You have the feddbacks of real people who purchased the services of H&M (Costumes) in Connecticut.
To this day the firm receives a rating of 4.2 over 5 and that rating has been calculated on 123 reviews.
You may have noticed that it reaches an feddbacks average is high, and it's founded on a very large number of scores, so we may think that the evaluation is quite accurate. If people have bothered to give their review when they are satisfied with the service, is that it works.
You know that we don't usually stop to give opinions when these are good and we usually do it only if we've had a problem or incidence...
This Costumes is included in the category of Clothing store.
Very easy to find items, clean and neat store and great salespeople.
Typical clothes store been to one been to them all
Well-organized, great sales, and the staff are friendly!
Great place need one in Baton Rouge
This H&M obviously only caters to teenage girls and their mothers. No bathrooms. Only one seat per floor. Workers tell you to move if you try to sit anywhere else. Gotta hike an Aztec Pyramid to get to the men's/kid's section. The men's section doesn't have any size larges restocked. I'll visit one of their other locations from now on.
Pros Friendly staff Good sales Clean store Nice displays Cons A bit less selection than some other H&M stores I’ve been to
Best H&M store I have been in. Prompt service and the staff is very attentive to individual style.
They have signs pointing to plus (14-24) sizes, but do not carry then anymore. Don't re-directed me to the Gretna store when I'm shopping in the French Quarter! Also, the security guard quite rudely asked us not to sit on the corner of the steps, when there were no benches available, just one tiny stool - there were two of us. I understand fire code, but these stores are in a family vacation area, so give parents a break!
No restrooms. Yes I was there shopping.
Good collection with vrey cooperative behaviour from the staff members in the counter.Helped in accessing my account and getting discounts. Good ambiance.
Cute, inexpensive clothes. Good varieties.
Good deals!
Great prices, but nothing for men....or should i say, man size
Clean place considering amount of traffic. Fun and helpful staff.
Different variety of clothes for men women and kids, good experience
Love this location. During the week it’s not busy and even on weekends it’s not crazy busy as other locations.
Hey its an H&M what do you expect? Cute disposable fashion at reasonable prices, merchandised to sell fast in a loud & busy environment staffed by young, trendy fashionista's.
Prices and quality are cheap. Store is typically packed.
Favorite store with a lot of affordable cute clothes. It can be pretty busy due to it being in the French quater which is a very tourist area.
I like H&M but I wish they offered more items in XL. There were hardly any clothes in large. The only sizes they had left were Extra Small, Small and Medium. That should tell them something....
Great
You may find this store kind of affordable. Stock seems okay.
People were nice and my daughter found all they were looking for!
I love H&M. Great prices and some pretty good options. Clothes seem to last also.
Awesome collections in this place. You should check it out.
Kids clothes are GREAT and they LAST. The jeans are always the right size for my 4yr old.
This is a great store. In a great area. Upscale yet affordable clothing. Always have lots of things on sale. Never go here without buying something. Highly recommend this place if you havent ever been here before. They have many different brands to choose from. Some of them are exclusive to H&M. You can't go wrong with buying your clothes here.
Good collection
To trendy for my taste, but good prices.
Love this place! So many clothes options and really reasonable prices. Deals available as well. Lot of things for men and women for all ages and sizes.
The best in states only
I came to return an item, but was told their system was down. That’s fine not abig deal because I live near by and could stop my later. I asked if they had an idea on the timeframe so I knew when to return. Apparently, that was the wrong question to ask . This bigger Hispanic woman with curly hair said in a rude and condescending town to call corporate and ask. Smirked and laughed. I’m so confused as to why she resorted to responded like that. I asked a simple question in a monotoned voice. However, the African American gentlemen with her was kind and apologized for store inconvenience. Overall, What just happened?
They burn tons of clothing every year, yet they encourage you to donate clothing so they can make their "recycled fabric" environmentally friendly line. What's the logic in this? Please explain H&M
Store was clean, bright, well-stocked and well-organized. They also offered a line of home goods like candles, glassware and decor.
Well today was a good day SHANE WAS VERY HELPFUL AN EXPLAINED EVERYTHING TO US TO THE T....we will be back real soon
My wife wanted to go shopping so I went with her. We were able to get two cute outfits for less than a 100 dollars. Wish they had more seeting for the gentlemen.
Great selections of clothing for a good price
Would have gotten a five-star if the staff was just a little more friendly and helpful. I hate having to ask for help as it is when I do please don't give me attitude like you're doing me a favor
A mass fashion retailer. It's rare that I go in and not come out with a shirt, sweater or ear rings. Great if you like to shop.
Awesome prices and clothing
(Translated by Google) Lots of variety (Original) Mucha variedad
Nice clothing bit very poor customer service. I am 60 years old a d my buddy was with who is 59. We asked for help several times and were completely ignored. This horrible service was y 4 different young ladies. We were looking for 3 and 5 year old clothes and didn't have clue where to go and what to look for when we asked. Management has hired at least 4 incompetent workers. Doubt I will be back. The poorest service I have ever received. Very disappointed and management is responsible. Maybe take their cell phones away while working ??????
reasonable price, reasonable quality!
You'll find great designs amazing fit.... It was just perfect for me... This was my first time buying clothes from H&M
Love it. Always neat and clean, the staff are friendly and helpful
Excellent prices
A little on the expensive side, but the clothes are on trend and durable. Check out takes an average of 5 to 10 minutes. The employees are nice and helpful. Overall great customer service/experience.
Compare to Oak Park mall, This location is so much bigger and better sections. (men's, women's and kids). So I always check this location first. The price is very inexpensive and they usually have my size(if your size wasn't available, you can order in store to avoid the shipping cost).
Really nice store. Clean, the staff is nice, people at the registers are pretty fast and polite. The selection here is good. So it's definitely a good place to visit.
My fiance likes this place. As a guy I could take it or leave it, but my fiance does get a lot of cheap cute things here.
I would have given them a 5 but they don't have chairs for the husbands to sit 8n while their wives shop.
H&M.. I love visiting this store. So why you ask, did it get only three stars? Well, a couple of reasons. First, it was a weekday.So, fewer tourist and the store wasn't very busy. That was the great part. The not so great part is that the store was tore up! It was a mess. There were clothes everywhere. All in all, just a general disarray. I am not a digger. I want to look at a rack ad make a decision, Second, the prices, especially the clearance area, was not priced as advertised. The sign would say one thing and then almost everything would have a different priced sticker on it. Confusing to say the least. Third , and last, other than the cashier the sales associates were not at all friendly or helpful. They were interested in resetting the shelves they were working on, but not at all in helping customers. So, while I enjoy the clothing in H&M I am not in love with this particular store.
Good quality for price
I.have nice eye rings
Cool summer gear!
Nice store.
Great styles with competitive prices!
Same as anywhere else. Location is convenient.
Not to many plus size but finally found a little cotton dress in 2xl
When you're look for any item there's so much product in one hook you can't pull the size you need with out break the hanger. But its last minute clothing that last a few washes.
Every one was nice and friendly.
Found the cutest little dress for.my daughter an it was only $5! That makes any momma on a budget happy!
Clean, organized, and very open. Always love coming here! And always great service.
It's one of my favorite stores to visit when I go to Chicago.
Not enough staff but great prices on clothes
Nice place. No public restrooms and very limited seating for people waiting for others to shop. They need more seating.
Helpful associates in mens decent layout broad selection
Good selection of clothes
Great deals and if you bring recycled textile you get an additional discount.
So much more organized then any of the ones located in Atlanta.
Best shopping destination for clothes
Love this store European flair at prices that don't break the bank.
Three floors of really cute clothes! Nice staff. Even has home goods!
Cold, unwelcoming ambience. Feels like a dr's office and a gay bar had a baby...meh.
I love this place.
Very organized
Much cheap, very neat. Probably made in a sweat shop though
GREAT PRICES, CUTE CLOTHES!
love it, wish they were closer to me
Love this place for clothing , thinking of working here I really do love this place
They're a step up from Forever 21 but pricier.
Typical H&M with a nice ambiance. Styles aren't really for me but still a great selection of clothing at affordable prices.
One of my favorite places to shop! They have awesome styles at unbeatable prices. Their home goods are always current, stylish and elegant, too. Can't say enough great things about this company.
Place has a variety of clothing options but the items we purchased had to be returned the next day because the stitching came apart that quickly. Exchange process was easy but they didn’t have the same item in stock so refunded the money.
Huge store on Michigan avenue. Found great deals the weekend I went. Worth a look if you're already in the area.
Very nice!!
LOVE H&M....reasonable and Beautiful clothing... Great sales tooooo..
Love this store alot just need parking spaces ASAP
Nice people. Clean place.
Great prices, trendy clothes.
Not to pricey store clerks were helpful
Always organized, super helpful staff.
A little pricey but I got what I needed: a 7 pack sneakers socks for $14.
We continue to purchase kids clothes from H&M and have done globally in numerous countries for approx 8 years. Quality is good.
Stylish yet affordable clothing.
I prefer this location to the one in the Oak Park Mall.
Regular deals. Environmentally Conscious company. Fantastic customer service. Great music ambience.
Nice people
The only place my son gets his clothes from and everyone is always helpful and friendly.
BEAUTIFUL FLAGSHIP LOCATION EXCELLENT QUALITY CLOTHING
Nice staff with fashionable clothes and great prices.
Love the fashion for the price. Quickly replacing Express.
Well organized
Great selection to pick from did some holiday shopping for friends and family!
Limited sizes and 'throw away' quality clothes without the throw away prices. Ties were $30. That should be enough of an example. I can get Express ties for that price. The shirts looked and felt like they would just shrivel and shrink up the second you wash 'em. Worst of all though, they don't offer sizes for taller people. I'm 6'3, 210 lbs. I'm tall, but there are a LOT of people out there that share my build. An H&M large is high-waisted. An XL feels like a smock. Old Navy, American Eagle, and numerous other stores at least offer LT sizes on their website, giving me some sort of option. Wake up retailers. You're alienating customers when you don't carry their size. It's doubly aggravating when I feel like I'm not THAT tall, and I'm not fat. I will give them props for carrying 34 inseams in pants. A lot of places stick mainly to 32 inseam. So if they can make pants for tall people, surely they can get around to making shirts, right?
It was good
Great
They say the plus size section was on the second floor but it was not where to be found. Men home children more regular size no plus size like the sign says
Giant, two story H&M which was kept surprisingly clean and organized during hectic Mardi Gras.
If you shop online and get a really good deal using a larger percentage, it isn't honored in the store with an even exchange. I was offered $4 back on a sweater I paid $12 for. So I kept the sweater (which we already had 2 of- not sure if it was my mistake or theirs) and paid the $9 bucks for the new item.
I always find a great deals at H&M!!
First time in their brick and mortar store. Cool experience.
Love the clothes and prices.
Fine clothes great place to shop.
(Translated by Google) A variety of beautiful things (Original) Una variedad de cosas hermosas
Great
Rounding up from 2.5*, honestly. I want to love this store - it’s big, it has a decent sized kids section and it’s typically fairly empty (my pet peeve about H&M stores in general are the loooooong checkout lines!!). However, despite having all this potential, this store manages to disappoint every time I visit. Some constructive criticism by way of explanation: during weekdays the store is pretty quiet and you get a fair few mother’s with babies/toddlers checking out the great kids clothing, BUT it’s almost as if you are actively trying to repel them with the excessively LOUD music that, for some asinine reason, is playing loudest in the kids section?! The music itself is good - the volume is repellent. All over the store the racks are over crammed with product - you can’t find sizes easily, you can’t browse without knocking down several hangers - what is going on with merchandising? And finally, the promise of an empty or almost empty checkout line, slowly leads you to the dawning realization that you must have stepped into a rip on the time-space continuum where everything moves so slowly you’re not sure if you might be traveling backwards in time?! How else could you explain being the next in line for 11 minutes?!! Seriously, these are really easy things to resolve H&M - please make the call as to whether you wish to sell product or not and do the right things, pls!
(Translated by Google) They assisted me well (Original) Me asistieron bien
Very nice sales
Ok but their online returns process is cumbersome
Meh, more misses than hits.
(Translated by Google) They have good promotions and discounts. ❤️ (Original) Tienen buenas promociones y descuentos. ❤️
Love this stor
(Translated by Google) Excellent (Original) Excelente
Came in this morning to catch a sale I noticed was going on earlier this week. We'll upon shopping..... associates started taking signs down when I asked what was going on they told me the sale ended yesterday. Why were the signs up at the opening of business today? I asked if they were still going to honor the sale which states and additional 30 percent off of clearance items they immediately told me no. When I went to checkout and asked the cashier if the sale could be honored because of signs still being up she told me no as well. I stood in line and called customer service who agreed that they should honor the sale. Customer service put me on hold to call the store and speak with the manager to tell him to honor the sale. I heard him tell the associate at checkout to honor it and customer service came back to my line and told me they were going to honor the sale thanked me for shopping with H&M. I get to the register and told the associate I'll take my things behind the counter with the additional 30 percent please and she looked me dead in the eyes and stated we arent doing that sale anymore..... I responded with the fact that customer service just spoke with her manager who I heard with my own ears tell her to honor the sale. She leaves to go speak with him and comes back and tells us that the sale will be honored but with the 30 percent taken off the entire purchase not each item like its suppose to be. Instead of fighting I just allowed her to return what I bought re ring it with the other items I wanted and give me the 30 off the whole thing but the problem is she never did the return in the first place. I was charged 64 dollars for the first purchase and 73 for the second. I asked if the return was done properly because she never asked for my card that I paid with and she didn't give cash either. She assured me that the money was returned but my bank statement shows I was charged twice for the same clothes. Now I'm standing here while the manager is apologizing for the associates mistake and doing my return in full. Turns out with the sale being rang properly I should have only paid 50 dollars for my purchase! Glad they have a very understanding manager. If the associate just honored the sale in the first place all of this could have been avoided...... Even just following customer service orders could have avoided me double paying for the same clothes and having to go back and have the manager re ring everything after returning everything. I see why people have stopped shopping in H&M its too much of a hassle with the associates taking things personally when it's just business. Ive worked as a retail manager for 7 years and when you miss a sale sign you honor it for that customer and that's it! Also glad to have dealt with a different manager then the man that was here earlier telling his associate to honor the 30 percent off of the entire purchase instead of each item as it should have been. Team members like this are what makes a good business suffer in the long run! Last time shopping at H & M.
I really like H&M as a clothing brand but I'm always disappointed at the unfriendliness of most of the staff at this store. I try to avoid this store whenever I can.
Top
Cool
I love coming to this H&M they have more selection of clothing than the one in Oak Park if I lived near the Plaza I would definitley shop at this one more often. You also find a lot of cheaper clothes. The store is clean the staff is decent.
Employees more interested in talking to each other than helping.
We had an experience with highly unethical employees and fraud at this store. 1. My daughter had a crystal NYC ski hat which she left in a dressing room. When she immediately went back to retrieve it, they told her it was lost. We went back to the store two hours later and it was never found. 2. I had FOUR additional unauthorized charges on my credit card. I have contacted Merrill Lynch and they are disputing. There was only one purchase. We will never go to this store again as apparently this one has not conducted either background checks or does not hire ethical employees. Thank you.
I never seem to find anything here. It's OK. You're better off going to the one in the mall in Gretna.
The staff are nice enough and the products are decent, but the music is so bad that I refuse to set foot in there. If I go into H&M without a headache I always leave with one, if I go in with a headache I typically leave with a migraine...
It's a big store and it was organized.
Nice store.. very reasonable clothing
Large and spacious H&M located in a popular area for foot travel. The staff was friendly, helpful and very engaged. They were very polite and smiled frequently. Not quite the array of clothing options that I have found at other H&Ms, but I guess it makes your shopping experience swifter. The home section is a bit messy, but diverse. The dressing rooms floors were gross by the way. But I would return.
Didn't have as much in store as if they needed to restock. I didn't seem to be many male workers in the men's department either.
This store has saved me so many times. From a last minute outfit to finding something cute but not too expensive, H&M is really a good deal!
My favorite store to shop
Great variety, and cheap!
great place to shop for nice clothing on the cheap ;)
WE LOVE H&M
very friendly staff!
Great fits. Great $$ lol black dress. 12$ love it... this is the New Orleans store. So yeah
Very cool
We have an H&M at Woodfield mall, but this one seems better organized and stocked. Had good deals which we couldn't miss. The male section seems to be disproportionately smaller, but still offering enough. Can't lie - love that UNIQLO is next door. Both didn't have restrooms which is a thumb down.
Two stars for the awesome prices. Negative three stars for the lack of customer service at the register. Oh and being followed around the store. Never ask if you need help.
This store is the best! Great prices and quality of the products! Customer service is good even when busy!
Love the cloths and cheaper then I thought
Got a good deals on men's clothes.
To expensive for such cheap boaring clothes
Great sales. Large selection. Clean store. Good priced merchandise.
Reasonable prices...
Awesome place.found everything I was looking for
The staff are very helpful and the store is very organized.
Best clothes ever omg
Enjoy coming to this store when I'm out of town they also normally have sales when I visit
Clothing for women and men both available...some of the stuff is really good and reasonably priced... payment counter needs more people....
Don'tcha just love disposable clothes? Don'tcha? I would not wear this stuff at opening night at the opera (actually, maybe) but you really can't beat some of it. It really comes down to how often you wear it. It can be good in a pinch, especially tee's, bathing suits, and odd bracelets and trinkets. Oh, and that one pair of no pleat slacks that fit just right. This store is not large and is kept very organized. I'm sure corporate makes sure of it. Staff was nice enough. No arty the upseller so I'm a happy camper all in all.
Cool store.
More than anything I was excited to see this location carried more size 12s and 14's than any other location I have shopped. Thoroughly impressed.
Loved to grab a wonderful organics cotton douvets and kings size pillow covers. The best deal in the town.
Nice Clothing Store
Love it
Varieties of summer collections
Not going to make it. Dead in here. Was amazed how quite it was.
Great store. Great prices. Very cute clothes. Friendly service.
Nice place.
I can get all my basic tank tops here for a great deal. And there is always something cute at a great price to add to my closet.
H&M doesn’t stand by their products. i bought an item and worn it once not realizing it was flawed. came in for an exchange and they refused. refused to understand that the item was defective and have horrible customer service. i’m so disappointed.
Good Atmosphere, nice people
Very cute clothes there. Got really nice slim fit t-shirts and nice summer shorts
Young people but open to the experience
The staff were standing around chatting instead of helping customers who were lined up waiting to purchase items. The lady who helped me had really long and dirty fingernails. No one offered to help me when I was looking for something. I purchased clothing for my husband (great sales going on) and I was looking for lingerie. The lingerie selection is pretty terrible. I like H&M, but dislike this location.
Nothing for plus size women
A place for fun fashion. Cheap enough to experiment with your personal style without the buyer's remorse. Check in here quite often as the styles change pretty regularly.
It's the norm H&M. A two story store. It has beautiful staircase leading to the second floor. But no fear, there is an elevator.
This location does have great selection of clothes, and I believe the manager has some good taste of fashion, comparing to the Oak Park Mall location. Worthy to check out the location once a while.
no small bag for purchased merchandise
Very neat and great sales. Worth a visit if in the french quarter!
This H&M is very clean and well kept, and there's more room to navigate the sections than in other locations. The employees working while I was there were all nice and helpful. The fitting room was a little tight and the lights surrounding the mirror and directly in your eyes makes it difficult to see, but there was no wait to get in so that was nice.
This is the first one I started shopping at, they always have sales on everything.
Good location with helpful staff
Good Sale. The price was right
Extremely rude! The store was supposed to be open for another 10 minutes and employees were practically chasing us out of the store and dirty looking us. We had our selection and were checking out at 9:50 and they were all huffy puffy about us being there still. I understand you are young and it is a Friday night in NOLA but I bet your managers expect you to stay open until 10pm. This just now happened so if a manager wants to see who was working the men's register this evening you will have your rude employee that you need to address.
Clothing was very inexpensive, time will tell if the value is good.
Best H&M ever!!! 3 floors and they even have home goods at this location!!
well lit, clean, its a clothing store. Staff didnt seem interested but then again its a clothing store on michigan ave...
FUN STAFF! CUTE SELECTION!
Boyyyy this is the all time favorite. Hands down no computation will definitely recommend
Came to this location hoping to buy clothes for my teen boys while we were in town for a family event. This location does not carry ANY TEEN CLOTHES. The employee at the location informed me they actually dont carry any size larger than a 10y, so my only option would be to buy mens sizes, which is more expensive. Not only did i waste my time coming to this location, but i spent $15 dollars to park in the adjacent lot. This store is quite large (2 floors) and has more than enough space to accommodate teen clothing, as its only an addition of 4 more sizes. Very disappointed...
One of our favorite stores!
I was in the store 2 weeks ago and spent $170 and was satisfied with my purchase. As my girlfriend and I were checking out the cashier told us to donate our old clothes and get 15% off our entire total. We were planning on donating things to a thrift store that weekend and she told to instead bring our donations to the store and bring our receipt back with all the tags attached and they would refund me the 15%. We traveled over an hour back to the store today to do this (still within the return period). We brought in our huge bag of donations and the receipt with all the tags. We spoke with Betsy the manager who told us that this wasn’t possible because we didn’t have the clothes to prove we purchased it. We explained to her that her cashier told us we didn’t need to bring the clothes and to just bring the tags. The manager and the other employee at the counter made it seem like it would have been the biggest inconvenience for them to do this for us. It was horrible customer service and the manager handled herself very unprofessionally.
It's h&m. No complains.
Nice location. Big collections. Reasonable prices
Great location. Really nice people working there too.
Great clothes and nice price.
I love H&M! Great clothes at great prices. So much value for money
Awesome deals. Live the top floor home section.
I love their selection of styles, and cute hoodies.
Their clothes recycling program is fantastic! 15% off for bringing in old clothes or fabrics. Good place for basics
It's H&M. It's pretty much the same everywhere.
Parking can be hard but spending money here is easy.
Buen servicio y buenas cosas.
Clothing for the discerning shopper
Such cute baby stuff
I’m not a fan of H&M in general, but went to this branch with some friends. This is one of the best designed & arranged branches ever. Very clean & fresh look.
Found exactly what I needed. Just wish they had more size 28 jeans.
Employees are eager to assist you, store is very clean and organized, parking is difficult due to being in the French quarter
Got a nice shirt here on my vacation, hope Knoxville would have one shop.
One of my favorite stores to buy anything.. from things to myself or gifts! very affordable and great variety of clothing options!
They always have something nice in stock, and all at pretty reasonable prices. Lines are sometimes long.
Pleasant surprises. Huge selection
Customer service is good
I love H&M because I can always find my size. My favorite product is the easy iron dress shirt. It comes in a slim fit that suits slender guys like me well. I'm always shopping for extras for work and professional occasions. H&M also has great sale events with deals starting at $5.
I like this store better than at oak park mall
I loved the layout of the store and I found great clothing and accessories. I just loved it.
Good clothes for cheap.
Very nice and professional staff. Makes no sense they dont have a plus size section being that they are in a heavily visited tourist area
One of the best H&M locations that I've been to. Multiple stories and decent selections.
If you love H&M like I do this store has three levels, and great sales.
When I worked at the French quarter store alot of the staff would have there friends come In and steal. It was not a secret what was going on and who was doing it. The music was sometimes about sex one song was called let's have relations which is totally inappropriate for a store that people bring there children to.the managers Richardo,Juan, Tiffany and Hope had the nastiest attitudes and stayed keeping up with mess. Part 1
Love this store probably my fave location cause it's big and has big selection... note to H&M: Need more shorts during summer lol...
They have good and model clothes!
Cheap and good clothes
Great fashion at a even better price. .. you CANNOT go wrong at H&M
It is realy good
Great selection & even better prices
Kids, man, woman and HOME section ;)
I always find cute clothes at great prices.
A lot of good stuff, a little bit expensive but good quality
Very good
Live this store
This location specifically is like a funeral home. The staff always make me feel like I'm a burden to them or as if they just burried someone dear. Each time I walk in there hoping that maybe once I'll deal with a cashier that will genuinely interract with me and maybe, just maybe, even smile. I'm not saying you have to jump with joy like Tom Cruise on Oprah's couch, but c'mon, make an effort, people. H&M corporate, please consider a raise or some incentives for these poor individuals. You can't expect them to provide outstanding service if you don't treat them like they should treat the customers.
(Translated by Google) Good offers for women and children ... (Original) Buenas ofertas para mujer y niño...
(Translated by Google) good prices (Original) buenos precios
Beautiful
Service can be a bit better-
(Translated by Google) Good clothes, comfortable prices (Original) Buena ropa precios cómodos
Fun place to shop. Great finds. even better prices.
Nice prices
They staff there is not very polite. I went there to look for something for my daughter and asked one of the employees to assist me. She took the time to point to the wall where I might look, and turned her back to go back to her conversation. A little customer service would do them well
Love it
Clean and convenient
Extremely helpful and large selection of clothing and accessories. Reasonable prices
Great clean store big selection good prises great customer service
Modern fashion for women, men, and kids. There is usually a line for the dressing room, but the sizes aren't always consistent so you have to try things on. The kids clothes are so cute.
This is an amazing H&M! 2 stories, lots of beautiful items and the bonus was the home goods section! I didn't know H&M made home goods, but I am pleased with their style and selection. I'll definitely go back to shop here when I'm in New Orleans.
Came with my nephews, and they found some great clothes.
Will never shop at h&m again
always pleased with the new models they keep bringing and their discount. good place to get jeans, shirts, t-shirts, shorts, shoes and hat from. Even suits
Did not know who was the employee couldn't find one with out asking customers do you work here.
Love this store. Good value for price
I always walk out of H&M spending less than I anticipated. Great prices on good clothing.
I love how affordable the clothes are here, yet trendy and in style. Needed some clothes on the way him and ran in real quick and was helped by a really awesome salesperson. Thanks for the help
Shopping here as often as I can, love the brands they carry and the diversity in style.
Good selection be of clothes for the family at reasonable prices.
Easy to get what you want and easy to find things that you need. I like the quality of the clothes here.
Can always find a good deal!
Good price and promotions during Black Friday. Friendly employees!
This location doesn't have enough clothing selections for men.
Their plus size section is a joke!
Told me that I was not allowed to go into the dressing room with my 13 year old daughter who was trying on clothes. Are you kidding?
Love this place. It's enormous with great prices!
Love their clothes always a great quality and nice fit. Very helpful employees that treat you great and makes you want to come back over and over
Great place to shop for back to school clothing.
Pretty cool store make sure you visit early so u avoid long lines
I simply love visiting this location for eclectic finds and great prices. If you are ever out and about in New Orleans and get invited to an event or happening which you aren't dressed for this is the place to go. You can get 'all dressed up' , 'down N' funky or as eclectic as need be in ONE location.......shoes. foundations, accessories and cosmetics included. Happy Shopping
Kids section has really nice clothes
Prices is a little high
I got a cute dress for $3! And a striped t-shirt for my husband for $5. And a few years ago, I got a pair of jeans that I still have for only $9
Affordable and beautiful clothing.
I was impressed with this store. Good selection of clothing at decent prices.
Convenient, clean, friendly staff, moderate pricing great location
Great prices. Big store.
Great brand for great price. Hate that you have to pay $20 to park near.
Great clothes, half the staff great the other half rude.
Full of great sales. Love how the place is well lite and always clean.
Note to Staff....the paying Customer at your register is more important than whomever you are speaking with on the phone. Place them on hold and say thank for your purchase...to the customer that you are waiting on.
Had a wonderful sale going on! If you need makeup...go now. Not sure this will last long
I love all the cute tops here
Love the clothes and the prices!
I like h&m clothes but they don’t have plus size section. I wish they have it.
Manager doesn't have a a good tast...
Cheap and good clothing.
Not really worth going anymore. Better to shop online.
Great Prices on Men's Wear! I could bargan hunt there every week... Picked up a fully lined solid blue Blazer for $29.99!
Always a delight shopping there, quality clothing.
Good prices and easy to find what you're looking for.
My best shopping is done in this store, look at this radical cool bag.
Nice clothes, good quality and at a good price
Couldn't find everything i wanted but it was still cool to find so things
A well known clothing shop for teens and millennial. Multiple floors
One of the cleanest locations I've been into.
There is a worker on the 3rd floor I think named joana she deserves a raise great customer service. Everyone else is useless fire them. The manager Kate is the best she needs a raise too.
Very affordable and designing outfits. Wasn't fan of this brand but I guess after trying their clothes will always look for this wherever I go for shopping with family.
Sales for summer
I always find something I like, want,or gotta have!!
One of my favorite places to shop for clothes and shoes. Great prices and styles. Good variety. Fast checkout.
It's was nice and clean & organized. You have been one you have been to them all...
Terrible customer service. On your way out make sure there is no tags on your merchandise (do it yourself). If there is rush time the cashier won't take the time to take them off and you know what's going to happen when you exit. Terrible terrible location.
3 levels of Happy heaven shopping. The staff was kind and patient
Large selection. Look for sales.
Good experience for my wife. Tons of affordable and good looking clothing that seems like good quality. The men's section didn't have much to liking and the more "big and tall" clothing is only available online and the clothes seemed more fashionable than stylish. Online selection was much better for me.
Nice clothes that don't cost a fortune! You can also shop for the whole family in one place. The staff were all really nice too
I just love this store
Helpful staff and good prices on quality clothing
Great selection of clothes at very reasonable prices!
Great music during the festival
Loved the sales and the customer service was wonderful
Terrible customer service. Took five minutes to find anyone to help me exchange three shirts for different sizes and they didn't have any of them in stock, offered me no solutions on who did have them in stock, and basically told me there was nothing they could do.
Definitely a lot more options than the other stores I been to. Also a little more cleaner and more accessible.
A decent sized store with clothing store on two levels.
It's nice and has alot of selection
Great place to shop.
Love this store. Good collection of sales and accessories all the time. The staff are really nice and helpful. Sometimes I’ll even ask them for styling tips and checks. The new 15% recycling program is adding positive value to the society. Hopefully they recover from the graffiti artist controversy quickly.
Love this store. Its located in a great location.
I couldn't find a size 38 jeans so I'm going hard in the gym. I'll be back!
I'd never shopped at H&M before today and went in to get some work shirts. David in the Mens' Department upstairs was super helpful and courteous. He helped me find exactly what I needed, and I came right back to buy a jacket too. Thank you David!
I asked the lady at checkout about the Lockton discount- she said there wasn't one. I recalled seeing it on Lockton's intranet, and sure enough, there's a 15% discount that I didn't receive... I hope H&M makes it right, or I won't be back.
Great
Staff is really helpful and nice. Also I think this might be the best H&M in town! There are multiple floors with clothing everywhere! Come here for happy shopping.
Great prices deals and clearance
Wide collection of dresses for whole family with good offers.
Staff is helpful and knowledgeable of their merchandise. My only problem was the security guard, who grabbed me and accused me of theft. I felt as if I was profiled basis my appearance, which is nothing new for me. I was told after the fact that this guard was a temp due to the holidays, which helped but profiling isn't they way to keep people coming back! All and all, I'll be back because of the staff and the quality of their merchandise
This is a pretty cool store. They have a HUGE selection of clothing for men and women. The prices are hard to beat too. They have good pricing and the clothing quality isn't bad either. The staff is nice and for as many clothes there are in the whole store, it's not in that bad of shape, not as messy as you would think. This store has good clothes for good prices. You should check it out.
Was a good visit, didn’t find any good deal as usual, but the store was nice and organized
One of the best H&M locations I have ever had the pleasure shopping in. Rockstar customer service!
Nice shoes for men best casual shoes for men ....interview styles
Awesome and helpful employees! I always get great advice and everyone is super friendly.
I typically like their pants and some of their shirts and that's about it. Most of their other stuff feels cheap (such as the shoes, sunglasses, and sport/suit coats). This makes sense with their low prices (which may be indicative of some unjust labor practices, so if that's an important factor to you, then let the buyer beware).
Poor customer service. Poor cheap quality of clothing. This store is reserved for teenagers and cheap people. You might be getting your clothes for less but I bet you're shopping here often to replace what you just bought not too long ago. I prefer to shop at Gap, Banana, Old Navy and Express. The clothing at those store are of a higher quality and seriously the clothes from any Gap brand store last forever. I'm happy to pay extra and have lasting pieces in my closet, rather than go to stores like H&M and spend less but always have to go back and buy more, because what I just bought is already falling apart. Cheaper isn't better.
Good prices and retail...service a little slooow
Cool clothes, great prices
Friendly staff, large selection and good prices
This h&m doesn't have the biggest selection of men's clothing but the staff are very nice
My fav
Great fashion and prices
Large selection of men's clothes but nothing I was interested in. The store was clean and neat
Followed me around the store today. Shopping while black. I purchased 5 pieces. The non black ladies WITH A STROLLER set off the alarm upon when exiting. This is America. The former retail manager in me laughed knowingly. Ha The store opened more than five minutes late. I entered the store wearing two H&M pieces. A black tank ordered online 2018 and a scarf purchased in Paris 2018.
WOWZERS!!! GREAT PLACE TO SHOP!!! Found everything we needed and then some! EVERYTHING reasonably priced!!! GO CHECK THIS PLACE OUT!!!
Nice and clean. Great selection.
Big multi level store. No bathrooms for customers. Boo
I
Good selection
Always crowded, some bargins, but be sure to try on clothes you are going to buy. Some do not hold up.
Can always get an emergency outfit at an affordable price.
The floor was a mess , with broken nail polish , paper , and shoes .
(Translated by Google) Excellent offers (Original) Excelente ofertas
Amazine
Just note that this H&M is a stop and go type of H&M. Grab what you need and go. This H&M is not about having a shopping experience. It's more like ravaging through the thrift store. The lighting is off and makes you just want to hurry up and get in the confusing line that they spilt in three for "consumer convenience".
Love the clothes and the customer service is superb.
Great shirts
Took my niece shopping at H&M and was hugely disappointed. The cosmetics section was disgusting...open containers of lip stick and powders etc....just gross. The store was a mess. My niece had a return to make and the cashier took longer than expected. Save your money and go somewhere else.
Loved the customer service
Buen precio t buena variedad
H&M used to be top #1, great store for me and a lot of other people. Now they have just gone down hill. The items they have are ugly and just there is really no new arrivals coming in at all. Style is bad. What happened to the old H&M? We want it back!
Daughter's favorite
A favorite store of mines! Music too loud, other than that I enjoy shopping there!
This store has a home section. 5 stars for making my wife's dreams come true.
Lots of fun clothing items for all ages! Loved the seasonal things!
Always find something at this store.
Store looked like a tornado had gone through. Why would I buy something off the floor?
Nice
We saw a Christmas sweater on a mannequin in the store and asked one of the personnel where to find it. He told us it's sold out. Later on we found the sweater on the 1st level of the store.
Inexpensive clothes, usually decent quality. Good place to buy seasonal trend items, and basics like t-shirts and leggings
Good and affordable collection
me fasina esta tienda
My favorite H&M is located on Decatur where it greater St. in NO,LA Ryan V. He is the reason for all the stars in New Orleans H&M ...
Every time I ask for an item in the Men's department they always go check to see that product is present if not they always try to see if I'm interested in looking for something similar to it.
Fantastic quality clothing at great prices. They had a good selection and the store was well stocked. I was very surprised by this and impressed with the location overall. The cashier was very friendly. I’ll definitely be checking out their other locations soon.
Former Hard Rock Cafe
I was looking for suit jackets on short notice for a dinner engagement while traveling in Chicago and found them for $500 and $600 near my hotel. Then, after checking on Google maps, I found this place and bought a real nice jacket for $45. I couldn't believe it.
Had a return just 2 days over the 30 day cut off. Cashier couldn't issue a refund or a gift card. At size 14, the store just didn't have anything I liked to exchange for...asked for a Manager finally. She was professional and took care of my refund.
It was really great experience to shop with H&M
I love this place. Great quality and good prices
Overpriced urban clothes that look like they came from a thrift store. They have done a great job building a brand but the quality of clothing is barely average.
Pretty good place for guys fashion. it wasn't terribly busy but may have been time of day. staff is quick and helpful too!
Great location
Trendy fashions galore! I make it a point to swing by every time I'm in NOLA. Customer service is good. Prices are reasonable for designer clothing. Had to purchase a jacket for dinner at a fancy restaurant and found one quickly here.
Had to wait in a LONG line just for a price check! Suggest that you either provide some type of price scanner on the floor or provide sales associates with some way to accommodate customers.
I love the clothes, they need more size choices though and the staff needs to be trianed on better professionalism , some of the staff was very bland
It is 3 stories! So much better than your local H&M
Spacious unhurried shopping . helpful staff. Not great for the larger male.
Love the style of clothing and prices!
I was a stressed, last minute guest and they treated me like they cared and I mattered and then to top it off, the price was right and the room and stay was fabulous! I plan to stay here the next time I come to Chicago.
the best h&m store I went to. they even have Home goods
Best
Good store, good collection and a super sale on some items.
I went to try on a swimsuit bottom and when I looked down there was period blood in the crotch of the suit. The bottoms were also professionally hung up with the other bottoms. I let the fitting room employees know and all they said was eww. I'm very disturbed and disgusted with this store and disappointed with the employees' reactions. I will never buy anything from this store or this company again.
Nice and spacious place. Lot of options to choose from...my wife spent a whole hour to discover only few things lol...but very neat and clean. No restrooms though. If u r looking just for the restrooms keep walking straight to public restrooms.
Good service in there to get some gifts good experience
Love to shop at H&M. Really a wide variety of items. Enjoyed this store, it was larger than others I have been to.
Was in New Orleans this past labor day weekend. Sunday i saw a nice MTV hoodie i wanted earlier in the day. Didnt want to have to carry a bag around all day while we explore so i ask an employee at the register if they do 24hr holds and he said yes so i left it and told him i would come back before you all close. Fast forward its 9:30pm. I get there and as i was going to walk in this lady security guard stops me saying yall are closed in a rude manner. Mind you im sober, we havent even started drinking so im not coming in loud, obnoxious or anything. Im lookin right at the sign on yalls door saying closed at 10 and told her all i needed was to get my hoodie that i had on hold. She proceeded to be rude told me no and locked the door. I tried calling the store it went to customer service where a guy said he would direct me to the stores line. Once he did i sat on the phone for the longest trying to reach someone but never did and i know for a fact i saw employees by the register. Still frustrated by the dissatisfaction I continued to call throughout this week but customer service line never answered. Whats done is done but i just had to voice my frustration bc you would think with all the negative criticism this company took for having the lil black boy wear a monkey hoodie this company would be the retail version of Chick-fil-A with their customer service but no, i never been outright disrespected like that from a store. If that lady security did that to me just imagine how much paying customers your location has loss because of actions by her and your employees. I had plans with that hoodie for a nice outfit but now that idea is dead in New Orleans cause might i add, that was my last night on vacation
Love this place. Great prices.
Customer service: on-point!.. Trendy fashions: ✔.. Great affordable prices and amazing sales, like, all the time!.. The sales pros here are knowledgeable, fashionable, charismatic and talented.. They ENJOY hooking you up with the latest trends that dont hurt your budget because they shop there too! I love this location because the team there is fun and creative, and they will go above and beyond to assist you in expressing your inner hottie.. <3
Gotta love H&M! Coming from Europe, I'm very familiar with the brand, but the prices are too high here in the US. Other than that, the clothes are good quality and stylish! Very nice looking store and friendly staff
Really cute kids clothing. The temperature in the store was really hot which made it uncomfortable to shop.
Terrible
Good line of cheap, stylish clothing. Too much clutter on floors, but overall not bad.
this store is big and most of the time they have really good sale items. they have additional 15% off if you'll bring old stuff like used clothing. I haven't tried it but I saw a lady who brought a small bag of used clothing and she was able to avail 15% off her purchase. I love the idea of recycling and getting discount at the same time so imma try that next time
Great deals
1st time shopper was pleasantly surprised
Went with a couple senior students from high school. They had graduation money to spend, so they loved it. On my teacher's pay, I felt a bit more restricted. So final conclusion: clothes are really rather cute but a bit pricey. As for the store itself, it was clean and bright and inviting. I do think some extra places to sit would be nice for those people whose traveling buddies are off shopping and we're just waiting around.
Great Buys!
The ac is not working had to walk out it was so hot
Just ok.. not the best quality. .is ok
Very helpful staff and very nice and friendly owners
Good place.
I love shopping at H&M. The men's clothing, especially the plain t-shirts are super cheap and comfy. I can get like 6 shirts for under $40...can't beat that. They also have jeans, shorts, sweats, jackets, and a whole lot more. Everything is pretty reasonable so make sure you control yourself !
Inexpensive clothes
Quality clothing and customer service
Ah, H&M. Clothes but not expensive. But beware the fit. And the quality.
Enjoy the home area
It's usually very clean and well-organized. My only disappointment is that there's only one rack of plus-sized for women's - and since H&M sizes tend to run small, I'm an XL here. I wish there were more plus-sized options!
Great staff, great selection.
Scarce sizes available and small business wear section. Still love all of the four floors of H & M!!
Great clothes and staff! Wish the men’s side was bigger.
Not a great selection compared to other H&Ms I have visited. Staff isn't super attentive
Best one I've been in! It's Huge!
Always loving H&M. Great range of prices and cool clothing. Always neat and clean
Lots of awesome cheap options
Given the usual inflation of shopping prices in the heart of Chicago, this H&M is the place to go for affordable and fashionable items. They have men's, women's, children's, and home living. Everything is pretty straight forward. If you need a fitting room, they have them. The only place I have bought clothes while visiting Chicago.
Perfect brand
The store is clean, parking is nearby, and the staff are helpful. There are plenty of fitting rooms so I never had to wait. There is a good selection of clothing at this price range but they often don't have exactly the size / cut you need (but you can easily order it). Of course since it's cheap you are giving up the quality you'd get on much more expensive items. But that's the tradeoff you make. Also even when there is a markdown, it may only be on certain sizes. I was planning on getting a cheap pair of jeans because I had lost weight. But the ones that fit me weren't on sale although the other sizes and cuts were. (And the number of shirts in my size was limited but just enough to get what I needed.) But for low cost workdrobe basics this is an overall good place.
By far the best H&M we have in Louisiana the location on the Westbank is horrible and they never have anything really good as to when you go on the East Bank they always have the best finds and neatest looking cutest looking outfits
Great place
not well designed clothing, poor manufacturing. also all you hear at this store is their Walky Talky's super loud through the whole store
Its well organized. The staff are helpful. I like that it has H&M Home where you can find get stuff.
Historically I have always hated H&M. It's not cheap and the quality of clothing has been very poor. Thin materials, the cut varies from piece to piece even though its the same item and the same size, poor workmanship. The store has always been an eyesore also, bad lighting, sterile design, most stores dirty and disorganized. Anyway thought I would check it out as its been a while, good improvements. Store is much nicer, sizes held up a little better however I tried on two pairs of jeans, exact same style just different colors, same size, one fit one didnt. Kind of stupid. But most items fit well. Clean and organized, I won't mind going back.
Cool stuff for ladies and nice staff.
OK, its a younger man's store, at bargain prices. With that said, don't go in there with Dad body, expecting to find Xl, XXL sizes to be all trendy with the younger crowds. Nice store ad staff, but it is affordably priced and equivalent quality items. If you are in a pinch -this is a spot.
One of my favorite clothing stores.. Great quality
Great clothes
Clothes are pretty reasonable prices and service was ok. Its hard to shop as a taller person though anywhere.
Huge location, tons of merch.
Employees are super sweet
Good styles great prices. H&M is always there when I need quick outfit and this location was no different. Saved my weekend with the shirts I needed.
Multiple levels and a home goods section. It was awesome.
Guy at the register was obviously in a bad mood and my purchase inconvenienced him.
Son's Fav Store, & Associates were very pleasantly helpful
Women's collection is good. Prices are great. Same cannot be said about the men's section though
Great location and selection, ladies room on 2nd floor is not so good.
Love the men's and children appearal.
Love how this H&M has the home section on the top floor.
Tons of options to choose from!
Very dope store, not just for the bunch of different and eclectic clothing options at a reasonable price but also for the really choice music they play whenever you go there. I find myself Shazam-ing almost half the time I'm there! Lovely little store for sure.
Good to take my young niece when we shop on the Plaza
Awesome clothes, awesome price
One of my most favorite places to shop on Michigan Avenue! Always find some really cute trendy clothes here! And they a very reasonably priced
Very friendly staff, fast check out and better quantity of clothes just wish they had parking. I love the fall line as well!
Love H&M and this store have amazing offers. People who works there are so nice!
This store is beautiful. The prices are sometimes reasonable.. And the quality is good
Good H&M. I miss how it used to have more men’s clothing though.
Beautiful store
LARGE...to be on N Peters St... Soo... muuchh stuff!!! GREAT SPOT! Love the fashion... but it goes FAST.... know ur size BEFORE u go....to make sure they have.. that is a get it before its gone spot!! GREAT!!
Cheap prices. Nice cloths.this is the store for you if you wish to look good at fair price.
Been here in September. Turned out they did not sell clothes in my size. They were not professional or discreet about it.
LOVE this H&M -- it is three entire floors and unlike other H&Ms, offers both a great men's selection and a robust beauty section as well. Above all, this H&M has an entire floor dedicated to HOME! Amazing! The service is always fast and efficient and most importantly, considering the foot traffic this store sees, it's so clean and neatly organized. It's also always well-stocked with new product and a very unique selection for compared to other fashion retailers in the Midwest. The checkout lines move fast too considering the number of people in-line and there are multiple registers on every floor (although the second floor register is hardly open). 5 stars for making shopping Fast Fashion feel just like a department store.
Multi level store with a great selection and great prices.
Friendly staff but the clothes are poorly made and over priced
Huge store and great prices. The have a while level for mens clothing.
I enjoyed myself. Great Customer Service
Cute clothes but very cheap quality. Clothes get worn out very fast.
Great prices and selection - at least for kidswear and menswear.
Need more cashiers!!!!
Dirtiest h&m i have ever seen. Clothes everywhere on the floor and everything is displaced. Wanted to shop but was way too dirty. I decided to shop elsewhere and come back 2 hours later hoping it would’ve been cleaned . When i came the same clothes were on the floor and more. The lingerie section was even dirtier , with underwear on the floor everywhere. This store definitely needs more sales associate on the floor. It is not normal for a store to be that dirty on a calm day.
Great sales
(Translated by Google) Good, beautiful and cheap clothes (Original) Ropa buena, bonita y barata
Always get shirts and jeans for work here and with donating i get an extra 15% off. Who would love that.
It's a great store we can find a good clothes a very good price .
They didn't have anything I liked
Excelente lugar para comprar produtos femininos e para crianças. Ótimas ofertas e atendimento simpático.Tem que saber procurar se quiser preços bem baixos.
(Translated by Google) All right (Original) Bien