always makes me feel better esp when she knows i hate going to the dentist. But everyone is all so pleasant all around
I had to go in for a broken tooth. The receptionist and all the stay made me feel so comfortable and at ease. It was a great visit. I would recommend them to everyone.
The reception girls are the best, warm welcome and very professionals
My experience there been great and staff and dentist as well amazing charming and quick visits and Janice has just the perfect grace to attend the people with her loving smile and attitude as well .
The receptionist was very pleasant and my experience overall was very nice
Sandra Nadia and Dr. Patel were great this morning thank you.... :)
Best dental place , Dr. Patel did a awsome Job , the girls in the front are friendly always helping
I highly recommend this office if you are looking for efficient and good work on your teeth. Dr. Patel did an excellent job with cleaning and fillings. He listens to your problems carefully and makes sure to explain the procedure he is going to perform on you! Extremely knowledgeable about his work. The office staff is very helpful and friendly and they make sure to place appointments according to your comfort. My assistant Inna was great and caring. Thank you Riverside for the wonderful service!!!
When I went to the dentist today the hygienist hannah gave me a great cleaning! Good job riverside dental
I received great service and Cassie, at the front desk was very attentive. It was my first time going there and it felt like I had been going my entire life. Dr. Manish, did an awesome job with my cleaning, it was quick and they made me feel comfortable the entire time.
Amazing customer service! Very patient with children, my 5year old asks to go back to the densit because she had such a great experience. The office is immaculately clean. No long waits you are in and out.
It was pleasant. Sandra was nice and very pretty
The Dentist here are very gentle. Yasminarie at the front desk is very pleasant and helpful.
The customer service is the best here when I come to this office they some how find a way to squeeze me in! By the way girls in the front are the best ! They have have great sense of humor and is always making others confident and comfortable. Thank you Dr Manish for your best options and recommendations for my teeth!
I'm really not a person to writes reviews, but in occasions where is worth my time, I sure will. Let me start off by saying that highly recommend this dental office. Front desk workers are very welcoming, specially "Yas". She has such a good personality and very professional. Furthermore, their dental surgeons are also amazing. I am NOT an easy patient to handle, as I suffer from anxiety, but I must say, they always work with me. They always make sure I feel comfortable. I literally stopped the dental surgeon about 5 times today to breath, so I can calm myself (I just don't like the dentist office in general). They are definitely very understanding towards me.
Best dentist I have when to nice people
THIS PLACE IS VERY FRIENDLY. I LOVE IT HERE.
Had my boyfriend call this dentist to see if theycould see him soon so he could get teeth pulled and ddentures, well he got an appointment the next day!! The office is clean and welcoming and the receptionist Sandra was very friendly. I highly recommend them so much so that I will going to have the same thing done very soon
Every time I go here I get treated with so much professionalism. I've had to bring my kids in with me and the staff is wonderful with them and they make sure we all ALWAYS have everything we need for our appointment. They are so accommodating, professional, respectful and considerate that I am actually a little disappointed that I have to go to a specialist for treatment of a broken tooth. Crazy, I know, but I really am. I absolutely ADORE this staff. I've had to call a few times for dental emergencies and they are always able to get me in that day and out of about 5 appointments I've had with them in the last year or so, they are always on time getting me in for my scheduled slot. Most of the time they're actually a little early. And with Cassie at the front desk it's amazing that I can even bring myself to leave when I'm done. LOVE HER. I can't recommend this place enough.
Riverside Dental is the place to be. The doctor and staff were very friendly and made me very comfortable. The receptionist Yasmarie was very nice, kind, and knowledge and helpful. She was able to help me choose the best option for my teeth as well as my pockets lol. I recommend anyone looking for a dentist office to choose Riverside Dental in West Springfield. Tell them I sent you
Excelente servicio y trato . Recomendado al 100.
I was referred to Riverside Dental in West Springfield Ma. by my primary dentist office for an extraction as the offiice had no surgeons on staff. Riverside was a provider for my insurance so I phoned them immediately as I am aware of the long wait times at my primary dental office has. Cassie answered the phone professionally and listened to me as I explained my dental problem. She informed me that she had an appointment the following day at 2:00pm. I was beyond thrilled and scheduled my appt. Cassie was then very thorough on what I would be required to bring to ensure a smooth transaction the following day. The next day arrived and as requested I entered the office at 1:45pm. Cassie and Angie greeted me with smiles on their faces and immediately made me feel comfortable. They gave me the paperwork I needed to complete as I was instructed the previous day. After I had completed the paperwork I waited to see Dr. Manish. Shortly there after I was called into the patient room by Solimar who was the dental assistant. Solimar was gracious and had such extreme compassion for me. She made me feel so at ease and was a tremendous help and made me feel so comfortable. After the Xrays were completed Dr.Manish informed me of my options and he also was very compassionate with a great bedside manor. I had decided to extract the tooth there. Once my decision was made I became very nervous when he was injecting the novicaine like shaking the chair uncontrollably. Dr. Manish explained that if it was too difficult for me he would refer me elsewhere to be asleep but explained to me that he was confydent he could do the procedure with ease and quickly. I opened my mouth and boom, he was done. I couldn't believe it. Solimar was smilling at me. She inform me of what I needed to do the following days after the extraction. She was knowledgable and informative. Cassie and Angie greeted me at checkout. I explained what I had gone through and my circumstances and they suggested Care Credit. She gave me the application and submitted it for me. I couldn't give a higher recommendation to any other facility I've ever been to. They are second to none. Thank you very much Dr Manish, Solimar. Cassie and Angie for all your help. I'll be seeing you again soon. :-)
Very good experience! Sandra is very nice and professional.. Made me feel good to be here and comfortable. Her smile brightens up this place !
Experience was great I had 3 teeth pulled yesterday and from everyone in there that works was really nice doctor was great I was quick didntbreally feel a thing this is now my perminit dentist!! Everyone was so nice and helped me out when I was worried about my teeth getting pulled definitely would recommend them to everyone I know
This is the best dental place ever to go to. They do a very good job and very nice desk top workers. Dr. Manish is very good in what he do.
Very unprofessional Dentist, he is very rude and the dental Assistants have inappropriate conversations on the job....
I would like to show my appreciations to all staff at Riverside Dental and Implant Center. They offer professional service and always strive to help and accommodate patients. Also Dr Patel is professional, honest and helpful. Thank you very much for your understanding treatment, help and advice. I would certainly recommend them.
Good Experience Loved the Staff Cassie And Sandra Very Friendly And Helpful! !
I love the girls in the front. They are very professional. The Russian ladies however where talking about me in Russian and laughing at me in another room witch I can hear them because i had anxiety and I was asking her if I was going to be okay. Every time she would talk to me it would be laughing like i wasn't nervous enough. Also if you're going to see a dentist there see Dr. Manish. Dr Patel kept giving me medications that brought up my blood pressure and when asked to change it he denied any service. Guess he got sick of me. He said i have anxiety in fact i have severe high blood pressure. After putting like 8 needles in my mouth he decided he wasn't going to pull my tooth. So disappointed with this dentist office
I had a great experience they treated me very nice and the girls in the front desk are very nice
My experience at Riverside Dental in W. Springfield, MA was the best I've ever had. Dr. Patel and Solimar were absolutely fantastic.
Best dentist ive been to! Great Service caring people.
Very good
I was always scared of the dentist. I had a very bad experience. But Riverside Dental is a really good place to go. Yea I was afraid but the staff is really good with the people and understand.
Very good service and a very kind staff everybody is happy to see you highly recommend that you check out this place before you go anywhere
Staff is very friendly, a great place to go if you are afraid of the Dentist. I would recommend them to anyone. The only reason it's not 5 starts is every once in a while you have to wait.
My mother and niece recently went to an appointment there. The service was great the wait was not long and the staff we're very professional. I was referred by Sandra, & I'd recommend this office to other friends and family members.
Definitely going back for sure!! Very friendly, and thanks to Cassie for helping me setup my appointments!! Honestly excited to go for my next appointment
Ive been here since 2014 i love this office still going sandra is the best
I am moving to the area and called to see if they accept my insurance. Cassandra was very pleasant to talk to and very helpful. Thanks!
Great staff and professionalism by the Dr.
La visita fue buena y sandra muy amable buen servicio
I have a Dental phobia. From the time I was 12 years old I remember crying the second I walked in the door. I would shake, get ice cold to the touch and, get clammy hands. Sometimes I would actually get lighted to the point of falling into things. As I became an adult, I ignored going to the dentist. I delayed it one too many years, and finally it was time. All I can say is, I am so very thankful I found this place. I put a request in for an appointment. Cassandra ( I think that's how you spell her name) called me 3 minutes after and got me an appointment for the next day. Ten minutes later she called back, and already verified mine, AND my brothers insurance and said we were covered for the next day. On the day of the visit my nerves were through the roof. However the girls chatted with you like old friends.Which helped me tremendously. Anything to get my mind off of What's to come. Dr. Patel came in both visits very quickly. Never making you wait. He's a Very relaxed man. Who checks on you, but does not try holding a 20 minute conversation with his hands in your mouth. he had me in and out in under an hour, and never made me feel bad or like he was judging me. just Constantly reassuring you saying "it's okay. It's good." The best part? I didn't feel a THING. He does everything in his power to make sure you're comfortable, and content. You all are truly amazing.
The reception staff were super friendly, thorough, and informative. My xrays and cleaning by the hygienist and doctor were efficient and took no time at all. Overall a very good experience and I would recommend this practice to anyone.
Janice was AMAZING and AWESOME. And the doctor and nurses were amazing as well
I alway hated going to a dentist but there so great to me make sure I'm ok best place to go .
The staff was very friendly, helpful and caring. Yas was very nice and helpful. Very comfortable setting. They are fair as well. I would recommend Riverside Dental.
Had a bad experience as a kid and always dreaded going to the dentist, but I switched to Riverside Dental and the staff was very understanding and made me feel at home.
What did I like about Riverside dental? Well first of all the secatary Sandra at the front desk was very courteous & friendly I did a walk in and she made me feel welcome not only that she got me into see the dentist in less than 15 min. The dentist and his assistant made me feel confident in there ability to treat me ,they answer all my questions and eased all my fears .I felt as though they really cared almost like family .I've never really liked going to the dentist but the staff at Riverside made it a pleasant experience. I will recommend Riverside dental to all my friends and family.
My daughter was very difficult with the dental assistants as well as the dentist and they were all able to remain professional and calm throughout the whole situation. I was impressed how they tried to do anything in their power to make sure they were able to get things done the best they could given the circumstances.
Riverside Dental gave me a better smile I had a problem with my top front teeth now I don't mind showing my teeth.
Yaz is the best..literally..I had to cancel and she rescheduled with ease and got me In The same day to get my work done. I highly recommend this dental office.