You will see all the reviews of people like you who used the services and products of Orvis (Costumes) in Kentucky.
Currently the firm receives a rating of 4.9 out of 5 and the score has been calculated on 15 reviews.
You may have noticed that it reaches an opinions average is practically the best, and it is founded on a very high number of opinions, so we can think that the score is quite accurate. If many people have bothered to give their opinion when they are happy, is that it works.
As you know, we don't usually bother to set feddbacks when these are good and we usually do it only if we have had a problem or issue...
This Costumes is classified in the category of Clothing store.
It is a small store but very intimate I enjoyed meeting the manager, John. My son and I took a class here and learned alot.
I walked into Orvis in Jackson needing waiters, new fly line, flies, and various other things. I was greeted (initially nicely) by a lady named Clairey? My wife came into the store with me because they sold dog stuff, I made the joke saying “Ah, this is how you trick the wife’s into coming in too eh?” (Innocent joke) Clairey goes on to lecture me on how I’m sexist for saying that. (I look around the fly shop, it’s me and 10 other guys). I then explained ‘well my wife doesn’t fish, I wish she would though’ and then the lady explained how she got divorced because she could not learn how to paddle correctly from her husband.. I was already put off but to make matters worse I told her we were just coming in to check the shop out (I actually was gonna buy things initially) because we were on our way to get coffee and McDonald’s. Her response? “Ugh, McDonald’s? Eww.” And then she walked away. I left without spending a dime because of her. Never have I been lectured by a customer assistant before. The experience turned me off to this shop AND orvis. I am traveling around the states and will discourage anyone from shopping here.
Extremely knowledgeable staff working here at this Orvis. Had no clue what I was looking for with my first fly rod and they helped me every step of the way. First time out with the rod and I caught a brook trout. Thanks guys
Orvis Jackson Hole is my go to fly shop when I'm in town for the summer. Abel and his staff are great and helpful, but not overbearing to where they make you feel like you have to buy something. The shop has a great fly selection and all the tools and apparel you could need. I'd highly recommend stopping by the shop if you are in the area.
Great place with great people, very helpful.
They had the bear spray we were looking to buy. Lois of fly fishing gear and nice clothing. A little pricy though.
Not very knowledgeable staff.. reluctant to give any valuable information.. bugs unthreading out of their fly box.
It's great to have an Orvis store here in Louisville. Love this store for their super high quality clothing and equipment.
Great store and super helpful to people who are novices. They do not attempt to oversell and their classes are the best. Experienced people are helpful to beginners especially fly tying. Make sure you get to know big John the manager and young John. Great people.
I broke my Recon on my first day visiting my grandparents and I usually bring several rods with me, this time however I only brought the one. I called them up and asked what they could do and they said I could come in and they'd send off my rod or upgrade to the Helios 2 for a small price. Safe to say I upgraded and they even called and asked where I was and took all my info down to make the transaction effortless because I was going to be at the store 2 minutes before closing. Nothing compares to Orvis customer service. Do yourself a favor and buy their products and you will not be disappointed.
Last July I asked the guide "I only have an hour, what fly can I use, and where can I wade the Snake?" I got Great advice. Hooked up s beauty within 15 minutes of hitting the water. Thanks!!!
Highly recommend the 101 and 201 classes with Abel if you're new to the sport! He is a total boss, his instruction is really easy to follow, and it made the sport very approachable for me.
Stopped in while on a birthday vacation trip and talked with Able and his crew. Very helpful and showed me a great package deal from their store. When I got back to Texas I called them up and ordered a landing net and the great deal on a fly rod set. They shipped it out and I had it in a few days. They know their stuff, I highly recommend them
It's an Orvis - this one is fairly small and empty to others I've been in. Same selection and stuff you'll find at other Orvis shops - parking is bad, or it was since Jackson was so crowded. Don't have any complaints, but nothing sticks out compared to other local shops.
Nice store! Good selection of fly fishing equipment. Very knowledgeable and friendly staff. Prices on the high side.
Great fly shop with helpful staff, great gear and knowledgeable folks to help better your fly fishing game. Great selection of flys.
I would like to say, I'm a local, and Orvis has been the best shop to use since the summer tourist season has begun. The team at "the shop" has gone above and beyond what customer service should be. I like to spread my business between all the shops in town, but have just used Orvis since April. Maggie, J.R., Clairey and the team there have always been friendly, kind and insightful to whatever my needs may be. They are supporters of many awesome local non-profits, like Trout Unlimited, and Project Healing Waters just to name a few. Great shop, awesome fly selection, if I bought clothes brand new, I'd say they can even get a degenerate like myself looking respectful! A big shout out to this shop, and I am going to recommend it to anyone who has any needs for fishing, clothing, and even dog supplies. Tight Lines everyone, FISHON! Keith Hall
Knowledgeable and friendly staff.
The staff was very friendly and helpful, however I was very disappointed in the quantity of items. It was more of a normal clothing store with high prices. It was a very small shop.
Went to the Orvis store on a whim today. The store had very nice clothing and fishing supplies. Kevin helped us with clothing and other needs and was awesome. He was attentive but not overbearing. Very helpful and had more than adequate knowledge of all products. Highly recommed. Also, this store and company is dog friendly (but that doesn’t necessarily influence this review).
Great store with great staff. The entire staff is very helpful whether you are shopping for fly fishing gear or clothes. The class offerings are awesome and most are free. I highly recommend stopping in!
Love love love!
I took the fly fishing 101 class it was a great introduction to the sport with some hands on practice included.
Rich kid heaven
I have never once had a good experience at this orvis. You shouldn't be looked at as a hindrance when you walk in tone down the cool guy a few notches. West Bank angler is the best!
Nice place and the cutest doggy ever
Hands down the BEST shop for all my fly fishing needs! Orvis hooked me up with all the right gear, flies, and good looking shirts. I swear they are my lucky shirts! Their staff was super knowledgeable!! I think one of the ladies there is an entomologist or something because she knew exactly what was hatching on the river/gave me the perfect fly to catch a monster Yellowstone Cutty. I also got my whole family’s Xmas presents here! Dog collars and dog toys for my parent’s dog, candles and coffee table books for the ladies, and yeti coolers and Orvis shirts for the men. Will definitely be back! Thanks Orvis!!!
Excellent customer service! Great advice! Good selection of flies, clothing, etc. Highly recommended!
I gave this location a second chance and it will end up being my last. I'll be biased. First on the good side. The store is conveniently located close to town on a main road. For being a corporate retail store they close a little early. The store is nicely laid out and has a high end look and feel to it. There are some extremely nice pieces of gear and clothing. I was pleasantly surprised to see an entomologist working there that was very knowledgeable about the bugs. Ok now for the bads. This location is not your first stop for tackle. Actual fishing tackle is scarce and the focus seems to be more clothing and gear vs tackle....(personal frustration). Everything is well over priced. Most employees either have arrogant attitudes, act like your not important coming in or lack knowledge. For being a "high end" fishing retailer, I go in expecting the same for an experience and I leave disappointed and frustrated. If I am going to pay a premium, the experience and knowledge should be at a premium. Experience trumps most everything when shopping at any location. I dont care how good any product is, if I dont have a good experience I dont need to go back. To say you went to an orvis, for exaggerated pricing or high end gear, it's worth stopping by. But I'll continue my search for a more local small business great interaction and educating experience.
Warm and friendly staff. Quality goods.
Customer service done right. I didn't make a single purchase, but with the attention I received I will definitely go back. It felt like a visit with an old friend,
Awesome folks! Took fly fishing 101, great class.
Very nice and helpful people.
Sweet fly shop
Visited store for a brief browse. We ended up finding something we liked. At checkout there was a technical error. The computer charged my card twice. Everything was handled very well, timely, and with alacrity. These guys are great!
I wish if you were going to close at 5 you’d update your google listings and other places that you close at 5. We drove quite a ways to get here at 5:30 and you’re all locked up. It was quite the inconvenience.