Reviews of Chicago Costume (Costumes)

Joseph Blewitt

I like the there-when-you-need-'em aspect of Chicago Costume. I'm loath to start my costume creation process here though because of the high prices and occasionally low-grade material. For example, I wanted green hair spray for St. Paddy's Day. I got two cans, you know, just in case. They both turned out to be faulty. They just drizzled green neon liquid. On the other hand, I bought liquid latex here too and although it was double the price of other shops, it performed just fine. I'll probably be back, but probably out of necessity rather than choice.

Our House

I would give them ZERO stars if I could, customer service is a joke!!! I bought a ten dollar hat and had spent 25 dollars to ship it overnight, but due to weather it was delayed. I didn't get my hat on time for the wedding (I was supposed to be in the wedding party and wear this hat). I called the shipping agency to have the address changed, but Chicago Costumes blocked me from being able to do it. The shipping agency charges $20 to "intercept the package" which I was more than happy to pay for. I called Chicago Costumes customer service and they told me that the weather was not their fault and it was against their policies to change the address after the order has been processed. Considering my circumstances (this wasn't for Halloween or a party or a performance, it was for a WEDDING) if they would help me intercept the package because it was scheduled to be delivered after my flight left, they refused to help me in any way- at ZERO cost to them! I don't call that customer service!! I don't care about a policy if I am willing to incur the monetary burden. Plus, it was for a wedding, really?? They couldn't make any exceptions?? Considering this was no one's fault I figured they'd be more willing to help, but instead they kept telling me no. I will not be buying from this store again!! So I spent double of what the hat costs to have it shipped NOT ON TIME, I asked if they would pay for return shipping and they refused so it's not even worth trying to get my 10 bucks back because I would have to pay about $35-40 total to ship it both ways. WHAT A WASTE!!!

CJ Simon Gordon

I love this place. All of the people inside wear costumes and they are all really friendly and have such a huge selections!

comedian Erica Nicole clark

Great customer service

MrChuck2630 .

Huge and some unique assortment of festive things. From the store front outside it looks very small but is actually big. Great staff and great prices. I finally can say ...I visited there and loved it! I wish I had a similar store here Fort Wayne,IN. Thank you for a pleasant visit.

Mikey Mack

Awesome costume place, let ur imagination run wild. Don't wait til hallowe'en--surprise ur bf or gf! Be that anime heroine (they have the tinted spiked wigs)...like u just jumped off the screen!

Raime Ann Vandermyde

Super friendly staff and wide array of quality costumes/accessories

Genevieve

Staff is always super helpful. Large selection of wigs.

David Mounce

Tremendous selection of theatrical makeup supplies. Very friendly and helpful staff.

Adrian Dalton

Cool store. Really nice staff.

Kai Morgan

Great costume store for Sales and rentals. Huge rental department for Theatrical grade costumes in the basement. They expand to 8-10 stores for September-November for the Halloween season. Great place to pick up a last minute product for theater or costume party. Large selection of masks and wigs. Owner can be mildly imposing or overbearing.

Mandy Heuermann

Nice selection of masks and professional stage makeup, it's great to have a year-round costume supply store. They have a ton of stuff despite the small size of the store! Staff has always been friendly and helpful.

jane val

If you are looking for a costume for Halloween, this store has many options including accessories to make your own costume. Shop here early because the closer it gets to Halloween, the less choices you will have. Prices are a little on the high side, this location is very close to DePaul University. They are open all year round so if you need something special for a party or event, you can find it here. #CitiExperts @GoogleLocalCHI #PartyOnLG

Amy Walus

Amazing store with a great selection of costumes and makeup. Perfect for theatrical, cosplay, or special effects use. Items in the rentals department are very cool and worth the trip downstairs. A good place to find unique accessories for any holiday. Also have a really fun selection of wigs!

Andy Fleming

I've been going to Chicago Costume for almost a year now for a VERY costume-heavy show that I produce, and they havenever let me down. Either they have amazing costumes in stock, or they will work with me to build things piece by piece. Aside from the helpful crew in rentals, the retail gang upstairs has always been there in a pinch when I've needed them, helping me find the right tone of Ben Nye makeup to play Ursula or helping find any of their various wigs and makeups. If you need to get 'stumed up in Chicago, there is no better option than Chicago Costume.

Brian Wallace

Super fun

erica montelo

Great store, huge variety, friendly and knowledge staff. They were helpful in helping me select the right fx make-up. The only thing it's there isn't much street parking, so I would recommend taking public transportation.

Adrian Villasenor

Huge selection, fairly priced, very helpful staff

Chaz Pup

Bigger selection than you would think, but lower class than you want.

Sho Pettaway

This place is great. What I really liked is they have a computer with the internet going. So you can search online and show them what you're trying to get. Or show them the look you're going for. The staff is great too. AND THEY HAVE SOOOOOOOOOO MUCH STUFF! I flat out told them I was trying to do my costume on a budget and they tried to help me find all the cheap stuff.

Bob Lane

Great selection and friendly staff

Jamie Newell

Wonderful employees make dealing with this company a dream. Add to that, high-end costumes and fair prices...you can't do better than this company. Our company has been using their services since the 1990's. Why go elsewhere?

Mari Salmonson

Amazing!!!

Ayden Dang

What

Judd Nudelmaan

Amazing store for costumes for kids and adults. Rental or purchases

Benjamin Stopek

So cheap and so many great things! It's difficult to find a place like this when it's not Halloween.

Jennifer Kenner

Great I got everything I needed

Julie McKee

Rental of very nice costumes below

Elliot Kyriakoplos

Everything you need, wigs, costumes, accessories. Good location.

Feritz Nang

The best place for halloween

C Sullivan

A good place to look for costumes for parties and other places.

James Pratt

Great selection and helpful staff. Will return

Jonah Saesan

Found exactly what I needed with a friendly and helpful staff

Chester Guerrero

So much to choose from

Stacii Hill

Good costumes!

Brad Wilson

Very helpful and friendly staff, and a good selection.

noleian reusse

Great selection, expert stage and costume makeup

Jorge Iván

Friendly and knowledgeable service.

Latisha Cochran

Over priced

Scott Tosch

Very friendly staff. Plenty of costumes and extras. Not too expensive.

Samantha Harr

A one stop shop for all your costuming needs.. from standard manufactured costumes to custom made in house to rentals of all sorts and custom mascots... and SFX MUA products from mehron etc. there’s really no better place to go. They’ve got all bases covered.

Bradley Baker

LOVE Chicago Costume. If I had a car I'd go to the one on Montrose, but this one can get you what you need if they don't have it in stock.

Daniella Antilla-Porter

Staff wasn't the most helpful but they've got a great selection.

devon williams

As soon as you walk in your in aw

Maxi

They have a variety of choices.

Timothy Austin

I always love going here. The selection is great, the prices are decent, and the people are always super friendly and ready to help.

April Stogner

Went in & found exactly what I needed & the staff was great

Alyssa DeBunnay

I wish I could dress up everyday, because then I could have dealings w/ Chicago Costume on a regular basis. They were easy to communicate with when I had a special request/question. I LOVE my mask! It was elegant and actually very comfortable - I was in my mask longer than other everone else at the party. It was well worth the cost, although the shipping was expensive. However, that is not their pricing - its just what it costs to use UPS and expedite shipping. I am so happy w/ my choice to order from Chicago Costume and highly recommend them to anyone looking for a unique and quality product.

Charles Struck

Great selection with very helpful staff. Place was clean inside also. Both sell and rent costumes.

P B

Good customer service

Supervisor Clinical

Great find. Great costume selection. Hard to park sometimes but you can't have it all in Chicago. This should be your #1 first costume stop.

Lisa Sromek

For me, shopping for costumes can be stressful, because I'm not really into dressing up...but Chicago Costume knows just how to make the experience easier. I've been shopping here since my days as a student at the DePaul University Campus, and even ended up winning a costume contest once, with their help! I'm excited that they now also stock Ugly Christmas Sweaters for holiday party needs. They have always been staffed sufficiently to assist the flow of customers during Halloween and any other time of year. They stay on top of the pop culture trends for costumes each year, and have a warehouse located on Montrose which is also open to the public, but allows them to quickly restock the main store if inventory is running low because of shoppers waiting until the last minute.

Ashley

This place has a huge selection of costumes but they are on the pricey side. Also the basement smelled not terrible but loke it need a deodorizer. They was very helpful!

Phil Shrike

Great little costume shop in the city with a selection that transcends the size of the space. Helpful and knowledge staff to help point the way and help you iron out any kinks in your plan. There are cheaper places to pick up boiler plate costumes like the pop up stores you get around Halloween, but with the prices at those places going up it's just worth a trip to someplace like this to get that something extra to set your costume apart.

LiBenn Creations

Its a great place to find costume and basic fx materials year round. They have a huge variety.

Jessica Parmer

They have everything you could possibly need and more! Be sure to check out the rentals downstairs. Great quality makeup and good prices, and the staff is really helpful!

Jenelle Wittmann

Very helpful and wonderful staff. Good selection.

Rakesh Navuluri

Super helpful and friendly staff!! Solid selection. I will never go to another run of the mill Halloween pop up store again. I'm coming back here again next year!

vivien francois

Nice place to rent costume. They spend a lot of time helping us to find a costume.

daria rahimian

They only offere student discounts ro depaul theater students. This is so frustrating just offer a student discount to all colleges. We are all broke college students. I will never go here again.

Samantha Davis

I found exactly what wanted and so much more and a great price. The customer service was great.