Reviews of Free People (Costumes)

lydia gamache

customer service is not good at all Always on there phones

Ashley Stellmacher

Overpriced and horrible quality. Stitching consistantly comes undone, seams show, and for the price you pay it is NOT worth it.

Kait Huffman

Friendly staff.

Tsetan Dolqar

Like the previous message said, all the customer service workers seem to discriminate against minorities. I just moved here from California and would often visits multiple free people stores and I've never had the sales team have such poor attitudes. It's as if they not only dread being there but now that brown person has entered, it's the biggest inconvenience to their day. I see them indiscriminately help white people all the time however I've been there over 10 times and I've never been asked if I needed a room started or help. I've spend thousands of dollars at free people however I dread going to the store. The ambience and culture the customer service team has created makes this one of the worst free people stores I've been to. To make matters worse, I went to Anthropologie and their sales team recommended I go to free people to find the look I was going for since I couldn't find it at their store. I told them "no, I'd rather not. The sales girls there are really not nice." The Anthropologie sales person smirked and said "yeah we hear that a lot."

Hannah Whitten

Nice staff, good selection! Plus the store basically looks like what I want my house to too like.

Jesse Arnold

My girl loves this place, I just like to touch all the soft shirts like a weirdo.

Tania Soares

they choose and pick who they want to acknowledge when in the store. customer service over the phone is superb.

Zeynep Elmas

So expensive!

Tamara Leigh

Lovely unique clothes and wonderfully helpful and knowledgeable staff.

Roland Bonitati

Good selection of current fashion , a little pricey

Rachel Tucker

I buy online and if i dont like something return it to the store. The staff never greets or says hello to help.. i was so excited for this store to open up but why would i shop here if they ignore you? Just saying a person that comes in not dressed up doesnt mean they cant affored the stuff.

Graffiti Nail Bar

I drove 2 and a half hours to come to this store for my birthday and no one greeted me nor asked if I needed help. So I made a blank trip for terrible customer service. I’m not spending money at a place that won’t even acknowledge my being there.

Michael Ficocelli

Good clothes cheap. Very nice store.

Dessa Mueller

Overpriced but staff were nice, made small talk, not overbearing.

McCasalin Gorman

Lovely store with very kind, helpful staff. Clean and easy to find many cute things!

Emberlie ostman

My favorite store. The staff is friendly

jazzy wilbur

Friendly and helpful

Clara Molina

A bit too crowded

XOXO Mel

This was my favorite store until I was treated very poorly. One employee I particular followed me around like a criminal. I was very uncomfortable and wasn't even able to browse.

Richard Roe

The staff here is rude, short with customers and acts like they are too good to help people and do their job. Won't be going back till this changes and will be advising others to also stay away.

Patriot log home Builders

I only buy free people for the most part. I was not greeted. Was offered zero help. I felt completely dissed off. I'm an older female, senior in fact. I felt they didn't have the time for me. They made feel bad about even being there. They did give the younger girls help and support. I bought 3 items. The clerk was so rude and none engaging. Return? No. Love free people always will. This location has serious customer service issues. Went back months later, staff ignored us again. Calling corporate.

Kay Gashette

Love Free People....sorry abt the service at one of the stores

Emilie Fielder

Rachel was wonderful, excellent customer service on her end. She worked on an issue and got it all figured out. It's not everywhere where people are so helpful and willing to assist. Thank you Rachel!

Carlos Silva

Wife loves this store

rob sherri

My wife loves free people