it’s been about a year since i’ve last been here but honestly this place has put me through it and it’s about time i share.
let’s start with the pros. I went because I had an abscessed tooth that was very painful and I was able to secure an appointment really quickly and they took my insurance even though it was out of state. the receptionist were super friendly, everything was clean and very homey-feeling, there was coffee and water in the waiting area, and I didn’t have to wait terribly long to get in and out. dr. walker was able to get me a root canal done fairly quickly and I had a crown shortly thereafter.
NOW, here are my cons and the reason I’m giving this place 2 stars. when dr. walker came in, he talked to his assistant about what was going on in my mouth, not me. he gave me very brief and text book answers but didn’t really check if I understood or knew other options. after he got the root canal done, I asked if there was anything else that needed to be done. long story short, he told me I needed a root canal on a tooth beside it, didn’t even spot a huge cavity in another tooth, and the crown I got didn’t fit my tooth. I found all of this out just a month or so ago when I went to another dentist in Macon. the other dentist told me he shouldn’t have even drilled into the tooth he told me I needed the other root canal on (thankful I didn’t get it done) and told me I need to get the crown I got from him replaced.
and that’s not all. when I was going to walker, he would charge me for basically every single time he looked in my mouth. there’d be a nice little “consultation charge” or something like that. during one of my last visits there the assistant that gave me a cleaning flossed my gums so hard a welt popped up (I usually floss multiple times a day so that shouldn’t have happened). they maxed out my insurance limit for the entire year within a few visits and so much that I had to get a care credit (which I can’t blame them too much for that one, other than their prices being a bit high). and the kicker???? I was out of the country for three months and come home to a nice little letter from a debt collection agency saying a i owed walker dental $800... which I didn’t! I had to call my insurance and have a representative call them and dispute it, but at this point the debt had already been applied to my credit. their reasoning for it was “technical error”.
In sum, if you’ve got the money and just want to get it done, sure, go to walker.
but I highly recommend going to some place like aspen dental where the dentist doesn’t try to make as much money off you as possible and actually makes crowns that fit and doesn’t try to charge you/ in-debt $800 because of “technical errors”.