Here you will be able to see all the reviews of real people like you who are purchasing the products and services of Macy\'s (Costumes) around Idaho area.
Currently the business receives a score of 4.1 stars out of 5 and the rating has been based on 311 reviews.
As you can see the average score it has is quite good, and it's based on a very high number of feddbacks, so we can be quite sure that the valuation is very reliable. If people have bothered to evaluate when they've done well with the service, it works.
You know that we do not usually bother to write reviews when they are good and we usually do it only if we've had a problem or issue...
This Costumes belongs to the category of Department store.
I think their merchandise is far over rated and the prices are outrageous. I don't really shop there much.
We went to buy some men's clothing, unfortunately the cologne counter was directly in front of the escalator so you are hit immediately with strong and intense smells. Now the smell was rich and vibrant but it was also overpowering and lingered throughout the entire floor causing us both to have a headache from the smell. We did find a couple of good buys which was nice but it is hard to shop happily when you have a headache from the environment you are in.
Very helpful and kind...great sales!
My daughters went shopping at macys in Idahofalls Idaho looking for a prom dress. All three of my daughters told me of the horrific service they received from the ladies in the cosmetic department that some how were involved with the dresses. Their experience is why the internet shopping will put department stores out of business.
Able to find great deals on dresses for our bridesmaids in the prom section.
Used on-line ordering, ready in store 45 min later, picked up and back home in n 2 hours. The ladies at the pick up counter were excellent
Lol. So I have a Macy's card now after my 1st and last visit here. I found a great pair of shoes and got a little discount for signing up. Haven't been back only because Macy's isn't in my shopping routine. Will return to use that new card. Peace.
You can get some really good deals for super cheap if you look at the clearance section. The staff is always super nice too
Love our Lexington Macys. I hate when I'm forced to go farther north to interact with other stores. I had to take 3 items back to our store to get the security items removed that I had bought in Ohio while visiting my sister That store had also charged me 40 cents additional tax because I was exchanging sizes then left the security tag on it. So when I took it to my store to exchange it again cause it was still wrong and had the tag on my guy gave my extra tax plus 29 cents more lol.
I like their selection of Men's dress shoes.
Excited to see the latest
Got a free purse
Great place... super good pricing and discount.
I love Macy's but this is such a small location that the items I usually like to buy in a larger store just aren't available. Since I like to try the clothes on before buying, I usually just wait and go to one of the larger stores in Utah. Employees are helpful here and very nice. Store is very clean.
(Translated by Google) although we did not find what we need but it was degradable (Original) aunque no encontramos lo que nesitamos pero fue degradable
I love Macy's. Always clean, helpful staff, and I love sampling the fragrances.
Ropa de mu buena calidad y marcas
Very cozy and can find some brand like Michael Kors here
Sales people are really nice ,and willing to help , expecially Josh in the men department. Could spend all day in there shopping.
Great
Appalled at the customer service my family and I received tonight while in Macy’s. Manager, Megan, was beyond rude, unhelpful, and unprofessional. I had taken a blazer off of a manikin as it was the last one available, in her defense. After doing so Megan came up to us very unhappy and explained how we are not to take items off of manikins as they can fall and the items on them are defective, which I understand. I have been in many other stores where the employees are MORE than happy to make a sale and get the item off of the manikin themselves. We then asked Megan if she could help us locate the top of the manikin and she took us to the area it should have been located and found a different shirt and seemed argumentative that it was the one when indeed it was not. She stated we could purchase it online and order it as the one on the manikin would be defective due to a pin. We stated that would be fine although the one on the manikin was the shirt we wanted in the correct size. We went to meet her at the register and then I asked if we could try on the shirt that was on the manikin just to make sure that was the right size before ordering. Once we got the outfit, we asked her where a few other dresses were to which she responded the second floor. We were far from finished shopping and had over 400 dollars of merchandise already we planned on buying when she ran up behind us as we were went about still shopping and said “I am going to be a little knit picky, can you try those on over in this dressing room.” I have never dealt with anything like this, but I’m pretty sure that is discrimination (as we were not dressed up.) that is all I can figure or that she put the outfits on the manikins herself and therefore did not want the look ruined. After this, we left the clothes we had planned on purchasing and wasted a good amount of our time finding. I have been a VERY loyal card member of Macy’s for years. I love Macy’s and this particular store but I must say Megan has left a very sour taste and definitely lost a large sale and potentially future sales from me as well as my family. I pray that no one else experiences such service and that something is done to prevent this from happening again. No one should be made to feel that way.
Nothing new. Store is out dated.
Lots there to look at. Holiday staff hired were less than helpful. Seemed to have quality merchandise. I just didnt buy anything while I was there. I like a salesman who is there to sell rather than just there to ring you up at the end.
Good place to go shopping and good prices too.I love Macy's.
I love this store because of their customer service. They will bend over backwards for their customers. My experience that day is too long and involved to explain here but I have rarely been treated so well at any other store as I was treated here. I love this store.
Good place for clothes
Shoe department was very busy . The employee was extremely patient with me . She help me obtain a Macy,s card and a big discount. Thank you will be back soon. Hot Rod Bob. Happy holidays.
The last good department store for the masses. The service is good, the product selection is excellent, and so is the return policy. I hope it beats the odds.
Tis was the biggest Macy's sre I've ever seen. The selections were ahh-mazing
I shop at Macy's in Delaware (where I'm from) constantly. I'm in idaho falls due to my father's declining health. Iv spent A LOT of money in Macy's department stores its one of my favorites. When I went to the mall in Idaho falls and into Macy's witch is always the 1st store I go to before Xmas I had a pleasant experience and spent $3034.16 to be exact in cash. I was totally taken back when I went in the last week I was totally harassed, followed around , like I was going to steal something ( I was in no way nor have I ever even thought to take or steal anything from there or anywhere else) I tried to ignore it for almost an hour, but there were literally 3 different women following me around one even went as far as to walk over and check to make sure that a watch I picked up and looked at was indeed in the box when I set it down! Of course it was,the worst part was that I had 2 handbags( that were not cheap by the way) and a few article's of clothing at a register to be purchased after I was done shopping for everything I wanted! I was so offended that I finally asked one of the lady's if she wanted to fallow me throughout the entire mall and I would pay her to carry my bags, literally I said this to the women. Needless to say I Will not go back into there for anything I am amazed that this is acceptable treatment to anyone let alone someone that has and for all intended purposes was going to do that day spend the kind of money I have in there. I mean there was literally no one else in the store you would think they'd a wanted my business.
Cashier was friendly and hot
It is a nice place to take the family or your special someone. The place overall is beautiful a d during the Christmas season it is decorated so beautifully.
Trying to return a garment, I had bought for my wife a few days ago , however the tags had come off from when it was brought to when return ATTEMPT was made. Associate refused to return. Not sure why, any other store would just reattach with a tag gun. And it was said it looked like it was worn. How else does someone try something on?
spendy
Great sales and great kind people
Normal Macy's. Great selection and friendly service. I got a killer deal on shoes!
The sales clerks are very helpful. Nice selection of clothing.
Lately it seems like it is closing down. Maybe it is the lack of employees.
Clearance is good
Not friendly
Best store ever
The attendants and managers are always so snobby. You see them always in groups talking like they were gossiping, (maybe)
I have been here twice and both times the cashier gave me wrong amount of change back.
Nice place to shop
I arrived when the store first opened in the morning. An employee told me where to find my item. After I had something picked out, a different employee assisted me with setting up a fitting room and watched over it while I took time to use the restroom. She offered help if I needed a different size. When I made my purchase, she helped me save some money. It was a good experience for me since I don't really like shopping.
Quick trip in, mostly sold out of holiday items.
Great deals on notable brands this time of year. Definitely a good idea to get in on it while it lasts.
Great service!
For our area, it's not bad. It's a decent size with a good selection to shop from. Clean and good atmosphere.
Great sales on purses and customer service is excellent
My son needed a first real pair of slacks for senior dance. Found a great pair that fit him super well and at a very steep discount making me a very satisfied customer. Thank you!
Good deals after Christmas!!! Awesome!
Big and nice
I love shopping at Macy’s. Always good quality. I like every department. The make- up and perfume is fantastic and I get such great help there. I love there women’s clothing. I can shop for anything and know it is well made.
Macy’s is always choice for shopping and they run a great sale end of each season.
The petite department has been moved around many times the last 2 years. The selection of clothes has been reduced. They have the same clothes they've had the past 10 years. The clothes are very expensive for the quality. Most of the styles are out of date. I have complained repeatedly. Nothing changes. I have taken my business elsewhere.
Never went to Macys
Love getting my Ralph Lauren ultra blue here!!!
Good deals
It's OK. The prices are to high.
Helpful staff, great sales happening all the time!
We were looking for a new watch for my wife. Heard that Macy's had a good selection. Decided to check it out for ourselves. They do indeed have a great selection and the staff was very friendly and helpful.
Really nice stuff there
Love the people that work there, they are friendly and efficient.
Great holiday sales.
Josh in Men's Clothing was very knowledgeable and helpful, and Kristie was very good in the Women's Shoe Department. She was very helpful to my wife.
They had a good sale on everything, which is why we went. Normally too expensive compared to some other places, but they had a great variety. Overall good, but a little strange compared to other stores.
One of the best places for clothes shopping. Friendly staff and a blessedly clean store.
Always a great experience & alw as ys deals specials etc highly recommended!
Good deals
One of my favorite stores, don't like 3rd floor renovations now called back stage..... it's clearance items from every department looked like.....just seems very cluttered and overwhelming priced items wasn't marked much lower than full price.
Love their baby clothes.
Love going there to buy stuff for the ladies in my life.
Always enjoying the store. There is something for everyone. The people working in the store are nice and helpful. Definitely one of the greatest destination fir the whole family. Oh, i almost forgot the discounts are great.
(Translated by Google) Great !! (Original) Buenisimo!!
Almost no men's clothing and very small selection for sizes
Cashier was arrogant and rude.
One of my wife's favorite stores. Loves their sales
One of the nicest Macy's in the tri-state area. Friendly and helpful staff when I visited. I try to stop and shop here when traveling through the area.
Alew Always nice
Found what I needed on sale at a good price
I enjoy shopping here... I'm always treated with much respect and asked if there is anything else that they can get for me....thank you for the service provided
I bought a jacket and with 30% off and a coupon, I paid only $17. Regular $46. So, I am happy.
They is all
The Macy's at this particular shopping mall has terrible service. There are never any employees on the floor to offer assistance.
Had a great sale going and we found what we needed reasonable priced. Friendly associate working and assisted us.
My wife found a great formal dress for a holiday party at a reasonable price. Perfect. Just what we were looking for.
The store was so hot, I couldn't shop because I was sweating and the music on the second floor eas extremely loud. I Will NOT be back.
(Translated by Google) Very good, excellent organization of your products, very friendly and attentive staff, excellent service. (Original) Muy bien, excelente organización de sus productos el personal muy amable y atento, excelente servicio.
Ehhhh, their ok
Sales and coupons are how you shop Macy's for the deals
I don't shop Macy's a lot, I prefer Nordstrom's. They are the best department store in our town so my wife shops there a lot. She says the staff is helpful and friendly and the selection and prices are good they just don't measure up to Nordstrom's. I wish they would come to our town.
I actually was not shopping at Macy's this stay in fact I don't believe that I really ever go to Macy's to shop but that's not because it's not a bad place to go in fact it's actually very nice I was there working on washing the windows and washing the Macy's sign so at least I know that the windows in the Macy's sign is shiny and clean.
Good selection of clothes.
I got so much from the sale! I gof my granddaughter a $70 dress for $17.99. I also got her Kenneth Cole reaction shoes for $2.
Limited products and staff.
Good, neat more variety in plus womens clothes.
Wonderful sales. Staff is courteous and helpful.
Great prices and helpful sales staff.
Better than shopping for clothes on eBay. Because you can feel before you buy.
Slightly upscale at mall with well stocked womens and men's clothing. Generally decent pricing. Nice layout of merchandise.
The store is always clean and nice and the staff were great.
Good place for shopping
Nice shopping experience
Nice store, kept clean and well maintained. All of the items were nicely stored, stacked and hung. Plenty to choose from. All of the staff were friendly and helpful.
Great deals! And online website is awesome!
I had great shopping experience at Macy’s shoe department. Susannah - the associate who helped me, was sweet, polite, helpful and knowledgeable!
Their women's bathrooms are amazing and huge!!
I ordered a shirt to be delivered to the store because they didn't have my size. When I went to pick it up, I had to present my receipt, the email that I received telling me it was in, and also they took my driver's license and wanted to enter the number into their system. It seems absolutely ridiculous to have to give my driver's license number and have them enter it into the system with all the other ID that I had. With that being their policy, I will never order another item from them at all if it has to be delivered.
Store needs updating!! Can't find anyone for help.
Heidi the personal shopper awesomeness!
My favorite store .
Expensive. That's about it. Wish I could say positive things, but all I can say is expensive.
Great sales and beautiful jewelry
Good choice and good price
I got no complains about this store. They got plenty when it comes to dressing up and looking good as well as feeling good. Clothing, perfumes, etc Nice people too
good place
Excellent prices, good sales
Here now. For some reason they have better sales online than in store. If you order you still have to wait until next day to get your order. Store is not helping customers at all. Instead appears to be punishing them. Why not offer same sales in stores? Or if not allow customers to get orders when in store? Poor customer service
Very knowledgeable and helpful staff. Great inventory
Great selections on everything that is always wanted
What can you say other than Macy's is fashion
Nice and organized
Macy's is a major retailer involved with supporting full equality nationwide. They donate to various LGBT organizations including The Trevor Project. They support me, so I support them. Rock on Macy's! Keep doing it
Went shopping for jeans for my teen daughter and we got 3 pair for under $70 with sales, coupons, and store credit card. She really likes them also not just making mom happy with her choices! Thank you Macy's!
Great store just an odd layout. The flow of departments is not cohesive.. Staff are very friendly and helpful. Lots of free parking.
A nice place to go and shop good sales
What can I say if you've never went clothing shopping at Macy's they pretty much have everyone's style somewhere in their two level store.
Love shopping there. Found some good bargains.
Was disappointed in their very small shoe dept. But, glad they are still here in Idaho Falls!!!
It was excellent, got exactly what I needed and then some...all on sale!!!
Awesome sales from time to time! My wife got 4 leather purses for 23 each, she is happy and i got an air fryer for 30. Super deals
Always Loved Macy's
I returned a shirt that I washed once and it had a small hole it. They exchanged it with no problem. Very nice clerk to work with. Thank you Macy's
Great deals for back to school
Great helpful staff... Really good back to school sales... Cute stuff for my daughter
What plus-size gal needs heavy sweaters, thick turtlenecks and shapeless dresses? NONE. That's why Macys has racks and racks full 10 days before Christmas!
Recently I went to go purchase some last minute Christmas items and was treated poorly by a sales associate. Normally I would just ignore the second tier customer service but I decided to express my concern for how I was treated. Thank you Darren for listening to my concerns and making things right. I will continue to comeback because of your excellent Manger and customer skills.
Great deals and great service everytime
I want to live here especially on the second floor at the men's fragrance counter
Offers great deals and discounts if you are subscribed to the flyers. Staff is usually friendlier than that if Dillard's. Store is very clean. Now includes a Starbucks in Macy's!
The lady in the women's perfume was very nice and helped me even though I didnt make a decision today. And the young lady and guy in Mens cologne thank you for all the help I thinkni found the perfect smell for my guy
Great big and tall section
Macy's is one of my favorite store. I always enjoy their discount.
A very nice place to shop. Lots of parking
I am never disappointed with Macys. Prices were reasonable. Store is neat and clean. Staff was professional and helpful. I found what I wanted at a good price. What more can you ask for.
Good place for selection of clothes
Just had limited stock.
Too expensive for me and snobby uppity clerks
Even better now that there's a Starbucks inside. I always have great service if I'm looking for something specific. love it!
(Translated by Google) Of everything (Original) De todo
To expensive
Love the style of clothes but not a very big selection of shoes
The sales person a man in Kitchen Mixers was so helpful. The woman in waiting area was wonderful so was the man who carried my purchases to my car. They rock for this 65 year old woman. Than you
It was great with the star pass savings and all the Mark downs for veterans day!
Macy"s in Idaho fall the associates are great, awesome customer service. Super friendly. Super sales!!
Nice store. I wish i could find less expensive prices
Today I went to pick up my wife's Chanel products at Macy's. There has been a 15% off presale going on for cosmetics and we always take advantage of this huge discount as these products get very costly. I was pleasantly surprised to arrive and be greeted as usual by Mercy who always helps us to get our products and notifies us with a text message whenever there is going to be a presale! That's good customer service. They also offer to mail the products to our house for free, but going into the counter gives us a chance to purchase anything else that might be running low on my wife's cosmetics supply.
Great store used to work at the warehouse for Macy's in Portland Tennessee
Good price
Nice environment. Friendly help
Order online; pick up in the store...quick and convenient.
The ladies at the register are really nice! No one has ever been rude to me. They all love my little boy and always compliment his outfits. My only concern is in their pajama section they don’t have an “seductive” nighties in sizes over Large. It truly is a shame because they have so many cute things and I am an extra large.
Great place to shop, good selection, service, and prices.
Macy's is one of the few stores I still love going to physically. They have a great selection, and I love their Last Act items. We go here first for almost all of my teens' clothing needs. We got multiple cute items for around $32 total the last time we went. Still a great place to shop.
Maryuri was so rude and told us we couldn't get a discount on our purchass. We left her register of Calvin Klein and went to another register and we had excellent service from Jan and Clarke. We spent well over $200 dollars.
Found what I wanted. It was great
My shopping experience was ruined tonight by the employee who helped me at the register. I was excited as I had found a beautiful dressy purse on clearance and took it to the shoe department register (at the Grand Teton Mall location), where Stevee rang the purchase up. She was not friendly, did not smile, became argumentative with me and indicated that I needed to let her know beforehand that I was intending to use my Macy's card instead of her asking if I was planning on using it or another method of payment, in order to access the Star Dollars. In the end, she had to cancel the transaction and to ring it again. I then asked her for a box for the purse I had bought and she said that they had none and indicated that there was no customer service desk in the store where I could go request one. However, I found the customer desk, where a very nice and courteous associate gave me a box. Stevee certainly did not made me feel appreciated as a customer and if I did not know better, since I am a regular Macy's customer, I would think twice before going to the store. I hope that Stevee learns good customer service practices, so she can perform to the standards that are usual to Macy's.
Not boring
Certainly wish this Macys were bigger and had a better selection, especially in the shoe department! Never seen such a small department!
Best sales and discounts hands down. They always have a great selection and I can always find stuff on sale. My favorite store. I check online and then go into the store. They recently opened a Starbucks inside!
Didn't have anything remotely like what I wanted
Menswear has good selection
Great selection and great service
It had the clothes I needed
Found what I was looking for and everyone was so nice
Horrible customer service. Tried calling, you have to navigate through whole labyrinth of options just to be able to speak to somebody. Kept trying to get of of SOMEBODY in ANY department. Was on the phone for more than an hour and NOBODY picked up. Done with Macy's.
I hate the Mall but after multiple visits to Macy's i have no issue going again. Love the jewelry, cologne and the style of clothing for men my age. Staff is extremely helpful and knowledgeable. They are not pushy to drive the sale but they are accommodating which for me makes the sale.
Found a great pair of boots for my wife. Great service too.
Went to Backstage in Macy's there was a lady her name was Jojo she was so nice and helpful she even took me downstairs to help me match a cover up to a beautiful sleeveless top. In shoes Niki was very helpful and nice also! I left my bags to take a quick look at purses a very nice young man brought them to me they were afraid I forgot them and told me what door I had to exit I think he worked in the sunglasses. Great experience!
Not my first or second choice
Last time I went, the fitting rooms were closed like 25 mins before closing the store. That's something I didnt like about the store.
Good place to get shirts and pants and all types of wearing.
Great
One of my favorite places to shop
So much to choose from...love it
I found a dress and shoes and had fun doing it with 2 gals and my daughter. Everything was on sale. I'm so glad I went there!
So fresh clean found what I needed staff top notch enjoyed my shopping .
Gotta love the sales at Macy's.
Got everything I needed in great time. Service was great it was good.
The service was great and the young lady Amelia found everything my daughter needed and helped with sizes.
This is such an unreasonably expensive store!!. Staff is nice but the simplest items are $50 to $100 each. Not budget friendly.
Great selection, service, and wonderful return policy. If you buy shoes that end up hurting your feet, they welcome and encourage a return even if they've been worn. They prioritize customer satisfaction.
Overwhelming. So many products to choose from and not enough $$.
Htf is this place still open? Prices here are daylight robbery and the whole store smells like someone poured all of the worst-smelling perfume in the mall onto your head.
Good variety of things to buy. Not enough money to buy it all.
Nice place to shop at
(Translated by Google) I loved (Original) Me encantó
Absolutely love this place. Good quality clothing at great prices
In and out quickly got exactly what I was looking for at the right price and fit !
Sale prices are great. Regular prices not so much
Very small offerings in the men's clothing department, especially in the blazers section (which is what we were looking for).
Very nice and accommodating employee's
I always enjoy shopping at Macys. But like the most department stores, stores don't hire enough employees to give the great customer service that consumers require.