Reviews of PCHC - Dental Center (Dentist)

Jessica Lindly

Stephanie in the dental records department is beyond nice and helpful. She is what customer service is supposed to look like.

JC Media

Dr. Ford is great. Always makes sure I'm comfortable and accommodate. Other staff isn't as nice but they aren't terrible. They book out sometimes 2 or 3 months unless it's an emergency/painful. You can walk in for emergency appointments.

Here's Johnny

I had a filling fall out and broken tooth, I went in and the Dentist crammed some temp filling on it and called it good never tried to grind down the razor sharp piece that was cutting me and the filling fell by the time I got home, I had to go back the next day and beg someone to fix the sharp edge,That cost me 180 bucks,Then after that , They forced me to get an expensive workup and dental plan and x rays I was told I needed a root canal ,Crown build up,and a crown for around 3500 bucks. I felt like there personal atm Machine..I realized I was getting ripped off and cancelled all my appointments and asked for my deposit back which took 2 months to receive. After 3 weeks of wasted time and money my tooth still broken so I called StillWater dental instead,And Like I thought all I needed was a simple crown for 1400 bucks,I went there instead and they were professional and had my crown done in house and in about 2 hours I was happy and out the door. Avoid this place,,You will be sorry..

sarah gray

The assistant was rude as heck. I go in because I am on a antibiotics for a abscess I explained walk in care told me to go there if it wasn’t better in a few days. Let me say it was a joke the whatever she was poked my tooth made the pain worse. When I told her I have been taken 800mg Ibuprofen and 1000mg Tylenol And the pain is still unbearable she said I will bring you in next week. Umm ok what should I do in between because now you made it worse and don’t want to numb it or pull it. Needless to say I don’t come here ever and this is why. I told them to not bother scheduling me appointment I much rather deal with the pain and stuff till Dr. Erickson is back next month. Very poor patient care

mama bear

Not going to lie I was scared to go here after reading some negative reviews. I was so taken care of from beginning to end..even after I got home, after my extraction they called and asked how I was doing and asked if I had questions...this place makes it possible for low income families to finally get affordable work done...they found me an appointment first thing next day...I can't thank them enough..the resceptionists nurses and the two dentists I met..thankyou so much!! Definitely bringing the rest of my family

Dabby Dezzie

Every time I attempt to call and place an appointment, the first 3 calls I get hung up on and the fourth finally goes through. Once I get in and it's not my usual dentist, I get things yanked around my mouth, even when I've put up my hand to show that it hurts. The staff tend to act like it's a burden I placed an appointment, and I've had 3 cavity fillings chip only for me to find there's still a cavity underneath the filling.

Ann Jenkins

Wonderful care by Dr. Cabral for our son! All the staff has been helpful and very friendly.

Donna Booth

Awesome Dental Center. I have been telling family and friends how great Dentists are there now.

Amanda Plasse-Bell

Very helpful I call about about a toothache, and I was in for appointment 2 days later. when I got there staff was nice. Helpful also. I got the bad tooth pulled the same day.

Blood guy

I walked out in the middle of my appointment. Id rather do my own dental work with a leatherman than go back there.

Bradley DeCesere

Overall great experience. I was in a lot of pain with a broken tooth, they got me in to be looked at in a timely manor and got me scheduled right away for extraction. The 2 docs that removed my tooth were awesome, no pain, and very caring. I was visibly nervous and sweating, one brought me a cool damp cloth for my forehead without skipping a beat or asking me, it helped more than i think she knows, and was deeply appreciated. Had questions about after care which were all answered accurately, I followed her directions and recovery has been a breeze, no pain!! This will be my go-to in the future if necessary. Thank you to the PCHC staff!!

Ashlee Brown

Very rude people!!! I wouldn't recommend this place at all!!

Nathan Raymond

Horrible care nasty people rude aggressive don't go here you will get herpies...!!!

Tabatha Hemingway

Wonderful care, I just hate that they refuse to do a cleaning and filling in one day. I live an hour away. Meredith is very kind!

Justin Wilkos

I take all my children there and they love it my five year old hates needles and they can get her to sit still for them!!!!!

Kristian Boehmer

They went out of network for a few months and when I came in my cleaning wasn't covered.. But if it was 5 days later, it would have been. Plus I have to have a crown and for the last 3 months, they can't tell me how much it will cost or when we can schedule. It's the Walmart of dentistry.. I'll go back to my old dentist. I only went here because my old dentist was out of network.. And then had to drive to Bangor (an hour), only for them to be out of network..

Dhirgam Humaidy

Do not go to the PCHC in Bangor. The service very bad. When you go for an appointment they pretend to be nice and good with you but if you have any problem related to the billing or bad tooth filling which was made in that dental center, They will charge you again and you will see their real behavior with you. No body listen to you! I did two teeth filling the first one fell out less than a year, I went to complain about that (usually less than a year they should do free filling) They have never done that. They said I have to do crown and I have to pay for that without any discount. The second tooth filling I have had pain on it, I went again to tell them that, they charge me again to check the pain, and I have to pay again to fix it if I would that. Moreover, some dentists which I met them were not professional and sometimes when a dentist is working in my tooth, he went to ask another dentist about his opinion to put the filling or clean the tooth more!

Nadine Pierce

they have great service...

Edward Barrett

Dr. Hwang did a great job with my broken tooth. This is the first time in my life that Novocaine was administered painlessly and I've had it done quite a few times. I felt almost nothing through the whole procedure. Staff was friendly and professional as well.

Donna Dray

I've just arrived back at my room after walking a couple of miles in 95 degree heat to get a filling. Unfortunately when I arrived there was only the one extremely rude receptionist I had the misfortune of dealing with 2x ago. Immediately she wants money. No light talk no anything just Co pay for today (an appointment I've waited along while for) and what am I going to do about the 70 dollars owed? I told her I'd make payments on it. again on the computer...yiu need to pay on it now what do you plan to do? I take my last 20 dollars and it is quite literally my last. There are people behind me mind you, She is typing etc. And says ' you need to take care of this balance. "" How do you plan to do that. " I told her I didn't have anything else to give her and I wasn't told I had to have a zero balance to be seen. I am extremely poor and desperately trying to save the rest of my teeth. It means everything to me and had I known it must be paid in full I'd have moved mountains to aquire each cent. I'm becoming very embarrassed, she doesn't lower her cold rude voice at all and tells me I'm not going to be seen today because I needed 105.00 cash and I didn't have it. Does this woman get commissions? What a zealous receptionist. I'm now in shock, I've given all I have today and I'm being turned away. I said well can I have my $55.00 dollars back then? As quick as you please she announces that has gone on my bill. I've waited years to have Mainecare and the discount plan and finally I can do something to prevent the loss of my teeth and I'm told to no forget it. If this is your practice it is a cold hard one. The least you can do is tell a person that no payment is exceptable, only the entire amount plus the new amount at time of service and don't take pleasure in someone else's misery. She could see how upset I was and I could hear people saying "she's not gonna be seen." I left red faced and walked all the way back devestated. What happened to a good faith payment? Then she wants to know "well, would you like to reschedule? I've crumpled in tears by now and flee from the office. This woman is atrocious. Not a kind sentiment in any way just PAY UP. I don't understand why someone as cold as she works with people in the health Field. Have a ❤️

Erica Glidden

Terrible place and staff are beyond rude. Save your time and money and go elsewhere!

Dee K.

Hubby goes to this practice &so far he’s had no issues! always pleasant,the dentist even called that evening to c how he was doing BC he had a tooth pulled with long roots,he wanted to make sure he didn’t need anti biotics!

Lyrica Piccott

The staff aren't very considerate of pain tolerance and tried charging me over 20p dollars when I have a sliding fee for ONE extraction. No call after the extraction, just handed me directions and sent me out as fast as possible.

Kat Batey

They just left a message to cancel an appointment I have scheduled for this morning. I think. I have another scheduled for this afternoon. If anyone would answer a phone I will know which one. The last appointment I went to I sat in the waiting room for over an hour and left. I think they are so overcrowded because they can't do anything without seeing you like twelve times. I am not sure how the care is because I still haven't gotten anything cleaned or filled. The x Ray people are nice and so is the receptionist.

joe seeley

Horrible customer service. I been there to have like 4 times in the last year. I called today because i chipped a tooth and tried to make an appointment. I was told i not a customer and I said what you mean I not a customer she rudely said because I hadnt had them clean my teeth on regular basis, I not a customer. So I asked if I could come to walk in care ; her quote was "sir you could only come if bleeding or in severe pain. I have dental insurance, Im not asking for free care and you treat paying cuatomers that way. If i could i give zero starrs!!!!!

Amy Michaud

They lost our paperwork 3 times, including once we when dropped it off at reception. Our sliding scale application was never processed and the person processing it was inaccessible by phone. Consequently we were billed full price for an emergency dental bill, an amount we could not afford. The dentists were generally ok, though occasionally we got someone who was rude and nasty. Regardless the administration is rubbish. Only go here if you have no better options.

Tonya Warren

A couple of weeks ago I went to this practice for a filling of a cavity where they didn’t properly give me the right care, and because of this I lost my filling which was metal underneath my tooth causing pain, and tenderness. I then came back complaining of tooth pain, sensitivity, pain, and migraines as for bleeding. The hygienist looks me in the face after taking an X ray she then proceeds to tell me there is nothing wrong with my tooth and she can’t see anything wrong with a healthy tooth so this is what she called it. I was then informed by her that it wasn’t a cavity, but a cracked tooth and I would need a root canal. She then proceeded to tell me that will be 900.00 and Mainecare would not cover this cost, nor will they help me with payment arrangements but to pay half of 900.00 up front then the rest. Something told me not to go back but to call Dr. Erickson on Stillwater because I was informed he was the best. So today I go the office, and find out in literally seconds from doing an X Ray that it’s not even a cracked tooth but due to my other back molar being removed from this practice led to gum disease around that site and underneath my last molar in the back. So all in toll I was told lies after lies, and then no results. Thank God I listened to a friend and went today, because I found out the cause of my tooth pain, and it was even done professionally and quick as well. I cannot even feel pain from a tooth extraction unlike PCHCD... I would definitely recommend him to other friends and family. No way am I going back to PCHCD!!!

Dalton Everett

Not accepting any new patients and they don't know how long of a wait it is could be months. By the looks of the other comments probably better off not going here anyways

Taylor Stewart

Can’t even make an appointment for surgery, only in network surgeon in my area for my insurance... woman on the phone was so incredibly rude. Website says accepting new patients, my insurance checked moments before for me as well, however as of “yesterday” they are no longer accepting patients. Would not recommend, plus the 25 minute wait to even speak to someone was ridiculous.

Diane Spann

I went in because of severe pain, the dentist come in looked at my teeth stated I have an infection and the teeth needed to come out. Told me to go get set up for appointment, before leaving I stated to them, if I have an infection shouldn't I be put on antibiotics? The nurse comes back with a prescription in hand, and my appointment to go back is over a month away.... I just don't understand why I had to say to a professional that I should be on antibiotics to fight infection...not impressed with PCDC.