Reviews of Party Depot Alexandria (Costumes)

BT D

Very impressed by not only the selection but just how beautifully the store is kept. We really liked it. You will too :)

the mighty moo

I walked in expecting to be disappointed, because I was looking for Kentucky Derby decorations and the Derby had already happened. I approached a lady who dropped what she was doing, grabbed a ladder (to my surprise), and led me directly to what I needed. They had a great selection at cheap prices, and she was very, very helpful.

Angela Serrano

(Translated by Google) All for parties varied balloons (Original) Todo para fiestas los globos variados

Tam Evans

Sales girls were helpful

Noble

Terrible service on Friday nights.

John Misla

They dont really have wide selection. I went here to buy decorations for Cinco De Mayo and couldnt find what I wanted.

Raymundo Hernández

(Translated by Google) I did not arrived. (Original) No llegue.

James McCracken

Lots of party supplies

Rabia mujtaba

Goog Store

Phyllicia Melton

Yup so it started when we're walking around shopping and the "manager " pulls me to the side and says "Ma'am what did you put in your bag" and instantly I dropped my jaw and looked at him like he was crazy, showed him my purse and he said oh I apologize. So I asked what possessed you to ask such a question and he says the lady in front said she seen me out something in My bag. So I politely walked to the front and asked her did she tell him that she seen me put something in my bag and she was a young Afro American girl and instantly she said No. So at this point I put my finger on the matter and thought well I actually did walk past him 6 times in the store and thought wow he been following me and my aunt and my cousin around the store . We literally were ordering balloons , and party favors . So then he starts to apologize and say "she thought she saw something on the camera " so I asked her was that the case again and she said "No" . The fact that he lied and said she inferred that she seen something and then said it was his mistake just threw me off completely. So from now on I will remind anyone I know that the store Party Depot in Alexandria has a manger by the name of "Bill"whom followed me around a store to assume I stole only to blame the accusation on the cashier who denied all claims . I will never go to that store again , and remind family and friends to NEVER GO THERE.

Mark Brown

Very helpful

Quita Williams

I enjoyed my browsing experience here. Some prices are similar to Party City, however, this store was different. More selections to choose from and better prices for a lot of items. The balloon selection was not as vast as PC, but that's okay. The prices and the selections make up for that.

ali abdulmalek

It's the baddest place ever!

Sheri Scott

Huge selection and very good customer service

Mila Solo

Very mean manager

Terence Price

Present manager has a nasty disposition.

Michelle McGhee

Worst customer service EVER! I purchased a fog machine prior to Halloween. I asked if it was returnable. The salesperson answered yes. Set the machine up, filled it with liquid, and proceeded as directed. One burst of fog came out and nothing else. Left it plugged in and running for the entire night, to no avail. Had to dump liquid out and rebox for return. Went to return fog machine on 11/18/17. The salesperson states it's non-returnable. I inform her that prior to purchase I inquired and was told it was returnable. I also informed her that regardless it did not work. She stated she had to get the manager. She had to call the manager twice and he took his sweet time to come to register. Bill, the manager was very rude, no customer service skills whatsoever! I go through the same spiel as I did with salesperson. Bill tells me he cannot return it. I am telling him it does not work. Idiot that Bill is, he asks where is the liquid. I put the liquid in the machine, how else would I know it did not work, duuuuuh! Then he asks, where is the cap? Idiot! It is attached to the machine. He proceeds to tell me he needs the liquid in order to test machine. I told him to get a bottle off the shelf. He says they do not have any...that is not my problem. Then this idiot goes on to say, it's been used. Again, duuuh, HOW THE HELL ELSE WOULD I KNOW IT DID NOT WORK!!!! Going through this nonsense with him of course an argument ensued. Bill decides to slam/throw the cord in the box in a threatening manner. I asked for corporate number. He gave me someone named Manny's number and told me to call him in 2 weeks or so because he is out of the country. Needless to say, I left with the broken machine. I now have to involve my credit card company and try to get in touch with the owner. Save yourself some trouble and DO NOT shop here. WORST STORE AND WORST CUSTOMER SERVICE!!!! THE WHOLE LOT SHOULD BE FIRED AND START OVER AGAIN!

Lelia Rodriguez Soledad

Terrible service! To me its most important the service than the price! Not recommend!!

Cindy Orth

Was looking for coordinating party items. Enormous selection. Staff helped me find items after asking 3 times.

Daniela Alvarez

Wow the manger is so nice! She’s helpful! Makes me want to come back more. Love the prices! everyone is so nice and helpful

M_e_M_e

First time here & loved it definitely will be back soon.

Deborah Davis

Sales rep #4367 was rude and unfriendly.

Jennifer Russell

Usually has everything you need for party planning. Easy in and out type store.

Andrew Shealy

They have a gigantic selection of balloons.

Mikael Dayan

They have all party needs covered for cheap

Korren Golden

Filled up my SpongeBob balloons for cheap!!!

Jakia Jones

Love this place. They have everything you want

Anne Henry

I don't go here for the customer service. I go here for the party supplies. Sorry to the people with their 6 bratty children screaming through the aisles looking for obnoxiously specific party supplies expecting world-class customer service. If I had to deal with helicopter parents every day, I'd probably be less than friendly too. This store has everything you need if you're having a party. Bought supplies here for my brother's wedding shower, dad's birthday, boyfriend's birthday, and a few parties at my house. I always found what I needed (and the people working there were always willing to point me in the right direction), and the prices are comparable to other party stores. For the size of the store, it has a pretty big selection.

Maria Cocula

Exellent service Thanks you.

Natalie and Todd Maxwell

Had a great experience there today! Went in for 20 balloons for my daughter's birthday tomorrow and discussed having them last til then which would mean adding the hi-float to them for an extra $0.29 each. However I neglected to make sure that they were rung up that way and when I returned to pick them up they were just regular air. (lasts only 10 hours - so much to learn about balloons btw.) So, the nice women working said they would deflate them and add the hi-float solution and re-inflate the balloons. SO NICE!! They should have charged me extra but they didn't. Great service, will definitely return!

Micaela Baldivieso

We bought balloons one day early for or morning event and the next day half of the balloons we got inflated were deflated on the floor. Also, going home, with one of th balloons immediately deflated so we had to go back. This would be ok if we paid around $20 but we paid $50 for a terrible service. Another thing I didn’t like was how the supervisor or manager treated their employees. Telling them to put their phones away in front of customers..that’s belittling and I’m not okay with that.

claudia virginia alarcon

Customer Service nonexistant. Very disappointing.

Samuel Newking

Just a plain old waste of time!!! Old outdated junk

Shante Freeman

It seems like a small place but they have tons of stuff. Great selection of party supplies, balloons, themed decorations, ribbons, candy, party favors and they also have a really good selection of costumes. Wigs, school/team spirit gear, everything you would look for in the big chain stores.

Oscar Iglesias

Everything for any celebration..bilingual personal

Scott Allen

Each aisle has its own unique theme and plenty of options for helium balloons.

Cop Humor

Manager is so rude. Disrespectful. Wouldn't recommend this place.

Fe D

This place will have everything you need for the party!

Bayete Jackson

Had an event that I needed stuff for..and found it,here..great!!!

Shontell Anderson

My first visit and they had everything I needed

shakiya evans

It had what I needed unlike Party City.