Reviews of Premiere Costumes (Costumes)

Leilani Nieves

unbelievably accommodating and understanding. i live about 2 hours away in northern VA and needed an item by the following day. the lovely ladies at premiere were willing to not only let me pay over the phone for an item they didn't display online (be sure to call to double check if they have an item, you never know!), but allowed me to send my own prepaid UPS label so i could receive it by the following day. though mine was an extreme case and i don't recommend anyone to regularly try to do this, it just goes to show how incredible this shop is. thank you so much again!

Joanie Cabrera

Just as the other reviews, the staff never fails at being helpful and friendly.

j hawk

One of very few places to purchase professional face and body paint. Service and product knowledge is great. Ask for artist discount!

Cory Carpenter

Although the entrance looks like you are about to get murdered. It's a lovely store that sells makeup that normally you can only get online.

Txxsensational

Great customer service! The lady was very nice and gave us good help around the store !

Stacy Litchford

Premiere Costumes has a great variety of items that aren't the super thin Halloween costume packages we all seem to default to these days. There are options in a range of fabrics and prices. I wish more people would stop in as this is truly a wonderful place. My husband bought a really cool mask while here. The proprietor is really helpful and so nice. She has costumes, makeup, masks including steam punk options, and accessories. Stop by before going to the big box stores.

Greg

A Little scary inside, but they do have lots of stuff. I'd sum it up by saying cheap options.

Michael Childrey

The lady was very helpful. She explained that she could order me different types and sizes. She was very pleasant to talk to. Thank you very much

Felicia W

Good costumes, accessories, and great service!

Vanessa Coggins

Premiere Costumes is a Richmond staple. The staff is always very professional and willing to help. They have a great selection and will even assist you with putting a costume together. The lady behind the counter searched Google to help me make sure my look was accurate. Love them!

Linda Donadio

Shelled is a gracious lady that goes above and beyond to accommodate her customers! Such a fun place to shop!!!!

Shirley Carley

The people who work here are wonderful! They are knowledgeable and friendly. Any time we have asked for advice and then followed their advice it has been spot on and the make up was successful! My daughter is in high school and they have provided her with some great resources for doing make up in the school theatre company. I would highly recommend Premiere for costumes and makeup! (I even bought things I needed for my kids when they were in elementary school and had to dress like famous people from history. So we have been dealing with them for many years now and can truly recommend them from experience!)

Alicia Manning

Not the least bit helpful

Awkward Potato

Wonderful service, great atmosphere, cashier was amazing. Only thing keeping it from being five stars is the fact that they didn't have a very large selection to choose from.

Erica N. Anderton

Selection is good, customer service is great.

Kimi W

Fun

Stephanie Linkins

Found just what i was looking for and fun to look around. Love that you can try everything on (since costumes are hard to find year round unless you buy online). Friendly staff.

Jet Sperlazza

Needed supplies for a 1920's photoshoot and a masquerade ball, one stop shop with reasonable prices for your costuming needs.

Laura May

Excellent staff that are very knowledgable and friendly. Big selection of everything.

N Crowe

We were going to a masquerade party and needed costumes and face masks. I found Premiere Costumes through a Google search and decided to go and see what they had to offer. The staff was wonderful and very helpful. I wish I had asked his name, but a guy who works there is an absolute treasure. His knowledge of makeup is amazing, he is the most knowledgeable person regarding makeup I have ever talked to and makeup has been a hobby of mine all my life. He has a vast knowledge of all makeup bases, pigments and application. He even talked about how to make the various bases for all the makeup and nail polish we buy at makeup counters at department stores. He could easily start teaching a class! He was also very creative as in matter of minutes he turned a very simple mask into a work of art with feathers for my husband. We walked out having purchased exactly what we had gone in for and with a wealth of information about the foundations of makeup!

Sasha Holmes

Entirely too expensive, when you can get the same merchandise online for possibly half the cost.

Felicia Gilley

An out right staple of Cary Town, this place is the best local place to go if you need costume/cosplay supplies or advise. They carry wigs, professional makeup, masks, wings, masquerade masks, prosthetic horns and other such things. The people who work there blow me away everytime, and always know what to suggest for my next cosplay. I'll be a lifelong customer as long as they're there.

Paul Richard

Friendly, helpful staff.

Lynn_UX

Sold me a necklace missing one of the gems, wouldn't exchange for the same one that's not broken( it was really difficult to tell a stone was missing in store, didn't notice till I put it on). Also wouldn't accept a return on something very clearly never opened. People were nice but I'll never go back. Get better policies or die out completely due to situations like this. Oh also, NEVER mentioned the return policy to me once.

joseph yates

They do not accept returns on unused items

Erica Batitto

Premiere has everything a serious cosplayer or SFX artist could ever need. I come here in the fall when costume season abounds to try and find new things to experiment with. The staff behind the makeup counter is very helpful and will gladly assist you in finding what you are looking for. Don't know what a product does? They will tell you, and sometimes show you if a tester of the product is available. That was how I came across Ben Nye scar wax. They even helped me find a shade that would match my pale skin.

Meade Skelton

It's okay, but the customer service is lacking. I remember a few years ago I decided to go as an American Indian for Halloween. Perhaps I'm not a "politically correct" person, so I slipped up and said I was interested in being an Indian chief. The middle aged woman helping me with the costumes then went into a lecture about how the proper term is "Native American" , and she told me in a sonorous tone that she was Native American herself. And this is a woman who was 10 shades whiter than myself.. I didn't have the heart to tell her that, I too , have Patawomeck Indian heritage. I just wanted a costume. I didn't need a lecture.

Steve Waddell

Great customer service.

pat rohan

There's a lot of unique costumes. A little bit of everything.