Recommended by my periodontist, I saw Dr Dow for a complex case requiring bleaching, extractions, bone grafting, fitting of a temporary and permanent bridge. Dr Dow took me immediately. His office staff is terrific. They made me feel welcomed and they offered their in-house “insurance “ plan which I took advantage of right away. Sue is adorable and very knowledgeable about the ZOOM bleaching method used. She certainly made a difference in the color of my teeth and Dr Dow suggested she do a second treatment which brought the color up several more levels. And he said it would be at NO CHARGE! When my extractions were done, Dr Dow saw me the next day so I didn’t have to walk around looking like a Halloween pumpkin for days. He fit my temp bridge, made some adjustments, and within 24 hours, I had a beautiful upper row smile. I cannot explain what seeing that difference makes and combined with his relaxed but caring attitude ( he gave me his home number in case I had problems overnight), his great sense of humor and the time he takes with his patients, going to this dentist is a pleasure. Liz is very professional as the financial person you see on your way out. She explained the charges, worked with my CareCredit card and made sure to re-explain the office dental plan EVERYTIME I needed to hear it again. This was a tough couple of days running between 2 dental professionals and having so much intricate work done, but I can’t thank Dr Dow and his “ladies” enough.