Reviews of Pediatric Dental Specialists of Atlanta, PC (Dentist)

Ansley Adams

The office is beautiful and the staff is amazing! I am sad I’m too old to be a patient at this practice any longer, but this was my go-to growing up and once I have children, I will continue being a customer. Dr. Jackson and the staff has made a lasting impression on my life, and not to toot my own horn, but my teeth do look pretty amazing

Kurt Moore

Dr. Jackson and his group is top notch. They make you feel like you are the most important patient and case. I’ve heard this for years about the practice but today it was proven.

Caren Cohen

We love the dentist! I never thought my children would love going to the dentist, but Pediatric Specialists creates a wonderful, welcoming environment. Dr. Jackson and his staff are wonderful and visits to the dentist are easy and stress free for all of us.

Holly Kanner

We love Dr. Jackson and the staff at Pediatric Dental Specialists of Atlanta. From the time we walk in the door, until the time we leave, I feel that my children are treated with the most professional level of care. We use them for dental care, as well as orthodontics and they are top notch! The front office is so friendly and my children adore the staff that assist Dr. Jackson throughout their treatment. The staff has always been timely and waiting is never an issue. However, they take time with my children to make them feel at ease, explaining the steps and procedures along the way, as well as answer questions that may arise. Thank you Pediatric Dental Specialists of Atlanta!

Caren Cohen

We love the dentist! I never thought my children would love going to the dentist, but Pediatric Specialists creates a wonderful, welcoming environment. Dr. Jackson and his staff are wonderful and visits to the dentist are easy and stress free for all of us.

Molly Kanner

I have been going to Pediatric Dental Specialists of Atlanta ever since I was 3 years old for cleanings and now for my braces. They have such a friendly staff and take the time to get to know each and everyone of their patients! It has truly been a great experience! I love going to the dentist here!

Hannah Gay

I would not send my child here for orthodontic care. I was a patient at this practice until I was 19 (I am now 21), and liked them while I was there, but have now realized as I finish my healthcare management major at college that the care I received was poorly managed. My parents (bless them) have now spent more money surgically correcting problems caused by my braces than they did on my braces. This practice did all of my dental check-ups through childhood, and I have no complaints with how that was handled, except that I was often one of 6-8 patients being treated at once. There was a lot of waiting. Otherwise, my care was thorough and typical. I really did like them while I was being treated at the practice. From 7th grade to 9th grade and then again in 10th grade (a total of 3 years), Dr. Jackson oversaw my orthodontic care. I did have very crooked teeth, but both Dr. Jackson and orthodontists I have seen in my adult life did not think that I was an unusual or complicated case. The way this practice handles braces is that Dr. Jackson writes the treatment plan, and then the other dental specialists (who are trained, but are not doctors) carry out the plan. During a typical visit to have my braces tightened or changed, I would spend 15-30 minutes with the dental hygienist and then Dr. Jackson would spend 30 seconds to a few minutes to look at the work that had been done. I know now that I could have demanded more as a patient, but 14-year-old me felt that Dr. Jackson did not have the time to address my care related concerns nor that I was being heard when I voiced my concerns. For example, I have a slightly crooked face, which means that my teeth also slant towards the side a little bit. I raised this concern about halfway through my treatment, and no one to whom I voiced the concern "saw what I was seeing." One of the dental hygienists (who also did not see the problem), said that she would round off my front teeth so that if they were slanted, you couldn't tell as easily. She did ask me beforehand, and I said yes, she could change the shape of my teeth. This is when I was in 8th grade. I wish that she had asked my parent waiting outside, who probably would have objected or at least asked more questions. When you're in 8th grade you just trust that your providers know what's best for you and you'll say yes to whatever they tell you that you need. Since then I have hated the fact that I have round front middle teeth instead of the nice squarish ones I had before. The slant has subsequently been treated by Invisalign without much of a problem. In another instance I was scolded for cleaning my retainer with rubbing alcohol (which dissolves it) and made to pay for a new one, though no one told me not to do so. Details of care slip through cracks with so many people working on your care. The lack of oversight into my care caused the main problem I experienced at this practice: the braces pulled my bottom teeth forward so much that the roots of my bottom teeth exited the bone and became exposed. I have had to have a surgery to replace bone and gums across the top of the roots, and may choose to have another one after I finish the Invisalign I am currently doing to bring the roots back into the bone. There are obviously risks in orthodontics, and this is a very rare one. I also admit that Dr. Jackson was the one who noticed that I had receding gums on my bottom teeth and referred me to someone who could help, as he was my primary dentist at the time. However, there were no processes in place to monitor side effects during the actual treatment, nor was my family adequately briefed on what to look out for. Though this, as well as the root resorption I experienced, would have started during my treatment, they were only discovered a year afterwards. I understand now that my treatment should have been stopped and changed had these problems been discovered earlier. My side effects may have been avoided. Overall, these are good people with a poorly organized delivery system. Some children will fall through the cracks.

Edye Cohen

The perfect dental office for your kids! The friendly office staff takes gentle care of your children. Dr. Jackson and his staff are knowledgeable and skilled and make the experience very pleasant. You can feel confident that all dental needs will be handled professionally. My kids don't mind going to the dentist!!

Chris Swanson

Amazing doctor and staff! Our family became patients based on a high recommendation from another family. We had heard so many good things about how they treat their patients that we came in with very high expectations. I'm delighted to say that Pediatric Dental Specialists exceeded those expectations. They really go the extra mile.

Whadzen Carrasquillo

Awesome staff, the office atmosphere makes kids feel relaxed and comfortable. My kids love Dr. Jackson. Highly recommend

carrie patrick

We love love love Dr. Jackson and Kristen! This truly is a special pediatric dental office. My children get excited to go to the dentist and I know they are getting the best care possible. Dr. Jackson sees fewer patients than most pediatric dentists and I never feel like we are in a "dental factory" like so many other local practices. I cannot recommend them enough!

Whadzen Carrasquillo

Awesome staff, the office atmosphere makes kids feel relaxed and comfortable. My kids love Dr. Jackson. Highly recommend