Reviews of Clothes Mentor (Costumes)

Angelle Bollich

I really like the clothes and prices at this store. However, they sold me a gift card and didn't properly load it with money. So when I went to use it, they said they had no way of knowing how much money was on it and they refused to give me a new one. I talked to the manager and she said there was nothing she could do so my money's gone. Their customer service is crap. My mother used to buy my sisters and I gift cards every year for Christmas but now we're all mad and going somewhere else from now on.

Casey Ramsey

clothes are a bit outdated but ive always had good customer service

Kayla Gary

Taylor was very helpful and courteous! Thank you. Kg

Jodi Galasso

Everyone is always so kind! And I love their clothes!

Maria Juarez

The staff need to be a bit more nicer and polite. Also bring in a real buyer . I brought great things to sell and I was told unfortunately it wasn’t what the needed . I toke it to another shop and they bought everything.

RH o

Great items!

Meryl Barnes

It's ok.

jada bernard

Very nice atmosphere

Ashley monique

Very friendly staff

Shelby Dowden

Really nice things!

Tiffany Chaisson

Love this place travel from New Jersey just to come here

Victoria D

They are always super sweet and helpful

Aprilstarr Slaven

They do not take youth. I honestly felt better just giving our clothes away to more deserving ppl

Pamela Rivers

IS NOT OPEN ON SUDAYS!? How can you be open "some" Sundays? If your door says Hours Sunday 12-5 or whatever, then the public expects you to be open. If we have to go to platos closet next door and ask why your not open and get responses such as 'it's open "some" Sundays', or 'it's not open any Sundays and it's been like that for months now'...doesn't make sense. Bottom line if your not open on Sundays TAKE IT OFF YOUR DOOR AND UPDATE YOUR WEBSITE! It's that simple. Just a reminder that for some people Sunday is the only day they might have to come shop at you establishment and with this confusion you just lost business.

breiona adams

Great service !!

Tyliah Williams

Great service! Very helpful ! Amber was excellent!!!!!!!

Whitney Freeland

Love it because I can shop while I try to sell clothes.. AT THE SAME TIME!

Pourcha Thomas

Overall great !

Alexis Bellow

great customer service! good selection to choose from :)

PumpItUp31394

Taylor was great!! She was polite, very efficient, and always had a smile on her face!!

Katherine

Really enjoyed shopping here. Everything is organized by size and color and type of clothing. Amber was also very helpful! Definite recommend shopping here and saving money!

Cassie Payne

Amber awesome employee great service

Bailey Vallot

Friendly service and beautiful clothes for women !

Rebekah Hayes

Staff was great! I was greeted the moment I walked in the door. They were very attentive and helped me with a fitting room and putting up clothes I didn't want. I ended up purchasing some booties for $8 but sadly they fell apart after the first time I wore them and they were final sale.

lynette anaihá

This is my third time visiting this store and each time I come the employees are always so friendly and helpful. I love the clothing and shoe selections here and everything is so nice and looks brand new. I enjoy coming here and will definitely recommend this store to everyone.

vanilla coke

Horrible staff. One of the workers do not like children. I was talking to a worker and the lady that checked me out with the orange red hair...told me to have a good day while the worker was answering my question. The same lady was giving my kid crazy looks as he curiously touched the glass. Dont bring your kids, that's my experience or may be that lady needs to go.

kangoo boom

Excellent service

Kathleen Gibson

Love coming here!!! They are always so helpful.

Rayan Jalloul

My first time but definitly not my last! Bought a great Channel hand bag for a very nice price. Very affordable prices and great selection.

Kyra Batiste

Total rip off for bringing my good quality items here to sell smh! Disappointed ain't the word. $4 for a brand new fashionable pair of heels and 2 tops. I dropped off 4 bags full of clean lightly used jeans, shorts, rompers, and tops, and a pair of thigh high boots

Mikey Bangz Chats and Stats

Very clean store and helpful staff.always my go to store for athletic wear for reasonable pricing.

Kris Dillmann

Love there selection on clothing and a nice nice selection on purses. Great friendly place.

ryan seike

With new Management in place, the place is turning to be awesome....

Stephanie Breaux

Love this resale shop

Marguerita Archangel

Amber was very awesome and helpful!!!!!

Aubree Gauthreaux

Great organization, calm and friendly atmosphere!

Doris Norris

Great Prices love the stock

Dinitra Rankin

Great and quality studf

Kade Kilchrist

Litty

Jessica Mullican

Amazing place! Clean, lots of options, and very friendly staff!

Marie Smith

NICE CLOTHES, CHEAP ITEMS, THE BEST PLACE TO SHOP FOR LESS! THEY HELPED ME PICK OUT TODAY MY DAUGHTER HOMECOMING DRESS & ETC!!! THANKS CLOTHES MENTOR!!!!!

Thaiwine' Dailey

I got 2 pair of pixie pants for $2! INTERNSHIP here I come. Taylor was great ! Excellent customer and the staff is helpful ! I'll be back soon.

Jeanne Ortego

Staff was friendly and knowledgeable. They processed my things in a timely manner.

Rachel Knight

I hate to have to do this but I had a terrible experience at this store. I went and dropped off 4 huge bags of clothing. This clothing includes labels from Yves Saint Laurent, Citizens of Humanity, Hudson, JCrew (not factory), French Connection, Michael Kors, Tory Burch, Topshop, etc. Yes some of the items were worn before, but isn't that what a consignment store is? I walked in and was greeted by a lovely girls who explained the process, all the while I was being stared and snarled at by a taller woman who without speaking came off as rude. I left the 4 huge bags and the sweet girl said they would call later in the day for me to pick up. They literally called me within 5 minutes saying it was ready. There is no way whomever looked through the clothing had enough time to go through the bags. When I return to get the stuff, the girl stated that NONE of the items were selected. I repeat NONE! There was a beautiful Rag n Bone dress for $365 with the tags still on it! I was shocked and looked at the girl and said nothing was chosen? Ya'll don't want this Yves Saint Laurent purse or these brand new Topshop high waisted paints? She looked at me and repeated... Im sorry but I don't know what those are, we are looking for high end. (Ummm no words.) So the point of all of this is that my things weren't even looked through which is a total shame and a terrible way to run a business. On the bags the reason says OTHER. The bottom line is.... Don't waste your time driving to that crappy location because they won't even look through your things. The funny thing is, as I was looking around all I saw were Kate Spade, Michael Kors, Coach stuff. Its so funny because that is not even high end.

Melisha Angerer

Great staff & wonderful selection

l l

This was a frustrating experience. I went there to look for casual, nicer, office work clothes and I left there with a purse. This store has completely changed to a purse store. Their focus seems to be on designer bags opposed to clothes. There was more purses in a "clothes mentor" store. Also, the staff members were not friendly at all. In particular there was a taller, thin caucasian woman with very short black hair. Something like a bob cut. She looked to be in her mid to late 30s she was very RUDE! She acted as if I was an interruption in her day. I asked for a dressing room and she barely acknowledged I was even there. She pointed and said to me "you can use that one". Upon checking me out at the register she never had conversation nor did she thank me for spending over $60.00 bucks at their store. She handed me my bag and continued to check the next person in line. She clearly needs better training. Customer service should be # 1! Bad look for this store. I will not return. Just looked at my receipt JESSIE needs more training!!!

Jessica Broussard

Love this place!! Amber was great!

Terry Abram

Great place with pleasant workers. If your looking for designer items at reasonable prices, then this is the place!

Nichole Royall

Leah was amazing! Great store great clothes and great prices!

Katie T

We dropped our clothes today and left after waiting for a bit. We figured we would jsut get them tomorrow. When I called to tell them we would get them tomorrow, they said "no, there is a same day return policy." This was NOT told to us upon dropping our items off, so after we were almost home, we then had to turn all the way back around just for them to tell us they took none of our items because they had "light wear and tear." These items were brand new and very expensive. I would definitly not recommend this store. The app Posh Mart and Mercari are much much better for selling high end clothes items that are in good condition. This store is not run well and the policies are not transparent. Bad experience.

Aysa Marshall

This store is great and so is the staff there! There always have great stylish clothing for super cheap in excellent condition! I recommend this place over any other resale store

Lauren Gauthreaux

Really great service!

Ash Dworkin

Unbeatable prices

Debanjali Banerjee

Good one with decent collection

Kara Barnes

Absolutely amazing customer service and prices! The new owner will bend over backwards to make sure that your are absolutely satisfied. If you havent been here in awhile I definitely recommend checking them out!! ---Loyal customer for life ;)

MARLIE HEBERT

My first time shopping here and I am totally impressed. Everything is so organized and the staff is very friendly and helpful. I’m not sure why anyone shops in the retail stores anymore!!

María Chiriboga

Poor customer service.

Amy Baker

Expensive

Ashley

Where do I start....first of all they have a sign of the brands they really want brought in so I brought in mostly those brands, The Limited, and Banana Republic, along with some White House Black Market items, I.N.C., Ann Taylor Loft, etc. The girl who went through the clothes went through the items so fast that there was no way she even saw the tag on three-quarters of the clothes. How is it that she is even qualified to do this? Her own clothes weren't even all that!!?? These clothes were all bought with in the last couple of years, I just don't wear them anymore. As I waited I was browsing the clothing in the store, and all I could think when I left was that they wouldn't buy my clothes because, and I quote "the clothes I brought in were too outdated" but they expect people to buy what is on those racks...lets talk about outdated!! WOW!!!!!!!! The people that work there were also very rude and very unprofessional. If you are going to buy other people's clothes there should be more than just one person that should be going through the clothes deciding on what should be able to be bought or not. This happened to a lady in front of me as well. I saw she had a lot of nice things to sell and most of her stuff was given back to her. This place is a joke...I will no longer waste my time. I would rather donate my clothes then deal with a crooked business like this.

Brooke Baudoin

Awesome service, great clothes for a great price!!

Stacey Hollier

Amber is awesome!! Come shop

Annebmissreal .

Great stuff

Elsa Rosario

excellent store to buy clothing, shoe and brand handbag at a very low price with very good quality and very little use. I love the store.

Kaysha Menard

Great store and friendly staff. Will be back!

Taylor D King

Taylor was very nice and helpful

Ashleigh Dugas

I have never “shopped” here, but tried to sell some of my clothes. I have very nice high end items in extremely good and like new condition. I brought a laundry basket full of these things into the store. They only wanted to except one fossil purse for $2. My friend suggested trying the Mercari app to sell my things. Literally 90% of the “unsellable” items I had sold in a weekends time and I have made between $150-$200. Everyone was nice, but as a “seller” definitely not a good place to sell your clothes.

Mars Peinado

Awesome 1 dollar sales

Grace Punch

High end and good quality stuff for a price you can’t get anywhere else. Always great service too

Diana LaGrange

Amber was wonderful!

April Uggen-Howard

Every time I come I find something great in my hard to find size!

Karen Honore

A new twist on thrift stores for women. Lots of good finds at great prices.

Ebony Faulk

I love shopping here. Always find one of a kind items for great prices!

Michelle Blackman

This is a great store to shop for used clothes.

Lola Lagneau

Amber was amazingggggggg!!!! I went into the store today and she helped me out with everything I needed. Her customer service is 100%

monica fusilier

Taylor was great!!! Awesome bargains!!!

Yessica Barrera

Si eres hispana no visites esta tienda el personal es pesimo con las personas hispanas nunca saludan y te miran mal, aparte nunca sirve el baño en una ocasión fue necesario cambiar a mi bebé en piso de la tienda porqué nunca de los nuncas sirve el baño, y el personal tiene el descaro de decirte que vayas a las tiendas cercas si necesitas usar el baño

Princess Christie

H-O-R-R-I-B-L-E! Incredibly Rude & demeaning staff, don't pay well for your clothes, don't waste your time

Laurie DAQUIN

Great clothe, great service.... with the new ownership the place is turning around. I love this place now.

Karen Latiolais

Terrible Staff members!!!! Rude! Attitude! I am eligible for a 20% off discount (from all my shopping in their store) and the girl failed to look it up. The "assistant manager" was rude about it and refused to due anything to correct the situation. She said "the girl was in training so it wasn't her fault." Yes it was her fault! And, the manager needed to correct the situation. I was also informed that my discount expires in 3 months. Not a very welcoming store anymore and I have been shopping here since the day Clothes Mentor opened its doors. Shame that the store has gone down due to the STAFF!

Melanin in the City

Love this place! Affordable and organized!!

Jericka James

Had a nice experience two weeks ago. Today the assistant manager Desirée attitude was very unpleasant. It depends on who’s working if you would have a great experience.

Olivia Patin

Super sweet girls that work here and great prices!!

Aleathea Mason

Always the cutest outfits at the lowest prices!! One stop shop

Daniel Bollich

Poor customer service and dishonest business practices. When you sell someone a gift card without money loaded on it and refuse to honor it later you get one star.

Vanessa Mendoza

Don’t buy their Louis Voutton bags!!!!!! I was trying to buy a LV Montsouris backpack and it didn’t have the date code which means it is not real. I told the man that and he said he was offended and tried to find the date code himself to show me it was “real” and couldn’t find it LOL. Please make sure your bags have a date code before buying!!! Don’t trust these people!!!

amos batiste jr

Amber gave excellent customer service today! Thanks!❤

Genessis marquez

Love this place worker there are amazing

Bridget Benson

Lexi was a fashionista

Christina Cooper

Awesome place!!!

ollr sam

Great nice cheap things i love it..

Courtney Robichaux

Staff was very nice, easy too shop and great finds!

Brikki Robin

Awesome styles and very friendly and helpful staff!

Lacy James

Great finds!!!

Stephanie Leger

Great customer service and awesome employees. Was greeted at the door and offered help if needed. They went through my stuff in detail and offered an amazing deal for my cloth. Will definitely be back!!!

Lisa Burgardt

Great atmosphere. Can always find what I'm looking for. Helpful staff! Worth the drive from New Iberia every time!

Cheryl Bryant

Pleasure to shop here, I always find something nice at a great price.

Hope Span

Good but they need to fix their bathroom.

Molly Dupuis

Clean store, friendly experience, and a plethora of styles to choose from!

Emily Lastrapes

Love shopping here, they always have the best pieces!!

Elizabeth Pate

I love this store great clothes and prices. Thanks Amber!!

Katie Whiting

I always have the best experience at Clothes Mentor! The store associates are always friendly and courteous. I don't go anywhere else for great clothing and accessories!

Christina Elagamy

I always find so many designer items for a steal! Love this place!

Emma Bouillion

I dropped off my clothes at 2:30 and I didn’t get them back until 5:00 and they only took one pair of jeans for $2. They told me it would be 1 hour to an hour and a half. Not 2.5 hours!! There was 3 or 4 workers and 3 of them were just standing around doing nothing. It is not a bad place if you are just looking for clothes, I know there is some good items there, but I wouldn’t bother selling there. Plato’s Closet is much better!!

Amanda Rideaux

Store clerks are very helpful and friendly!

Ahmad Raad

Great customer service!!! Will definitely be back and let my friends come to buy for their wives from here....

Donna Arrington

Love ❤ Love ❤ Clothes Mentor!!!!

Tammy Archille

Good

elsa Thompson

I love this store, very good clothes and prices.

natalie minor

great environment and it smells good in here!

Megan Richard

Love shopping but trying to sell clothes is ridiculous. Bring in brand new outfits with tag still on it and the turn it down

Midnight Hauler

This place is a joke

Kayla Bergeron

The service was not very good. Very disappointed with my experience and will never sell or shop at this place again.

Iris McNeely

Great store!! Awesome clothes for the low :)

Jenny Rung

Love this place