Reviews of Once Upon A Dress and Tuxedos (Costumes)

Seth Little

Attentive staff and wonderful dress selection

Tawanna Roberts

Staff was friendly and assertive. Alteration was crappy. When we went back for final fitting dress looked dirty, I ask for it to be cleaned and they assured me it would be. Beads was loose. I picked up dress, it still looked dirty. I told owner how I felt. She got agitated and loud. For what I paid for dress to (rent), I expected better. I wasnt sattisfied, I dont think I will be going back. Very displeased.

Alicia Sanders

Beautiful dresses

Imogine Mormont

Never going back there. Rental was very delayed and late, and the alternations were not even correct.

(Student) J'Meiha Allen

I purchased my homecoming court dress from here last year, and I was reelected to be back on the court and will definitely be going by this store soon!!!!!!

Morgan Gill

I just have to say that the reviews on this website aren't accurate. I get all my dresses from here because they have all types of dresses and there dresses are beautiful. Before I started going here it would take me weeks to find a dress, now i go here and i can easily find a dress i love within 10-30 mins. The employees greet you as soon as they can. One thing that's also great is that alterations are free with your purchase. I highly recommend Once Upon a Dress.

memorie skelton

This store is awful with customer service. We were not greeted. We were not asked if we needed help. Their workers saw us and ignored that we were there. If I could give this store a -10 review I would. Honestly I could get better service at a McDonald's.

Alyssa Wooten

I’ve been dress shopping at several places and this was by far my worst experience. There was only one lady who worked in there who was actually somewhat helpful and nice. The others were some of the most rude staff I’ve ever dealt with. Not a good selection of dresses at all. They honestly seemed like they couldn’t care less if they got our business or not. I would not recommend. I will definitely never go back.