Reading the negative reviews, was like reading my own experience for the past year. The instructors are amazing, talented, and absolutely wonderful; however the owner will say anything you want to hear when he is trying to convince you to sign up. Now, be warned, he will change everything he said in that initial meeting, he will confuse you, he will lie, and he will manipulate the situations. You will feel like that person that you had the initial meeting with is NOT the same person you are dealing with on a weekly basis. He is completely unprofessional. I have heard him numerous times discussing late payment with customers in the foyer in front of other customers. He has done it to me, when I was only a few days late. When asking him questions regarding new stipulations that he is instilling on your program, he can not answer the questions with a straight answer, he talks in circles hoping to confuse you. The program I signed up for was certainly not the same program at the end. He never told me that every time he "tests" a student-that is a lesson. There is no handbook or guideline book for you to see the program information in black and white. His rules change for the people or the circumstance at the time. My daughter absolutely adored her teacher, I am convinced he is one of the best but I could not continue to throw money at Mark like it was candy. I informed him in the very beginning my daughter was only interested in lessons-NOTHING else. That did not matter to him, he pressured and badgered my daughter constantly about additional things. Now, she is only 16 years old and frankly, does not make any financial decisions in our family. Yet, he continued the pressure on her. I could not be any unhappier with the management or the owner of the facility. He is everything (and more!) that these negative reviews state. He is fake and will convince you of whatever it is that you want to hear. When he wanted my money-he acted like my daughter was the best and most graceful dance he had ever come across, when I told him we were done with lessons, he didn't have the common decency to tell my daughter (as he walked right by her!!!) good-bye and thank her for the year we spent there. I am very anxious to show my daughter that other dance studios are not run that way. It is very sad that he preys on people and their finances.