Reviews of Carter Service Co (Costumes)

LeAnna Paschall

The AC in my trailer went out so I called on a Sunday hoping to leave a voicemail for the next day. He answered and came out that afternoon saying it would be fixed by tomorrow but he needed a small part. It's been over two weeks and it has not been fixed, he took my unit which has not been returned even though requested multiple times, has stopped taking my phone calls because I am asking when this will be fixed as I have two children 14 months and under (one of which had just gotten out of the NICU), and has said he would be here to finish then not shown up. On top of that I asked for my unit to be returned prior to his working on it because of having issues with his service because he pulled wires out and didn't know how to reconnect them. Now he has refused to return my phone calls or answer then called my father saying he fixed it and I owe him hundreds of dollars. I've called him at least 7 times leaving a voicemail with my phone number. He did not once call me back nor did he bring the unit back like requested and said he would. He also never called to say for sure what was wrong with it or to give an estimate of cost to fix it but decided to do it on his own then say I owe him. That was a week ago and the unit still hasn't even been installed back into my trailer so me and my two children have been displaced from our home still. Do not call this guy for anything! I've never had service anywhere this bad or been screwed over like this and I still don't know if he is going to return my unit to me or not.