Reviews of Halloween Express Pineville (Costumes)

Dani Logan

Excellentire selection of costumes and accessories. Lee is great. He helped me with everything I needed. Excellent customer service from everyone in the store. Have recommended friends to visit this location.

Richard Hopper

Great friendly customer service, and a great collection of apparel

Fatin Basheer

The pest place to fine Halloween costumes

William D. Draney

DO NOT BUY FROM THIS COMPANY! I ordered three (3) of their aliens which arrived today without the stands (which are pictured on Amazon). I contacted the vendor and they want ME to pay the return shipping charges. Also, the aliens were very cheaply made, their legs turn up as well as their hands. BUYER BEWARE! I am now going to file a complaint with their Better Business Bureau as well as reviews on Bing, Yahoo and Yelp! They responded to my review 5 days ago saying someone would be in contact with me. No one has contacted me. DO NOT BUY FROM THIS COMPANY!

Thomas Lomas

Lots of wigs, decorations and outfits. I liked the idea of allowing customers to try things on before purchasing.

Grace McGuire

LOVE Halloween Express, HUGE selection and they can order things from their warehouse if they're in stock which is awesome. Personable and helpful staff. My favorite place to shop for my favorite holiday!!!!

Jessica Ford

Came here on a Wednesday night bc hours that are posted says open at 10pm, that is a complete LIE!! They’re not open. Waste of my time.

Geoffrey Steinman

Great staff great prices!

Scott Swink

Store was closed at 7 pm on a Saturday when website shows 8 pm

ocean patteson

Terrible customer service. Since they sell costumes for dogs we called the store at pineville to see if dogs were welcome and to our delight they said yes. After driving 30 minutes to get there we were kicked out by a rude manager who apparently does not know how to inform here employees. Highly dissatisfied and will be writing several more negative reviews. Worst customer service I have ever received. Luckily for us, we have a spirit Halloween with much better selection and nicer employees a little closer to home !

Jack Wong

Great variety of Halloween costumes.

Jimmy Jenkins

Great selection of costumes and props.

Dr Anjali Khushalani

Worst customer service

Rebecca Pollard

Fabulous, well organized selection and very friendly staff. I was encouraged too try the costume on before deciding, which was nice. Special mention to Victoria who was super helpful in finding the right boots!

Sparticus

Large selection of masks and costumes! Helpful staff and a well organized store. I wish this location was open year round!

Lewis Miller

Very scary place! LOL

April Tucker

Been going few years now. Got to know Ms Lisa and Lee really well this year someone decided to split them up which is crazy they are a great team together.. Ms. Lisa still took great care.of my family but the new person in there was rude and strange just kept staring never speaking or offering any help .. We found Mr. Lee's store also so went and visited it also... Fix this put them back in same store!!!

John Stalzer

Everyone was very helpful and I found just about everything I needed

Madison Ransom

My kids and I had a blast exploring the store. The manager on duty, Rane, was a lot of fun and was very helpful. Well definitely be back

Team Judah

I ordered my costume online and it was ready in 4 hours! I'd like to say I looked rather awesome as medusa last year!! Super fast and super convenient.

Makenna Laird

one of the staff members is hella creepy

Vivyan Lawrence

Sucks.... Useless when the store staff are rude

Amanda Karapanos

Staff is super friendly and very helpful. I came in and had so many costume ideas and Rane went over and beyond with helping and narrowing down my costume. The store was clean and organized which also made the process quicker for me.

Doran Tillman

Great store, great service!

Josh Dixon

Store looked really big but when you went in you quickly realized that everything was spaced out so it took up room to make it look full. Selection wasn't that great

Varun Sawant

Disappointment..

saba azad

I was shopping for my haunted house, good selection & service!

Lena Illsley

Great costume, props selection. Sweet and friendly staff. Manager Rane was superb in helping me come up with makeup ideas to compliment the costume. Will definitely recommend to friends and family!!!

Jim Halbert

Very lackluster selection and layout this year, feels very thrown together. Last year was much nicer with a much more fluid layout. Staff was friendly and helpful.

Superpwnagethomas

Theres no thomas costume

Jr Martinez

Awesome experience. Me and my girlfriend went in, Rane was super helpful and very nice. Helped both of us find great costumes! Will definitely be recommending to friends!

John Dufour

Lots of wigs and costumes, helpful staff.

James Mecimore

Best Halloween stuff you can buy. Come check it out

Emilio Guzman

I love

Coleen Thompson

Customer service is very knowledgeable on makeup and costume ideas. I received so much info on zombie makeup, from where the tears in skin would be located to why zombies don’t bleed, that I left there questioning whether zombies are actually real.

Craig Reeder

Great selection. A bit expensive. Was able to buy the same items on Amazon for less money.

cynthia duncan

Staff was not friendly; didn't greet, assist or acknowledge exit.

Zachary Winchester

Pretty cool stuff, but also very expensive. I did find what I was looking for though!!

Bill Diggs

Says it’s open today until 8 pm. Drove all the way to Pineville and it’s closed?

monika hawkins

Great selection. Good range of sizes. Have dressing rooms to try on

Melissa Denice

Best Halloween store

Seth Peabody

Incredible customer service and Lee is extremely knowledgeable. If you need quality costumes or decorations this is by far the best in Charlotte. Loyal customer since 2013.

eric voots

Nice owner that looks out for customers