Reviews of Sutton Dental (Dentist)

Kevin Mcbean

They are a family friendly place where anyone of all ages can feel welcome and at home i used hate the dentist but when i came here every apointment was something i looked forward to Kool Smiles i s a great place to take you child because the employees make them feel special they are very professional and kind

Toccara Joyce

Mak is a great hygienist my teeth feel very clean and Jasmine did my xrays not discomfort thank you :)

tehany reyes

The Ortho and general team are great.

Emileidy Soto

Shares is wonderful and kind lady front desk Carla and Rich were helpful and Yesenia did a great job cleaning my girls teeth

Jose Car

My kids love the games in reception area and ofcourse the staff is very nice

Shquanna Williams

The receptionist at the front desk is very rude and disrespectful when you talk to the office manager he has a don’t give a damn attitude the staff in the back are awesome nasty . I brought my daughter here for a yearly check up they found she needed if you filling I asked them if they can do for anytime but to get Peyton more they only did two at a time . I would not recommend anyone to take the child all themself to this dentist . Office is very dirty so was the bathroom staff an office manager needs to learn How to treat patients

christa terry

Staff is friendly and very patient .. thank u

Thalya Bailey

My experience at Kool smiles has always been pleasant ... the staff is friendly tells me what I need to know and is helpful!!!!

Milan B.

The lady at reception could have been more friendly. Had slightly bleak attitude ..

Angela Hayes

I am still trying to figure out why my husband and I experience was the worse, because our daughter goes their and I have been nothing but satisfied in and out service. But my husband and I both waited an hour before to be seen and the whole appointment took 2 hours each. My appointment was at 9:00am and I was done at 11:00 and wasn't seen until 10:20am, my husband appointment was at 10:00am he didn't get seen until 11:00am and her was there until a little after 12noon.

Ritchie Fortt

This is the best dental experience I ever had.. I've been to Dr. Dental and just received a polishing.. I am highly recommending this Office to all my family and friends.I am 32 years old and amazed. Great Job!!

Jacinda Larrea

Been coming to this kool for 7 years everyone makes us feel very comfortsble!! Will continue to come here thank you to whole team for s great experience!

Sam Rosier

The staff is knowledgeable, and always extremely helpful. I would recommend the New Haven office to anyone!

wanda torres

Everything was fine. Very, very good!

Karen Maria

Absolutely horrible and unprofessional. I had a dentist critize me in front of other patients, telling me I'm 20 years old and shouldn't have to go to the dentist with my "mom". You don't know my life situation and have no place to judge. Don't waste your time!

Kevin Mcbean

They are a family friendly place where anyone of all ages can feel welcome and at home i used hate the dentist but when i came here every apointment was something i looked forward to Kool Smiles i s a great place to take you child because the employees make them feel special they are very professional and kind

Toccara Joyce

Mak is a great hygienist my teeth feel very clean and Jasmine did my xrays not discomfort thank you :)

tehany reyes

The Ortho and general team are great.

Emileidy Soto

Shares is wonderful and kind lady front desk Carla and Rich were helpful and Yesenia did a great job cleaning my girls teeth

Jose Car

My kids love the games in reception area and ofcourse the staff is very nice

Shquanna Williams

The receptionist at the front desk is very rude and disrespectful when you talk to the office manager he has a don’t give a damn attitude the staff in the back are awesome nasty . I brought my daughter here for a yearly check up they found she needed if you filling I asked them if they can do for anytime but to get Peyton more they only did two at a time . I would not recommend anyone to take the child all themself to this dentist . Office is very dirty so was the bathroom staff an office manager needs to learn How to treat patients

christa terry

Staff is friendly and very patient .. thank u

Thalya Bailey

My experience at Kool smiles has always been pleasant ... the staff is friendly tells me what I need to know and is helpful!!!!

Milan B.

The lady at reception could have been more friendly. Had slightly bleak attitude ..

Angela Hayes

I am still trying to figure out why my husband and I experience was the worse, because our daughter goes their and I have been nothing but satisfied in and out service. But my husband and I both waited an hour before to be seen and the whole appointment took 2 hours each. My appointment was at 9:00am and I was done at 11:00 and wasn't seen until 10:20am, my husband appointment was at 10:00am he didn't get seen until 11:00am and her was there until a little after 12noon.

Ritchie Fortt

This is the best dental experience I ever had.. I've been to Dr. Dental and just received a polishing.. I am highly recommending this Office to all my family and friends.I am 32 years old and amazed. Great Job!!

Jacinda Larrea

Been coming to this kool for 7 years everyone makes us feel very comfortsble!! Will continue to come here thank you to whole team for s great experience!

Sam Rosier

The staff is knowledgeable, and always extremely helpful. I would recommend the New Haven office to anyone!

wanda torres

Everything was fine. Very, very good!

Karen Maria

Absolutely horrible and unprofessional. I had a dentist critize me in front of other patients, telling me I'm 20 years old and shouldn't have to go to the dentist with my "mom". You don't know my life situation and have no place to judge. Don't waste your time!

Linda Barone

Great staff, minimal wait time and best of 3 kids with no cavities, a win win!

Malikia Jones

My brother and I have been attending Kool Smiles for years, the service is great and the doctors look out for your well being

Adia Thompson

I had a wonderful experience the staff wat very helpful. They help me pick out mt partials i was very indecisive, and the staff was very outstanding wit there service. Thank you kool smiles.

ya boy jadon

I love bringing my boys here. We were going to another office in East Haven where we reside. But they didn't enjoy going. But once we started coming here they looked forward to every visit. The funny thing is my son said mommy can we go early. My other son yelled Yayyy we are going to the dentist. This makes me happy as a mom that my sons love coming to the dentist. This will pave the way for them to enjoy and love taking care of their teeth.

Tyquanna W

My second time with my daughter she's very happy staff is very professional and caring !!

chastity berrios

Awesome staff! Very Friendly and professional. Just had my wisdom teeth removed and the surgeon did an excellent job! Thank you all!

Rochelle Harrison

Kool smiles is a friendly environment and clean. My children and I have been coming to Kool smiles for years, never had a problem....

Cori Zeuli

I brought all 4 of my children in to Kool Smiles the other day and the efficiency and knowledge was amazing. They interacted with all my children great and were able to handle my very active 5 year old. Thank you for the great service.

Tia Jones

I used to like Kool smiles when they first opened. I recently switched my children from there because they are unprofessional. They overbook appointments and the sitting time once U get in the back is ridiculous because they only have 1 doctor working.

Xu Yue

Very nice and experienced dentists. The price is very reasonable. I was diagnosed to be deep cavity and need a root canal. After the deep cleaning the dentist found the cavity did not reach the nerves and finally decided to fill the hole instead of root canal. I was told to return for a root canal anytime I feel hurt in the future. This is really a thoughtful treatment.

Sara juarez

Me encanta este lugar porque son todos muy amables especialmente la nurse Elizabeth super sweet and helpful.

Ebo Lo

We've been clients for over 2 years and service was good up until this year. The turn over rate is HORRIBLE. . Some staff are very pushy and unprofessional. . The pediatric services are horrible as well. . . Adult care is OK. .would no longer be a patient there . .

Xp3rtgaming .

I had a great experience today at my visit although my gums are a little sore but I'm glad I had Enio to be my hygienist.

Glenda Flores

Me Gusta El Trato Con Los Pacientes Y Mis Hijas Super Felices

Ebony Peace

The entire staff was awesome..

Kimberly Lamothe-Geneus

Very accommodating and super kid-friendly. I enjoyed every bit of my visit and Shirley was extremely helpful and understanding regarding an insurance matter.

Brittany murphy

They were Ruud an hAd me an my four kids waiting in the waiting area for 3 hours. My twins needed work done but they were coughing because they have asthma they told me because he sick they can not rescheduled their appointment an will no longer be seen there. I've never heard of that and my feelings were hurt I walk out in tears. They were so mean don't go to the Kool Smiles in New Haven it would of been the first time the twins ever had work done but it's okay i found a better way nicer kid friendly dental office that understands when a child have health issue but Also need dental work professionals. kool smiles do better.

Gloria Castaneda

The most unprofessional experience I ever had in dental care. I had an 8am appointment and I was only seen at 9am. Even then, the secretaries didn't do their job correctly and hadn't checked my insurance prior to the appointment, making it so that I couldn't be seen by a dentist. When my insurance couldn't be confirmed because the company is at a different time zone, the dentist proceeded with the cleaning without notifying me that it was possible I would be completely charged for the appointment! That is not informed consent as they didn't inform me. There is no privacy. You don't have an individual room and so everyone is next to each other, and you can hear other dentists talking to patient. Don't waste your time here like I did.

Jakar Brock-williams

Mak is the best hygienist my teeth feel so good ...thank u !!! Mak the man with the plan!!!

Stephanie Krantz

The staff here is great. I have had Cara with me for my appointments a few times now and she is by far the best! She takes the anxiety out of going to the dentist by making it a positive experience. I had my wisdom teeth removed by Dr. Powe, and Cara was there holding my hand through the tough parts. We were all able to joke around and laugh which made the experience that much easier.

Nashaa hernandez

I had a wonderful time with the staff at kool smiles Tempestt and Tonya were so funny and kept me laughing while we waited for the dentist. They make my dental experience a pleasant one. I look forward to my visits.

Anne Haba

My daughter loves it! Everyone was nice to us. We were an hour late to our appointment, and I explained the situation; they were nice enough to squeeze us in.

Regina Moore

They are always professional kind and nice to the kids

Linda Barone

Great staff, minimal wait time and best of 3 kids with no cavities, a win win!

Malikia Jones

My brother and I have been attending Kool Smiles for years, the service is great and the doctors look out for your well being

Adia Thompson

I had a wonderful experience the staff wat very helpful. They help me pick out mt partials i was very indecisive, and the staff was very outstanding wit there service. Thank you kool smiles.

ya boy jadon

I love bringing my boys here. We were going to another office in East Haven where we reside. But they didn't enjoy going. But once we started coming here they looked forward to every visit. The funny thing is my son said mommy can we go early. My other son yelled Yayyy we are going to the dentist. This makes me happy as a mom that my sons love coming to the dentist. This will pave the way for them to enjoy and love taking care of their teeth.

Tyquanna W

My second time with my daughter she's very happy staff is very professional and caring !!

chastity berrios

Awesome staff! Very Friendly and professional. Just had my wisdom teeth removed and the surgeon did an excellent job! Thank you all!

Rochelle Harrison

Kool smiles is a friendly environment and clean. My children and I have been coming to Kool smiles for years, never had a problem....

Cori Zeuli

I brought all 4 of my children in to Kool Smiles the other day and the efficiency and knowledge was amazing. They interacted with all my children great and were able to handle my very active 5 year old. Thank you for the great service.

Tia Jones

I used to like Kool smiles when they first opened. I recently switched my children from there because they are unprofessional. They overbook appointments and the sitting time once U get in the back is ridiculous because they only have 1 doctor working.

Xu Yue

Very nice and experienced dentists. The price is very reasonable. I was diagnosed to be deep cavity and need a root canal. After the deep cleaning the dentist found the cavity did not reach the nerves and finally decided to fill the hole instead of root canal. I was told to return for a root canal anytime I feel hurt in the future. This is really a thoughtful treatment.

Sara juarez

Me encanta este lugar porque son todos muy amables especialmente la nurse Elizabeth super sweet and helpful.

Ebo Lo

We've been clients for over 2 years and service was good up until this year. The turn over rate is HORRIBLE. . Some staff are very pushy and unprofessional. . The pediatric services are horrible as well. . . Adult care is OK. .would no longer be a patient there . .

Xp3rtgaming

I had a great experience today at my visit although my gums are a little sore but I'm glad I had Enio to be my hygienist.

Glenda Flores

Me Gusta El Trato Con Los Pacientes Y Mis Hijas Super Felices

Ebony Peace

The entire staff was awesome..

Kimberly Lamothe-Geneus

Very accommodating and super kid-friendly. I enjoyed every bit of my visit and Shirley was extremely helpful and understanding regarding an insurance matter.

Brittany murphy

They were Ruud an hAd me an my four kids waiting in the waiting area for 3 hours. My twins needed work done but they were coughing because they have asthma they told me because he sick they can not rescheduled their appointment an will no longer be seen there. I've never heard of that and my feelings were hurt I walk out in tears. They were so mean don't go to the Kool Smiles in New Haven it would of been the first time the twins ever had work done but it's okay i found a better way nicer kid friendly dental office that understands when a child have health issue but Also need dental work professionals. kool smiles do better.

Gloria Castaneda

The most unprofessional experience I ever had in dental care. I had an 8am appointment and I was only seen at 9am. Even then, the secretaries didn't do their job correctly and hadn't checked my insurance prior to the appointment, making it so that I couldn't be seen by a dentist. When my insurance couldn't be confirmed because the company is at a different time zone, the dentist proceeded with the cleaning without notifying me that it was possible I would be completely charged for the appointment! That is not informed consent as they didn't inform me. There is no privacy. You don't have an individual room and so everyone is next to each other, and you can hear other dentists talking to patient. Don't waste your time here like I did.

Jakar Brock-williams

Mak is the best hygienist my teeth feel so good ...thank u !!! Mak the man with the plan!!!

Stephanie Krantz

The staff here is great. I have had Cara with me for my appointments a few times now and she is by far the best! She takes the anxiety out of going to the dentist by making it a positive experience. I had my wisdom teeth removed by Dr. Powe, and Cara was there holding my hand through the tough parts. We were all able to joke around and laugh which made the experience that much easier.

Nashaa hernandez

I had a wonderful time with the staff at kool smiles Tempestt and Tonya were so funny and kept me laughing while we waited for the dentist. They make my dental experience a pleasant one. I look forward to my visits.

Anne Haba

My daughter loves it! Everyone was nice to us. We were an hour late to our appointment, and I explained the situation; they were nice enough to squeeze us in.

Regina Moore

They are always professional kind and nice to the kids

CAROLYN JENKINS

Dr. Charles DDS and her dental assistant, Tanya Thomas were the nicest people in health care I've experienced lately. Tanya was warm and careing, while Dr. Charles was understanding and informative. Thank you Kool Smiles for the pleasant dental visit.

Vincent Juliano

Very poor dentist dose not know how to diagnose a poor crown. They do not know what a post core and post crown build is they want to pull your teeth. You will need implants after there care or a good dentist to do post core post crown build.

Odalis Galarza

Although the staff was amazing, they did horribly with booking. My appointment for my son was at 9:45, I walked out at 11:45 and he was yet to be seen.

Desiree Pina

Receptionist is EXTREMELY RUDE

Ivy Ayala

Staff was great. Always able to schedule my three kids together. Very convenient

Haider Ali

The staff is good but Doctor has no concern for patient except for money. They recommended sedation and anesthetic for my 2 year old to put in crowns and performed X ray. I am shocked that how greedy these people can get without considering the well being of kids.. Dr. Shruti was not only rude but she did not even try to discuss the recommandations Never going back!

ELIJAH HARPER

I was a pt on 2/13/18, Dr Wechsler made sure he explained every step clearly, the assistant Jazmine made me feel at ease. I want to say Thank You to the manager Mr. Rich who got me in so that I can have relief. Thank You Kool Smiles.

Nickee xoxo

They did a great job on my teeth.

Zugeily Rolon

Erik, my daughter Hygienist was amazing with my kid. Love the work he did.

CAROLYN JENKINS

Dr. Charles DDS and her dental assistant, Tanya Thomas were the nicest people in health care I've experienced lately. Tanya was warm and careing, while Dr. Charles was understanding and informative. Thank you Kool Smiles for the pleasant dental visit.

Vincent Juliano

Very poor dentist dose not know how to diagnose a poor crown. They do not know what a post core and post crown build is they want to pull your teeth. You will need implants after there care or a good dentist to do post core post crown build.

Odalis Galarza

Although the staff was amazing, they did horribly with booking. My appointment for my son was at 9:45, I walked out at 11:45 and he was yet to be seen.

Desiree Pina

Receptionist is EXTREMELY RUDE

Ivy Ayala

Staff was great. Always able to schedule my three kids together. Very convenient

Haider Ali

The staff is good but Doctor has no concern for patient except for money. They recommended sedation and anesthetic for my 2 year old to put in crowns and performed X ray. I am shocked that how greedy these people can get without considering the well being of kids.. Dr. Shruti was not only rude but she did not even try to discuss the recommandations Never going back!

ELIJAH HARPER

I was a pt on 2/13/18, Dr Wechsler made sure he explained every step clearly, the assistant Jazmine made me feel at ease. I want to say Thank You to the manager Mr. Rich who got me in so that I can have relief. Thank You Kool Smiles.

Nickee xoxo

They did a great job on my teeth.

Zugeily Rolon

Erik, my daughter Hygienist was amazing with my kid. Love the work he did.

Trai Row

Staff and physicians are always professional and courteous, follow up exam is always given in advance, your child's dental history and needs are explained in laments terms so you can relate and understand. The establishment is always clean and well kept.

Kanijah Fuller

Love my teeth cleaned here been coming to this location for a long ... great staff and DR

aqueen122

Great experience with Kool Smiles....Seth LOVES you guys!

Don woo

Adriana was really good my teeth feel very clean and Celeste did my x-rays didn't feel anything .. thank u thank u!!!

Keyschla Hernandez

The receptionist are awful. They'll cater badly. I've been calling for 2 days for an appointment and when she answered she told me they can make an app because they don't know why i have to bring my daughter to New Haven because I was from Bridgeport. I told her the Bridgeport office give me a referral because they don't deal with the cravings and New Haven do. The lady put me on hole and transferred me to the office of Bridgeport without asking who was the patient. I do not recommend this office because they treat people badly. The lady said that it's only one person working in the office and has more patients waiting. She don't even gave me her name so who ever was working on 3/24/2015 at 2:20 you need to change you attitude.

J Gilbert

Apparently they have a very hard time answering calls I have been hung up on 5 times in five minutes

Jamesha Rumley

I haven't been here I love coming

Mona Cherry

I had 10am appointment and didn't get seen until 1130..I had 3 tooth remove yesterday and the surgeon that did it lacks empathy..He was running back and forth between myself and three other patients.. I was left in the room for a very long time..When he was done,he did not even take the time to listen to any concerns i had after.. The dentist assistant was very kind..However,, I won't be going back to that location anymore..

Lupita Perez

Bad service

Jay Gee

The front office manager is extremely rude and condescending- she told me I was lying about being in pain! She cut me off and was not empathetic at all. Kathy is her name i believe- whoever works days on Tuesdays. If you have the option to go elsewhere- go. Also- the first doctor I visited completely misdiagnosed me and I ended up having to pay to see another doctor, then come back again for a situation that should have been rectified the first time.

ashley acevedo

Everybody is friendly always good service

Monique Austin

I had a great time, the staff was very nice the dentists doctors was very nice, everyone was very nice I love going to kool Smiles

Yao KOUGNIGAN

GREAT SERVICE WITH Dr. SU and TONYA. Sincerely, Y. JP. Koug

Connie Mills

I love getting my teeth clean Sharra did an excellent job well th my X-ray and Adriana do a great job cleaning my teeth as well

Keila Sanchez

I love Kool smiles because they make our visits very pleasant and the hole staff is very respectful and friendly.

Felicia Wright

Everytime I come here im in and out. There excellent service and I recommendend this place to everyone. This is one spot where your definitely going to get in and out!

Dejohnia Moye

New haven kool smiles team is very nice love getting my teeth cleaned by the hygienists

Devo Tarheels

My experience at Kool Smiles has been outstanding for my kids and myself!!!! The staff is very professional and caring i look forward to continuing my families dental care with Kool Smiles!!!!

Trai Row

Staff and physicians are always professional and courteous, follow up exam is always given in advance, your child's dental history and needs are explained in laments terms so you can relate and understand. The establishment is always clean and well kept.

Kanijah Fuller

Love my teeth cleaned here been coming to this location for a long ... great staff and DR

aqueen122

Great experience with Kool Smiles....Seth LOVES you guys!

old chedda

Adriana was really good my teeth feel very clean and Celeste did my x-rays didn't feel anything .. thank u thank u!!!

Keyschla Hernandez

The receptionist are awful. They'll cater badly. I've been calling for 2 days for an appointment and when she answered she told me they can make an app because they don't know why i have to bring my daughter to New Haven because I was from Bridgeport. I told her the Bridgeport office give me a referral because they don't deal with the cravings and New Haven do. The lady put me on hole and transferred me to the office of Bridgeport without asking who was the patient. I do not recommend this office because they treat people badly. The lady said that it's only one person working in the office and has more patients waiting. She don't even gave me her name so who ever was working on 3/24/2015 at 2:20 you need to change you attitude.

J Gilbert

Apparently they have a very hard time answering calls I have been hung up on 5 times in five minutes

Jamesha Rumley

I haven't been here I love coming

Mona Cherry

I had 10am appointment and didn't get seen until 1130..I had 3 tooth remove yesterday and the surgeon that did it lacks empathy..He was running back and forth between myself and three other patients.. I was left in the room for a very long time..When he was done,he did not even take the time to listen to any concerns i had after.. The dentist assistant was very kind..However,, I won't be going back to that location anymore..

Lupita Perez

Bad service

Jay Gee

The front office manager is extremely rude and condescending- she told me I was lying about being in pain! She cut me off and was not empathetic at all. Kathy is her name i believe- whoever works days on Tuesdays. If you have the option to go elsewhere- go. Also- the first doctor I visited completely misdiagnosed me and I ended up having to pay to see another doctor, then come back again for a situation that should have been rectified the first time.

ashley acevedo

Everybody is friendly always good service

Monique Austin

I had a great time, the staff was very nice the dentists doctors was very nice, everyone was very nice I love going to kool Smiles

Yao KOUGNIGAN

GREAT SERVICE WITH Dr. SU and TONYA. Sincerely, Y. JP. Koug

Connie Mills

I love getting my teeth clean Sharra did an excellent job well th my X-ray and Adriana do a great job cleaning my teeth as well

Keila Sanchez

I love Kool smiles because they make our visits very pleasant and the hole staff is very respectful and friendly.

Felicia Wright

Everytime I come here im in and out. There excellent service and I recommendend this place to everyone. This is one spot where your definitely going to get in and out!

Dejohnia Moye

New haven kool smiles team is very nice love getting my teeth cleaned by the hygienists

Devo Tarheels

My experience at Kool Smiles has been outstanding for my kids and myself!!!! The staff is very professional and caring i look forward to continuing my families dental care with Kool Smiles!!!!