Im a current patient with Penna Orthodontics and I have to say over the time of my treatment, Penna and his staff have did a amazing job of outstanding professionalism, premium service and overall making me look great for my overall smile! I had a recent encounter where one of my wires had shifted from eating harder than usually bread! The wires on my bottom row of my teeth had started protruding, cutting the skin in my jaw. This can happen periodically with having orthodontic treatment as this treatment is know to shift the teeth. Well, i thought i would been able to wait for my monthly visit but the wire had cut the skin to the point where my jaw was feeling pain. Very discomforting for me to eat. So here I'am at work, on a Friday afternoon, in pain and Penna office closed by the time I get off at work at 8pm. I decided to go to Penna's official website and starting using the chat feature. I spoke with a very nice lady and told her my symptoms, hoping that i could schedule an emergency appointment for that following Monday even though I would be in pain for the whole weekend. The lady from the chat advised me to call the office number anyway and relay my symptoms. I thought she advised me to call to leave a pre recording message for the staff to hear on that following Monday. So I called, and the pre recorded message of the office being closed came on, and stated that if its a truly an emergency, to please call staff member Alicia. I called Alicia and told her everything that was going on and suprised that she said can I meet her at the office Saturday Morning! I was so amazed with overwhelming joy that the wires could get redshifted so I didn't have to be misery for the whole weekend! Alicia did a very good job and very quick to rectify the problem as if we were not even there. I'm highly recommending Penna Orthodontics, as the best Orthodontic treatment in Delaware hands down due to this emergency feature and stellar service. Words can not expressed how Penna and his staff made my day and weekend! Thank you Penna staff for all the hard work that you guys put in to make sure that we the customers, are just not looking great but feeling great as well!