Reviews of Kids Dental Zone (Dentist)

lisa brown

So far never had a problem yet

Fran Mitchell

I drove all the way from Natchitoches and was only 10 min late for kids app. They would not see my kids! The receptionist was very rude telling me I was 15 min late and they had a new policy on being late and they would have to reschedule. I haven't been there in months. So I was not aware of a new policy! This happens after waiting 3 months on the appointment smh.

Jessica Redd

Would give it 5 but I didn't like not being able to go back with my kids but overall great kid friendly place!! If your kids are very upset about the visit they will allow it tho! The staff seemed really short also when asking questions and getting feedback

Mason Morrow

I think the wait time for this place is OUTRAGEOUS we waited one-two hours just waiting to get treated

Michelle Janet

I'm giving Kid's Dental Zone a 5-star rating. The games and play area are a plus, but the care is top notch. My son refuses to see any other dentist, and has been going here since he was 2. The staff are excellent at answering all your questions. I was afraid, at first, about allowing my baby to go by himself to the back. However, he's never been bothered by the separation at all. He never complains about pain afterwards, and has never been put through unnecessary procedures. The waiting area rug could use a good cleaning, and the restrooms certainly need updating. If patients took care of their children in the waiting area, it would be a more calm atmosphere. Can't blame the bad manners of patients on the staff. We will continue to use KDZ.

charlie Metoyer

Bad. Dirty. Unkept.

Kantral Jenkins

I’m not pleased with them. My baby had a root canal did and wake up the next morning with his jaw big as a grape so I had to miss work to take him back over there to find out he had a abscess then I find out there not supposed to pull his teeth if he has a abscess that real could have kill him

Mitch Carlson

The atmosphere at Kids Dental Zone is truly catered to the children. My son always feels calm and happy after leaving his dental appointment. Their specialized treatment is wonderful.

Allen Enderlin

The staff here does an incredible job at making my kids feel comfortable here and that and the quality dental care they provide is all that matters.

Elsa Jorgevitz

They are extremely good at communicating with you as well as your little ones to ensure they'll have a comfortable and relaxing visit. They are great at explaining everything and the even let me stay in there with my kids during their appointments.

Alexis Elliott

Today was my son's first appointment and we seen Dr. Melissa. It was determined he needed a little work done to keep his teeth happy and healthy. All staff, from the front desk to the back for his cleaning and small procedure, was excellent. They were super friendly with him and made sure he understood everything. It makes the 45 min drive totally worth it! We definitely look forward to future checkups with this amazing friendly staff. My son also enjoyed the play area and games they offer. If I could give 100 stars I definitely would!

Sharon Manning

Even tooth cleaning can be stressful for kids. But at Kids Dental Zone in Alexandria, the staff are friendly, upbeat, and positive from the front desk check in, to the professional services received in the dental chair.

Kendra Buckner

Didn’t like how they wouldn’t let me come to the back with my babies. I think it’s so they can scrap them and hold them down comfortably. Parents don’t control their children in the play area “more of ghetto” which isn’t the dentists fault but that issue all in one got me searching for another dentist for my Children. Everything just seemed so ghetto and out of wack! Don’t recommend Kids Dental Zone to any parent that actually care for their children

Krista Hallberg

My kids love going here because of all of the games in the waiting room! I love it because the staff always takes the time to explain to the parent what is going on with their children which is great!

Josh King

The doctors at Kids Dental Zone are awesome. They have a great way of communicating and are great with kids. They also make sure to keep me informed and let me stay by my kids side during procedures.

Derik Dieder

The staff at Kids Dental Zone is great at making the children feel comfortable. They work with the parents to make sure the kids feel safe. The people there are very friendly and welcoming. I have several children who go there and they are all happy there.

Tonya Crawford

Excellent Customer Service

Cyndi G

I would rather drive 2 hours to Shreveport than ever come to this place again. Do yourself and your children a favor and DO NOT go! Smelly, Dirty and very very RUDE. Waimed over an hour in waiting room before they called my children back because they FORGOT about them...

Perry Windslow

What makes Kids Dental Zone in Alexandria, LA stand out among other pediatric dentists is how inviting they make their office. The staff is so friendly and they provided toys and activities for my children to play with! It's awesome.

Amitria Barron

Unfair place you have an appointment for 8am don’t expect to see a doctor till 10 am. 6 people who came in after me was seen before my son although we were there for 8:20. Was seen 1 hour and 15 minutes lady. It’s loud and there’s no supervision in kids area it leaves a bitter outcome when you leave

Peggy Wallace

What I like most about Kids Dental Zone for my kids is how they have a lot of entertainment and toys in the waiting area for the kids. It keeps them busy while waiting for their appointment.

aydin .

I went there to get silver fillings for my daughters teeth. They do not allow parents to go inside. Which is OK it might be their policy. After they are done I ask Ms Melissa (lady that assisted us) if I would be able to see the dentist because I have some concerns and questions. She refused my request not a very professional and polite way, stating that dentist was busy and she would not give any time frame for us if we want to wait. That is not understandable and this is not the right practices. I think they have to spare a time for patient to address their medical concerns and questions. I guess I will have to find another dentist. I will also raise my complaint to state medical board and state health department. I am hoping that they would address this issue quickly so other patient would get better service what they paid for.

Janeese Bazert

Checked my child out of school drove for an hour away to run in to bunper to bumper traffic then have my child's appointment canceled which was scheduled since October!!!! I will not be returning! No thank you for your poor service and consideration!!! Need a negative rating!

John Dexter

The staff were friendly and professional. They made my child feel comfortable and look forward to future visits!

Mitchell Parks

I would definitely recommend Kids Dental Zone. My daughter has been a patient for years and she is very comfortable there. The staff is great with kids and they are very informative about each and every visit.

Jessica Frankford

I heard about them through friends. The office is very kid friendly and clean. As far as Dentist's go I am very pleased.

Maria Guadalupe Valdez

Maria guadalupe valadez

katherine marsh

3-25-2019, 616 MacArthur Dr. I carried my granddaughter for an appointment, and I was totally disgusted with the filty and stinky environment. The air smelled of feces, and the carpet was stick to your shoes filty. Not to mention that no one goes with your child.... I will be contacting the Louisiana Health Department.

Ashley Parker

They have such a calm and relaxed atmosphere at Kids Dental Zone. My kids love going there.

Haley Laswell

My kids love coming to Kids Dental Zone in Alexandria for their routine dental care. The staff makes them feel comfortable and they really provide top notch dental services.

KI B10

Had an appointment and was coming from out of town and was caught in slow traffic ,I called to let them know that I am indeed on my way I was told the latest was 30 min that I could be late ,understand I'm coming from out of town stuck in traffic and I gave the estimated time that I would arrive which was 15 minutes more than 30 and was told That they would not accept my child if after that 30 minutes like no exceptions so that was inconsiderate ,I had to check my child out of school and still wouldn't be able to see the dentist because of the extra 15 minutes past the 30 minutes due to the fact of being stuck in traffic behind a tractor and mobile home & the workers on the other side of the road which delayed my time .This was very inconsiderate due to the fact I don't live right down the street from the dental office.I do not recommend this dental office .I was warned that they suck with customer service to patients but wanted to give them a try but now I know. Monroe area or Baton Rouge area was recommended over this dental office I myself just read other reviews and wow I should have done this way before time they don't ever have to worry about seeing my kids and I would definitely spread the word to other parents who are looking towards this dental office.

Melissa Stanley

They are great at communicating not only with you, but your child as well. They explain everything very thoroughly and make sure that the kids are very comfortable and relaxed.

Charles Kipp

What I like most about Kids Dental Zone is the friendliness of the staff. The Doctors come out and talk to you after to make sure that you understand everything that is going on and that the kids understand as well. That's all worth it to me.

Tom Terrido

Always a pleasant experience at Kids Dental Zone, prompt service and everyone is great with kids. Never any issues when I take my kids there.

Stacey Kennedy

Too hard on kids that are having difficultly with shots. Want to have unnecessary procedures done. I work in the medical field I know how low Medicaid payments are. The dental zone was one of the few places that takes Medicaid. But now that my son has had a capped tooth fall out a couple months after being put on and this second cap broke his tooth to the gum line, I see I should not of put money before good care. Be careful with these people and your precious children.

Jessie Bell

NOT HAPPY ABOUT THIS PLACE WAT SO EVERY my daughter was scared. She is now scared of other dentist the staff are rude the people are rude not just that my daughter went in for caps AN THESE PEOPLS PULLED 4 TEETH OUT WITHOUT EVEN LETTING ME NO. THERE WAS NOTHING THAT WRONG WITH THEM. NOT ONLY THAT THEY SWADDLED HER AN THEN PULLED THEM NO PAIN MEDS NOTHING. THAT WAS COMPLETE B.S. I DON'T RECOMMEND THIS PLACE TO ANYONE.