You will be able to see all the reviews of real people who are buying the products of Costume Avenue (Costumes) in the area close to Oregon.
Currently this firm receives a score of 4.4 over 5 and that score has been based on 88 reviews.
You may have noticed that its rating is very positive, and it's founded on a large number of reviews, so we may think that the assessment is very accurate. If people have bothered to rate when they are satisfied, is that it works.
You know that we do not usually bother to set evaluations when they are correct and we usually do it only if we have had a problem or issue...
This Costumes is included in the category of Costume store.
Friendly staff, quality stuff to pick from, and reasonable prices
Costumes were very pricey and then they added a cleaning fee. I also had a difficult time contacting the store. I left messages to pick up a costume early and didn't hear back. When I finally got through they said that they were too busy to pick up messages and my costume was not ready. That wasted about two hours in driving time. I won't be back.
Ok for rentals, but don't buy anything. Another customer had travelled 30 miles to exchangen a small item that didn't work. Clerk told her he didn't have the authority to do an exchange and that besides it was too old. We should have taken a clue from that but bought a couple of items $45 in total that we never used - owner refused to give us take them back for either cash or a credit them without my wife noticing kept 2 of the items. FIND ANOTHER COSTUME PLACE, WE CAN'T IMAGINE THEY ARE STILL IN BUSINESS THE WAY THEY TREAT CUSTOMER!
Got an awsome wig for a work related party staff was freindly and eager to help. Prices where a little higher than what i hoped for guess online shopping has spoiled me.
Great place for your costuming and theatrical makeup needs. Very friendly and helpful service.
I came looking for a halloween costume that I know no none else would have. They have a huge selection of costumes from all genres that you can rent. They have plenty of accessories and shoes. The customer service was awesome. I think I was being helped by the owner who was so helpful in helping me pick out a costume. They have traditional, fun, sexy, you. They are used so be sure to notice any wear and tear before renting. The prices are decent, could be a little lower, but decent considering I don't have to buy a new costume. I recommend this place to anyone looking for an authentic and original costume :-)
I love the costume Avenue! You get friendly service and plenty of costume choices that look like they came off of a movie set
great selection of all types of costumes.
Huge selection of costumes, reasonably priced, super friendly and great customer service.
Fun place to visit, the staff is very knowledgeable and friendly. They have tons off theatrical costumes.
Carries a huge range of stock. Excellent, friendly service. Ben Nye theatrical makeup stockist - prices cheaper than Amazon.
The store is very cramped and their service was a little ornery my first visit in, but everytime I go back I get glowing service now. I've both bought accessories and rented their costumes and I love it. Their costumes are quality and comfortable. They do run a little high for rental imo but it's partially because costumes in any off season are expensive. You can even leave the cleaning to them. They charge a VERY small cleaning fee and it takes care of everything.
Great store with awesome people who work there. Very helpful with answering my questions.
My husband loved his costume. It was authentic and handmade which set him apart from others with store bought costumes. 10/10 I would recommend and will rent from here again. It took so long to make his cape I was grateful he found this costume to wear.
Does not allow for returns on costumes, quite cluttered and absolutely never answers their phones. I tried calling some 12 times at different times over the course of a few days and never once did they pick up.
Helped me find exactly the cosmetic product that I needed and its accompanying remover. They had a huge range of options. Very aware of their stock and very professional, good customer service. Went and checked out the product later--it is cheaper in this store than it is online, anywhere! So I guess they will be seeing me again!
Best place to go for costumes for any occasion. They have great santa suits for fair prices
If you're looking for something unique, this is the place. Don't expect it to be junk package-store cheap, but you will have an awesome costume and no regrets. Rent or buy just about anything you need. Makeup too, lots of selection. Too many accessories to list. Open year-round is nice. I'll be back at least once a year!
Great customer service
Great selection of costumes!
The gal that owns it was FANTASTIC!! We came in after a long day of costume hunting..and this SHOULD have been our first stop!! Will definitely come back!
They were very nice and took the time to get me the perfect wig for my costume. Update: I won as the best Lebowski. Costume Avenue is knowledgeable, quality materials, and affordable.
They did a wonderful job on our son's Captain Hook costume
Not for the novice
Staff are very kind and went above and beyond the normal call of duty. I highly recommend this place
Friendly, knowledgable, Awesome. Enough said!
Very helpful
Great Selection of Costume's. Good quality. Would definitely recommend coming here.
An amazing gem of northwest Oregon. My wife and I costume often and the Costume Avenue team takes care of our needs. If they don't have it, they can order it, source it, or give advice while you are making it. I've learned more from frequenting their shop then any book on the subject and I'm well read on that subject. Costume Avenue has vendor space at many industry conventions to keep up with the latest trends in character development in film, television and various media.
They have Everything!!
Great costume shop! It's small in size, but they've got lots of great stuff. Primarily a rental shop with props and makeup for purchase. Staff was very friendly and helpful.
They have lots of cool costumes much better quality than the big Halloween stores.
Great customer service and they had exactly what we needed for a last minute costume party!
Very cool in a status really nice
If you can't find what you are looking for here it doesn't exist. Great shop. Super helpful staff.
I called to rent something I'd rented 2 years ago, at first they couldn't find the item but they didn't give up. They called me 30 minutes later to tell me that they had found what I was looking for, thanks for such great customer service!
Had just about everything I was looking for.
She was very friendly and she had what I needed
Pretty cool store. I just wish there was more options for buying costumes instead of renting them. And they didnt really have an organized section to split the two. They told me some were on sale. But they weren't marked specifically.
UPDATE: In response to the reply from the owner regarding my review! Let me cover the specifics from my phone conversation since you are misrepresenting what was said on the phone. 1. Yes I was told that this company has 15k costumes. Now it's again been told to me in writing. Congrats! 2. The conversation on the phone regarding the 15k was to let me know that there is no way she would ever put pictures up of the costumes because she has 15k costumes and that would take years. I just sat there silently and let her ramble on and on. I didn't even ask why no pics, she cut me off assuming I was headed down that path. 3. No mention of any FY19 project to improve the site. Only that she was busy and the site is no help and never will be since it would take so long to add pictures. Again didn't care really just wanted to ask other questions but again I was completely derailed by this subject matter. If you think organizing a few words as a reply to my review will somehow discredit my complaint you are mistaken. My reviews are honest and as I say always based on my own experience. Feel free to check my average review. It is not my policy to give poor reviews but it is my responsibility to be helpful and honest. In my opinion just be nice, like the young man who called me back after they read my review. I believe his name was Brian. Give him a raise and let him do the customer service. He answered easily the few questions I had and we went about our day. I am sorry this young man had to probably once again come to the rescue. Great Job Brian, (hope your name was Brian) *Raising the review up to 2 stars for Brian trying to help the customer. *Original review below: Website is not of any use other than to get a phone # to then call and speak with a rude lady! She should NOT answer the phone! I say go ahead and stick with Etsy, and Amazon
Nice to be able to rent or buy from a place year round!
Awesome costume shop!
This is the place to go to rent higher quality costumes similar to theater quality wear. Or pick-up higher quality props that aren't all plastic. Costumes are well organized.
Love the place! A wonderful selection of outfits and costumes from many eras and genres. The staff is very helpful and informative. You can almost get lost in there just trying to find the right outfit. If I were to offer a critique, is that some of the outfits need an update or to be replaced from the wear and tear. Also some of the prop selection could receive the same level craft as the outfits (some are standard toy props).
This place is awesome. Super friendly and helpful staff
Great year round selection of costumes and accessories. Mixture of budget friendly items as well as higher end gear. Staff was very helpful and gave me suggestions for beard dye.
Costumes for everything. If you don't have time to make your own, they will get you all set. Rental is spendy but you get a good look. Staff helpful in finding what you need.
They are so helpful and they have everything you could need! Went here to get something for a school project but I am for sure going back for Halloween
It's okay. Big selection and being able to rent is nice and most of the staff is okay. One of the employees was being rude to another employee and he was kind of nasty to customers too. I'd say if you were getting make up and props and stuff then it's good, but stick to online services or a different costume store
This is our go-to place to rent costumes every Halloween they have everything you can imagine and they'll work with you to put together special costumes if that's what you're needing. The staff is knowledgeable and quick to help and the prices are fair.
Really the best place to go for anything theater, Halloween related. Great rental prices, great makeup prices. Very knowledgeable staff and the owner knows all the tricks and tips for makeup!
Always so inviting and so very helpful!! Well knowledgeable staff with so many options and sizes to choose from!!!
Good selection and friendly staff.
What wonderful store! They have all the things! Brian was super helpful! Absolutely a frist stop for all your costume needs!
I came here to pickup face paints and was very impressed with their selection. The staff was helpful in guiding me through what I should consider buying and also sharing with me the process of applying makeup to yield best results. I quickly browsed their custom selection and thought there was great high quality options for rental and also cheaper options to buy if you want a one time use for a party.
The costume shop here has been a staple in Beaverton for as long as I can remember. When I was looking for a Stormtrooper helmet, they did their best to help me at an affordable price. They also don't charge rental fees for days they aren't open, now that is a fair deal. Will be coming back for other costume needs.
Bam, and just like that, a drummer had his outfit for work. Thank you so much, your hours are perfect, your staff wonderful the choices, divine. Highly recommend Costume Ave.
Very kind employees! Super fast service! Helped us find exactly what we needed!
Nice and friendly staff, very good variety of items. Can be a bit pricey depending on what you need.