Reviews of Aspen Dental (Dentist)

Jessica Benkert

I originally chose this dental office because it was close to my apartment. I have had numerous types of dental work done at this office and am always impressed when I leave. All of the staff is extremely friendly and helpful. I moved an hour away from this office but still come in for dental work due to the quality of care I receive. I could easily change to a dental office closer to me but prefer to come to this location because of the staff.

Melanie Bryant

I've been going to Aspen Dental since June of 2015, I have had nothing but great service and a very friendly staff. I would recommend this office to anyone that asked. I went to the office on Oracle road in Tucson Az. Thank you, Melanie Bryant

Ray

I have been going to Aspen Dental for a few years now and I really like the dental hygenist and the dentist themselves. They've made it easy to get appointments. And they are opening one Saturday per month which is convenient in case you have to work Monday through Friday. When I do have an appointment they see me on time no waiting forever in the waiting room period and again the hygienist are very nice.

Allie Phetkhamphou

Friendly professional staff willing help get my teeth to a more happy place. Comfy office; not sure about WiFi. Good itemization of procedures. Thanks guys!

Chuck Jones

What a surprise and extremely favorable experience I had with Aspen Dental. Clean waiting room with very nice people who treated me like a king. The technicians took several ex rays of my mouth with state of the art machines and the dentist ( a very nice young lady named Cheyanne Fazell) took the time and patience to explain my reason for not being able to chew my food and how to remedy the situation. I was terrified at the bill I would end up with for all this professional attention, but said nothing to her about that. After molds of my mouth and my dentures repaired and some lessons on keeping my mouth healthy I put in my dentures which fit great and left. That night I enjoyed my first meal with out pain and suffering. By the way-the bill was so low that I feel they must have made a mistake. All n all I am so thankful that I made the derision to visit Aspen.

Melissa Romero

I walked in the clinic today with hopes of becoming a new patient as this particular clinic accepts my insurance. Needless to say I had quite a few questions about a new patient exam, X-rays, insurance EOBs and wisdom teeth removal as my wisdom teeth recently became an issue. Few questions were answered and I was advised to call the Aspen call center instead of being helped out in person. Now I work at a clinic myself, matter of fact I work front office and I would never, ever, send a patient away and advise them to call our call center to be helped out that way as they are already in the clinic. I’d be more than happy to help. I showed up in person, a warm body, ready to be a patient and ready to chose Aspen as the place to provide my dental needs only to be told to call? Call me old fashioned but this whole experience could have been more personable. I then went to another dental provider where they answered all my questions and made a new patient examination and X-ray appointment for me for Wednesday afternoon without asking me too call anywhere else. Just lost a patient

Kent Brewster

I was impressed by everyone in this office I came in contact with from the time I walked in the door until I walked out. Cheyanne Fazeli DMD was honest on what could be done and not just interested in pushing me to spend thousands of dollars as the last two dentists I saw when on a medicare supplement plan. She was also concerned enough for my health to get the approval from my physician due to previous medical procedures and was concerned about my comfort during the exam, unlike the last dentist seemingly trying to cause damage in thoughts that all retirees have a lot of money in the bank. Midwestern raised people such as her seem to be the most honest. Although completely down to earth, if seen away from the office she could be mistaken as a model. People skills to the max!!

Kathy Murphy

I was afraid of losing my front right tooth so a root canal was recommended and performed on June 27, 2012. Dr. Sung, Cari, Rochelle, Yesenia were all wonderful. The endodontist Dr. Greg and his assistant Leo performed the root canal flawlessly and explained the process slowly, calmly step by step making me completely at ease. Thank you all at Arcadia Aspen Dental Phoenix Arizona. I encourage everyone to go there. Kathy M.

Michael Cook

The staff was such a pleasant staff. The were very professional and very understanding of my situation. I would most definitely recommend this service to friends and family.

Mark David

Great service, seen on time, 7 year denture warranty honored to take care of relining. From soup to nuts done in less than 3 hours. I would recommend, very highly, for your dental needs.

Jennifer Panerio

I just recently had my teeth clean here,crown, and my gum restoration done here...just waiting for my wisdom tooth schedule to be on... but this place is very nice .. my hygienist is amazing, the staff is all nice and everything they are always on point... very friendly and nice staff. Definitely happy to have them.

Kay M.

This place was amazing, the front office and staff were so nice and accommodating. I definitely lucked out when contacting them for a dental issue I was having and got me in and took care of it same day! Would highly recommend!

Elaine Harris

The people in the office are genuinely care about me and my dental needs.

Yusie Shuman

Best place to go for any dental treatment, very professional and helpful. The team member there are friendly and welcoming.

David Margarit

Great staff, always very helpful and friendly. Going to the dentist isn't always a fun thing, but the Apsen staff really cares and are very thorough with what they do.

K. R.-L.

I went in for an emergency wisdom tooth exam which resulted in an extraction. Being that i hate having teeth pulled i was pretty much in despair counting the days. I went in for the appt to have it removed, i explained to Dr. Fazali that i have a history of being anxious etc during extractions, she then mentioned i could opt to see the surgeon and be facilitated under general anesthesia. First off , i wish this had been brought to my attention on the day of my consult a week prior, i would have just gone that route. Overall it was a good experience, despite of what i was there for; but the surgical staff was very attentive. The surgeon himself, Dr. Davies although a bit robotic (as Dr.'s usually are, but ill take excellence over bedside manner any day) did a great job. Thank you to the staff in general, the only place i have ever been where i didn't have to wait more than 5 min to be seen each appt.

Weston Arlich-Picazo

After a few other attempts a few other places we have finally found our dentist. This whole experience was fantastic. Amazing office staff and hygienist, and the dentist is someone we actually look forward to seeing. They're easy too work with and coordinated our benefits masterfully. Perhaps we'll have an update next week after the more in depth appointment. As an aside though, it's especially wonderful that we didn't feel any of the judgement or guilt we usually ascribe to dental offices.

Judy Swartz

Alethea is an amazing Dental Hygienist. She has a calming effect that alleviates the anxiety I usually have sitting in a dentist chair. She really knows what she's doing and exercises caution when working in sensitive areas. I couldn't be more at ease or fortunate with her as my technician. Thank you, Alethea, for being so good at what you do!

Alexandra Norwood

Poor service from my first consultation to the last time I went. Based on their website and reviews for this specific location, along with it's proximity to my house, I thought this was an ideal place to go for dental work. Unfortunately, I was mistaken. Upon my first visit, Dr. Fazeli dismissed the injury to my mouth (I had taken a fall 2 days prior) and decided on a treatment plan without providing me any additional options, recommendations, or education as to why she chose that treatment plan. Being the trusting person I am, I made the mistake of not asking enough questions. They scheduled me for a deep cleaning (scaling) which two different hygienists did. This didn't seem right to me, so I asked why, and they said the initial hygienists was out on vacation and a new one would be stepping in to complete the procedure. Another concerning aspect was the fact that the second hygienist, had ME tell her everything the pervious one had done. Apparently there were not clear enough notes left on my file. Additional issues I encounter include: a referral to a dentist who does not accept insurance whatsoever and a referral to a endodontist who merely looked at my tooth, charged me over $125 and said I didn't need a root canal. Why couldn't my dentist at Aspen determine that? After my deep cleaning was completed, I went to a consultation with three other dentists in the area. ALL THREE stated that they couldn't even tell that a deep clean was done because of the terrible work done at Aspen. At the end of the day, I ended up with poor service, a lack of options, and high dental bills for no reason. Turns out, none of the other dentists that I had consultations would have recommended the 'treatment plan' Aspen did. In my opinion, Aspen herds people like cattle, they don't offer individualize options, and their dentists are not educated enough to handle complex dental issues.If you're considering Aspen, I'd recommend getting multiple consultations before making your decision.

Kara Anderson

I had a great first visit at this Aspen Dental location. They were on-time, very helpful, and just generally made my visit super easy. The dentist was really nice and the hygienist was very, very kind. I would recommend this office!

Joshua Sherman

Good doctors and staff. If you end up needing financing probably going to meet an awkward, hard to talk to young man who is slightly confrontational and an expert at committing conversation suicide. I hope to God you don’t have to talk to this idiot. Other than that you might have a good experience here. I also noted a lot of trash and just random dirtiness like they only have somebody clean their office once a week or something. It’s also kind of weird to see employees outside before work smoking cigarettes then walking inside and going to work. Just doesn’t seem like a fully “on point” office. Shopping around for an all around better office.

Bodie Hull

I can’t say enough nice things about this office! Dr. Fazelli is such a great dentist and super caring. She’s extremely qualified and so professional. The front office staff (especially Gigi) greets you with a smile and the hygienist take such pride and joy in delivering top notch care!! I always look forward to my apt’s w/this office.

Rikke Gore

Very accommodating with explanations the hallway of what they’re gonna do and what they recommend thanks to them I have a beautiful smile again

Maddi Kannel

I love this place! They make you feel very comfortable the whole time you're there. It's the first time I've felt happy about going to the dentist!

Nick Bradshaw

I'll start by saying the staff and doctor were great. My primary purpose for seeing the dentist was an infected tooth/nerve pain and pain that was severe. I received a thorough exam to detail all of the issues I was facing and thought that was great, now I know the totality of what I'm dealing with. My issues came after the exam when it came time to talk to the office manager regarding everything. I was provided a referral and a single sheet of paper that had a $6300 cost for services and no details, it also did not include the wisdom tooth extraction in the treatment plan–I'm calling it a treatment plan, it was more of a laundry list of procedures broken up into visits in a random order with no priority. Similar to experiences I've had with car dealers, I was slid a sheet of paper and asked "how does that number work for you?" long story short, my reply was I can't afford that today, what can we do about the tooth pain I came in for today. The office manager mumbled something about not being able to do anything about the tooth without a root canal on another tooth... he clearly didn't know what I needed. Mentioned an Endodontist not being on site until Wednesday, and offered no treatment to manage pain or infection in the interim. I'm disappointed in the service I received in the sense that while I had a lot of things that needed to be taken care of, that my primary reason for visiting was overlooked for a much broader series of procedures that while needed to be done, weren't the priority TODAY. Now I'm sitting here about to get my second dental exam today poorly managing incredible amount of pain.

Tom Xavier

Friendly staff seemed confident did what they said they would do Making another appointment. Thanks. Tom

Alexa Reamer

Permanently damaged nerves in front tooth from filling done here! They don't care about the quality of their work, it's about the money and getting as many people in and out as quickly as possible. I think people come here because they think it will be cheaper than a private practice, but after going to S&L Dental in Scottsdale I'd say that's simply not true. Not only is S&L clean, they use state of the art technology and actually spend their time with each patient. I now have a dark shade looming over the filling on the xray , which means there's decay behind the filling that was performed at Aspen Dental. I'll likely be paying to have S&L repack the filling since it wasn't done properly the first time and I really don't want to lose my front tooth in my 20's. Beware, the price isn't worth losing healthy teeth.

ERIN Hernandez

Everyone here is so kind and Caring! Best dentist location I’ve been to!

Jeri Corum

The staff is efficient professional and friendly. My experience was positive. They're very reasonable on costs as well. Thank you

Alicia Clark

Professional service, Dr. Sun is amazing.

JoDee Sommers

Polite, friendly staff. I noticed the office was very neat and tidy. Both Dentist I've seen there have been wonderful, professional and know what they are doing. Love this place!!!!

Megan Taylor

I cannot describe how amazing this place is. The staff here actually care and will help you in any way they can. I had some serious dental work that needed to be done and Aspen gave me the confidence, comfort, and pricing to go through with it. Now I can smile openly and no one can tell that I have any false teeth. The quality of the craftsmanship is beyond compare for the price.

Michelle Lee

Terrified of the dentist, but they made my visit quick and simple and discussed different options. They were assuring and made me feel like I get get through this.

Candyce Riviello

Buyer Beware!! They seemed very nice and helpful; however, they took x-rays. I told them, my insurance won't pay for them because I have had X-rays recently. They said, "oh there will be no charge." Then they proceeded to bill the insurance anyway. Guess what? They were turned down. Now they are telling me I owe them $220.00. Be careful. I won't go back.

Deidre Lopez

The staff is always so nice and professional every time I go. They are great with my son (2 1/2 years) and make us all feel comfortable and welcome even when he is being fussy. If it's going to be a while they will even go out into the waiting area and let my husband know so he can return when I am finished. Great experience and great work!

Paul Johnican

I recommend Aspen Dental to anyone who needs dental work. I went in to have 4 teeth remove and the same day I got the dentures without even knowing thank you Aspen Dental with a greatl smile something that I haven't had in a long time. Thanks again from PJ.

Jacky Wong

I picked them because they are in my insurance network and close to where i live. But they seem like a chain scam. Tried to sell you product/services that you dont need. One example was the nurse/hygenist who was taking my x-ray. She asked me if i was interested in removing my wisdom teeth. Cant she tell just by looking into my mouth that they are already removed!? Then tried to sell me a $300 electric tooth-brush!

T Shepp

Great staff, so professional, and caring!! McKenzie M. the Office manager is so nice, and accommodating. :) Made the treatment start immediately, and made sure I went home comfortable. The Dr.'s are so friendly, and genuinely concerned for my dental health, and relieving my pain. I couldn't believe it when I actually was financed! I didn't think anyone would help me. I am glad I made the choice to come to Aspen Dental in Phoenix. I HIGHLY recommend these guys next time your shopping for a new dentist.

John Martens

Very thorough and pleasant experience. Had a complete checkup and they couldn't find anything.

Austin Hua

Dr. Sung and his staff were caring, knowledgeable, and knew how to take care of my fiancee's urgent needs. They were quick to diagnose, provide solutions and alternatives, and were able to help her walk away happy, confident, and a bit healthier. I would highly recommend anyone who has doubts to try out visiting his Aspen Arcadia office to see how making the switch can make all the world of a difference!

Pattie Fox

I had the best experience at Aspen Dental!! I will continue going to them, everyone was so courteous and polite. I am terrified of dentist visits and they made sure I was calm and very well taken care of! I love the staff! Christine T was very pleasant and helpful. Christine P was very sweet and polite. Ginger was very very gentle and compassionate. Thank you Aspen Dental for making my experience pleasurable! :)

DZDZigns LLC

Very friendly staff, very clean office. Fast appointments. Just had a cleaning, going back for more!

Bryce Santiago

Aspen gave me a price up after my insurance paid their portion for some fillings. Every month after I kept getting bills because some portion of the claim was denied. Ended up costing 3 times what they quoted. Also, my tongue was partially paralyzed for months due to the injection of anesthetic into a nerve cluster.

Monica Zamora

Great experience. Friendly and Honest.

Dave Maiden

Very nice and accommodating. Got me in and out without a problem.

Scott Reeves

Classic "bait and switch" operations. Both offices I have been to are owned by one dentist-but you have to see other dentists. At first, I went in to see about new dentures as my older ones had broken. Went through all of the usual sales pitches as originally the new dentures would only be $399.00* each-as they so proudly advertise. Of course the bottom tier dentures are just about worthless in function and cosmetic. Ugly and absolutely no warranty. Do yourself a favor and save your hard earned money. I am a Disabled American Veteran and can hardly afford $2,800.00 for new dentures-mind you my old ones still work very well. Pressured into the deluxe, top of the line, 7 years worth of warranty, etc. etc. $2,800.00 later and waiting for an hour or so the process begun. While waiting, the tech took my old dentures and returned the broken one repaired and seemed good as new. If I had known up front that they could be repaired, I would have never allowed myself to be pressured into new fancy dentures. Should have walked out at that point, but had already signed the agreement. Thus begun the nightmare.... After several appointments to try this and try that and adjust this and adjust that-not to mention about 3 weeks of extreme pain from the new glorious dentures, they were finally adjusted to where at least I could eat. 2 days ago, a tooth broke from the upper denture. Unreal. I called the office near me-owned by the same dentist that sold me the glorious new dentures-as they are so happy to have to come in-and was given the run around that I would have to pay $55.00 to have the denture fixed. Now, mind you I bought and paid for the most expensive dentures they have with the 7 year warranty, blah,blah, blah. When it comes time to honor the warranty you will get the run around about having to pay for a visit. Unreal. They also claim a "money back guarantee"..... Good luck with that. I also plan to file a complaint-as I am most sure there are many-about this business called Aspen Dental.

Michelle Shumosic

I have been coming to this location for a few years now. I checked out some other locations before finding this one. So I tend to have a really sensitive gag reflex (which apparently is quite common in the dentistry field). Well, it had caused issues when visiting other locations, on top of my financial situations (at the time). FINALLY, after this last appt, I didn't suffer through an x-ray exam! I had a hygienist by the name of Ashley helping me. She was temporarily helping this location; she works on the west side of town. Ashley helped me survive what would otherwise be a frustrating & kind of traumatizing experience. I mentioned some personal health issues as well and she was understanding to those and gave me helpful tips to stay on top of my dental health should other issues begin to interfere/overwhelm me and my routines.

Ebony James

Nice and friendly

Billy Gonzales

Dr. Sung and the staff were wonderful! After not going to the dentist for many years from fear, the experience I had at Aspen Dental on 44th St. gave me the confidence that I needed. If you're like me, and have these same concerns/fears about the dentist, fear no more!! Go see Dr. Sung and the friendly staff... You will be glad you did!

Michael S

Made a general cleaning appointment. Arrived on time. Onornique booked me for an exam instead of cleaning. Office manager then said the error was due to double patient books, and wanted to test me for tooth pockets only. Totally inept staff, but friendly? Update: Onornique just informed me that they check pocket depth and then reschedule for cleaning. How ridiculous.! My feeling is the only pocket depth their checking is your pants wallet pocket. Stay clear from this place!

Jessie Rhodes

I got an appointment setup promptly and did not wait long. The staff was very helpful and friendly and had different options for me to work with within my budget (my insurance would not cover everything as usual nowadays). They even helped me setup a day that veterans receive free or discounted dental work. Very impressed! Highly recommended.

Robert Shelton

Great customer service. Friendly and kind.

Kelly White

I have been happy with the service but less pleased with the finance manager. He is very bossy. Over up-selling and very overly direct.

Elaine Gommard

Have been with Aspen Dental for several years and it is wonderful learning their dental employees know their jobs for each customers which makes them wanting to come back. I have refeered Aspen dental to my coworkers after they saw my teeth.

Janet Johnson

Very informative, service oriented. Staff helpful and considerate.

Thomas Hawley

I wasn’t going in for the most pleasant procedure, but the staff was very friendly and concerned about my health. Many thanks!!!

J H

They game me an estimate about $15,000, thats right 15K.

Shari Paris

I was seen right away and had a thorough and pain free cleaning. I had a concern that I might have a cracked tooth but it was just a rough spot they smoothed for me. I would definitely recommend this Arcadia branch of Aspen Dental.

Tina Gruszauskas

Everyone in the office I interacted with was gracious, helpful and sympathetic. I was not rushed or pressured in any way. Dr. Fazali was a dream and she explained what my procedures would be which is what I had in mind. They even scheduled a repair not fixed by another dentist with my extraction appt. And Rachel, Office Manager, went over all charges and even applied for Care Credit for me in about 2 minutes; she was wonderful. I'm so pleased to have found Aspen. Would recommend them highly for any dental problems.

alicia rock

I’m only giving a star to be somewhat nice. They were nice once I got in there and did the visit but, after they couldn’t get my insurance verified. I was told they had to call me the next day. Next day turned into... I had to call them after the weekend. Mind you my appt was on a Wednesday. I called on a Monday and I was told the billing rep would call be back with my quote. Still nothing. Called back on Tuesday and insisted she stay on the phone with me to get my quote. My quote was 4,000 when I was told my insurance would cover 100%. I don’t have that kind of money so, I call Risas. I got my procedure fully covered and done in a timely manner. Never again.

Ben Soto

I had a wonderful experience at Aspen Dental. The dentist and staff are excellent!!!

rita hoffman

the people were professional and nice no problems on their end just on my end they took their time due to my gagging reflex

Allie Brown

I haven't found a dentist I really like and now I am done searching! They were quick, gentle and explained everything that was going on to make sure I was comfortable. I would recommend this dental office to anyone!

Pat Eldredge

I went into the 44th Street Office in Phoenix to inquire about dentures and was very happy with the information I left with. They were extremely thorough with their discovery of what I would be needing as well as what is was going to cost me. It looks like I will be moving forward with them in the weeks to come. They are at the very least worth looking into if you are in the need of dentures.

Tony Perez

Staff was very nice and told me what my option s were. No pressure.

Charon Rollon

I was referred to Aspen Dental through a colleague. I needed to see someone right away and called them. The scheduling department was very helpful and seemed concerned that they get me in right away to receive a consultation, X-ray etc. I left feeling better and the follow up work suggested was well received. The staff was very professional and made me feel comfortable, as though it was not my first visit. I would recommend Aspen Dental to anyone! Keep up the great work guys!

Chartech 01

Best dentist ever. Paid over 1k less than another dentist office was going to charge me and found a cavity that the other dentist didn't less than 2 weeks prior. Staff very good at their job and customer interaction

Tia Bica

Friendly and supportive staff. I was nervous about going back but everyone made me feel comfortable.

seekdlite .

Very friendly employees. Great customer service.

Ashley Jackson

They were nice and time efficient. I would recommend their services to others.

galaxy5502 .

Not my first recommendation, for sure. My regular dentist was out of the office and I really needed seen. My first qualm with tgisboffice was that you have to call a 1800 number to get an appt. I’d rather deal with the front office staff directly. Second, their fax was broken and I had to wait another hour before I could get in. I needed paperwork from another doctor and finally they took verbal consent over the phone. My poor doctors office tried faxing something 16 times. Come to find out they were never able to fax to this location. After my appt, I was referred out and I signed a release to come back and pick up paperwork and my X-rays for my new appt. this was three days later and now their copy machine was broken. Sigh. They were supposed to call me on Monday and never did. I finally stopped in and was given the run around. So frustrating. They ended up sending my X-rays to me in email. The images weren’t attached but inserted and the thumbnails were so tiny my dentist had to re do the entire set. Stupid. What a waste of time this entire visit was. I’m sure they had no issues collecting from my insurance company though. I will never ever go back or recommend this office to anyone. Truly the Walmart of dental offices.

Bradly Westfield

Love this place! Efficient. Friendly. Professional. Way above and beyond having a dental experience that is pain free. Expect to meet all of your over-due dental needs at an affordable rate (that they financed for me when no one else did) and to start feeling good about your smile again.

andrew moralez

The staff is so friendly and professional. My hygienist Nicole is awesome. I have been coming here since they opened and I am pleased every time I get my teeth cleaned.

Patrick Sandoval

I have to be on some "special" teeth cleaning program which honestly does not seem to be any different that a regular cleaning. I am supposed to have 2 cleanings a year with my insurance - but I was charged $100+ yesterday. I am not super please with Aspen Dental. The hygienist though is nice.

Dominick Palmeri

Always have a great experience when I go here. Never any problems and they are always up to date with all my info. Never any hassle with paperwork and they know their job. Makes things go by smoothly and thoroughly enjoyable.

Alexis Brooks

The most unprofessional office I have ever been to. The staff are condescending and rude. IThey keep you waiting up to an hour after your scheduled appointment and then tell you that they have other patients they have to attend to. I came prepared with my new patient form filled out and wasn't seen until 45 minutes later. My advice to them - then don't schedule appointments if you can't see people! They need to hire new staff who understand how customer service works. I would rather pay double the money than have to go back to aspen dental. I am appalled at how rudely I was treated. WILL NOT RECCOMMEND TO ANYONE

Nlee Hernandez

I liked the way they treated me ..such kindness and caring people they talked to me and heard my

barbra falkstein

The prices were not consistent with advertising. The office manager tried to push me into a higher price category than I was interested in. I'm quite disappointed.

Peggy Aspinwall

I paid way more than other offices. It took almost a year to get dentures, not weeks as advertised. Now 2 years with dentures that only the top plate works for me. 2 years and they want to redo them! I thought leaving in the front bottom teeth would give the denture some stability. Wrong. Watch the bill. I paid for stuff I didn't need: electric toothbrush and such.

Ted Fordon

It was very good. Everything was done in a timely manner and the quality of the work was excellent.

Gabe Tena

The staff was very caring and attentive! I had a late afternoon appointment and it was busy, but the staff still checked in on me to see if I needed anything. They would also update me letting me know when my dentist would come see me. At the very end, going over the insurance and payment options was incredibly easy. The young lady who helped me was very personable and explained everything very thoroughly. I left feeling like I knew everything necessary!

Roberta Kwiej

I've been coming here now for a few years and every experience has been great. All the staff are very friendly and welcoming EVERY TIME! I would definitely recommend Aspen Dental to everyone!!

Gregory Adams

Great Visit again. Even when it is painful, always a great visit.

Rolande Giguere

Too bad there are no minus stars. Made an appointment in Casa Grande. I was told to show up at 1:15 because I had to fill out a 4 page health questionnaie to replace ONE FRONT TOOTH on me upper denture. There was a sign at the desk that they would be back at 1:30. I had made the appointment 3 hours before. Then I was to get an X-ray, which I refused. Then the dentist was going to charge me $85 to look at my denture. All I had to do was to smile and she would have seen what had to be done. She would not give me an approximate cost either, so I left. On a scale from one to ten, I would give them a minus 20 and for a scale of one to ten for ripping people off, I would give a PLUS. No wonder we see line ups of Americans in Algadones, Mexico to get dental work.

Donna Knight

The Bill Will hurt Hurt More Than the Dental Work. It was recommended that I have all 4 wisdom tooth removed. This is a controversial recommendation that many dentists disagree with. Usually it's recommended for teenagers, not 40+ year-olds who are having no problem other than a couple of cavities. Statistically, the real percentage of people who have problems with wisdom teeth is small. Everyone was nice but I feel like some work recommended was unnecessary. Recommendation of unnecessary procedures by my previous dentist is exactly why I'm afraid to go to a dentist. I remember my first dentist I had as an adult very fondly because he did everything himself, i.e. cleaning, fillings, tooth pulling, root canal, laminates, etc. Now it takes 3 different people to do this. It makes it more complicated when scheduling appointments and I'm not sure why. I do like that they have payment plans for more expensive work. I have a feeling I'm going to need it in the future. The wait time was minimal.

kristi klein

Great new dentist, love the staff and my new teeth would highly recommend

helga molina

was able to book a same day consultation and I went in for an extraction and deep cleaning the following week.I didnt really like the service of the booking and pricing specialist. Very dull and no discounts were really provided it was a bit pricey. But I really liked Dr. Yana & the dental hygenist that helped me. They were really caring and great service.

Lauren Thornton

Was a Great Experience! Everyone so Professional, yet Friendly. The Dentist found the Problem w/ my Dentures, where others before havent. I just now have to come up with money to get them fixed... which is my own Issue-LOL! Once I have $$ will go back to Aspen

Julia Smith

I had a dangerous abscess, I thought they would give antibiotic then wait for infection to go away before pulling tooth, but they did it right away. I feel so much better now. As it was my first time, they only charged me $125.00 for extraction. Free exam and exrays. They went over options for future work and made me feel informed. I think I have found a new permanent dental office.

mark hammer

i needed an emergency visit, it was my first time to aspen dental, they got me in within the hour for an extra fee for same day. A crown of mine came off and needed it re-cemented. Procedure took 20 minutes. I was charged for cementing and quick visit. But one our later it came off again. I then went to another clinic and had it done. this new cement held on strong.

Katherine Perini

7/18/2018 Good Afternoon, I believe that customer feedback is predominately given when one is disgruntled with the service. As a result, I like to give positive feedback when you have a great experience. Aspen Dental, was highly recommended by my mother, and she is not a lover of dental appointments, which I why I decided to try Aspen. From the first interaction to the last I was consistently pleased and even as writing this, could say I had a good time at the dentist! • Kate Wallace, Syracuse New York, scheduled my appointment (7/16/2018) o She made me laugh, answered my questions, but more than that, she anticipated my questions and gave me answers before I had to even ask! Humorously, she’s my new best friend and if we lived in the same state, she’s someone I’d hang out with, she was just the nicest. • Then I received the courtesy reminder call on day of visit, which I did not expect, but was happy to receive! (7/17/2018) • Day of appointment Taylor immediately greeted me, (I was earlier than needed for the visit) however he continued to check in while I waited and kept me apprised of timing. This also allowed me to see how he handled other patients and his level of service was Outstanding with everyone. • Roger took my x-rays and we talked about Soccer and Kickball, so he should remember me! Also, talked me through the process but also said “I promise to be fast” which I appreciated, as the mouth pieces can be uncomfortable. Additionally, he was fast, but made it seem easy because he was conversational. • Jasmine the internist was awesome! I asked her about schooling and could really sense a passion for the job. My perception is that she is motivated and wants to be knowledgeable as she was taking notes and of coursed I asked about them; she writes questions to ask about after a patients visit not want to interfere during the exams. It reinforced that Aspen employees are expected to be educated and that they hire staff, and interns who fulfill this expectation. • Jamie, who was not responsible for my care directly, I also managed to make friends with and was really funny, cracked me up! She is engaging and friendly with everyone, and that’s great service. • Adored Alethea, and she will probably remember the veneer’s/Snooki (from the Jersey Shore) conversation, which still makes me laugh. • Dr. Fazeli was kind, incredibly professional but also warming when we met and informative (I toned down the chattiness with the doctor, the best I could). • Following my exam I met with Taylor privately, (away from other patients) to discuss further care. I did not feel pressured, I felt informed and he offered suggestions. I apologize for the length of the review however if a team, can impact me, cause me to remember their names, and leave me with a sensation of having a good time, especially at the dentist, then I felt obligated to give feedback. As service staff, in any field, we often hear how terrible we can be, but I believe you should take the time to recognize when something, someone, a team, is truly Outstanding. Thank you for your service and I now consider myself an Aspen Dental customer. Thank you, Katherine

Tommie Henderson

Staff was courteous, knowledgeable and made sure I understood what was going on and my treatment plan.

Nikki Morales

They cured my terrible fear of the dentist! When I first went in, I was in tears, shaking in fear, of having dental work done. The dental hygienist, Ginger, and the dentist both were so gentle, explained exactly what needed to be done to get my mouth healthy and put together a plan. The billing staff showed me exactly what my insurance covered and what my out of pocket would be (and they were 98% accurate-- no surprise bills with over $3k in dental work done this year). I know they have my best interests in mind. The office staff is friendly and send lots of appointment reminders which is appreciated. Highly recommended to anyone.

Helen Lai

Wonderful, friendly office! The hygenist cleaned my teeth very thoroughly and gently. Dr. Sung did a filling for me- he was reassuring and professional, and it was pain-free. I always have a great dental experience here!

Linda Clemens

Wonderful experience! They didn't make me feel ashamed. That means so much. Thank you for this, Linda Clemens

Les Aycock

I went in with major dental issues. It had been some time since I had been into a dentist to have any work done (mainly because of cost). Not only were they not judgmental or challenging about the timespan, but immediately identified solution, scheduled the work, and found financials.

Jae Fae

My dentist was great! She was fast in seeing me and listened to me. She did a great job w an extraction and gave me the antibiotics that I NEEDED and treated me w kindness and respect. Was charged very little doenthe work that was done and got alot of help w moving forward finacialy to get the work done I needed to stay healthy No pain. Gave me what I needed to get through work w out being uncomfortable. I like her alot Hygenist was great X Ray tech was great I'll be back for more work to be done Thank you

Stefanie Harder

The service is outstanding. Hygenist Nicole always does a great job of cleaning and checking for any problems. The dentists are always so friendly and caring. I would recommend this office to all.

june Ross

Disappointed charged for Endo consult even though my insurance covered it 100%,grateful I double checked prior to paying for that! Staff only agreed and followed up after my insistence?? Should that happen? No it shouldn't.

Pray Spivey

My visit overall was very pleasant. The office manager Taylor was very professional and courteous. I went in for a crown and the first assistant Jamie was very warming and welcoming. However the next assistant Christine or Kristy was very unprofessional and made me feel uncomfortable. She was asking questions that didn’t pertain to my treatment and were very intrusive, blunt, and personal. I would recommend this office to anyone because the whole office itself is very nice and the the first couple of people were great, the only thing that left a bad taste for me was the one assistant. I have to go back for my permanent crown and will request not to work with her.

Robyn Porter

When entering the office it seemed okay, somewhat friendly staff. The are very efficient when it comes to taking xrays of the mouth. The actual visit with the doctor is okay, somewhat of a cold bedside manner. Definately would go somewhere else for the dental work.

cookiesss37 .

My fiance went to get a molar that had split in half taken out. THEY TOOK THE WRONG TOOTH OUT, didn't say anything so of course my fiance only noticed after he got home and saw it. If they had told him at the place he wouldn't have paid. THEY PULLED A HEALTHY TOOTH INSTEAD OF A BROKEN MOLAR. AVOID THIS PLACE

Richard Tarjeft

I had gone to Aspen for about two years. They never had an issue with my payments. I changed insurance plans at the end of the year and they were supposed to bill my last visit in 2016 to the carrier I had in 2016. They did not and they waited for 6 months into 2017 to tell me I owed them the full amount of my visit. I had at least 3 conversations about the issue and instead of dealing with it properly it was always the same answer "we will call you back." No one ever seemed to listen to the actual issue they just kept attempting to bill my new insurance plan for a visit that occurred when I had a previous plan. A professional dental office would have billed during the time of service and wouldn't have had an issue. These people are not organized and no one I talked to seemed to have the power to own the mistake.

frank fraanco

fast and friendly only thing is they were 30 mins late but quality made up for that

AnnexSoto .

lacking dental insurance in my adult years until this year, I've had an excellent experience and lots of help with my care

Jessica Whitmer

Every time I come I feel comfortable and well taken care of. They're an amazing team!

shirley butler

The staff was great, they were able to get me in the same day I call . I have got some new dentures, that I had got from out of state but the bottom one was rubbing against my gums. So I asked him could they file it down and they did but my gums was still sore. They told me it would take a couple days, and and gargle with warm salt and water and I did. I didn't wear my dentures for a few days. But when I put them back in they were still rubbing in the same place, I called the office and explain that to them they told me I would have to pay again to get that done again. I told them that didn't make sense to me because they didn't fix in the first place, they said because I didn't get them from them the work wasn't guarantee I told them they didn't explain that to me in the beginning, nor it was in written when I first came in. So because of my experience I would never recommend Aspen Dental to anyone. I can understanding if the rubbing was in a different area but it was the same spot. They just did not file it down enough.

Walter Myers

This dentist was great. Love going back every time for my next visit.

Tara Duffy

The front desk staff, dental assistant, hygienist, and dentist were great! My 2 star rating is how they handle the “check out” process. There was a $135 electric toothbrush added to my bill, without any conversation along the lines of “the hygienist recommended this and it’s optional” but rather “this is required and you’ll have to take that up with the hygienist on your next visit”. Also, my first time new patient visit is covered by my insurance, but they want you to prepay for your next appointments ahead of time without a lot of details as to why, what for, and there’s not a lot of knowledge from the person who is asking for this payment on what the purpose of that is. Very weird experience.

Jakeub Springer

During the first cleaning everyone was very happy a friendly. But 3 days later I came in for a whiting. This was so painful that it felt like a hernia in my mouth. Not only that the Hygienist Nicole was rude and made comments like "you signed the document" and "I thought you weren't that sensitive." This is flat out unacceptable way to treat someone in pain. I paid the full price not before explaining that I was in pain and thought that the treatment was not worth the money of $299. By the way the procedure was not well explained. I will not be returning here just because the hygienist said those things and whats more I would only recommend cleanings here. Your insurance covers the cleanings and if its anything else you WILL BE TREATED BADLY. Go somewhere else if you want a regular dentist.

Rebecca Grim

Dental visits aren't always the favorite thing to do especially if you are having problems but Aspen Dental was phenomenal. The exam and xray were completely free. I needed an extraction and although they weren't able to do it the same day, they were able to contact a different Aspen location in the area who was able to complete the extraction the next day which was a Saturday. Both locations were extremely clean and the staff at both were professional and absolutely exceptional. This will be my primary dental office!

Joyce Kubik

While at a conference in Phoenix my denture cracked. We went to CVS and they referred me to Dr. Sung. I called and he was so helpful. He told me what to get to repair it until after my presentation the next morning. The office was just wonderful in taking on my emergency, repairing my dentures and getting me back to the conference on time. It's so comforting to know that there are people like Dr. Sung and his office staff who showed genuine concern. My dentures were repaired in less than 2 hours and I was back to my conference - feeling quite confident! I have a great experience to share when I get back to Ohio. Thank you Dr Sung.

Alexander German

The office was running behind the night I went in for my cleaning. I checked in 30 minutes early for my appointment, but was not brought back until 20 minutes after my scheduled appointment time. Once I was brought back the dental hygienist was pleasant and did a thorough job on my cleaning. Aspen Dental has reasonable pricing and convenient hours, but I might be in the market for a dental office that is less busy, thus has the time to focus on customer service and getting to know their patients.

Gabriel Barriga

Great staff and fantastic Doctor. She explained in detail the before and after S of each step and processes all no with making sure that I was very comfortable and that my experience with them would be as pain free as possible. Thank you !

MadFan15

I would highly recommend this office to family, friends and co workers. Everyone was really nice. All the staff made me feel comfortable. I am looking forward to going back, can't wait! 5 stars.

Ashley Hudson

Staff here was very friendly and professional going to the dentist can be a scary experience and they made me feel very comfortable. Also worked great with me financially. Highly recommended.

Judy Davis

Outstanding customer services at the front office. Very helpful staff in assisting patients. Nice clean office and ease of parking. Highly recommend.

drshahabj1 .

I had lots of dental issues. The staff was very cooperative and friendly. They helped me solving my problems. Especially Dr Yanna is a very professional, courteous and humble person. Above all, she is very smart and efficient in her job. She carefully understood my dental problems and solved them with her great expertise. A big thank you.

mac mccullough

Very satisfied with all my visits and services provided by each staff member who has met with me. From the first check up where each person was pleasent and easy in their comunications to make me understand procedurs. Each staff member were very good listeners to me, and no one has ever even interupted or rushed me. Every ones been perfectly polite, making me feel the comfort of being here. The Doctor who filled my teeth gave me a comfortable and pleasent experience and appreciation for her skills. The dentures and partials are both a perfect fit to my gums, and perfect fit in their bite together. I have been totally satisfied with every staff member and their help for me, even the the gentalman who arranged the financial assistance with his providing the insurance that allowed me to be able to make this great improvement in my life. Thank you each and all

Justin Coleman

This place was great to me. I couldn't have ask for more thank you

Kristina Flit

The office staff was extremely nice! Dr Sung was so kind and gentle. I highly recommend them!

Sara B.

I came here to have all four of my wisdom teeth removed and I was incredibly nervous I do not do well with medical procedures and it showed. The hygienist was amazing the receptionist was amazing everyone was so reassuring and the doctor made me feel very comfortable. The hygienist even held my hand haha! I would recommend this office to anyone and everyone. They are awesome!!!

Chris Picasso

Although the staff is friendly everything else just seems to fall at the waist line. I was there for 2 hours and waited 25 mins just to see the DDS for 2 mins. The DDS did not even review the x-rays with me. It has been my experience that dental offices do teeth cleaning the same day as your appointment. Their scheme is to run a 2hr diagnostic review, up-sell you, then schedule a new appointment for the actual cleaning (after you have paid for augmented treatment). I DO NOT RECOMMEND THIS PLACE and will be reporting them to BBB.

Michael LaMont

The staff here is very friendly, they run the office very efficiently. Virtually no waiting to speak of. Once in they explain what they are going to do and then do it and your on your way out the door. Your greeted with a smile and leave with a smile. A very pleasant experience start to finish.

Lillian Lira

very disappointed, waited an hour to be seen by dentist, she came open my mouth and ask me to come back. That as not the experience I had before when I came to aspen, will not go back at all.

Rabbaanee Williams

Very Great Staff ! I always feel comfortable !

Christine Quieti

It was great everybody was nice from the office to the doctor my first experience I would recommend this Office to everyone very experienced and very helpful didn't make me feel self-conscious right team

Nah Son

It had been ages since I visited a dentist's office. At Aspen, everyone from Candice at the front desk to Dr. Neil Sung made me feel comfortable. Dr. Sung made sure that I understood the condition of my teeth and the corrective procedures I would need. During my cleaning, Nicole was extremely pleasant, friendly and thorough. With Love It or List It on in the background, I felt like she was doing HG TV for my mouth. Very good experience.

Jonathan Babbitt

The cleanings are good, but I do not like waiting. This past week, I made my appointment time 5 min early and had to wait 20 min to go back. Cleaning took 20 min. Then the dentist was called to do a final inspection, but that was another 20 minute wait. I guess that is why they have flat screens to keep you occupied. If you are not in a rush, this is a good place to go to. Right now, I am looking for a dentist closer to home.

Luigi Leo

Aspen Dental on 44th Street and Thomas Rd provides great dental service. The staff is extremely nice and very professional. The hygienist did an amazing job during the cleaning, and the assistants were very approachable and friendly. They answered all of my questions, and listened to my concerns and preferences. They helped provide the professional guidance and advice needed to make an informed decision without pushing an agenda for their financial benefit. The only thing that I noticed about the experience that prevented a five-star rating was the unusual amount of time that was spent waiting in the chair for the dentist...otherwise, both Neil and David are extremely professional and creative! They helped with an aesthetic repair on a chipped front tooth and it looked like nothing ever happened!

Janet B

Everyone was great and accommodating Pricing was so expensive couldn’t even think about having anything done Especially since I don’t have insurance

Brandi C

Great dental office great staff everyone speaks and is very friendly and professional. Taylor the office manager is great upfront and provides a thorough explanation of your services and plans available to you. I had great teeth cleaning experience with Emily who was also thorough and explained everything she was going to do that day. She also made sure I was comfortable the whole time. I also like the fact that Aspen Dental has late hours of operation I can schedule an appointment and not worry about it interfering with my job. I can go online to submit documents confirm appointments they’re very 21st century they make it convenient for the working class.

Angelina Eaton-Norris

I have been very happy with my care while getting my first dentures here at Aspen Dental. I was very concerned about having my teeth pulled and how I would handle the adjust to the temporary dentures. But surprisingly, after I was taught how to care for my self while healing by Dr. Neil Sung. I have done great. Now I am in the process in getting my permanent dentures, this week. I am so pleased that once again with the team of dentist, dental assistant and the guys in the lab making my teeth. One other person I would like to speak of is the office manager, Rachel. She is so educated and compassionate, telling me everything I needed to know about the steps I would be going thru to the guarantee that is unique to Aspen Dental. Please consider this team for your dental needs, you won't be disappointed. And remember to SMILE !!

Sean Fisher

Aspen Dental is full of caring individuals who care about their work and love helping people.

Jenny VanBuren

Very professional quick but thorough cleaning. Everyone in the office was super nice and welcoming.

Emily Marx

Aspen Dental is more concerned about profit than patients. When my husband went for a cleaning, they tried to add on things like an additional fluoride treatment without mentioning that it was not covered under our insurance or necessary. When I went, I was told by Dr. Sung that I needed "two cleanings" (without any explanation from him). When I went to the Care Consultant, she told me they would cost $300 out of pocket. I said I could not afford such an expensive cleaning but would like to have a general cleaning (which is covered 100% by our insurance once they took off the extra fluoride treatment). Dr. Sung, with his trademark arrogance, flat-out refused to give me a general cleaning stating that he "does not let patients dictate their treatment." So because I couldn't afford the more expensive, thorough treatment they chose to provide me NOTHING rather than a less-effective treatment that I could afford. What a horrible place. If I couldn't afford a full organ transplant a normal doctor would not refuse to provide a smaller treatment that could still prolong life.

fbarton

So far so good.

Marlana Kucherer

My only gripe is the colossal amount of time I was required to spend at the facility for my first visit. I did not expect to spend about 4 and a half hours. When you arrive on time for your appointment, you hope to be seen almost immediately and that didn't happen. I don't believe they think my time is as valuable as theirs. The staff was friendly and professional. I have an appointment again today. Hopefully I'll be seen right away and it won't require me to be there for hours.

Dianne Coronado

The minute I entered the office, I was greeted with a smile. Everyone in the office was pleasant and helpful. I'm glad I found this place!

Brenna Lopez

Very friendly and they are honest about everything up front! Very clean and well maintained facility.

Marlys Weaver-Stoesz

I tried Aspen Dental after being very unhappy with my previous dentist, where I was overcharged, the staff felt unattentive, and they continually tried to sell me stuff. Aspen was completely different. Si friendly, so caring, and they talked through everything with me!

Kunal Bakshi

Me and my wife go to this place just because of experienced and nice doctors. She is going here for last 5-6 years.The billing department is awful. My wife had bad experience twice with the billing department. Earlier when she went they charged 50$ more despite the insurance settlement, after following them for 3 months they gave the credit for the next visit. Now in the next visit she went on Jan 2017 and they sent the bill in December 2017 stating that we owe 115$. First we are living in same address so we got the letter, if not then we won’t get any letter and everything would have gone to collections and spoiled our credit history.We called our insurance and they told everything is settled. Aspen dental sent the final notice ,after that the amount will be sent to collections. I called them on behalf of my wife, the lady in billing was so rude and unprofessional that she said you either pay whole amount or tell my wife to call her and banged the phone off. She also said that she sent her voicemail, and when I checked with my wife she said there was none. Then we called customer care and matter was put to regional manager. She said she will look into the matter and reply us back. After 1 week nothing happened. We again called customer care and matter was about to reach director but somehow regional manager called and told that amount has been waived . This place is awesome just because of hygienist and doctors. Billing point of view, they are worst. If they fix then definitely will go here.

Diane Rainey

All staff very skilled, professional, & patient @ every visit.

Conner Yearian

Rushed and painful... Both appointments that I set up were extremely rushed. On the first occasion, I asked the dentist on to look at a front tooth that was a little chipped, but she was in such a hurry, she did not even look at it. On my second visit to get a filling, a different dentist took care of me. They did not give me enough numbing medication and as they were drilling, causing a lot of pain. Instead of stopping and trying to make me feel more comfortable, he instead said, "Just a little bit more." Excuse me...? I expect to be numbed sufficiently and if not, then given more Novocain. I had to stop him a second time in order to catch my breath, I was in so much pain. After he was finished drilling, the filling was giving him a hard time. He clipped my lip with his tool trying to get a spacer in between the gum-line and tooth, now afterwards, it feels like I constantly have something in between my teeth (just the filing itself, food is always getting stuck in there now, as well) and it is hard to floss. I also asked about having my front tooth looked at during this vists, after which he became annoyed and asked if I wanted to have that done now, to which I responded yes. I understand that the office works off of appointments, but I shouldn't have to have 3 appointments before getting one of my initial requests filled... He left to see if he had time and instead of coming back, he sent the assistant back to notify me that they would instead file down the tooth in Nov, with my cleaning. Absolutely not returning to this office. I've never experienced such awful work or attitude from a dentist. Really regretting my decision to go to this office and pay for this work. I have an appointment with a new dentist to ensure my filling was done correctly, since it is so uncomfortable. I highly advise finding somewhere else for your dental needs.

Kim Lee

Very happy with my experience with Aspen dental very friendly staff I have already recommended Aspen dental to friends & family

janice hopkins

Staff very friendly ,Manager works with you on prices. I was told add another dentist it would cost me $2,500 to do the work that as been did for half the price and much much much more friendly of office. My whole experience was beyond my expectation. Thank you thank you.

ML S

Every soul in the Aspen Dental at Thomas Rd & 44th st. Go see them!!!!!!! They know the true meaning of being empathetic. Thank you fam. Miriam

Stephanie Rynne

Professional, clean, and attentive.

Cindy Davis

Very nice office with great staff. I hate going to the dentist and needed to have an extraction done. The dentist was excellent and I didn't feel a thing! Check in was fast and easy.

James Norris

All of the staff members are very friendly and helpful. Dr. Sung is very kind and gentle--even though I'm usually terrified to go to the dentist, he always does his best to put me at ease.

Shawn Conner

Not finding economically feasible dentistry in Payson, I decided to give Aspen Dental a try based on the new patient free full X-ray’s and exam and the procedure discounts on there website. At a dentist in Payson I paid $120 for X-rays on 2 teeth and dental exam and then was told to extract them my total bill with the X-rays would be $602. Now I admit I haven’t been to a dentist in years and remember when $100 to pull a tooth was considered high. And well I’m not made of money and work hard for it so I declined. But at Aspen Dental, I paid $150 to pull one tooth with no other cost. That was absolutely reasonable and I appreciate not feeling fleeced when I was dealing with a dental emergency and not having insurance nor deep pockets. So I can recommend Aspen Dental to all you folks who want excellent, quality service at a decent price. I especially want to recommend my new permanent dentist Dr Micheal Gardner. Very professional and personable, made me feel welcomed and made the extraction quickly and practically painless. I hope it’s obvious from my review how impressed and relieved they made me feel with the whole experience. Thank you Aspen Dental located at 2641 N 44th St Phx

Jolene Ratliff

The wait was a little extended. However, the friendly staff and the efficiency of the service you receive here is well worth it. I absolutely appreciated the fact that after the visit the office manager goes over everything with you. And if you don’t understand something she is so patient in helping you make sense of it all.

Brian pike

AVOID AVOID AVOID AT ALL COSTS AVOID. Felt like I was in a high pressure sales. Was only showing and giving me prices on expensive dentures even after multiple times of explaining I CANNOT afford that much. You advertise dentures starting at $399, Prices I was giving was no where that. I kept saying I NEED to talk it over with my wife and and see what our options are but just kept pushing the higher end dentures. I explained that I had care credit with a a limit of $1500 a payment I can afford, she insisted that I try for a credit limit increase, I didn't even think they would approve it on my credit limit, score, or income. Even with the increase to s7288 being in Payment range of of Approx $175 I still Can't afford. That would put me into financial crisis. Nor would you care about that you would be paid. Now I know why I got a free appointment.

R C

Elizabeth cleaned my teeth like none other! She is a floater or I would request her & only her. I've been coming to Aspen for 3 years now & always get great service...it's just that this girl really has the natural gift of knowing how to get into your mouth & clean your teeth while making you relax at the same time. This is a gift! Thank you Elizabeth, you rock girl!

Maria Surrell

Staff was pleasant. Office manager was awful. Wanted upper denture, which would involve the extraction of 5 teeth. The front upper was a Maryland Bridge that broke for the second time. Instead of offering me what I asked for, the dentist says he can replace my bridge and repair 3 cavities I didn't know I had. Them I was wist off to the office manager, who quoted a price of $3,500!!! I said, calmly, that is a ridiculous charge. He then said he could lower the monthly payments. How? By my paying for the next 48 or 60 months. I said I'm not paying for a Maryland Bridge for the next 5 years! I got up and heading for the office footing, 4 steps away. At the door the price went down to $2800. For the last 3 weeks I have tried to talk with their billing manager. I get "not available" or no return calls on VM messages and "we'll have him call you." He never calls back.

Debra Puklus

Everyone there was so nice so friendly very helpful I felt very comfortable they did a great thorough exam I never felt pressured and I would definitely recommend them to anyone

Markus Herm

Professional and very friendly staff. I am actually looking forward going back to get my teeth in order. Thank you

Jawad Alkhalloufi

Best place to be nice costumer service all team are professional include nurses ,and affordable price. I will came again for sure if they keep same service and same price I recommend Aspen dental to any one. Doctors are very professional and they know what they doing I was really happy Thanks Aspen dental for the great service