Reviews of The Barn Bridal (Costumes)

1406 Sam Mason Rd, Bunker Hill, WV 25413

Average Rating:

DESCRIPTION

We have the information of real people like you who use the services and products of The Barn Bridal (Costumes) near to the state of West Virginia.

To this day this business receives a score of 4.1 over 5 and that rating is based on 58 reviews.

You may have noticed that it reaches an reviews average is very positive, and it is founded on a large number of opinions, so we may conclude that the evaluation is very faithful. If there are many people who bothered to give their review when they are satisfied, is that it works.

As you know, we do not usually bother to give tatings when these are correct and we usually do it only if we've had a problem or issue...

This Costumes belongs to the category of Bridal shop.

Where is The Barn Bridal?

REVIEWS OF The Barn Bridal IN West Virginia

Jennifer Lastner

Thought this would be a tough one finding a dress for my stepdaughters up coming wedding. Diane you made this a pleasant experience thank you so so much for all your help. I found the perfect dress.

Morgan Alexandra

Don't expect to be treated with respect here if you are even remotely plus-sized.

Jale Parks

I searched over a dozen bridal shops in northern VA, looking for a plus size beaded white gown... no luck. Went to the Barn and the ladies there helped me find my dream dress! Great price too!

Cheryl Viar

Paula H

Great place to buy any type of gown...from prom dress to wedding dress to mother of the bride!! Staff is so nice and very patient!!Have purchased a few gowns from them!

dmmatthews96

Multiple people volunteered to help me even though it was very busy

Michele White

Fabulous...the ladies where wonderful...thank you

Molly Minch

Wonderful experience! So thankful to the staff and owner for my experience!

Kayla Schoppert

Very helpful people. I actually enjoyed spending the time with the woman who helped. Me

Michela Marchese

The costumer service is great! Employees are so kind and helpful!

Dana McAllister

Patricia Wright

A big thank you to the all the wonderful ladies who graciously helped me find a dress for my son's wedding. I so much appreciate your kindness, expertise, and professionalism.

Haley Zimmerman

Down to Earth staff, knowledgeable salespeople, great dresses.

Pamela Herbert

Buyer Beware. Paid in Full and Ordered a Mother of the Bride Dress back in March and was told 2-4 months. After numerous calling from July-Sept. still without my Dress. Dress arrived in October exactly 1 week before Daughter's Wedding. Rushed Alterations and Dress Still Did Not Fit Right. Added Stress and Very Disappointed.

Amanda Wadel

Wanda Melon

My daughter is getting ready for her wedding this September, Diane Marcy and the staff super professional and so very helpful truly made our experience a magical one. We love this place..

Taryn Hogbin

I would give it 5 stars for my dress selection. I'm giving it 3 for the customer service. I do not write reviews but I have started to rely on reviews. I found this place through my bridesmaid who found her dress here. I loved my dress and I got so many compliments on it. I was very disappointed with alternations. I felt like they really pushed their alternations person on me. Please keep in mind that she was a very super sweet woman. The belt was only sewn in four areas so it puckered and it was actually sewn down into the dress to where we had to cut it. I arrived an hour early on a Friday a week before my wedding. I felt like they had already got my money so they didn't care. A young girl helped me get my dress on and off and the main lady was out there briefly. I sent an email later to share my frustrations after I had to take my dress to my local seamstress. I spent $75 at their seamstress with another $80 at my local. She had to fix my belt, replace a popped off button, fix the bustle because it was dragging the ground since it was down too low, the bra cups were not properly sewn in to give me any kind of support so she had to fix those. I NEVER complain. I always just go about it and think oh well. But I couldn't just let this go after all the money I had spent. I got an email saying they forwarded it on to their seamstress and they ignored the fact that their customer service that day was shotty at best. She later responded that I was right and wanted to know what they could do to make it right. I responded after my wedding and said that it wasn't really up to me. I would love to know what they could do to make it right. I don't like to complain and had I not spent so much money, I wouldn't have. I never heard from them again. I love my dress. I would wear around the house every day if I could. I am sorely disappointed with the customer service. I would recommend saying up front that you will be using your own seamstress if you know someone.

Allison C

The service here is superb! All the ladies treat you with the upmost respect and help vision the perfect dress for you. Prices are very resonable and they have good selection to choose from. I said yes to my wedding dress within 15 minutes! Definitely a 5 star place!

Terry Nisewarner

The staff is very professional

Kim Davis

Beautiful dresses. Very friendly.

Emily Horst

I went Saturday 01/06/2018 to try on dresses for my June wedding. I worked with Nicky (I'm pretty sure that's her name) and she was amazing! She pulled all the dresses i wanted to see and even some She thought would be good. My 5th dress was the ONE, and she let me try on others just to make sure. Everyone there was so nice and friendly, I enjoyed my experience! Then only issue I had was I wish they had larger fitting rooms, but that's not a HUGE deal to me and didn't change my mind on my experience. Their dresses are very well priced too! Mine was less than $800!

Lil Huff

Ruth Glover

Terrible customer service! I was told that before I went but decided to try it anyways. We walked in to look at flower girl and bridesmaid dresses on a Tuesday so we were the only customers in the shop. The lady turned her nose up and asked me twice what color I wanted the dress for the flower girl because apparently it wasn't something she liked. We decided to look around at the dresses and she followed us around then sat there in the middle of the room staring at us like we were going to steal something, no conversation, NOTHING. Weird owners, non personable, not the type of people I would trust with my special day that's for sure!

Liz Whitacre

I always wanted to get a dress from here I finally did but wasn't impressed with how things were handled. The wedding I was in was in September we picked the dresses out in February didn't get the dresses till a week before the wedding. There was no apologies about the dresses being late just when they dropped them off to me it was here is your dress it's your problem now. When I took it to go and get altered it had to be rushed and the dress didnt fit right at all.

Amy Banks

My daughter contacted the Barn to see about ordering a dress. The employee that answered the phone was extremely rude...then got the supervisor who wasn't any better and hung up on her. I've been to the barn several times but haven't experienced great service, The employees don't usually bother to ask if I need assistance. I've bought from there before but there selection isn't that great and I won't be giving them any more of my money. Customers are the income source for all businesses and they should be glad they still have one. Very disappointing.

Eb S

(Prom) The rating was a difficult choice because once the alterations were done the dress looked amazing on my niece. I will say that for plus size women the dress selection becomes limited and/or more meh than awe. The staff were very patient, friendly and helpful which played a major role in my rating. I wish this dress shop could hire or even outsource a few seamstress therefore it's a one and done. There's alot of shops in purcellville with an amazing dress selection in all sizes (found out after I purchased her dress) that will do it all in one.

Courtney Kerr

Elisha Drennen

The Curious Princess

A M A Z I N G experience! I will always shop here for formal wear now and recommend it to anyone else as well. Fun and memorable wedding dress shopping experience.

Barb Williams

My God daughter got her wedding dress here. Arlene the owner is a complete angel! She helped us pick the most beautiful gown I have ever laid my eyes on. They have the most beautiful selection!

M McCardell

Redneck Bowling

Barry Griffin

So grateful to have found this place I found the most amazing dress but the best part was that this is a family run business by a beautiful matriarch named Mouse with the help of her daughter Nikki and daughter in law Sara ( hope that’s the right). They really spend time and effort in helping their customers Had so much fun trying the dresses on and walking away with a stunning gown for a family wedding. Thanks !!

Natasha Gearhart

Never. Again. Never will I give this place my business, and if I'm forced to be a part of a bridal party who orders from here, I'll bow out gracefully. My sister-in-law had such an ordeal from timing of the order of our dresses, to the fit when they finally arrived. The staff insisted we be measured there, and someone obviously doesn't know what she's doing because only one dress out of 5 for correctly, or even close to what it should've. If the woman would've went with measurements my mother completed, my dress would've actually let me breathe and bend over and sit - and those things couldn't even be completed woth Spanx on - I'd hate to think of what would've happened if I hadn't had those underneath. Dresses were ordered for a March wedding in November and arrived with a week to go before the ceremony, leaving no times for alterations of any sort to be done. What really did me in was when I was given a dress to wear in a wedding that cost me over $200.00 and it was NOT even steamed. Are you kidding me?!? So after it was all said and done, I had to take my dress to the cleaners to have all the shipping wrinkles taken out and pay an additional fee for such. Poor service, poor measuring for fit. Avoid this place at all costs.

Melany Yeatras

Stacy Shafer

Bought my wedding dress, bridal party and flower girl dresses hear 27 years ago. Just went back and purchased my dress for my sons wedding. Both times the service was exceptional!! Staff very polite and helpful!!

Tammy Witt

My daught got the most beautiful dress from the barn.she got so many comments on how beautiful she looked and where did she buy the dress.the young ladies working there was so sweet and helpful.wish i could share the pictures of this beautiful ambree pink and gold dress.thank you barn

Natasha Thornton

With 7.5 months until our wedding, we recognize we’re “cutting it close” in the wedding gown world. I’ve been to several other bridal salons and found SEVERAL suitable dresses in my budget, but have still been wanting to explore options. I thought The Barn might be a good option, but I was clearly wrong. As a size 6 bridal, I set my budget for a dress at $650, knowing that most bridal salons only stock 10s and 12s in their discounted sample section, and any “off the rack” dress will need major alterations. Diane, the extremely rude and condescending clerk I spoke with on the phone, scoffed at this budget. She repeatedly called me “sweetie,” belittled me, and insisted that for the style of dress I’m looking for (lace, with an illusion back) I’d definitely have to increase my budget. (She’s wrong, because I’ve found plenty of dresses I like elsewhere. Perhaps this shop is just overpriced) She also informed me that the majority of their dresses at their store are only stocked in 12s and 14s and that she probably would not be able to order a dress in time for our wedding. She said she might have ONE dress in the store in my budget range. When I asked if she could send a picture of it, she responded “oh sweetie, no, we’re way too busy for that.” Then she asked if I wanted to make an appointment to look around anyway to which I responded, “no, that’s okay. I’ve been to several other places and found lots of dresses in my budget. If you don’t think you have anything, I don’t need to come in. Thank you, though” And she just HUNG UP! I’m glad I called before wasting my time going here. Brides beware, if you have a budget or want to be treated with kindness, don’t go to The Barn in WV.

susan pasco

Myranda Hill

Teri LeCompte

Love this place

Tiffanie P

Extremely helpful and such a good experience! This was the 1st and only place I went looking for my wedding dress. After trying on 3 dresses we found it! They work with you to find the style of dresses you like along with being very helpful about what looks the best on you style wise. Definitely going back for all of my brides maid dresses and flower girl dress. I recommend this place to all of my friends getting married .

Sarina Armentrout

Keryn Stokes

My mother and I went into The Barn on a whim to look for my wedding dress. We walked in and got treated as if we rented the entire place out. The ladies and their services were so helpful, they did not even let me hold dresses that I wanted to try on! They let me pull as many dresses as I wanted. While I was trying them on, the girl helping us was so involved, it was great. The seamstress peaked her head out of their back room and suggested I try on a beautiful gown that was one on display. That dress ended up being "the one." I already had chosen my wedding "colors," but upon buying this Ivory gown with a Gold underlay, I had to change every single color. Sue's daughter (Can't remember her name) got out all of the fabric swabs, all colors, and worked with me until I had figured out all of the colors that looked best with my gown. Needless to say, I've placed an order for my wedding dress, ten bridesmaid dresses, and ten tuxedos. I brought back at least five bridesmaids for their dresses, never once having an appointment, and left happy. If you do not go into this small shop acting entitled, you can get over the windows of waiting time that are inevitable. It's a beautiful place with great women. MUCH better then David's Bridal (as far as wedding gowns go!) Love these ladies. Can't wait to send them pictures from the wedding. The Barn dressed our entire wedding party!

April Burks

Best kept secret for the most unique and quality made prom and or wedding dresses. Its a Say Yes To The Dress shop.

Shari Salmon

Everyone was extremely helpful and friendly!

Faith Bain

Not very accessible for handicapped

Kay Pearson

Went with my sister to pick out her wedding dress. From the moment we walked in, the staff was very attentive. They were professional and found the perfect dress. Would highly recommend this shop.

joseph dorman

I just wanted to let everyone know what a wonderful place this is! My fiancee and I are paying for our entire wedding ourselves and so are on a very tight budget. We had been shopping at numerous other stores and had not been treated well because we didn't have as much money to spend on a gown as other people. My fiancee was left feeling frustrated and in tears on more than one occasion. Until we came to the barn! What an awesome experience! When our consultant, Diane, asked us our budget, not only did she not look down her nose at us, but proceeded to treat my fiancee like a princess and gave her the same attention as all the other brides in the store. Not only she find her dream gown, but had a wonderful time working with Diane as well as all the other staff members in the store. I can't thank the ladies there for taking such good care of my fiancee and me and making us feel like we were the only customers in the place. Believe me when I say that customer service like this is hard to find. My fiancee and I know because we shopped around at lots of stores before we found the barn. If you are getting married, I highly recommend this establishment.

Kayla Wharton

I had the best experience picking out my dress here. I recommend to everyone!

Dana Phillips

A wonderful staff! Cozy atmosphere with a beautiful selection of formal dresses!

Tammy Legge Keeler

Great local place

Lisa Davis

Very polite and patient

Abby Covington

The selection was very nice but what turned me off was the service. The employees were very pushy and made comments about my weight and proceeded to tell me it would be impossible for me to find a dress without alterations because I'm "too skinny." Really crushed my confidence and stressed me out to where I needed to leave empty handed.

Tara Reeves-Martin

So so selection, but great service

Chelsey Ellison

I contacted the Barn just to see if they had a dress in stock that I had found at another boutique in Leesburg. Later I ended up making an appointment for their Black Friday sale, and they actually held the dress in the back for me without me even asking them too! I arrive and they instantly remembered I had been emailing weeks earlier and grab the dress from the back. I tried on about 7 dresses and the consultants were so helpful and nice. Ultimately I ended up with the dress I had came for, and everyone was so nice and helpful! I had been to 5 other places before and hands down they were one of the nicest and most attentive. I highly recommend them!

Elena Perez

(Translated by Google) I love!!! (Original) Me encanta!!!

gwen wynkoop

My sons new wife bought her gown here and now my daughter is getting married and i bought her gown here as well. The girls are very friendly. As busy as they get, we had an appointment. They always make you feel comfortable and take the time to help you fit into as many dresses as you what to try on til you find the perfect one.

Business Hours of The Barn Bridal in West Virginia

SUNDAY
CLOSED
MONDAY
CLOSED
TUESDAY
10AM–5PM
WEDNESDAY
10AM–5PM
THURSDAY
10AM–7PM
FRIDAY
10AM–5PM
SATURDAY
10AM–5PM

PHONE & WEBPAGE

The Barn Bridal en West Virginia
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