Here we offer you all the feddbacks of real people who use the services and products of American Eagle Studio (Costumes) in the state of New York.
Right now this firm receives a score of 4.4 out of 5 and that score is based on 247 reviews.
As you can see it has an average rating is really good, and it's founded on a large number of feddbacks, so we can be pretty sure that the rating is quite reliable. If many people have bothered to rate when they are happy with the business, is that it works.
You know that we do not usually stop to give tatings when they are good and we usually do it only if we have had a problem or incidence...
This Costumes is classified in the category of Clothing store.
Clothing for the younger generation
Super friendly and helpful staff. I came in in the morning because I had a rip in the side of my pants and needed a whole new outfit stat. The sales woman was super helpful in picking out a new outfit and I was even able to wear the outfit out of the store after purchase. Completely saved the day!
This store was just reopened with a new look and I love it. The staff was wonderful and helpful. The prices aren't bad either.
Very helpful sales people.
Regarding their Aerie section, they don't carry the entire range at this location and that sucks. So I wouldn't recommend this location for Aerie products, but for AE clothing it's totally fine.
Great customer service
Jeans customize and friendly staff.
Ahh American Eagle. There are stores all over the country so rating it on it's clothing selection seems a bit trite. Instead I'll say that this store has a great layout with ladies on the 1st floor and menswear on the 2nd. It's a huge store compared to the mall locations I'm used to in Ohio. The staff is young, upbeat and helpful. The dressing rooms are large and accommodating but the unwanted clothes need to have a place to be left. I went during a big sale and it still seemed like i had to plenty of space to walk around and find what I was looking for. Great location and great deals!
Cheap
Friendly staff....
The Staff Was Nice,Helpful Really Nice Place To Buy Clothing My Favorite American Eagle Store.
American Eagle has a nice selection of contemporary clothing. Loved the free laundry mat, which is free for college students.
Awesome store. Alterations and laundry in house. The staff is exceptionally pleasant and helpful.
Going to do laundry
It was a great experience in the store my mother buy a lot of things and I met a gorgeous and friendly girl named Liz she was very nice.
Great sale, friendly staff. Love the area in which it's located.
Staff here can be a little too pushy at suggesting new products but overall I had a good experience at the store. P.S. free laundry for those with a student ID.
Completely races people. They treated me as if I stole cloths when I was trying to return them. I even called customer service and spoke with a white lady from corporate. They are all races and unfair. They will no longer be getting my money. Them nor h&m
Clean store, lots of inventory and friendly staff
Es un lugar donde la ropa es de primera calidad...
Ropa barata pero moderna. Me gusta.
Love the brand, love the value.
Buena ropa, mucha variedad
Sales associates were very kind and helped me find what I wanted. Thanks!
Colecciones de moda super linda
(Translated by Google) Bilingual staff (English and Spanish) (Original) Personal bilingüe (inglés y español)
Lots of workers no one is helping they r just chatting together
In love with AE and this is the best store in Manhattan
Really cool store! Staff is very friendly and helpful.
Attentive personnel
Good clothing
I give it 5star u have a girl work there she is the best always take time to help
American eagle is one of my favorite stores. They have a wide range of clothes which are appealing to young adults. They can be a bit pricy but it is wort it. Their clothes are very comfortable and fashionable.
Nice place. Went to an event during pride and there was lots of free stuff
One if My Fave Spots for Casual Clothing.
Great location, Maria was super helpful, super informative, and super nice! Employee greeting was too didn't get his name though, helpful employees are great but them just actually being nice really makes a difference. Butttt the employee at the dressing rooms was really dismissive, not very helpful:/
I did not know they have such an attitude when you return something (Since it is not the size, not because I did not like it). Love American Eagle, but I got disappointed by the attitude I got from the woman who was “helping” me here.
(Translated by Google) Choice, moderate prices , welcome away from the influx of time square. Good address! (Original) Choix, prix modérés , accueil loin de l'affluence de time square. Bonne adresse !
It did not have the size i was looking for
Staff is sooo helpful! Great attitude. Made me want to spend my money!
I don't care for there clothing I was on a manhunt for a beanie for my boyfriend. However, I got a spray called surf from there and everyone loves it on me. It smells awesome and last longer than any bath and body works spray. So I will be stocking up on the perfumes.
They have a wide selection of mens clothes
My go to AEO location. Everyone is always nice. Convenient location. Sometimes the music may be too loud, but that's probably just for me personally (97% of the time, it's fine).
Love the staff
Bonita ropa buena atención y elegante lugar
Helpful staff and good discounts on clothing
Helpful staff no pressure to buy
Helpful staff. They're friendly and will do pretty much anything for you if you're looking for an item
Excellent
Great clothes, horrible staff and leadership team. Worked behind the scenes before it got re modeled and I couldn’t take it all. So I quit. Still love the clothes
I don't usually shop American Eagle for their clothes. But, their recent $20 bra promotion got me in the door, in addition to the $5 discount. They have a limited selection of sizes though compared to the Soho location. It doesn't require a purchase to reveal what you win in the promotional card, but the cashier was a little pushy about how she will only reveal it I make a purchase...
Store was nice. There was a laundry section. Selection was nice and staff was friendly. Took a while at checkout needed more staff on registers.
Union square ae studio was remodeled. They have custom jean decorations. Very friendly staff. A sitting lounge with free water bottles. A free laundry service for neighborhood students.
I had the most pleasant shopping experience of my life at this AE. I personally hate shopping for jeans, but the sales associates were patient and understanding and I left with a bunch of clothes that made me feel and look great. Couldn’t recommend more!
Convenient location. Friendly staff. Easy and quick shopping
I was pleasantly surprised to find I really liked their jeans the last time I was in. I managed to find a very inexpensive pair of capris that worked perfectly for the summer - on sale to boot. In the summer, they also have a fabulous selection of flip flops. Essential.
I love this place. Real customer service! Thank you so much Alain and Malik for such a great experience!
Great customer service. Staff are very helpful.
What's not to like? Great style of jeans at excellent prices. Well made and great staff to ring your purchases up!
really cute place with really friendly staff and really really really cute clothes
This store has great clothes. I find it to be expensive though. I don't shop here alot but when I do I find what I'm looking for without a problem.
Very nice store.
Largest clearance section I've seen
Was able to buy a nice light jacket here. Saved the trip. Would return.
Interesting experience. There are laundry facilities and customized Jean making. There is also a lounge on the 2nd floor.
(Translated by Google) Super varied merchandise, very friendly and in excellent location (Original) Super variada la mercadería, muy amables y en excelente ubicación
Very helpful staff.. All smiles all the time
(Translated by Google) Very clean and beautiful (Original) Muy limpio y bonito
Big store with a great selection. Really awesome staff.
I stopped in here because I saw a bra online that I wanted to try and happened to be walking by. While this location does not have bras I discovered (they do have swimwear), the store seemed super well organized, well-lit and all the salespeople were INCREDIBLY friendly and nice. Like not in an annoying way! Somehow I genuinely felt like they cared when they asked if I needed any help. Very pleasant experience even though they didnt even have what I was looking for!
I always buy my jeans from American Eagle, but I'm reconsidering that choice after visiting this location One of the employees here made a somewhat sizest comment toward the person shopping with me. Then we went back to try on clothes and realized the mirrors make you look much larger than you really are. Not a sound business decision.
people and staff here are amazing. everyone was so nice and welcoming and were such great help. also decent amount of selection here. i'll definitely be coming back soon.
Walked in and out within five minutes after failing to find anything special or interesting.
The staff was very helpful!!!!
(Translated by Google) Tidy store and very nice employees. (Original) Magasin bien rangé et employés très sympa.
Went her once and never again because my first visit was not normal. I could not freely walk around and look at items. Was constantly being rushed by sales associates and the items I did want I couldn’t hold them like other customers; mines was taken straight to the counter. Mind you it was super early so time wasn’t a factor. This happened when I was on the first floor looking at jeans not upstairs. The downstairs employees treated me opposite of the other customers. I purchase what I chose and left never to return. Best location is the one on 34 street.
Best clothes hands down
Love this AE store, they have an area to wash clothes or a service desk where you can have custom designs to clothing and the reusable bags you get after every purchase is nice to have as well.
Nice but not recommended for shop staff is fine but not too much halping to tell ask you what you looking and what you want to buy
Sales staff is very helpful and knowledgeable. Just by looking at me, they knew my size and made appropriate recommendations.
BEST LOCATION IN THE CITY!! Amazing customer service and beautiful store. This is the only location I visit now !
I have spent hundreds of $ and do not regret. Nice outlet, prices much better than in Europe, only thing you have to fit all you want to buy as S doesn't mean European S:)
Nothing
:) good
I have found everything i wanted very easily. The employees are very friendly and helpful. The employees show you where things are instead of telling you and letting you guess where the stuff is. It has a lounge area good for sitting on a work break or a nice place to sit while you wait for your friend to decide on what to get.
(Translated by Google) Excellent customer service (Original) Muy buena atención al cliente
Buen Lugar para comprar y buenas astencion
I have been there a year ago had to return some jeans I have orderd online. Got so much attitude from stuff . I am very disappointed. She was complaining that store isn't a post office and online orders should be returned by mail. Well, since then I don't shop with American Eagle at all. If company states that a buyer has 2 options to return things and then in store you getting attitude as if you are stupid or not able to read is too much. Make it clear for buyers and employers. If i have an option to return in store make sure to inform you employers not to give attitude about that. I don't have a car and I live close to subwas. This actually gives the most convenient way for me to return online orders in store. Returning by mail will cause me more waist of time and problems than in store return. This company's policies are not thought through. Disappointed.....
Cooool
My favorite American Eagle spot in NYC. Super organized place and equally friendly staff with their help and suggestions. I had a bunch I wanted to try here and they helped me a lot with getting a different size, getting their opinions on how something fit etc. Whenever people are friendly, it's always a memorable place!
Love AEO
Where's gina
Lindo presioso
19union sQuar una muy buena y ecelente mercancía d primera amo a Améric Eagle
Good staff and nice are to wait for your pants to be customized.
Some of the best customer service in a chain store I've seen in a while. They were so friendly and helpful!
The store is usually packed with "younger" crowd like teenagers. Which is why I am guessing why most of the staff is teenagers. The service is usually good but sometimes, the reps are way too friendly or pushy. I remember one of them telling me how she is going start binge drinking over the weekend to get ready for the bikini season. {I am not even sure how that make sense, maybe I am too old or something...} Although, most of the people who work there are more than willing to help you find a size or direct you to the correct department. I used to wear American Eagle stuff a lot during college and it was very affordable with the discounts. I now mostly come here for the jeans. I like how the jeans come in different lengths, short, long, "normal", etc. Although, at 5' 2", I am still a bit short for Short, perhaps in the future they will have a super short option available. The jeans are comfy and last a decent amount of time. I usually wear the jeans on days I am doing some "active" where I don't want to wreck my more expensive jeans [but now I am thinking about it, why did I bother buying them if I rarely wear them]. Overall, the clothes are durable and very affordable especially with the sales and discounts.
Very nice and helpful customer service
I really just wanted to get in, get what I wanted and then get out. I really don't need the over persistent employee engagement. I was approached the first time by a lady who asked me what I was looking for. I wish she had asked if she could help me so I could've said just no. I said jeans and she continued to ask questions while I replied with one word answers hoping that I could just shop in peace. She came up to me three different times all while I had my earphones in.
Friendly staff, lots of styles
Amazing customer service. Very knowledgable and extremely engaging. Want a good fitted jean? Hit this place up!
I love shopping at American Eagle. Their jeans are amazng. They are the only kind I own because I know they are going to fit just the way I want. The sales associates are always eager to help and are friendly. Also, the store is alw as ys organized.
The space is beautiful. The selection is great. Unfortunately when you go to try on an item and it didn't fit they refer you back to the section where an employee is said to be waiting to assist. I've always had to go and get my own size and return to the dressing room myself. The clothes are okay for men but there are better options nearby. (Scotch and Soda)
Bought two jeans and got 25% discount, good deal. The staff was really helpful and managed to find the jeans that I had seen online within a minute. There are also laundry machines to customize your jeans, really cool, I didn't use it though. Everything was organized and clean, great shopping experience.
Very bad manager do not go to this store !!!!!!
Clean and neat. Very helpful staff.
Foosball. That's what this place is to me. Upstairs in the women's clearance section they have foosball. Granted, some pieces might be broken, but that's what makes the game fun! Otherwise for clothes, check online for on-going sales. It's a sweeter deal in store where you don't have to pay for shipping.
Really great customer service- they made every effort to help find sizes from the back and the right fit. Extremely enthusiastic and helpful people, highly recommend!