Here we offer you the opinions of people who purchased the services and products of JCPenney (Costumes) around Mississippi area.
Nowadays this firm gets a score of 4.2 out of 5 and this rating is based on 360 reviews.
As you can read, it reaches an reviews average is very positive, and it's based on a very high number of scores, so we may be quite sure that the assessment is very accurate. If many people have bothered to value when they are happy with the service, is that it works.
You know that we don't usually bother to write tatings when these are correct and we usually do it only if we have had a problem or issue...
This Costumes is included in the category of Department store.
I always enjoy my visits to JCPenny. I find so many things for my family and friends.
It was a very good experience in the store .
It had the best deals the workers were amazing.They always have new cheap items it was a great overall experience.
Stopped in just to use my coupons but they were for another day. I did buy me a beautiful ring. Got a great deal as always. They always have good sales on jewelry and just about everything else. Good place to shop for Christmas.
Wonderful customer service
Greatest sales ever!!!! Got 2 pair of slacks and 3 tops all for $40!!!!
Great people
Love this place, only place to get Arizona Jean's at a reasonable price, like shopping here and online!
Great store, quality products, good prices, clean, great service.
Excellent Service!
Great sales going on now! 8/16/17
Wish I had more money to buy those cards hats.
Great shopping experience.
The best place for tall/conservative clothes. The men's Stafford Executive collection is in a class by itself. They still know what 100% wool and 100% cotton are. They have blends also.
They are very friendly here and greet you and ask if you need any help. They are also helpful at the resister.
Love the Old School Jc Penney clearence isle to die for!
Expensive, but had a good sale. Had to go back to exchange two left shoes for a wearable pair.
Hard time finding what I wanted and got wrong kind of help. Disappointed for sure.
Bring your prices down some
They were very busy and check out was slow. The employees across the store were not very friendly.
The sales associates were very nice and helpful and we did not have to wait
Some decent deals in store, but none of the on-line deals supposedly available for same day pickup were available at this store.
No complaints that is what keeps us coming back.
Nice selection. Relatively inexpensive. Hard to find departments. Need more signage
I like their new floor plan.
I had the worse retail experience with JCPENNEY and has vowed it will probably be my last if I can help it. It started online with my order not arriving when it was stated and then when the package arrived at the store THEY RETURNED MY ORDER! with no other explanation other than "it was probably a glitch in the system"
Tish cuts my hair. Always does an excellent job
Bought my black honey mascara at the Sephora, and the ladies were very helpful and friendly.
It is a typical J C PENNYS expensive when in a mall location
I'd say this is the best department store in Jeff City. A very good variety in women's and men's. By variety, I'm talking about style, color, and price. I buy my work clothes and accessories here. There are always great sales. I can never find shoes in my size though.
Messy, but to be expected from having a sale. I would recommend they look in the dressing rooms more often as there were a lot of pins on the floor. The check out ladies were very nice!
Belk is better.
I love shopping here, the employees are very polite and helpful!
The people that work there are not helpful are nice
One Kansas City Chiefs shirt
Great prices and digital discounts
Their prices are way toi high. Even when clothes are listed 50% off they are still higher than other stores. Plus their inventory is poor
Phenomenal customer service on a jewelry exchange and sale merchandise.
Clean and usually stocked.
Great deals everytime I visit
I love JC Penney!
I shopped there since I was young
Cool air conditioning
Friendly and great sale prices.
Did great job ordering online for me.
Great customer service
Place was horrible service horrible, used to be so much better. Maybe it's the holidays.
Went to get a graduation gift found what I wanted and it was on sale.
Love this place, always Great Deals
Great sales going on Christmas Time
I enjoyed my shopping experience and I got a great deal on the sales and my mystery gift of 30% off my purchase.
Nice store, very well merchandised.
Got mom a nice makeup set there.
Great customer service
JC Penney always has what I need. My experience was very good. I need clothes because I was unabe go home , and I was able to get what I needed. Thanks
Store was basically empty. Employees were hard to find for help with the items I was hunting down from their big sale catalog. Finally an associate showed after I had found everything I was looming for--except one item: a vacuum cleaner featured in the catalog for a good price; was told they don't keep in stock, have to order & takes 4 days to get in store. Ended up ordering the item elsewhere for the same price with free delivery to my door. I don't wonder that the once-very good JCP is struggling.
Did not quite enjoy my shopping Adventure at JCPenney, because there were very minimum Personnel on the floor, to Aid and assist and shopping.
Ladies in Jefferson city were helpful
Great prices for your home and clothing needs.
Great sales!
Clean environment friendly service
Way too expensive, a shirt here was $55, ext door at Ross was the EXACT shirt for less than $20 , same thing for a tie, $34 here and SAME time at Ross $14, also we spend over 30 .minutes looking for a shirt in my sons size, couldn't get anyone to help
Great sales and it was very easy to find clothing for my son's promotion
One of my favorite places to shop.
Worst JC Penny I've EVER been in. A sale was going on Buy one get one 1 cent. It wasn't ringing up, and the manager decided to call my Mother an idiot and read the sign correctly. As we went back to see the sale sign again, he had people moving an entire rack and said that rack was no longer on sale.
This store has a better Big & Tall selection
Loved the inside hair salon
I went to jc Penneys with a friend another quiet place I went there with my friend lady she goes there to get her hair cut
Checking out in this is always a nightmare!
I luved it, the sales were awesome, the lady that checked me out ws great as well, Thanks jcpennys!
Nice place to shop
Love to shop at JCPenney!
I enjoy my time shopping and found so many sales.
Great deal
It isn't good, lacks pricing, cashier's aren't knowledgeable, going out of business?
Friendly staff! Great sales!
For an older man, I don't go shopping much but I like to wander around this one.
Went in to check out their Foundry selections. Found some shirts I liked, but needed them in Navy blue. Unfortunately, they didn't have the color in stock, so I'll check online or at my next visit. They did have some decent clothes at a decent price, which is rare for the Big and Tall lines.
The store has too much clothes, could not get my wheelchair around to see what brought my family and I into the store. The store was kind of messy as well. No employees offered any assistance until we had walked through the entire store. The offer came from a young lady working in the makeup department. The store needs better management and to be better organized. The lay out of the different departments made no sense.
Worst customer care!! Not a one time happening, this store is bad
Sales are great as well as staff. My daughter brings me shopping here frequently. Love this store!
Excellent service if they don't have your size they will look on line and order it for you, arrives less than week.
Prices was great
Neat and organized. Staff members eager to help.
Clean store and lots to choose from. A bit pricy till you realize basically everything is on sale and you don't pay the tag price.
Great deals. Great clearance. My sister found a pair of Nike's for a decent price.
Always great shopping here
Love shopping there but the employees at Flowood are not very knowledgeable of where sell items are.
They have moved things all around. Don't seem to have as much variety as they used to. Did get some good buys on sale items.
Don't go. Not worth it. Nothing there. Will be out of business soon.
I bought my father some jeans that were marked down. The staff was very helpful helping me get a good deal on some khakis for my father. This store is always set up well and I enjoy looking at all the mark down items
Very nice and courteous employees.
JC Penney was a KCMO fella dontcha know? 573 $tand up!
Great Clearance sale!
Great place
Very slow. I was returning a item. The gentleman kept picking up my item, and putting it down. I thought i would Never get out of the store. Will be a long time before i buy something from JCPenney.
J c Penney great.
Love the buy 25 dollars get 10 off unlimited. quality merchandise cheaper than wally world.
Great deals especially like today when you get a discount card that applies on top of the already discounted price. Made a killing today.
Nice place to shop
Nice, awesome! I love one of the newest line, A.N.A. have ALWAYS bought and enjoyed their shoes, just discovering the clothing line and bought a denim jacket and thermal, can't wait to purchase more!
It's like a big garage sale anymore
Very good experience! Selection of ladies jewelry was the best I've seen in Jeff City. Affordable and the staff was helpful and polite.
I had to wait at the register because there was no price tag on the merchandise and it took the employee too long to find another one.
Great time loved it
Took a month for my online delivery to come and it came in pieces
This is the only place I take my granddaughters and because I work in Jeff City, the only place I'll go to in town to get my hair cut. It is a hit and miss place, I would suggest you don't take the first stylist they give you, I learned that the hard way. There are master stylists and ladies who have been there a long time, as well as girls who have only been cutting hair and such for a year or less. One of the worst cuts and eyebrow waxes I have had was by one of the younger, newer girls. At the end of my service, she gave me her contact information and told me she was moving to another salon in case I wanted to follow her....NOT. The other services I've had done there by the master stylists were done very well and I was happy. My granddaughters who are 9 and 10 are treated kindly and professionally and they are always happy with the work done. I have never seen anyone in the nail salon part and the receptionists for the most part are also hit and miss in terms of friendliness. There are always a ton of products on sale and coupons in the paper.
Best steaks in the metro area
The don't carry my size 30×30 tried 6 visits and let down won't go there again
Its a good place to save however i dont.like how pushy they are in the salon..push push push, no thnx but i do.llovee my hair
They used to be affordable and now they are outrageous on prices! Couldn't afford anything!??
Was greeted as i walked in the store. Was helped staff was helpful and friendly
Nice selection of plus size women's clothes. They always have a great sale! Its the one place I can buy brand name clothes and I know it will be affordable.
Prices are receivable and check out be full but they are fast getting you out.
Good prices, not a lot of deals.
Items not clearly marked...very deceiving. Disappointed.
Good prices, good service, good experience.
It is usually a toss of the dice when shopping there.... good reasonable prices one day and the next they may be pricey. Products are of good quality. Hope they stay in business.
I was waited on by the same lady that has worked there over twenty years. An Italian immigrant to this country. I was happy to see her. Always great sales. Penny's layout has gotten a bit confusing over the years, but you keep that little lady working there, I'll keep stopping by every time I'm in the state visiting.
Toliets are disgusting only one soap holder full of it only saw maybe 3 workers helping people. Need to stop moving stuff.
Very nice and helpful customer service and great deals!
"Bluetooth Wireless Earbuds" Ad says: coupons are excluded but store associates says I need a coupon to get it for the sales price!?!?! What!?!!! False advertisement!! I know it's a $10 difference but that's not the issue! I should get it for the price it is in the ad!! And yes I talked to the manager.... SN:I am a Rewards Member....
Another department store giant, hopefully they can stay up
Great sale to day 30% .40% If you were lucky 50% coupons they passing out when you enter. I had a 50% my dress was $21.00 with tax.
I went in to try on some dresses and found them easily, and on a good sale. Minimal wait to check out. Store was logically laud out and cllean. Nice, quick visit
I love makeup but I usually HATE going to Sephora. I was pleasantly surprised by the friendly and helpful rep. The store was very organized and while I wasn’t shopping for clothing the selection was nice and on trend.
Good
Going down quick
Great store. Huge selection of clothes, shoes and many other items.
Can sometimes find what I need
Nice clearance prices
! Brandy is an excellent stylist!
Excellent.
Store has great bargains for entire family. Store is setup to find things easy in every department.
Great sales
Always a pleasure
Much much reasonable prices than other companies and great quality of merchandise!!
Heidi B in the salon was fantastic!!
Everything is on sale... Hurry in before you miss it..
Great shopping.
Associate in bedding very rude & unhelpful so just went home & ordered online.
WOW they are having a large clearance sale with great deals! I have never seen this much stuff on clearance.
I went to this JCPenny on Black Friday. We had to wait on line to enter the JCPenny. We got 10$ coupon of Black Friday deals. My wife bought a beautiful red sweater. In this store, there are plenty of beautiful items to shop. The customer service was excellent.
Pleasant staff, fair amount of clothing selection. Doing construction right now.
Good prices. Lots of sale items
Good
Everyone very nice
Enjoyed looking around was fun. I didn't buy anything this time.
Fast service in jewelry dept.
Great place to shop!
Stood in checkout line over 20 minutes.... When I got in line there was 1 person in front of me checking out..... The cashier left the counter 4 times during the transaction. Never once addressed the growing line. Finally seversl of us set our purchases down and left...
Best place ever to get your hair foiled 2 colors. Pampered when working with conversations. Polite and fun to be with. Great head massage when washing my hair. Sorry a great. Professional Stylist Designer. Walk Ins Welcomed
Great sale on towels! Friendly service, too.
I'm handicapped and wheel chair did not have foot rests. Otherwise, great!
Awesome
I got some really good deals shopping here today. Very happy.
Me and family took photos at the portrait studio. The visit was pleasant and the associate was professional. I was happy with the photos taken. However, the price was a little on the high side for my pockets. The first package I chose was the digital, with 12 sheets option. The total price was $$254.52. Originally I wanted J.C.Pennys to take the pictures outside but unfortunately MS. J.C.Portrait didn't offer this. Overall, I love my pictures. You know I had to get it because they were much needed. Can't wait to post online!!!
Jesse in Fine Jewelry & Peggy in Clothing are the Best!!
Great selection would have given 5 stars had they not have been sold out of sizes I was looking for
Great discounts
Nice location with Saphora inside for holiday shopping
Went to the portraits location and the photographer wasn't great... we ended up leaving without getting photos...
Very helpful with return and reordering item.
Nothing fits me
Poor customer service
always enjoy looking
Mr John had awesome customer service
Pick up in store order....no wait.
Very friendly, easy to find what you looking for.
It was ok. I could find what I needed very easily
Nice store! Friendly staff, clean store, and low prices. Most importantly they have my size in clothes which is really rare to find this days.
Love this place. Awesome variety and fantastic sales. Found everything we needed for our daughter"s summer camp and our 2 year old loves the toys and books.
Got our father's day gift love JCP
Amazing employees and great deals
They had some good sales.
Always good sales
Great location and time
Good deals if you hit the right sales. The aggravating part is everything is on sale from an outrageous starting price. I find that method of marketing annoying. I think good price to start with is the way to go. I don't need a bright green sign telling me those socks are normally 75 dollars but are now on sale for 3.99.
Associate who helped me was super friendly and helpful. It's how all that work in the retail and service industry should be. Taylor you rock!!!
I love shopping at JCPenney. It has everything I need and more.
This is a wonderful store offering a lot of variety.
It was amazing
Nice clean store. Friendly helpful staff and not all clothing look like outfits only my granny would wear
A large selection of sale items!
First time in this particular JC Penney but won't be the last! Very impressive as far as customer service. Talk about southern hospitality! Very friendly as well as professional! Way to go guys!!!
The people behind the registers are extremely patient. Especially when dealing with rude customers. Kudos to them!!
I like JCPENNY store shop for my son when he was in school
Great parking, restrooms. Also they have great sales going on through the holidays.
I love shopping
Good sales
Pleasant shopping.
Why was there funky issues with cash register? Every item was on sale put scanned at regular price. I had to ask on each.
J C Penney is one of the finest retail stores in the country and this store in Jefferson City is a excellent store in an excellent location.
Great place to shop
I like going to sephora.
The staff didn't speak until I spoke first, but overall I enjoyed my experience. The prices weren't as marked and the shoes said 30% off but they said the sign was in the wrong place, convenient.
Very nice! I was able to find the cutest dress for my daughters junior prom.
Don't assume that every woman coming with with her two children and a big purse is coming to steal. From now on when I plan to spend 100 or more dollars, I will NOT spend it in Flowood J C Penny. In fact I plan to return those items and go elsewhere because I have plenty of options. I'm not sure what you deal with on a daily basis but I don't have to put up with it.
The sephora section is weak
Dont know much about this but my wife loves this place
Well, try going to a store with a 14 year old to try on a suit. Workers were very helpful and all went great.
So much more selection than Belk. The women's department was loaded with good deals.
Nice store
The employees here are outstanding compared to all other stores I've been to! One lady helped me find an outfit for court cause I had no idea what to wear. Another lady behind a desk near the salon watched my baby so I could use the restroom. All of them ask if you need assistance and have a great attitude when helping you!! The only thing that could be better are the prices.
To me is a great place.
Great clothes
Called and asked a question Came in call remembere
They need more help
They have great shoes and etc
Visited Sephora. Great service!
A few days before Christmas so it was pretty crowded. Always liked Penny's. Has good value and sales. Sometimes I could find something unusual that I might not find in the other stores.
Hard to get help in Jewelry!
Bought a few dresses on sale. Great value
Well organized. Nice selection. Lines can be long.
Nice sales
Great deals this weekend
Great store to shop.
Great sales. The cashier was exceptional.
None of the sales were actually sales.
Horrible service! Cashier was rude.
I do miss the time when there were sales persons and not just cashiers.
Too expensive
Great!! Purchase a wedding band and got a great deal...
Great location
I love JC Penney. I just wish they carried men's LEE Jeans and better selection of men's cologne.
Great selection of items from clothes to jewelry to home goods
Not at all happy with their check out system only had two check outs open no one out in the floors of you needed assistance no friendly smiles or hello welcome to JC Pennys.
Always have great sales & coupons! Love shopping at Penney's.
I like the courteous service along with some terrific merchandise.
It seems to be lacking staff though the ones there were nice and helpful the store seemed small and jumbled
The customer service there was great.... When I finally found someone. The JCMO store is grossly understaffed!! There were three associates in the whole store that I saw!
Always find great deals
Helpful staff & good selection
Jefferson city MO JCpenny is awful the store is in disarray nothing priced right and you can't find staff to help if need.
good sale
We got our pictures took there .They turn out great.This a selfish I took of myself before we went.
Excellent selection I've large and tall men's sizes. Got great deals with sale prices. Recommend highly.
Great place to shop also take pictures
Nice
I went into this store in February to order a pair of sandals for my brothers wedding in May. I had returned a pair for being to small, so I needed to exchange them for a bigger size. We put the money onto a gift card to reorder them, that gift card was a penny short so she had me put a dollar on another gift card so she could order them for me. The lady who had ordered them said that everything had went through and that they should be here within a few weeks. After a month of not hearing anything, I went into the store for the shoes. Well they weren’t there. Fast forward to April and they STILL weren’t there. I got the number for the online store given to me. I called them and they said my order wasn’t placed due to insufficient funds! I then went into JCPenney for a refund since they just took my money and gave me no shoes! I was told it would be under investigation and I would be told something by the next week. Next week came and NOTHING. I went back to the store, none of the on duty managers knew anything about it so I got told again to leave my name and number and they’d look into it. Fast forward to TWO WEEKS BEFORE THE WEDDING and my 12th attempt for my shoes and YET AGAIN NOTHING. They knew about it but couldn’t do anything because the lady who checked us out wasn’t there and no one even talked to her about it! Now 2 days before the wedding they still couldn’t give me the shoes nor my money to go get some kind like it from Walmart. 2 weeks after the wedding I went back in since I was already in the mall and I stood there for about a hour for them to figure out what was going on. I was then told that they would put the money back onto my card and that they didn’t need it to put it back on. Well it’s not the end of July and I still have no shoes nor my money back. I won’t be ordering from them again and most likely won’t be in shopping.
Been awhile since I had been to JcPenney and I forgot just how low the prices where.
Nice selection
What can I say? My wife spends a lot of time shopping here as well as their online store. She is always getting incentives since she has a card with them. Don’t think they have a higher status that they can elevate her to on her credit card, unless they invent one, lol....
Good customer services
Nice store.
Sephora was clean and well organized
I had to put my things back on the Shelf because the lines were too dang long
First time i have ever went to penneys and did not buy anything, different store than north park mall, seems smaller
Great place to shop with great prices
Store may be decent but when calling to store, they will reroute call every time. Called store because of my mistake of sending an online order to wrong store. When calling, most departments do not answer phone, and when someone answers, they are unintelligable. Never resolved and am letting order go back to distribution center for refund. Manager and Jackson schools should be ashamed.
Great sales. Loved it
The shoe dept needs it's own cashiers back !!!
Store has nice collection of items
No customer service whatsoever. I have seen 6-10 employees not one has even asked how we are doing or if they can help us find anything. It is a still standing physical retail location, not much longer I'm betting.
Becky Thomas is the best because she helped a lot
I had vouchers for foster children and the lady that checked me out did a phenomenal job!
Clean and good deal
Lots of good deals
My experience at shopping JC Penney's in Jefferson City was a good experience of course there's plenty of parking it's in the mall. My associate that worked with me and helped me find my purchases that I needed was a very caring employee. She made sure that I got the best deal that I could that day. Also while I was there in the shoe department I was just shopping and I actually had somebody ask are you doing okay I told her yes I am and thank you because you don't get asked that too often anymore.
Great values!
Love jcpenney
Got a great deal for a suit for my son the customer service was great in helping us finding the right one.
Have a great sale.
Wonderful! Great staff, on time appointment and a perfect cut and style. Highly recommend
The staff is very knowledgeable, helpful and friendly.
Terrible customer service. The Sephora is apparently not connected to any other stores and they cannot use your Sephora account to verify purchases, even if purchased in this exact store. Received two of the same $49 item for Christmas (1 purchased here) but was offered $7 on the return, even though the item had been released only a few weeks earlier. The sales person was very rude and said "You and I both know this item will never sell for $7, but that's just how the system works". I will never shop here again nor at any other JCPenney or Sephora.