Reviews of J.Crew (Costumes)

Lori Garr

Great

duane gonzalez

Great collection. Horrible service.

Nayab

very nice people

Mabel Quintana-Engli

The gals at this store Karen and Karen were helpful and friendly. I look forward to going back and getting a little outfitting makeover. When I left I had no idea they were closed already for 15 minutes

Bryan Kauder

This is a good JCrew Men’s Shop. It’s not as crowded as the Soho one and it’s more spacious. Also the dude cleaning the elevator today was welcoming and friendly. Good experience.

Cindy Z

I had the worst experience in this J Crew store！ I received one defect product from online purchase so I went to this store for return. To my surprise, both the associate and the manager refused to accept the return because it is defect! I then went to the J Crew store at Rockefeller Center. They handled the return properly. It is ridiculous that they treat their customers differently with other store and they don't care about the return policy at all!

Markus Cantrell

Nice

Chani Lerner

(Translated by Google) Nice shop (Original) חנות יפה

Halina Wasilewska

Best place to shop

Clara A

They usually have more inventory compare to other J crew stores in the city. Staffs are really nice and helpful. I sometimes return my online purchases here and never had a problem returning. FYI, they usually have a better discount than online so check out the stores first before ordering online.

syed kazim hussain shah

Good

Otis Scott

Love it

John Ryan

Helpful staff

Laurent Montagne

(Translated by Google) Personalized service (Original) Service personnalisé

Hersh Feferkorn

This location is not correct in Google maps witch have to be updated it's on the avenue and not on the street

Kathy Mintz

I’ve always had excellent service here, and today was a prime example. Both the manager & the salesperson were very helpful. They exchanged a pair of jeans for me that was too stretchy & recommended another style that fits perfectly. 30% off sale today, too. Some years they have better styles than others, but I’ve gotten great casual wear there for years. Also love the J Crew bathing suits, which I generally get online (but can return at the store if they don’t fit). Great selection & quality - they last more than one season & I get lots of compliments.

Chad the goat maxwell

Nice store they wouldn't have to close any stores if they reduced their prices on clothes etc.

Nicole Steele

Good place to shop.. superb quality!!

Michael Hofmann

Large store with good selection of J.Crew clothing. Good help in finding what I need.

CHERYL HURST

Friendly staff willing to help assist you with what you need. I always have luck with sizing at this chain.

Price Glomski

Really solid store.

an johnny

commend me 91 5th Ave

Daniel Landesman

My favorite clothing company. The quality and style are superb. The fits are just right. The music is not blasting when I walk in. Overall it is one of the better shopping experiences out there for mens fashion. Plus they frequently have sales and offer discounts with a valid student ID.

Charlotte Guillotin

Beautiful store but not enough selection for teen/young adults, nor is there a large selection of product in general.

Kristin Mikie Sword

Five star rating is specifically for the service. My customer service experience was exceptional.

Marco Soffientini

I love this store! Great clothes

Theresa Creeden

Sorry no success only smaller sizes this trip

Nathan Gammie

Take the elevator to find the men's section! Very helpful staff and great inventory.

J La

Good service. Attentive staff.

Kathy Gardner

Loved it

Timothy Fung

Excellent customer service! Great people!

גיא ב

Amazing clothes. Expensive so I buy there only on sales

Kofi James

Good selection and great sales. Quality products

Jon Tirpak

Bought a suit here for my wedding- great pricing, great guidance from Jason, great suit for my big day!

Alexis Yount

I like the J Crew style most generally.

Brooke Gieseler

This location of J.Crew has a huge selection. It's 3 stories of beautiful merchandise that catches the eye with vibrant pops of color. They often have a pretty large sale selection with additional 25-30% off on the 2nd floor. J.Crew is known for it's preppy style, but more recently there is an edge to their designs. Lots of color, sparkle and patterns make this a fun place to shop!

Nadia Padayachi

LOVED the personalisation station. I only use the magic wallets from J Crew and was thrilled when I could get my initials imprinted. It only took a few minutes and the lady assisting was chatty and friendly.

Raman Kothandaraman

Moderately pricey clothing store to buy Christmas Sweaters for gifts

Daysi Delacruz

very nice people special the cashier katherine

Alec Garcia

I buy J. Crew clothing regularly. I will never shop at this particular location again. The staff is condescending and the manager is totally checked out. I came in with a $350 gift card today, fully expecting to spend $500+, but left instead because the customer service was so bad. I love J. Crew, but this location is terrible.

Kyuwon Lee

Always attended by incredibly knowledgeable and friendly staffs at this store. For me, it’s delightful experience to shop here every time I visit.

Vivian McDaniel

I had a very pleasant experience during my most recent visit. Jason was attentive & understanding when I needed to stay on a budget. Their full priced clothes are a bit pricey, but the sale items are reasonable.

Jonathan

Decent selection and friendly staff. Go check out the clearance section!

Carmelo Santiago

Great Crew excellent, flawless treatment

Tyler J Struble

Clothing line taking old looks and making them modern. moderately priced.

Shine A

Some of the staff are out right rude but they have a better collection then soho shop

Susan Krauss

SOHO J Crew staff is Excellent! Very attentive Customer Service. They will call to check on items and are very pleasant!

Defne Arslan

Staff is always very nice and fast!

Shannon Corder

Poor quality clothing at high prices. I am one who shops for durability. I have bought shirts from here before and the material is thin and wrinkles easily. You get about one season out of it.

Luis Lucio

I love this clothing store, specially this one in the 5th avenue. They have a lot of stylish clothes, and their people is so nice and helpful. I would totally recommend this store

Boss

Next time to introduce a friend to be able to give a discount?

Elizabeth Carita

Beautiful store with nice clothes. The clothes are a little over priced though.

Slimthick24 W

I've always loved Jcrew, this store really makes you feel welcome, for customers service I would give this location 10

John Stevenson

I had a very bad experience at this store. The prices on anything in sales area are not the same when you bring it to the register. I just didn`t noticed that and I was overcharged.Realized that when I got home. The price tag gives you one price and the cashier at the register gives you another. When I went again to this store to ask someone why the prices are different they only shrugled their shoulders and didn`t give me a proper answer. Be very careful when you go there and do not let them to trick you

Ana Cris

My favorite store in NYC. Love the sales! Love the cute summer dresses and the striped t-shirts.

Jaclyn Skidmore

The prices here are great on their own, but when they offer extra promotions you can make a killing! Sadly the staff seems to get overwhelmed quickly and the women's section often looks like a mess. Dressing room staff are not very helpful and borderline rude while checkout staff seem to just want to go home. Regardless, the deals are great!

Daniela Renzo

Very friendly staff, place looks organized. Good deals. Thank you Catherine, you made it even more fun to shop! A presto!

Eli

Staff was super nice and helpful

David Kraus

Excellent service and clothes. They brought bottled water when their lines were long due to computer issues.

William Q Caraway

My Go to Place for Shorts.

rodrigo rojas

I walked into this J Crew not realizing it was a higher-end store. I was looking for a t-shirt I saw online and I casually asked the staff they exclaimed that they did not carry t-shirts at this store. I did see lots of nice items I would not find in the suburb stores. I found a very nice work blouse and cashmere dress. The clothing there were cost a lot more than the other ones such as $500 skirt or $1800 snakeskin skirt!! The tall gaunt lady was not very nice but a petite lady was more helpful she was attentive and found me several items that I tried, I bought a few items I was very happy with.

Sahibjot Sran

Awesome sales that usually aren't going on elsewhere

Miriam Birenbaum

Long line to pay, with only one register that was open. Not such a great customer service.

Samantha Olivieri

My boyfriend is a very big fan of J Crew, all of his shirts and pants come from here. Although, unrealistically priced for my taste I will admit they are very stylish. My honey always looks charming in his washed-out J Crew Graphic t-shirts and unique colored shorts. Awe I'm blushing now. They have really nice clothing and prints though, if i had the money I would definitely be a frequent customer

Kashem Miah

I came here to buy a few shirts during their winter sale and it was a great experience. I bought about 5 shirts, all under 30 bucks and the reps were great in helping get additional stuff from the back. I wouldn't have found some of the shirts otherwise. Surprisingly, it wasn;t as crowded as I thought it would be, during sale and christmas season.

Derrick Johnson

Some really nice people working here with the exception of one old Lady working on the men’s floor. She has a problem with people of color. I’ve got plenty of money and I won’t be bringing it back to this location.

Rob Aboudi

Big store; helpful, friendly, enthusiastic staff; always well stocked, well laid out, well maintained and an enjoyable shopping experience.

Gabriel Rodriguez

Store and staff are good, other than having NYC's slowest elevator.

Karan Sethi

Sale prices were very erratic and the range of outfits wasn't impressive either.

Shannon Xoxo

I love this store!

David Marcus

Better deals on their website

Richardo Charles

Great selection.

Anthony Alvarenga

Excellent service.

Yessenia Roblero

Good location. I’d say staff is helpful when there’s a decent amount of customers. If it’s packed it’s a little harder to get service but that’s anywhere.

Nicholas Alonso

Got a nice flannel shirt

Madalena Frausto

Great selection and great prices

Julia Brandt

Terrible customer service. Can't get help on a normal day. Made a bridal appointment and she was unbelievably unhelpful.

Rohit Sikand

Always the best cuts in town.

Sean Glickman

Huge store. Upsetting that the elevator is typically broken.

Johannes Sundlo

It's a decent J Crew. The gentlemens department could be more well sorted and service could be a bit better. Quite cool to take the elevator all the way up though.

Carib 4 Life

Staff was rude and impolite...practically ran you over trying to stock clothing.

Shadi S.

The customer service here was decent but I felt like they could have been a little bit more helpful rather than constantly watching over your shoulder.

laura rodriguez

The customer service is friendly,professional, and knowledgeable. The store is always clean and well organized.

Adam Pasquale

Great place

Chanchal Kashyap

Wow! No matter what you can never be disappointment in a store like it.

john beaudreau

I love JCrew and i live the discounts the outlet offers. i do not however like it when there are large signs, small signs, so many signs saying the ENTIRE store is 50%off too get to the register to be told the 2 sweaters i picked out were Not included. There was no fine print on the posters or signs, but nope The Cashmere sweaters were not included.

Karan Vansia

Sale sale sale

anton mitchell

Awesome store, great prices.

Vivek Goberdhan

Love their style and sizes. Sale prices are the best.

Monica J NYC

A great store...I "love" J Crew because their clothes are stylish, cool, and fit well. Also, there is usually an array of colors to choose from (I like colorful clothing), and I can order from the website and pick up in a store...It's definitely my "go to" spot for swimwear (I usually order online)...

John Kwong

Favorite store

Rebecca Ervin

Expensive!

Alek Lozan

Great place!

Desired c

Sales is my thing

Patrina Huff

A nicer store with more formal offerings.

Jeremy Lamande

One of our favorite store in NY

carolyn peterson

Had a great shopping experience at J Crew, and a super sales person. Greg Lopez found what I needed and made sure it all worked. He went out of his way to choose the prettiest earrings, and sent in a special order for my cute jeans. They have so many cute items. I wish I were younger, and didn't have so many clothes!!!!!

J. M.

It's a big store.

Andres Alonso

Excellent

S Y

Good seller, thank you myself.

Cecilia Wang

Putting aside the branding history and the name "J Crew", I want to talk a little bit about the clothing. Suit blazers and pants are made from overseas manufacturers at very little cost to the company. Yet due to their retail locations and bloated sales team, they have to mark-up the prices 5-6 times higher in order to "make a profit". I bought a jacket a few months ago and I feel really hot whenever I wear the jacket because the lining is made from what feels like polyester which is almost like wearing a plastic bag. I paid over 300$ for the blazer alone but the blazer feels like it should be worth 40$. My experience with their clothing has been abysmal and I hope J Crew will consider reducing their prices to reflect the true quality of their clothing.

Dean Kalavritinos

Amazing flagship J Crew store. Beautifully decorated and great selection of apparel you don't find at the typical mall store. Worth the trip!

chavie biderman

Decently priced. Amazing clothing! !

Liam Blake

Low quality men's clothing at ridiculously inflated prices. If there's a sale, maybe.

Beltina Gjeloshi

Good selection with helpful friendly staff.

Manny

Bad service!!!

Tim Tsai

One of the bigger J.Crews in New York. Men's is on the third floor. Elevator can be a bit slow sometimes.

magda tsiklauri

Honestly I liked their stuff more before than I like it now but still one of my favorite brands.

Billy Mclean

Super easy shopping for whole family, except infant. Best assortment and offering in the company. Only annoying thing is getting to men's shop on top floor is rather a trek up stairs thru entire store, or taking elevator of chance ( not quite sure if you are going to make it out alive or make it out at all)

Maximilian Rast

Great selection and extremely helpful staff

Niki Mitev

Great deals

David Mciau

Not at all fashion forward. Fabric looks awfully cheap but $$$ than h&m

Ncamsca A

Helpful employees, high quality items, easy online purchase exchange or refunds, one of my favorites

Beth Vanderkin

Full service with onsite monogramming.

Sam Jacobs

Not the BEST for their men's shop (that would be a toss up between 484 Broadway & The Ludlow Shop), but their kids & women's selections are pretty full. I stopped in last night on my way to dinner with friends, and found my wife the perfect gift for our 4th wedding anniversary. She is obsessed with all things ancient Egypt - I found her an iPhone case (she needed a new one) with camels on it. Gave it to her this morning, and she loved it! I love that I can always count on J.Crew!

Hasan Nimer

Guy Had a deep voice

Andrew hernandez-clay

In April I contacted Sarah at the "Customer Advocacy" department at J. Crew to complain about the inferior quality of a garment that was marketed and priced as a "quality" and high end product. She gave me her email address and told me that she was sending me a free shipping label to send the product back to their offices in Lynchburg so that they could assess the damage and decide whether or not it was a "quality issue". No such email came and so to get them the product I called the store located in Tribeca (NY) and asked for a shipping label. May 15th 2015 at 11:45 am: I then packaged the two J. Crew suit jackets (approximately a $350 value each) and took them to the store to be shipped back. Michael the manager at the store printed out the shipping label and email and after I took pictures to document the drop off and the boxes contents he supposedly shipped the box out. May 22nd 2015 at 5:54 pm- I had not heard from anyone so I gave the store a call. this phone call would last a total of 01:03:20 in which Michael and I discussed the fact that he was in fact the person who helped me. Had acknowledged the fact that the UPS Tracking number stated that the package had not been picked up let alone delivered. He then checked the store for the package and found the package was not there and recalled actually sending the package out. The package is now LOST. The outcome that I agreed to and that I believed was reasonable was as follows: I would be able to come to the store and chose two suit jackets to replace the lost personal items that were lost WHILE IN THEIR POSSESSION. May 27th 2015 aprox. 1:11 pm: I went to the store to be reimbursed for my suits. The manager on duty that day says that I will have to wait for Michael and come back tomorrow. I assured him that I wanted no part of wasting further time and that because of the nature of what was happening I demanded that I have the issue resolved that day. The stores general manager refused to come out of his office to be bothered with me and the terms were then changed that I would receive the sale price of one of the suits being sent out ($75 instead of $350) and then gave me one suit jacket and told me I had to come back the next day. (NOTE: The suit Jacket given to me not only looks as though their has been heat directly applied or an immense amount of pressure. THE SUIT WAS RUINED BRAND NEW. THIS IS THE "QUALITY" they are so quick to boast about. When I tried to return the suit I was met with skepticism and refusal. The suit still hangs in my closet.)

Danny Chan

The men's store staff doesn't help their customers

Mitchell Evelkin

It's a j crew! Elevator to the right.

Elln Barrow

Caring staff

Tae Yang

Very kind staff

Robbie Harrington

I love J Crews clothes and brand. I do not like this store. The male staff are very snooty & don't provide nurturing service for their male clients. I may have caught them on an off day buts it's been multiple occasions this has occurred.

Jamal Sancho

Great service. Associate and manager went out of their way to solve my problem and get me what I needed.

Douglas Park

The elevator to men's store is kind of frustratingly slow. Other than that, it's a good, well-organized store with friendly staff

Ash Toumayants

Great clothes

dremz thankful

Clothing was euro

Frederick Rothe III

Very nice store, just got a peacock cashmere sweater under $60 on sale. Also do well with them online. And BR is just across the street, and I love Union Square.

Jacob Tenney

The employees were super helpful in guiding me to the clothes that I needed to be looking at. They even added helpful tips when I asked questions. They were always looking for a way to assist and gave my wife and I a great experience!

roderick lloyd

Favorite clothes designer

Tommy Browne

Nice big store. Good sales section for men.

Anusha Lalwani

Great selection of clothes and accessories.

Liam Bolling

Bought a suit here and had a great customer experience!

Alex Constantinescu

I love this store and the products they sell! This store especially because the staff was professional and friendly. One of the best experience was when i needed to buy clothing for a wedding. The whole staff helped me pick and choose clothing that would match and look great. The only negative about this place is the price, if it was a little cheaper i would only buy my clothes from here

RUCU -Daily Dose

The store use to be better when it wasn't run by a bunch of kids. Great close and great quality. You figure if you spent 2k $ every other month at a place you could get free shipping. Policy is key not repeat customers. We miss Jill and the others.

Scott Cohen

large store

Jane Lane

This location is smaller, messier, poorly stocked and less organized than most J crews I've seen. I will only be back if I needed to run another errand at a neighboring store. It's not worth dealing with parking in that area just to go here.

Susan diaz desantis

I love JCrew the staff is friendly and helpful.

Daniel Göstenmeier

Great selection

Noah Berland

Nice and convenient

Clara Gerlach

Great sale prices

Shlomy K

Good clothing

Felix

Staffs were friendly

Gina Lauricella

I am a senior in college & will be entering the workforce post grad. I needed a suit for an interview 5 days away. I'm in the fashion industry so I shop for quality and style. I thought of J. Crew and headed to 5th ave. I grabbed a suit to try on. Thankfully, I ran into Kal & she assisted me. She was so helpful and attentative. Jewel in the fitting room was great too. The size blazer that I needed was not sold in stores. Jose, the manager made the executive decision on what size to order and it came within 3 days. This suit was the perfect fit for my body, fabulous quality, and great fabric. These individuals went over & beyond to help me on my first interview for my first career. I am forever grateful. They're very educated and know the product. Will forever keep going back!!

david anderson

Good quality for the value/ B-

Loel Park

Super friendly staff that doesn't feel like they are constantly hovering, great selection. Quite literally the only small complaint would be that the elevator to the men's floor takes a lifetime to arrive.

jody aronowitz

Its ok

Doss

This is a small J.Crew location but it is conveniently located.

Jocelyn Cora

Went to three locations that day and the sales help was amazing

Steven Hebert

Clothes are very fashionable

Kira Prazak

Only one cashier at register. Sales people don’t seem to care there are long lines. No one asked me if I needed help. Overall staff is rude. Better off shopping online. Who needs the attitude.

Sarah Drinkwater

Beautifully, classy shop with men's, women's and kid's clothes. I do really like the designs but the prices are mad given that quality is not always top notch - think $700 for a coat that would retail for $150 elsewhere, or $300 for a quite normal jumper.

Erin MacDonald

Beautiful clothes at great prices.

Marjorie Henry

My store..my brand

Sabrina Moore

Nice 2 shop

Ashley Bruns Gammie

Huge selection but the store was a bit overwhelming. It also seemed understaffed and the clothes were a bit strewn about. The store is two stories and the dressing rooms had no A/C when I visited on a last week. It's decor also didn't feel like most of its other stores; it was a bit bland compared to their signature style.

Joshua Rapp

Ask for Danny if you visit this location. He was a tremendous help when I needed a last-minute suit, and arranged for speedy alterations and a courier when I was in a terrible rush.

Lee Espinoza

Theres a sense of high end tranquility inside the store. The sales associates are very friendly and the clothes have a modern taste.

Carlos Talamante

Really friendly staff and a pretty decent selection of clothes for one of J.Crew's smaller stores.

Jim Pearson

Friendly and helpful staff

A. Wellesley

Meh. Poorly managed, I suppose. In the end shopping at a brick-and-mortar store vs. online comes down to service. I’ve visited a few times and the staff seemed indifferent to me or any other customers. If I’m rummaging through a wall rack inspecting size tags and it’s not busy someone should offer help, especially if they have time for clearly personal conversations with one another. The sales staff at the neighboring Banana Republic, BCBG, and Anthropologie are by contrast pleasant and attentive. I leave those stores with shopping bags. I leave this one to find what I need on their site.

Kim R

The customer service and people are exceptional!

renee p

so expensive

sheryl orwel

Always a great experience

Daniel

Massive store with a great selection of clothes. The service is very good and location is prime.

Perks Advisor

Decent size men's shop in this store

Ryan

Come on JCrew... You were my only hope for high quality clothing in Albuquerque and you opened a store with such a small selection. I'm sad. Guess I'll be ordering online as long as I live in NM.

Stephen Nichols

love j crew hope you guys dont go bust

Richard Wagner

(Translated by Google) Great selection (Original) Tolle Auswahl

Jean-Mathieu Saponaro

Best J crew store in New York for men.

Donna Esposito

Easy shopping for whole family, except infant. Best assortment and offering in the company. Only annoying thing is getting to men's shop on top floor is rather a trek up stairs thru entire store, or taking elevator of chance ( not quite sure if you are going to make it out alive or make it out at all).

Steven Guayaquil

Great place and great items. Staff is super helpful too

Armina Gordon

The best selection of mens clothes. The staff were on point, and quick. This is the right store to get yourself ready for the summer season.

Tenisha almon

The children's clothes here are the best

Mary Noel

Favorite location of J.Crew in the city. The salespeople are super friendly, courteous, and helpful (and consistently seem happy to be there). It is always well organized and the sale selection is always impressive. Huge fan of J.Crew in general- but this store is the best.

John Cheung

Love JCrew and love this store! 3 Floors!

Ann Marie Des Vignes

Great service