You have all the opinions of people like you who consume the products and services of Lincoln dental (Dentist) around Massachusetts area.
Now the firm receives a rating of 4.4 stars over 5 and that rating has been calculated on 186 reviews.
As you can see it has an average rating is very positive, and it is based on a very large number of opinions, so we may be quite sure that the assessment is quite reliable. If there are many people who bothered to value when they've done well with the service, is that it works.
You know that we do not usually bother to place feddbacks when they are positive and we usually do it only if we have had a problem or incidence...
This Dentist corresponds to the category of Dentist.
The treatment was good. I got there before my appointment and I was still accommodated
Over charged me for several procedures, charged 100 bucks for a 30 dollar tube of whitening, shoddy work. Put a filling over a tooth with decay. I went to a new dentist for rework. Used permanent adhesive on a temporary crown! Wouldn't release X-rays. Tried to make me pay for something that belongs to me.
Awful front desk service. Switching to a different office and going to cancel my appointment with them that I made for Feb.
Beth was great. I loved the water cleaning
Been there 13 years and treated poorly by front end staff. Leaving.
My experience was wonderful. I really liked the new dentist that attended me. Answered all questions that I asked and was very helpful. My experience was great from receptionist to doctor. Would recommend this place to all my family and friends.
Don’t waste your time Customer service sucks and the dentist don’t care I use love going there when my old dentist was there now I hate it looking for a new place
DR.Shah is absolutely amazing! As pain free as you could expect and compassionate care. A++ Thank you so much for everything!!
It was very nice and the people I saw cared for me very well.
Horrible. I went here a while ago for a root canal. Worse pain ever and worse experience ever. Then my dumb ass allowed him to do the crown which wasn't even close to the color of my tooth and wasn't fitted right for my tooth. Now a few years and 2500 dollar later my crown and the tooth underneath has shattered. So disappointed
I absolutely love Lincoln Dental! All staff are very pleasant, professional, and accommodating.
It was a bumpy and turbulent process dealing with scheduling and front desk answering staff . If you want bar room brawl, this place will make you feel right at home . With the lack of sensitivity training of their non- clinical personnel, I chose to cancel my appointment and take my business elsewhere . ( I’m afraid to learn what’s behind closed doors after a battle with the frontline .
Great staff, got me in right away. Answered any and all questions I had!
My visit was great. We figured out that I need relining. Everyone is friendly and nice! The technician was very helpful. Thank you to Lincoln Dental!
I am writing this on behalf of my daughter Chlairisse. She visited your office on April 3, 2019. You were wonderful. The hygienist was so kind and gentle. She was very attuned to the fact that I was in pain and handled everything very well. Thank you. I will highly recommend you.
I went in today for the first time, and I was surprised at how thorough the dental hygienist was with the cleaning. I was even able to come back a few hours later for a filling. Dr. Shaw was great as well as the entire staff including the receptionist, he got me appointments that work well with my work schedule..This was by far the best dental experience I've ever had..☆☆☆☆☆.
Always a good job. In and out quick.
Dont like them at all. Went for an appointment and my dentist and her assistant complained the whole time about how they wanted to go home
Staff is always friendly, courteous and Professional. They stand by their work as it gives them well deserved pride. Flexible hours and office will contact you by phone or text to remind you of an upcoming appointment, and also let’s you know if the office is closed due to inclement weather.
After so many years of not going to the dentist. My experience was great! Thank you
The team at Lincoln Dental are caring and professional.
I just moved here from out of state, my crown (done by different dentist) fell out. The staff was able to assist me right away. Even with out insurance. The staff was friendly and kind and the place was very clean. Will use them once my insurance kicks in. Thank you for serving and treating .
A very kind staff and very professional. I had x rays and a cleaning and was completely satisfied.
Great experience, they got me right in and we are starting the healing solution, thank you!
Just like the others i am also not a fan of the dentist and hadn't gone for 3 years prior. Considering the amount of work that needed to be done in such a short amount of time i'd have to say this is probably my best experience with a dental office. The staff is very polite, not to mention accommodating to YOUR schedule. Overall one of the best dentist around!
When i was looking for a Dentist in Worcester,Ma i found Lincoln Dental and read everything on there web. page EXCEPT the reviews i missed that part now i am going back and forth with the management Paula . I originally went there for a new upper denture plate and a partial for the bottom ,they tried to talk me into removing 7 of my bottom front also but i insisted that wasn't going to happen so from there they took my impressions and when they came back i looked in the mirror they handed me and said it doesn't look like i have any upper teeth in they were so tiny like there was no Gum line i said to the dentist this isn't what they are supposed to look like .I chose Lincoln dental because of the things they wrote on how they will give you a beautiful natural smile and that's not what they did the dentures were so paper thin that you could actually see right thew them . I asked what are these temporary the upper plate? they said no these are permanent by that time the assistant was in the little room that they do the dental work in and then the manager Paula came in also and all 3 of them with the Dentist were telling me they look great ,yes they look very good on you ,i am 53 years young and i have had dentures for many years now and i told them look at my original denture plate and the Gum line there was a huge difference ,i felt like i was cornered with them saying over and over they looked fine then Paula said you cant see some peoples teeth when they smile and again i looked and talked like i had no teeth in so i hurried and took them out and took my own upper plate and started crying and left crying . I wanted a new upper plate and a new bottom partal made at the same time so they matched up and so the bite would match up to be able to chew food properly . later a few days i called and asked Paula if they were going to fix this and she said if i would give them the chance they would fix them so i went back talked to the dentist again telling her what i wanted fixed about them that they needed to add a lot more Gum line to bring the teeth down so when i would smile you could see that i have teeth in my mouth OK so again she took another impression and at this point the dentist was very annoyed at me she said and showed me the paper that she wrote the instructions on that was sent to the place that make the dentures ,it was like she showed them to me as if she was saying it wasn't her fault that they were not made right it was the place that makes them that didn't follow her instructions and again they came back and it looked like they may have put a very very thin layer on top ,the dentist at this point when they came in i sat in the chair she came in and took the dentures out of a plastic bag ran them under a little water then put them in my mouth no cleaning them from were ever and who ever had there hands all over them and as she put them in my mouth she handed me a mirror and was gabbing with her assistant about a dress that one of them had ordered for a wedding and the dentist handed me the paper work and said bring it up to the desk . I have given enough chances to say the least and this is not even all that happened there my daughter also went to have all her upper teeth out and wanted a full upper plate and a partial plate and she is only 28 they made hers and when she came out she looked like she had really bad bucked teeth a bad over bite and i tried to show the same dentist that i had a picture of her when she had beautiful straight teeth and the dentist didn't want to even turn her head to look so they attempted to fix hers also and here we both are trying to get Paula to release the money back to our insurance because of shoddy work from either the dentist or were they send it ,one or the other . but with talking to Paula she said to give them another chance to make it right and it didn't happen to me or my daughter Amanda . I will write again to say if Paula the manager of Lincoln Dental if she releases my and my daughters money back to our insurance co. in FULL or not .
very helpful
My review is for the professional who pulled my teeth, two upper wisdom. I don’t remember his name, neither had a single conversation about after service care. He handed me a sheet with some instructions. I hate pains and was prepared for it. Amazing! no pain, just a bit of pressure, very tolerable. I wish this professional a great career success through a painless service.
They always do such a great cleaning!
Was seen right away and staff was kind and the appointment was painless:)
Amazing another office messed up my teeth. Lincon dental got me in right awhay(same day as I called) and immediately began fixing the problem.
Amazing experience for myself an the kids loved the hygienist Stephanie and Keith they were awesome.... Thanks Lincoln Dental.
Very nice people, seems like they really care. They helped me out of a jam with my teeth and now I will be going back for my regular dental care. Great people
Very satisfied. My daughter had sealants done. The dentist did a great job was very patient with my daughter it was her first time having any dental work done other than cleanings. Then for myself they were very efficient with the work being done for a crown.
Been going here for a while and they are so friendly and professional. Wouldn’t want to go anywhere else.
They're very quick to get you seen and they really make you feel like part of the family! Frank is sometimes a grump, but is normally a really funny guy!
Everyone was very nice to me. Im glad i choose Lincoln Dental
While you will receive flexible hours and fast service here, it's not worth it. They arbitrarily charge you for dental work and hope you don't catch it. I would stay far away from them if you need anything but a cleaning.
I have always had a fear of Dentists, this office has been awesome, making me relaxed and comfortable to continue normal maintenance on my teeth. Paula my hygentist is the best and makes me want to come and helps me keep my out of the high maintenance dentist chair. They work honestly with me and my insurance when necessary, making recommendations that work for my budget as well. Would recommend them for anyone.
I recommend this place
The staff are very friendly and helpful. Always on time and the establishment is clean. Staff always greets and knows who you are. Always tell you what your cobpay will be. No surprises.
I dont recommend anyone to go there. Thier coustmer service is horrible. The doctors walk in to the room without even saying Hi, its like walking into a zoo. The equipments are very old, thier like from WW1. To get an X-ray of your teeth, they go to a diffrent room to click the button.
The dentist and their new assistant were great!! They were attentive to my needs.
Give them a chance and respect your appointment, and you will have a pain free great experience Dr. Shoh, Evangeline, Frank, Beth ,and Paula, are my last encounter. .. very professional, caring, understanding, but the whole staff gets A A+.....
I went for my first treatment at Lincoln Dental. My dentist is Dr. Ennis. I have had nightmare after nightmare with previous dental care that i mentioned to the dentist. I told her my fears and my sensitivity to pain. She was extremeley gentle. I barely felt the novicaine needle which I always dread. She explained each step she took and let me have many breaks to swallow and regroup. I highly recommend this place for your dental care. If you have had bad experiences in the past it will stop when you come here. Thank you Dr. Ennis for your kindness and gentleness.
Stephanie, the dental hygienist is excellant with younger children....
Best place ever. My kiddo and I both go here and they are, hands down, the most personable people and help ease the fear and make what is usually a stressful time more tolerable. I cannot stress how awesome they are.
Great visit, great folks!
I am so happy with Lincoln dental. The staff goes out of there way to make sure you feel welcomed and appreciated. In addition the dentists are painless and work with you to make sure your satisfied with there work. I have gotten many compliments about my smile from my friends and co workers. I would have no hesitation recommending Lincoln dental to anyone !
R. Hawes, I can feel your pain every time I went to Lincoln Dental I had a different dentist. I feel Frank at the front desk is unprofessional and useless as well as Paula. I stopped going there because of them. I had been seeing Dr. Voci since he started practicing. It is to bad that two people can make your life so miserable that you don't go back. I wouldn't recommend Lincoln Dental to anyone.
Staff is very nice and the place is clean.
I have had extensive work done on my teeth. Every visit was a positive experience at Lincoln Dental. The staff continues to be helpful and accommodating and I am glad both my daughter and I have chosen Lincoln Dental
Pleasant as always
Always friendly, and always very short wait times. They are quick, gentle, and very knowledgeable. Every part of the experience is excellent!
regular cleaning no fillings so all is good
They are very friendly. Everyone knows my name and I feel welcomed when come in. The people that work here act and work like a family and that reflects the great work that they do.
I came in on a Saturday morning with a tooth ache and loose teeth. I was told that they don't pull teeth on the weekends but was very happy that the staff there felt my pain and withdrew to teeth and set me up so I could come back to do whatever is needed to help me smile again. thanks to all the great staff
I found Lincoln Dental to be very professional, upfront I was explained the cost of the procedures accurately. The staff was courteous and friendly. The doctor was fantastic, the procedures were painless. I had a crown done it looks beautiful. I would recommend Lincoln Dental to anybody that wants top notch cosmetic procedures. I am so happy that I have a beautiful smile again.
My dental hygentis Beth gave me a very thorough, gentle cleaning. She made me feel as comfortable as possible taking x-rays. Great job. See u in 6 mths!
The dentist and nurse were quick and painless she did two fillings and I was not bothered by service I will return for more work!
Although the staff is nice, they aren't the greatest choice for a dentist. When i went to the orthodontist they found out that one of my molars is going to fall out and grow really bad. They found this out through a dental X ray. Lincoln Dental could of found this out. This is not the best place to go to a dentist.
Let me explain well explained.I go to this place for a single reason, the best professional in tooth cleaning, dental hygiene is Anila. If one day you need one, call this place and be clear that you want this person to attend you on the day of your appoiment. She is the best!!!!!!!!!
They help me ,when I need it the most,and they are very professional and responsible.
Very good,very professional
Untrustworthy. They do not disclose procedure and billing information. They will perform highest billable service without consulting you or allowing time for insurance approval. And they will xray you every time you walk in the door so they can bill your insurance. Also, in general, they have poor service. Low level teeth cleaning.
They were fast and very nice.. I refer people here all the time.
I had what I thought was a simple filling done and my insurance company said nothing was covered because of some previous work done on that very tooth and they also mentioned that if I had waited just a couple of months more it would have been covered. Lincoln said the default "We are not responsible for what your insurance does not cover" line. So 300+ out of pocket for filling work! Since Lincoln chooses to accepts my insurance they are certainly aware of what is covered and what is not and giving me a heads up would have been nice.
Friendly staff
I was very impressed with LINCOLN Dental. The people were very friendly and professional. The office was run smoothly. I’m happy I found them and look forward to a long relationship.
Everyone in the office is so friendly . Front end is accommodating. Dr Ennis is amazing . She makes a trip to the dentist which can be so nerve wrecking, so comfortable!
My last experience was a good one, They actually told me I had a credit on my account, and the cost of my procedure was going to be deducted from that amount.... Very pleased
Great.
The staff here is great and help me out when ever needed.
It was the first time in at least 30 yrs since I have been to a dentist & you guys made the experience alot easier to get everything done I had what I thought to be alot of work to be done. Got it all done with no problems THANK YOU very much LINCOLN DENTAL
Excellent staff and great service
I had a pleasant visit. Fast but Efficient. Always friendly! Comfortable atmosphere and my granddaughters are very relaxed and trust their dentist. That is a PLUS!! UPDATE Months later.. EVEN THOUGH they usually do a great job, I am not happy with my upper dentures. The gums are too big and does not feel right. When They had me try on the wax copies they said the gums would not be this big but they did not change them. I have a small mouth with small teeth and have NEVER shown my gums when I smile...ever! I hope when I go back on Monday they will be able to fix this. I gave them a set of partials as a model to use. The partials were only missing my "fangs" so it was practically like a complete denture. The gums could go slightly bigger than the partials but NOT this big. I have seen many other people with their dentures and I worked with the elderly so I know what dentures should look like. I hope Monday's appointment fixes this problem. I have faith in you guys.... If not..well.. NOVEMBER UPDATE: I went back to see if they could do something about the dentures. I talked with the Lab Tech who does the actual work and he seemed to understand what I was trying to explain more than the dentist did. Four days later I got my new dentures and they are VERY close to what my real teeth were like as well as the partials I had previously. He did a FANTABULOUS job!!! Paula, the Dentist and her assistant were all awesome thru the entire situation. I don't know why the person above said Paula was unprofessional because they are so wrong! She was very pleasant, never nasty and never rude to me at all. Thank you everyone at Lincoln Dental! Now I can go to my Reunion with a confident smile!!
Dr Ennis is by far the best dentist I’ve ever seen. She is accommodating , understanding and makes you feel completely comfortable at a time that for most , is overwhelming. The staff is great not just with me but with my young children .
Professional, polite, shows caring and understand of patients needs.
Nice and Neat environment Everyone there is awesome...I highly recommend Lincoln dental to everyone
They always see my right away, even when I get there early, never have to wait in the waiting room. Staff is friendly and always provide good service.
Excellent work and was seen quickly! Thanks
Absolutely the best dentist I have ever been too!!
Wait was way too long ended up leaving
been a patient there for years...excellent work for a reasonable price...these are caring and gentle people
After making arrangements for childcare on a Saturday morning. I showed up for my appointment and was told that a voicemail was left to cancel my appointment. I never received a voice mail. Fast forward to the following week. Again, after arranging for child care. I get to my appointment and told only half the dental work can be done and the other half would require another appointment. I asked the hygienist to speak with dentist about concerns. She refused to let the dentist know my request. Left without seeing the dentist about my concerns. I don’t recommend this place. Very unorganized and not very customer service friendly.
Dr. D and the Astronaut are superb! Kind and patient professionals. Make sure you ask Frank for a coupon for a free implant.
The main off was very supportive and patient with us. They took us right at our appointment time which was an emergency appointment. Sadly DH tooth was infected so they couldn't do much even tho he was in extreme pain. I wish they would have been more sympathetic about the pain and gave him something to help until the swelling went down. Other than that great visit.
Very professional, courteous and respectful made my visit easy they explained to me the processes and everything they were doing to my teeth. So glad I found y'all.
I called in the morning to reschedule my kids cleaning appointment that day because we had an emergency and I was told that I had to call 24 hours prior for cancelation, so what they could do for me was I would have to go another day and have a sit in the waiting room and wait to see if they would have a no show or cancelation, resuming, I would have to wait with the chances of not being seing... Very agraveting, many unplanned things happen in life specially when you have kids, not counting that we have been going there for years and also having to wait when they are running late, so with that said I’m going to try and find another place
Not a bad issue here
The staff is very knowledgeable and friendly. The office manager worked on my case to my satisfaction and is an asset to the office! Frank always created me with a smile and maybe a song. The whole office made you feel at ease no matter how much work I needed done. Great place!
I didn't have much of a problem with the decor, cleanliness or location. It was the crass, racist jokes that the doctor made while I was in the waiting room, regarding a female Asian patient that had come and left. I'm not sure if he thought he was alone with his staff but no one seemed to think he was funny
Friendly professional and helpful staff.Explained everything . Facility a little outdated but the service is Amazing
Only care about money. Just moved to Worcester so had to get a new dentist. Claimed I had 8 cavities when I've never had tooth pain and said they needed to redo a cap which had nothing wrong with it. I asked for the teeth numbers to get checked out by someone else and refused to tell me. Went to another dentist because I always take care of my teeth and was just seen at another 6 months prior who said I had nothing. The new dentist said no cavities, just minor decay in a FEW spots to be monitored.
5 STAR RESULTS
Stephanie rocks. I left knowing my teeth were cleaned. I had great customer service and they took the time to make me know that I was important. Thank you
Very unprofessional front desk services. .ridiculous!Made 2 appointments months in advance both times they had no one to do the work and no excuse ..Even the answering service is poor and unprofessional! Also twice told me that I needed crowns and wound up being BS! The guy behind the desk and friendly smile is fulla gagats!