Reviews of Party Works (Costumes)

willie riley

Limited selection

Zain Ghani

Awesome baloon selection.

Zakill Smith

Great service

Michelle Masterson

Love this place! They were very friendly and had plenty of party options!

Tico Santiago

The store were completely out of happy birthday balloons in the large size. Smh and the selection on the inside was very limited for any occasion.

Tony Myles

Very limited

Ann

Good party stuff

Phylicia Hollis

The customer service here was not good. The workers were not helpful, when I asked about the price of several items. They acted as if it was my job to go behind the desk and scan the prices. Just not good at all.

Tracy Anderson

Loved the work they done

Dawn V. W. Simpson

If I could give negative stars I would. I was at the Winchester location earlier this summer and left in utter disgust. When I requested to have a balloon blown up for my son’s birthday, I was told that I first had to pay, which I know is not standard policy but I obliged the nasty saleswoman bc it was for my son. Once at the register she patronized me and asked me how I’d be paying when I said by debit she insisted she needed to know what kind of card I was using. When I stared at her blankly not bc I didn’t understand but rather in disbelief bc the question was irrelevant, she told me just look it’s on the front of your card. I then walked out bc I refused to give her the time of day. If this is how you allow your employees to speak to customers, you’ll definitely go out of business. Customers go to the new store on Poplar. The employees are much friendlier and respectful.

Mickey Cameron

Place was dirty, over priced and lacked costumer service

Travetta Stewart

VERY UNPROFESSIONAL .WILL NEVER SHOP THERE AGAIN!!!!!!.......I recently purchased balloons on August 14, 2016. I purchase 12 balloons with confetti to go in them and 4 weights to hold them down. On Sunday it was storming very badly in Memphis during the time. I took the balloons to my car and by the time I got in on the driver side and closed the door all of the balloons popped accept 3. Since I was in a rush and it was storming so bad I didn't go back into the store. I called the store on Winchester once I got to my destination to let them know what happen. The male employee inform me to just come back up there on Monday to get my money, because by the time I would have made back they would be close. I was told on Monday by another employee that the manager didn't want to refund me the money, but will give me a store credit. I also brought in the weights that I purchased with the strings still tied to them to show how they popped. I also left everything all over my car to prove they popped. I contact the manager on Tuesday morning being that I had not received a call and I left my number. I spoke with her and I feel like she had the nasty attitude and refuse to give me my money back for the balloons, but would for the weights. I feel like it is very unprofessional for me to not even leave from in front of the store and my balloons pop. If I would have knew it would be this big of an issue I would went back in the store that day. I honestly don't want a store credit that was offer, because I feel like if am going to be treat like that I will never purchase anything there again and will let my Job, family, and friends be aware of the poor customer service.

Rewa Franklin

Not much to choose from with costume

Ragan Murphy

Service kinda slow, but the staff was very nice.

Toya Kimble

Very nice staff

Chip Harris

It's like a secret Oasis of party decor costumes lighting makeup plates food wardrobe whatever you can think of they have it sometimes it can be a bit pricey but it's great to catch them after holidays and rack up on sales they truly have almost everything that you can think of

Sherrye Smith

Great service

Jasmine Somerville

Had Everything That I Needed

John Christophet

I was just there browsing

Aberkat

I found lots of the colors I wanted. Prices are good. In and out. Easy parking.

Krystle Krag

Horrible, attitude, poor customer service, talked bad about customers in front of other customers, will never be back

Karla Cruz

Has tu fiesta elegante.

Jennifer Grimble

You purchase balloons but they will not put helium in free. They charge

talona boxley

They have some items not everything

Brittney Downs

Nice size store in a convenient location. Friendly staff.

Johnathan Irby

Excellent customer service and apparently the only store in the area that will inflate helium balloons not bought in the store.

Mario Record

Fast and helpful staff.

Mary Francisca Jones

It Simple and Not Congested!

Farroukh Mohammed

The staff was really friendly and helped me with all my needs.

Jacqueline Lamar

Fun & Exciting Store

Cheryl Major

Good products, great service

JANICE COLEMAN

Excellent place

Brittany Parker

I came in to buy things I needed for a party and I feel like i was discriminated by the owner Judy because she turned a senseless matter into a situation that led to me being highly upset and don’t want to ever shop there again. By her being the store manager that privately owns the store I feel like she did not handle the situation well AT ALL.... I asked for corporate number but they said it’s privately owned which I don’t believe but ok I see now they get away with discrimination..

Chelsea T

Helpful friendly customer service.

KASANDRA Wilson

I love their selection

Monica Bowman

Party works looks like a small family owned business. Their prices are a little higher than Party City, but they do fill balloons rather you purchased them from them or not. It's like $1.34 per balloon. I'm not sure if Party City does that or not but the Dollar Tree which is right across the street does not. They have a lot of products and cover almost every holiday and event that you can think of but just on a little smaller scale than Party City. Their location is what makes them very convenient and reasonable because the nearest Party City is over 5 miles away and there are plenty of other shops and restaurants around to be able to check some items off of your to do list.

Marquis Johnson

Large selection great staff

Comedian Courtney

Great customer service

Lisa Gatlin

My husband and I were out last Saturday and bought ideas for a gender reveal party. My husband used his debit card. Decided to go with a different theme. Took items back WITH a receipt. Cashier refused to refund my money on my debit card which is the same account as my husbands! Now we will have to make a special trip back out this weekend to return items!! I will take my business elsewhere!!

Laquita Darnell

Quick and to the point

Estelle DavisVarnado

Friendly people....great products

doris bowdre

Staff was very friendly

aubrey smith

If you want to find something for a event this is the place great experience

Katie Hamberlin

Please teach the salespeople to greet customers by getting out of their seats and say how can I help you instead of staying seated in the back of the store. Also when I asked for an item, the salesperson said over on the left. Not let me show you or on aisle left half way down. Poor customer service means I won’t go back. You just lost a valuable customer.

Erica Nicholson

It was ok... I couldn't find everything I needed... But the customer service was very helpful...

teresa Hall

Poor service

Vernell Stepter

This is a great store to purchase your holiday and special occasion needs. When you walk in, the employees alwaysake you feel like fily.

Jeremy Black

Better than Party City.

Kathleen Terrell

Good

Helen Johnson

I usually find what I'm looking for or they help me find where it is

Kymberly Kirkpatrick

I wouldn't say staff was rude but they definitely weren't nice either. Granted I don't know the exact science of balloons but I don't think they should have been deflated within 3 hours of having been filled.

Cynthia Jenkins

Had to choose a last minute place for party supplies.

Tara Davis

Nice place

Clementine McCray

First time here and I will not be returning!! Chelesa over charged me and it took forever to refund me.

jessie andrews

I love the customer service

SJ Smith

Not open at 9am on a Monday morning when the door and website say they open. Very unprofessional.

Fonda Page

Enjoyed shopping there. All kind of party stuff to get.

J.R. Parsons

Limited selection & kind of sketchy.

Sharon Harper

I found the staff to be very helpful with what I needed, so much so that I ordered my ballon bouquet's 3 weeks early.

Suhas Kumbhar

Perfect place for themed birthday party stuff.

Margaret Fluckers

Love this place

Bryan Rittmiller

Goid party store

KIONNA DUNIGAN

Never can find anything I need and staff didn't even offer to help

Phyllis Nelson

Don't have nothing in 75 age you have to keep looking or nothing in family reunion could make a lot of money,all you have is 30,40,50,60,70,80,90,100 but nothing in between

T. Nance

Very helpful

arun Kumar

Some very rude and lazy people work here. They messed up my order. Its not guaranteed at this place that your order will be done according to how you want if you place and pay ahead of time. No such thing as customer service at this place. They talk bad about customers behind their back.

Kayla Creer

They gave me a balloon and I took it to my car while getting in it popped so I went back in to get a other one and it wasn't even the right one and when I got to let the balloons go with my family for my son's 1 birthday without us the balloon POPPED

Tawauna Burns

It didn't have what I wanted

Cynthia Townsdin

Great assortment of party supplies and had alot of halloween costume accessories that dont break the bank.

Dionne Nealy

Good prices and very helpful

katrenia upshaw

Very helpful staff & wide selection of products!

Tamara Rhodes

Great service but I miss Aundrea. She has great detail and style.

classydiva middleton

A bit expensive, but has good options

Sylvia Tucker

Fabulous as always!