Reviews of Lori's Little Ones (Costumes)

Jennifer Christiansen

Very disappointed in the customer service at Lori's Little Ones Boutique. Finding and buying a first communion dress for my daughter is something I have looked forward to for years. It is a special mother/daughter moment, unfortunately ruined by the rude and disrespectful customer service at Lori's. I arrived early on Saturday morning, shortly after they had opened. My daughter and I quickly picked out several dresses that both she and I liked. We were waiting for my mother to arrive as she wanted to be part of this special moment as well. Several rude comments were made by the sales person, who also happens to be the owner's mother. She made several comments about the number of dresses we had picked out. Yes, we had picked out about 10 dresses but I did not think this was excessive. Also, there was only one other little girl in the store at the time looking at and trying on dresses (and there are 2 dressing rooms). Finally, I asked the sales lady if she wanted me to put some of the dresses back. She said that typically girls only try on 6 dresses and find the one that they want. I find this hard to believe since the other girl that was there shopping was there for her second visit and this was our second visit as well. I asked her if there was a policy regarding the limit of trying on 6 dresses. If I had been told that she could not try on more than 6 dresses from the start, I would have adhered to the policy. Also, if there had been a sign about the 6 dress limit, I would have complied. The sales lady then went on a rant since the majority of the dresses we had selected were on the mark down rack. She said "some of these dresses - we only make $10 on and we still have to pay the employees." Really???!! I was in shock as to how I was being treated. I have never had such poor customer service in my life. She was so rude. She definitely ruined this special event for my daughter and me. I was so upset by how she treated us that she had me in tears.

Vanessa Cordeiro

Nice selections but staff was a bit rude. I felt like we were inconveniencing them for being there and kept on getting eye rolls.

Izabella Quartey

It is the best communion dress store ever

Sonia W

Second time coming here for a first communion dress. We were in and out and found a perfect dress. They were great.