The first time I went to Dr. Tekle's office I had a decent experience, so I scheduled a second appointment a few weeks later to have an old filling redone. I asked Dr. Tekle how long she thought the second appointment would take, so I could schedule it at an appropriate time
When I arrived for my second appointment, the receptionist told me to have a seat, and that someone would be with me shortly. After waiting for 45 minutes, I told the receptionist that I needed to reschedule. Dr. Tekle immediately came out, and tried to convince me to stay. When I told her that I no longer had enough time, she said she could do the procedure in less than half of her originally quoted time. I said the thought of her rushing the procedure made me uncomfortable, but she wouldn't relent. It took 10 minutes of this back and forth before I was finally allowed to reschedule.
Two days before my rescheduled appointment, I received a text confirming the time of the appointment. Sometime in between this text and when I arrived for my appointment, her office changed my appointment time without telling me. When I showed up 10 minutes early, I was chastised for being half an hour late. Even after I showed the receptionist my confirmation text, she still insisted that I was wrong and that I was late.
Against my better judgement, I went ahead and went back for the appointment. After I was in the chair, I was told that before Dr. Tekle would work on my filling, one of her assistants was going to give me a brushing demonstration. A woman came in, began berating me for not brushing "properly," and began brushing, not my teeth, but my gums. She brushed them so hard that they bled, and I was left with visible cuts on my gums that lasted for over a week. For the next week, I couldn't brush my teeth (even incredibly gently), without reopening the cuts, bleeding, and crying.
Needless to say, I didn't stick around after this to let Dr. Tekle work on my filling. I simply paid what I owed and left.
Now her office continues to harrass me about making another appointment, even though I've asked countless times to be removed from their list. I've explained that I have a different dentist now, and won't be coming back, but they won't stop calling and emailing me.