I would have given this studio a 5 stars rating. However, the day of my daughter's recital (6/4/16; BT) I had a horrible experience with who I believe is the manger of the studio, Nancy. I needed to sign my daughter out early because she was not feeling too well, so I approached her before the recital started. I stood waiting for her to assist me for a while (she knew I was there waiting), then looked up at me and said "what do you need?", yes, how unprofessional is that? I didn't pay it any mind and continued with the process of filling out the early-release slip. At the end of my daughter's performance , I approached the front desk to pick up the slip. I stood there for 5 minutes waiting to be helped, she did not even look up at me. A white couple approached the desk standing behind me, she then looked up at them and said "hi, how may I help you?" (Completely different attitude with them), they said they were picking their daughter up early, so I interrupted and said "yes, I was waiting here to do the same", she looked up at me and continued what she was doing with the couple, ignored me. The couple apologized because they thought I was being helped. I've never felt so discriminated in my life. I always thought this black and white contraversy was silly, it's 2016 we should all get over it. But how could we if there are still people like HER treating colored people like ME the way she just did? I love Ms. Jessica ( Best dance instructor. I totally recommend her), so does my daughter, but this so called manager lady should NOT be the face of this studio. She's a racist and I don't usually throw that word around like that. In fact, I've never written a bad review in my life. This is the first! I will not let Nancy get away with this. The lady working with her even saw how bad she treated me. She and the couple were both very apologetic. This review is only to share my horrible experience with this lady and to advise you to avoid her as much as possible. Nancy should be let go, in my opinion.