Reviews of Lux Dental Inc (Dentist)

Serena Geokan

Best dentists around. My family has been going here since 2011 and have been completely satisfied. Patient care is above and beyond.

PATRIZIA GOZZOLI

Doctor Abe is kind and explains scenarios in a very clear way. I will follow his advice.

Janet Gonzalez

DON’T DO THIS; DON’T LIE TO YOUR CLIENTS! Dear Head Dentist, I am so hurt that I don’t even know how to express to you my dissatisfaction with your office. Explain to the “señoritas” that answer your office phones and schedule appointments that this type of procedure is NON-ETHICAL. As a mother, I was desperate looking for an Endodontist for my daughter who was in extreme pain. My daughter’s dentist had referred her to the practice Endodontist at her usual Dental office, but the earliest appointment they could offer was July 9, 2015. Since she was under so much pain, and had been for several days, I, on June 19, 2015, called Lux Dental in Quincy to make an earlier appointment. Then I explained to the “señorita” that answered the phone my daughter’s situation. I told her that my daughter NEEDED an Endodontist for which she responded with the fact that “she had a slot open for June 20, 2015 at 3:00pm.”, so I quickly made the emergency appointment for my daughter to see their Endodontist at Lux Dental in Quincy. Then I continued to cancel our Endodontist appointment with our regular dental office for July 9, 2015 because I was promised to see one that Saturday…. When we got their the technician and dentist did a routine checkup, X-rays included. And guess what?! There was NO ENDODONTIC AVAILABLE IN QUINCY! The secretary then told me I would have to make an appointment all the way in CAMBRIDGE for JULY 11, 2015!!!! She then said “It’s not that long a ride.” THANK YOU SO MUCH FOR NOTHING!!!!!!!!!!!!!!!!!!!!

anil prasad

Went out of their way to ensure I could have an appointment, but unfortunately my car broke down 40 miles away thanks to damaged tire from town fare. Staff at lux was more than understanding and helped arrange another appointment at another site.

Debra Leahy

Lux Dental is Such a caring environment that there is no need to fear going to the dentist. Thanks Dr. Abe

April McHugh

I got a tooth pulled today. I have severe anxiety so walking through the door for the first time was hard. Aside from being terrified to get my tooth pulled I had a great experience, the dentist was kind and the dental assistant was awesome. She put on a tv show of my choice and made me feel comfortable.

Thanh Vo

All the staff at this dentist office is very kind and caring. From the front desk to the doctor and assistants. They were very accommodating and professional. First time patient, I came in with a severe toothache. Didn't wait long at all to be called in. After the X-rays, the doctor informed me of my options and recommend the proper route to fix the problem. Was not pressure to do something extra. I highly recommend to give this place a try for your dental work.

Wallace Toledo

Excellent.

Wyatt Tran

Courney is the best person you could ask for :)

eric whittaker

Nice Dentist

Judi Stanton

Judi Stanton, Quincy, Ma I arrived at 5:30 to be fitted for my partial that broke the Friday before. To my surprise, I was put with Dr. Abe, as my dentist was not working the Quincy location that day. I can’t express how happy I was. I met him 4 years ago under the same circumstance, another emergency that he took over. He spent so much time fitting my denture, making sure that I was comfortable with the fit, then going over his recommendations of what I should do. Kudos to Dr Abe for turning what could have been a stressful visit into a pleasant one. Lux Dental also employs the greatest staff, they are so accommodating and treat everyone like family. I would recommend Lux Dental to everyone.

Kate callahan

I had an emergency and they took me in right away for several hour procedure. The dentist was a lovely man who was both professional and pleasant. Would highly recommend this practice to anyone.

Kim Digravio

Patient at Lux I found them professional and tops on with unexpected issues that needed to be addressed and in a timely manner Kim DiGravio

Marcella Nakamura

Clean, professional, and extremely friendly staff. Deffinatly recommend

Victor Llacuna

Kind and professional. They are patient oriented. I have always been treated in a most friendly and respectful way. I have never been pressured to acquire services or products that I did not need. On the contrary, I have always been honestly advised about the best options. I can trust them, and this is fundamental for me.

David B

I have been going to Lux Dental for many years and Dr. Rooz has always done a great job with any of the procedures done. Sometimes he finds issues with the condition of my teeth and on most occasions he is able to do those fixes the same day which is very convenient. Loan and Francis from the reception desk are always courteous and make it a point to greet you as you come in.

Michelle McDonald

Save your time and sanity and stay away from this office! Literally the worst office you could go to. I've been with them for years and I'm fed up. They always have patients sitting in the waiting room for over an hour. They've canceled and moved appointments without notice. The last straw was my daughter waiting (still waiting)over a year to get braces. They keep telling me that everything is all set only to find out that insurance needs xrays and paperwork. Then the front end people tell you someone will call you back, and surprise surprise, NO ONE CALLS.

Vikas Mishra

My last appointment was on Nov, 18 at 12:00 PM, I reached there at 11:58 AM.Then I have to wait till 12:30 PM to remind them that I am HERE for my appointment at 12:00 PM.Then someone took me inside and did all preparation(like setting things) and told me that doctor will be in within 2 minutes, there I also I waited till 12:50 AND NOBODY came. that made really pissed...and I just got out from there and asked receptionist that what is the problem, she said I don't know why doctor didn't come, so this is the service I got ... NO CARE FOR OTHER'S TIME

Myracle Blueyes

I have been going to the Quincy office for a few years now and I love the greetings when you walk in. The dentists are patient and very kind. I have recommended Lux to a couple friends and they were very happy. Even tho I am not a new patient, I want an electric toothbrush Please.

Anne Marie Drysdale

The best dental office, bar none. Every one is happy, upbeat, comforting and professional. Open 7 days a week. Highly recommended!

Josh Pach

Wonderful office, quick attentive support a truly supportive staff. I love the people here. They treat you like family and take care of your dental needs. Highly recommended!

Jen Gee

Everyone is nice here, they made me feel comfortable. I would recommend it to anyone.

Valerie Suber

Awesome Wonderful dental my experience with the dental doctor dr shun

R P

Delighted to be a patient!! Best dentistry I have been to in over a decade. Highly recommended! Free electric tooth brushes to new patient.

Erica Visone

They have good service with doctor-to-patient care, but they are VERY hard to reach on the telephone, and do not have the knowledge or resources to answer your questions. Each time I call, I either do not get my phone call answered or get put on hold, and the call never gets picked up. It is very frustrating!!

Amanda Henkin

Have had a wonderful experience and very understanding, the staff is wonderful

Henry Y

Dr Abe was very professional. Very friendly, very helpful, very courteous staffs. The facility is clean and modern. They have the latest dental technology.

Bruno Vinicius

I like coming here. I started my treatment and I'm very happy with the results. The staff is pretty great.

Jo'Ann Newton

The Dentists are ok but the management left me waiting over 6 weeks and never submitted the authorization to my insurance company for a route canal. They kept scheduling new appointments for it & calling me to reschedule then cancelling me the night before the route canal again. I finally after 6 weeks put in a grievance against them and went to a new dentist.

Marisol Santiago

Very friendly and knowledgeable! The dentist was excellent in explaining each procedures he was doing.

Theresa Meehan

Excellent Dentistry! Availability is outstanding as well as the professionalism of the Dentristy team!!!

Hannah Watson

Very welcoming environment, everyone was so pleasant and made me want to come back! (And I usually hate the dentist!) Dr. Abe and the assistant made me feel comfortable, made me laugh and easy to conserve with! Overall it was a very pleasant expirience!!

David Boyd

Everyone here is extremely nice and helpful from the front desk to the hygienist to the dentists themselves. They take the time to explain everything to you and answer any questions. I’m very glad I found them and use them as my dentist.

Mark Nguyen

I enjoy having Dr. Shu every checkup and everyone is very friendly!

Andrea Sacco

Several years ago I had a dental emergency on a Sunday and I found Lux Dental (I have never heard of a dentist that worked on Sunday!) they were able to fit me in right away and I have been a patient ever since. I have had several fairly complex procedures at Lux and have had great results. Dr. Abe is wonderful! He is perfectionist with his work, passionate about his practice and makes an effort to make you feel comfortable (especially to those of us that are anxious patients!). I have been both the Quincy and Cambridge offices and I would recommend either office.

Feng Li ang

Dr Shu is an helpful，patient dentist. He gives me many useful tips for me to releases my tooth pain symptom. The waiting period is very short. the receptionist and assistants are very friendly. highly recommend.

Casey Richard

Always a wonderful experience at Lux Dental and Dr. Abe makes you feel as if you’re his only patient...quite special!

Michael Burke

very friendly,great doctors

Lihua Huang

Today, I had my first appointment with Dr. Cameron Schoettler. He was very nice, patient, knowledgeable and professional. A dental visit can be a scary experience but not with Dr. Schoettler. His smile and gentle manner put me at ease and I experienced no pain or discomfort. I highly recommend him.

Pat K

I have been a patent of the Quincy office since it opened and always had a good experience untill today. I Was in this afternoon to have a crown cemented back on after it came loose. I had the same problem a couple years ago with the same crown and it was cemented back in place no problem for a fee of $115. I felt this was a bit high then since they did the work in the first place and should have some kind of warranty but fair enough as I was taking up some time. So today after the dentist looked at the crown and the tooth and said it was fine and just need a quick re cementing I was told it would be $300 !! After explaining why I felt that's a bit much for something that takes 10 minutes they agreed to take $30 off. I didn't have alot of options so I paid it and 10 minutes later tooth was fixed. I understand prices go up but that ridiculous . I feel they were taking advantage of my situation and I won't be returning.

Christine Percy

The receptionist was rude.

Darlene Pieh

Very welcoming, made you feel right at home . The staff was friendly and the dentist was pleasant and took time to explain I'm glad I went there found a great place.

Kristina Kaiser

I had 3 of my children going here. The dentists change all the time. They lose the appointments that they make me schedule 6 months in advance. They run late. They've been rude when I've explained that they will want to keep me in the room if they want to get an X-ray. While there have been some great technicians and dentists, the overall experience is sketchy and unorganized. I don't recommend this place even a little bit.

thao nguyen

The guy fixed my teeth smell terrible with cigarret. He did the filling wrong so everytime I drink, it feels a sharp pain. My brother in law is dendist in different state, and he said the guy did it wrong. I came back to the place and tell them all that. The guy took everything back out and did the felling the way is supposed to be. Liars anf not a safe place for my teeth. Do not go here

Tina McGrath

Lux Dental Inc, has an exceptional staff. Will go back and also refer family and friends.

Alexsandro DaSilva

LUX DENTAL QUINCY I’ve been patient of Lux for few years. My experience with them is the best. But I’d like to thank Dr. Chu and Cate for the effort they put on working on my teeth, the time spent was worth because you guys were working for my well been and it is the best! Thanks Alex Da Silva

Jamica Love

Dr. Abe is the best. I wanted my teeth whitened and wasn't sure where to go. When I asked a friend about her pearly whites she said go to Dr. Abe! I wanted my teeth to look like those Hollywood starts you see on t.v. who have perfectly white teeth. Well now my teeth are Hollywood White! Dr. Abe also suggested I get a mouth guard because I was grinding my teeth when I slept. Now my teeth are not only white, but they are healthier now that I have my mouth guard.

Julia Tripp

I have been coming to this practice for a couple of years. I also read most of the reviews, good and not so good. Ordinarily, I don't know what to believe when I read reviews, especially for a doctor or dentist, though perhaps I should! However, I can honestly say, I love going to this dental practice. Everyone is friendly and professional and Im excited that I will be moving into a new apartment, less than 5 minutes away!

Daniel Ma55

Doctor Abe is the best... Highly recommend it.

Kai Correia

Very professional and down to the point

Cherry Catalyst

I felt very welcomed when I arrived and the customer service was perfect. The cleanliness was well maintained and the the service was quick and easy.

Mez Polad

I have (unfortunately) required a great deal of dental work during the past two years. Dr Abe and his team have taken good care of me, including several specialist treatments,. They explain the reasoning behind their recommendations well as well as the costs involved. I do wish that the TV in the Quincy waiting room was on silent however.

Jim Travers

From the receptionist to Dr. Shu, they were truly as professional as I ever experienced.

thanh chau

Brought my 4 and 6 year old here for the first time. The staff and dentist was awesome. They know how to deal with kids, making them feel at ease. They have Tv's and Netflix in front of all their dental chairs so the kids can watch and get distracted. Very nice, I do recommend!

Doreen Bingham

My experience was great, the attendant was prompt, on time introduce himself, nice smile, the dentist was on time, I was in and out in no time.

The Savagesqaud

They have you sign in and take a seat, but then after waiting 30 mins I asked the receptionist (co-manager) how much longer. She started did you sign in. Are you kidding me she didn’t even sign me in. This place is a joke they can’t even keep good help every time I come there’s new faces. I will be looking for another dentist. This happens way to much or waiting to be seen is hour or more after you appointment time... don’t recommend coming here

Jeannine Galloway

My mother paid $150.00 for an exam. She received an xray. She desprately wanted a cleaning. He told her NO! She knows of her dental issues, but how dare he refuse to clean her teeth! She needs additional work done, he said nope.."its like putting a bandaid on deeper issue." A senior citizen on a fixed income was told no..so she went all the way to Southie to Dr. Liu who was more than kind. He was less expensive and cleanned her teeth. She will go back and be treated with dignity and respect. Shame on DR. WINGER..Lux in Quincy..ALL SET!

Edward Malloy

My experience was very satisfying, everything was explained to me thoroughly, staff were very professional, I will keep my appointments with Lux Dental..

Varun Biswas

They're just great people.

Keryn Shionis

Everyone is SO kind and extremely helpful. Thy took such good care of me and I would go as far as possible to get to them. They are all wonderful!

karim laaroussi

I have been coming to Lux's Quincy office since 2010, where I have been under the care of tremendous, friendly, and passionate personnel from office staff , general dentists, to specialists. They are truly patient- centric, where your dental needs are not only met but also exceeded. This " putting the patient first" attitude is reflected in their treatment plans, where the best and the most optimal solutions and approaches are customized according to the patient's dental needs and finances. I would recommend everyone to go to their offices and be under their care.

Ben Zack

Lux dental is fantastic. The facilities are clean, the staff are kind and helpful, but Dr. Abe is the best. I have been a loyal patient for over 10 years and followed Dr. Abe across 3 practices. I first met him when I went to have my teeth whitened. After reading the disclaimer I was concerned. However, Dr. Abe was very patient, didn’t pressure me and helped me research the risks online. I decided to have the procedure and everything went fine. However, I can’t imagine any other healthcare professional providing that level of care or treatment and that visit won my loyalty. Not only are Dr. Abe’s bedside manner and medical judgment excellent, but his dental work is fantastic. Dr. Abe is a perfectionist and it shows in the quality of his work. I have had several fillings and even a partial crown. All the procedures went smoothly and all the work has held up well over the years. The whole Lux Dental practice really gets customer service right. They offer patient visits outside the normal 9-5 hours and on weekends making it easy to schedule an appointment. They also go over the billing before you have any procedures so you know what the insurance company will or won’t pay for. I recommend Dr. Abe and Lux Dental to all my friends and will continue to be a loyal patient.

Shawn Mcconville

The dentist and dental care are very good, but the front desk staff are extremely unorganized, unprofessional, and never answer your questions or phone calls. Very poorly run admin area

Stanley Ngo

Dr.Abdul does a great job every time I'm there. The reception is always nice and pleasant.

Anthony caputo

They were sincerely helpful and knowledgeable about dentistry. The receptionist was warm, kind, and welcoming. The dental assistant made me comfortable while she was taking x-rays. She did not rush me and was also compassionate and considerate. I believe her name was Lee. She is amazing! The dentist was also very knowledgeable and listened to what my thoughts and decisions were. He complied and did not force any extra work done urgently to be able to bill my insurance company more money as other dentist offices do. I highly recommended this place for any and all types of dental work!!! This team is amazing and when Lee finishes school to become a dentist she is going to be an amazing dentist! Thank you and I’ll see you guys later today!

Nancy McNulty

Amazing experience! Dr Abe took such good care of me. I was anxious and he totally calmed me.

Ipsita Dey

They have great Everything!!

Miguel Valencia

Dentist was nice and seemed like he would have been great to work with. Unfortunately the incompetent admin staff screwed up the insurances. I would have liked to continue as a patient there at the Quincy office, but the front office ruined my experience. I would not recommend going here.

Harish Balaskandan

Very friendly doctors and staff! The doctor explained everything clearly and I was confident that I made the right choice!

Courtney Mahoney

Dr.Patel is one of a kind ....I hate going to the dentist but she is very good at making me feel comfortable. The office ladies and dental assistants are the best

Meave And bob

Just called to have my son seen for braces that broke today ! Was told it would be two weeks before they can see him!

LINDA MILLER

Excellent Customer Service and Dr Shu is the best! Very comfortable while work being done, educated about the process and quality dentistry that is affordable!! Thank you!

Key Patterson

My son had a 12pm appointment we got there at 11:50am were not called back until 12:30 then spent awhile with them trying to fit the adult x-ray machine in a 5 year olds mouth before the dentist stepped in and said use the full head machine that's much easier to adjust. We spent another 30 min waiting for the dentist to look at the x-rays before the hygienist finally cleaned his teeth almost 2hrs that. NEVER AGAIN. Besides the sketchy vibe from the location go to one of the other lux locations this one is horrible

Shai Y

Great experience!! Professional and prompt. Love the weekend hours!

Mike Kaz

They have been seeing my daughter for 4 years twice a year and they didn't notice she had a serious defect with a baby tooth having a root even though they made every time an X-ray (to charge more the insurance company I guess). Visits were quick (and useless) with a doctor jumping between patients like on an assembly line. Overall they DID NOT see something OBVIOUS they should have seen a long time ago and because of that my daughter is now with braces that would resolve ONLY partially her problems! I spoke with a girl at the reception she said someone would call me to investigate the issue but that guy is probably busy with something more important for him than the health of my daughter. Plenty of marketing but nothing more, a cheap and very low quality practice. If you want to keep your kids healthy that's definitely not the place to go!

Stephanie Glennon

Such a great, friendly, professional place.Dr. Shu is so thorough, informative, kind, and attentive to detail. I get great care there!

Diane Berardi

After many appointments and many failed attempts at fixing my teeth I showed up today for a 10 am appointment only to find out my appointment had been moved and I had not been informed. The front desk woman was very kind it trying to work with me but after 3 months of issues with appointments, multiple dentists not communicating and just waiting my insurance money I will be finding a new dentist

Gena O'Riordan Paretchan

I have been going to Lux Dental for 10 years. Love the staff and availability of appointments. Easy location too..

Stephenson King

For the first time as a patient the staff treatment was a great experience. Today I visited and again it was great.

amani miller

Best dentist by far! They stayed with me until 10 at night just to get my root canal finished and make sure I leave comfortably. Thanks Dr. Abe, Loan, and Vlad!

Kelly McNally

It’s always a pleasure being there. Everyone is nice and attentive.

james fitzgerald

They were able to fit me in there schedule without an appointment for an emergency visit. Girls working front desk very accommodating and nice. As were the nurse and dentist! Would recommend this place to anybody.

Latoya Richardson

I love this dentis, the doctors are very helpful and understanding and appreciative to the patents and they make me laugh. This is the best caring dentis I've been to. I wouldn't mind inviting my friends to this dentis.

people r awesome

Best

Caitlin Powers

I brought my son here for an emergency visit. I told them on the phone that his crown fell off and needed to be recemented. I drove 45 mins to get to the appointment only to be told I have to come on a different day. Very bad service, I work at a dental office and used to refer all my pediatric patients to them but they have lost my business and referrals

Martha Gobie

Dr. Shu is the best. I never liked the dentist like I like him. He's knowledgeable kind and skilled. He is the best bedside manner I can't say enough about him. I wouldn't go to anyone else the doctor shu at Lux Dental in Quincy. I give it a 10 out of it 10.

Notsurewhathappened Inc

Lux Dental is these best Dentist you will ever goto! I have received such great treatment in here I look forward to coming back to all of my appointments. The service desk is filled with nothing but super friendly professionals and the doctors I've dealt with are very informative and upfront. Unfortunately I'm bad with names and I only got one name; Brendalis but I can assure you that they're are a lot of hardworking people in there that care !

Muhamed Elenanzih

Thank you for excellent work

Yvonne Cordero

The staff is very friendly and welcoming. They make you feel comfortable and handle your dental situation with privacy and comfort. However the chairs in the waiting room are long overdue from being retired.

Lauren Hatfield

Very friendly people easy to work with.