I was referred to the store did to their selection and affiliation to my daughters dance group. (A discount on wears if purchased).
1. Upon entering the store, I could only identify one person assisting customers. She was awesome.
2. My daughter is hard to fit in dance shoes, I just needed to know if they carried her size.
3. I located the brand that my daughter preferred, I just learned down to see if they carried her size as I located the shoes we were looking to replace. I never intended to move anything on the self.
4. "We are not self service" was the greeting that a received. And no, it was not pleasantly started. It was only after this comment was made that I noticed her seating of the the side of the self. She was conversing with two other women. I head no idea there was someone else in the store.
4. I wish I had received the same level of service that I witnessed her employee giving the other customers.
5. Due to the aforementioned and the thought space in which we were standing, I asked my daughter to back out of the area. The way in which she addressed me gave me the impression that she thought we are shoplifting.
6. As we were moving out of the area so that we could wait to be served. She did ask me if I was offended and when I replied "yes, you did offended me." She went on to then state to another customer in my presence that she felt she had done nothing that could be viewed as offensive.
I did not make a purchase due to the rudeness of the owner. Initially it was the tone in which she addressed me. Ultimately, it was the manor in which she tried to demean me. She maybe the owner, but this is not the only store that sells such products. I happily took my business where my patronage is appreciated and I am not left to feel like a bother.