Reviews of iSmile Dental - Cosmetic Dentist (Dentist)

Anastasia Shumakova

Terrible from service stand point!! The lady on reception should not work there. I have been already trying to make my appointment for more than 8 months, and she never has a spot available?! I do not recommend it from the service stand point. Although the doctor is not bad.

Yuliya Kolotok

Super happy with this place!

Bobbe Pittman

The staff offered me a free cleaning so I came back and my regular hygienist did her normal fantastic job! I am glad you asked! I had a different hygienist and was disappointed. She did not go around each tooth to remove plaque nor did she go over each tooth when cleaning! Her attitude seemed to finish as quickly as possible. I am questioning if I should make a change for my dental care. I will say that in the past, the hygienist was thorough and very caring. My dental hygiene is very important to me and I look forward every 6 months to a thorough cleaning!

Tracee Hurley

iSmile is the best! From the friendly staff that greet you when you enter the office to Dr. Alpert herself, my visit is always a pleasant experience.

Kurt Catone

I had a great experience. I loved the setup of the office. Being a commercial flooring guy I noticed the finishes within the office and I can tell careful thought was put into the space planning. The addition of a TV during the cleaning is very innovative. Loved it. Everyone that worked on my teeth did a great job and took time to explain things/details to me, as I like to ask questions.

Walter Berman

A pleasant dental experience! Dr Pam was great!

Patricia Houston

Always timely and very professional. A great dental experience.

Cynthia Ballard

I love iSmile Dental!! They’re so friendly every time I’m there! So professional and they listen to your concerns and respect it! Thanks

Joel Katzowitz

As I was driving to my iSmile appointment yesterday it dawned on me that I wasn't dreading the visit, in fact I was looking forward to it. The experience is always a great one. Dr. Alpert's staff is talented, efficient, friendly, and always on time.

Sean Boxer

First time at this office - the staff is extremely welcoming! My hygienist Jenny, was the best! My appointment was right on time. No need to look any further for a dental office.

Amanda Whiteman

We love Dr Alpert, Dr. Barton and the whole staff! We’ve been going there for over a decade. Dr. Alpert is kind, gentle and a perfectionist!! Her work is impeccable! Julie is always upbeat and ready to help with any questions I might have- thanks ISmile!!

Katrina Volgina

The best doctors and facility! My family loves Dr. Alpert!

Casey Hawkins

iSmile is hands down the best dentist I have ever been to. The staff is so friendly and everyone makes you feel comfortable from the moment you walk in. I will be a patient for life!

Leslie Hyland

I love my dental office! Everyone is kind and they all listen to me. They are wonderful about billing to my insurance too!

Stephan

I visited iSmile today for the first time. Everybody was very friendly and professional. I really liked that all the cost were explained to me in advanced and in great detail.

Nam Kim

Visited this dentist for cleaning and annual check-up. They took a normal x-ray and then also tried to take a panoramic x-rays even before the dentist reviewed my normal x-ray. I asked them if the panoramic x-ray is necessary as it never been asked by other dentists for just an annual check-up. The explanation was that the panoramic x-rays shows better visibility than normal. If it is the case, then why they didn't take the panoramic x-ray at the beginning and skip the normal? They also told me that the cost for panoramic x-ray will be covered by my insurance 100% and no worries. Later on, I got the bill from them and noticed that panoramic x-ray was not covered by my insurance for the annual check-up. Called the office mgr to ask what to do with it, the answer was I need to pay it and nothing they can do. Also she said it is my responsibility to check the insurance coverage even though the dentist explained that it will be covered. Also the dentist told me that I need to do a few Fillings and explained how much will be covered by my insurance and the amount I will owe - about $200~250. BUT she was asking me to deposit the amount I will owe in order to schedule the appointment for it! And if I missed the appointment, there will be no reimbursement for it. This is the first dentist among I have visited so far asked the up-front deposit before the treatment. I never been asked for the deposit by other dentists for a few of my previous more expensive procedures. I have been a patient for 2 or 3 dentists before for several years and have never, never heard of this!! I definitely would look for another dentist. [update] we have called a few times to discuss about the insurance charges, and all they said were it's my responsibility to check the insurance coverage and pay the remains, which is different than what they explained prior to taking panoramic x-lays.

Kathy Pearson

Excellent !

Amin

Overall pleasent experience. Courteous and professional staff.

Jim Moore

Ever since switching to iSmile, I find going to the dentist a pleasurable experience! The staff is always friendly, and they keep every process as painless as possible (even when I don't floss enough).

Ed Grove

Prompt, friendly and efficient.

Dustin Jurceka

Always love our visits! Not only is staff BEAUTIFUL but they are also intelligent and professional. you can tell that the office is run very well. I recently had to have some serious treatment done that took 6+ hours in a chair and I can actually say that enjoyed the visit. I would highly recommend iSmile for adults and children alike.

Carolyn M

Always a great experience. Professional, efficient, experienced and friendly staff. Nice, comfortable office and facilities, too. High quality place!

LL Parker

I have taken my Family to ISmile Dental for years. Dr. Alla Alpert has a very professional and friendly staff. The Office is very clean and they keep up with the latest technology for their patients. If I have had any problems, it has been with billing which is based on the procedure(s) and how much your insurance will cover. Dr. Alpert does her best to keep costs low... I would Recommend going to ISmile for your Dental needs.

Robert Knowles

It was on time, very professional cleaning and a good consultation with my dentist. Took extra time to explain the difficulty with some types of insurance and to plan out a dental plan.

Pete Rohwer

Friendly staff, efficient cleaning and exams. Highly recommend this practice.

kenny gill

Santi had a great time, he enjoyed the cleaning and the movie. Everyone is always super nice at the office.

Mike Disney

Alicia (sp?) was very polite, friendly and helpful, always conscious of my well-being. Dr Pam was professional and personable.

Geoff Johnson

They genuinely care about their patients, and follow up with you if you have to have any work done. Everyone is extremely knowledge, friendly and attentive.

Gail Connelly

This was my first visit, will not be my last. Everyone was so friendly and professional. Dr. Alpert explained everything so clearly. She is easy to talk to. Will definitely recommend to others. Thank you.

Laura Orona

Most people dread going to the dentist but this office is such a delight that I almost forgot about the pain in my mouth. The lobby was clean and had a nice little area for my toddler to play as well as water and coffee (Kuerig, not something stale in a pot) available. The exam room had a TV mounted perfectly for viewing when they've laid you back to work in your mouth and they even offered to play a movie of my choice instead of making me stare at rolling ads of their own practice like some other offices I've been too. The staff was incredibly cheerful and helpful. Dr. Alpert was wonderful and explained everything in a way that I could understand without needing a medical degree. Everyone in the office seemed to truly love their job. It almost felt like I was in the home of a family member instead of at the dentist. I would highly recommend this office to everyone!

Melody LeBaron

Dr. Alpert and her staff are wonderful. I appreciate their professionalism, friendliness, and attention to detail and comfort.

Karen Jones

I love iSmile and Dr. Alpert. She is so sweet, professional, thorough, and knowledgeable. This last time my hygienist was extremely rough which goes against all past experiences.

Donna McLoughlin

From beginning to end everyone is very friendly and takes care of you with genuine concern for your well being : )

Jan Warner

Excellent & efficient staff!

Angie Minarovich

The staff was very friendly and helpful. Dr. Alpert and Dr. Barton were very gentle and caring. Kept me informed all the time. Recommend them to everyone.

Debra Lester

I am very particular about doctors and dentist and this is a great practice! I love my dentist office.

Andriy Babenko

Upscale professional quality treatment and service. Many thanks to all the staff! Special thanks to Dr. Alla Alpert. :)

Bronwyn Holmes Ⓥ

Dr. Igor Reizenson ran a Kickstarter campaign in Sep 2014 for a dental product that was supposed to ship in Aug 2015. 12 months after the shipping date he has not provided the product, refuses to update the backers of the campaign and refuses to refund the money that people have paid. He collected $61,003 from 449 backers but has not followed through on his promises. I regret sending this man my money and there is no way I would trust him with my teeth.

Bobbie Todoroff

Dr. Alpert and her team are extremely professional and friendly. My hygientist is excellent - gentle and thorough with some helpful suggestions as well. Had a completely pain-free cleaning. And Dr. Alpert is an outstanding dentist. Every question that I had was answered. She gave me multiple options and recommendations. The entire team works with you to develop a treatment plan and helps you figure everything out. My daughters (14 and 9) are also patients of Dr. Alpert and they love her.

GQJuiceTV

From booking my first appointment over the phone, to having two procedures done within a week. This is by far the BEST experience I have ever had with any dental office. The staff is amazing and friendly, very family like environment and Doctor Barton is a magician, say goodbye to horrible dentist visits and come see the great folks at iSmile dental, you won’t regret it ! I would give them a millions stars if I could because five is simply not enough.

Michael Cushman

Always a pleasant experience when visiting iSmile

Alisha Lewis

Great job! Thank you for your services.

Michael Timokhin

The doc is awesome!

Ceegee Fuller

If you’re looking for the best of the best in the world of dentistry, this is it! My favorite dentist ever!! Dr. Alpert and her entire staff are an absolute pleasure! They are an overall joy to speak with, personable, extremely professional and very friendly. Everything is always explained to me step by step and all procedures have been done quickly and painlessly. Plus I loved the fact that movies were available for me to watch while they worked. I highly recommend iSmile Dental!!! Keep up the wonderful work!

Chelsea Basinger

Dr. Alpert and her staff are amazing and here's why: I need a lot of dental work. Massive, sometimes painful work. A friend recommended iSmile last year when I began this long journey and I am so glad I went. They laid out my treatment plan visit by visit (along with cost which, even with dental insurance, and even with them being one of the lower priced places I researched, is a lot), set me up with Care Credit to make it affordable immediately, and we got started. I've been SUPER happy with the results. What sets them apart though, is their customer service. The assistant I saw last week was the same I saw last year. She asked me specific questions she remembered about me and my family and filled me in on hers. The receptionists are great too, always answering the phones with a smile and answering my millions of questions. For any medical field, I've been noticing that customer service is always being neglected, and I'm so glad they make it a priority. I hate going to the dentist. But iSmile actually made it enjoyable. And for someone that needs what seems like never ending work, that says a lot.

Jessica Vug

When you think of a trip to the Dentist, it’s usually not accompanied by happy thoughts...but that tells me you haven’t been to Ismile yet! The name just says it all! My husband and I LOVE this office. We are so thankful to have found Dr. Alpert, who takes such gentle care of us and shows compassion in all that she does. She’s truly one in a million. I know am not an easy patient, and due to years of putting off dental care I needed ALOT of help! Fast forward a few months and I have a beautiful new smile that will love showing off! The staff is OUTSTANDING! Julie the Office Manger is so personable and friendly, and Lyric in billing is always so patient with my questions. Natavia the Dental Assistant makes me feel at ease, and during my dental work even offered me a hand to hold or a blanket to make me more comfortable! Hubby says he has never had such as great cleaning as he has with Cherice and Jenny. Everyone just rocks! Do yourself a favor and make the switch to Ismile.You’ll be glad you did!

Lindsay Nazario

Seriously some of the nicest people I have ever had the pleasure of meeting. I will never go to a different dentist office ever again.

Tariq Ali

One of the best dentists here. Great at their job and know what they are doing. The staff is very pleasant to work with too.

jeff jacobs

Great dental practice headed by Dr. Alpert. Modern state of the art office. They are dedicated to the care and comfort of their patients. Even those who dread dentists will be comfortable here.

Sharyn Ann Stone

A friendly happy place with the latest technology. Dr. Barton has been my dentist for over 20 years. He is great. Everyone is friendly and upbeat that works with him, and you get to watch Hulu while they work on you.

Paul McNeer

Everyone was very nice and efficient.

Lisa McClain

This is an awesome dental team! Never had a bad experience!

Natavia Banks

Always a great experience with the best dental team in the world!

Courtney Moody

I've had a lot of dental work done by Dr. Alpert over the years. She is incredible and has done amazing work on my teeth for 10 years now. I have a very complicated jaw problem and she has always been successful working around my jaw issues during every procedure. I have an incredible smile now and get compliments every day about it. In the last year or so, I have also received Botox from her and I loved the results so much that I went back and recommended all my friends and family. iSmile's office is very comfortable and the staff has felt like family since day one. I absolutely recommend it!

Alim Poladov

Jenny and Alla

Clemmie Mathis

I was greeted with a "smile" and I appreciated that when my wife updated insurance info they also updated my account and I didn't have to mess with it. I was taken back right away and as always, the hygienist was awesome. I could tell that she was focused on getting every last bit of build up out of my mouth and that attention to detail is appreciated. I can't imagine why anyone would go anywhere else for dental treatment.

LaToya Washington

Dr. Barton put me at ease because I had a horrible experience with a dentist, Dr. Barton explained the procedure he was going to perform, and explained explained what I would hear or feel as he was doing the procedure, needless to say,I had a root canal and experienced swelling and numbness but PAIN FREE, hadn't had to take any meds besides the antibiotic. Great Job.

Jette Juel Binder

Always great service, happy girls and they don't have this thing that you need to have a lot done, that you really don't need. Love this place and always tell my friends about it :-)

Phillip Hurd

This is the best dental office I've ever been to. The staff are extremely friendly and helpful. They get an A-Plus for Hi-Tech. My wife, child and I go here and they have never for a failed to provide great service. I highly recommend them.

Michael Olshansky

My hygienist is a magician, so genital. Every time I'm just watching TV when she is working with my teeth, not noticing her presence. Dr. Alpert is very knowledgeable and professional in all aspects from teeth to business organization. My big respect to Dr. Alpert and team, you all are excellent !

Tom Martin

Been going to Dr. Alpert for ~6 years. Always well organized - so it's a fast in and fast out without sitting in waiting room. Friendly and professional staff and dental team.

Vita Wiley

The team at I-smile are amazing! From the front desk (Andrea) to the hygienist (Jenny) and Dr. Alpert! Julie the office manager is so awesome! I will be sending all my peeps over!!

Azam Shojaee

I was promptly seen by one of the dental hygienist! dental pictures was taken and Dr. Alpert came in for the final examination. She found out that the pain that I was experiencing for two weeks was because of two decays on my back teeth that need root canals and the other one needs filling.

Cassandra Tucker Dodson

Great experience as always. Good team of people I’ve referred several people here and they have returned as well. Exceptional!

Carol Unger

Staff is wonderful, very friendly and give excellent care. Dr. Albert is always willing to take the extra time to talk to you. The hygienist lets you know exactly what she is doing when she is doing the cleaning, flossing, etc!!

Michael Sosebee

My wife Liz has been going here for years. And she absolutely would not even consider going anywhere else. I have complicated issues going on. And the staff & Dr. Alla were wonderful. She does it all. I am getting new dentures that tie into implants. The entire staff was friendly, professional & was actually the most awesome visit to a dentist I have ever experienced. I also LOVE that it doesn't seem she overbooks patients. I have been twice so far and was in the room & was being taken care of immediately ........ I loved my previous dentist.. but I had to change because you could be there ALL DAY..... Also the entire staff was so friendly & just on IT!!!! Thanks Doc..

Drew Heeley

Love this dentist! Every experience I've had here has been comfortable. Staff is friendly and courteous. They don't keep you waiting long. Great all around.

Laura Moore

Dr. Alpert is the best dentist I have ever known. I appreciate her sincerity, attention to detail, outgoing personality followed by wonderful staff and overall professionalism. I highly recommend the ISmile practice!

Eseniya Maxi

Horrible place, they do not know their job, they keeping my x ray for no reason they never give it to me. They asking to pay before they will start to do something. Even if pation on pain. B careful people, know your rights do not go there.

Mando Avila

This was my first visit to Ismile Dental and they will be my new dentists for sure! Very friendly staff, knowledgeable dentists and technicians. Really concerned about the patient long term care. Dr. Alla has a first class team and facility! Highly recommend them!

Jess Graves

Thank you Doctor for your care, love you guys!

Seth Zimmer

Went as a new patient and had a great experience. Very modern office. Dr. Alpert and her staff were very welcoming. Took plenty of time to listen to me and provide a thorough evaluation.

D R

My four girls and I have been going to iSmile for years. Always friendly, thorough and sensitive to all types of anxiety. Dr. Alpert is SO SO smart! Thank you iSmile for taking such great care of my family