Reviews of J.Jill (Costumes)

Holly Smith

The sales people are very helpful and good at pulling the sizes people need, without even asking. They pointed out all the items that were on sale and suggested ways to save even more. I was having trouble finding a top to go with a skirt I liked, and the store associate pulled 4 or 5 options in seconds. They suggested jewelry and shoe options, but weren't pushy when I said those items weren't in my budget this time.

Mellie Dennis

Very dissatisfied with this store's customer service.

S Hagemeister

Shopping therapy

Sherri Thompson

Great. Helpful but they were ready to close. We cut it too close to closing time.

Brenda McCoy

Great store to shop for ladies clothing! Very friendly and helpful associates.

Nancy Cain

wonderful clothing. I have 2 long knit turtleneck dresses I bought at J.Jill 4 years ago and they are still my FAVORITES. I just belt them and go to work or dinner or wherever. I wear them again and again and get complemented. BEAUTIFUL MINIMALIST CLOTHING THAT YOU WEAR OVER AND OVER. I notice they have a new dark turtleneck dress that just came out. I'm definitely going to get it. Love their long tunic pullovers too.

Deborah Allen

Like this store because they are helpful without bugging you. Also just a small comfortable nice shop

Carol Gerler

Great staff

Janice Davis

What pathetic customer service! Actually it was nonexistent for me. I was in the store Monday, and was ignored the first few minutes. There were two clerks. One asked the same customer twice if she wanted to start a dressing room. The first time the customer declined, the second she said yes. While I was walking around the store with a sweater in my hand, another customer entered and was greeted and told to let them know if she needed any help. I, on the other hand, was not spoken to until finally one of the clerks looked at the sweater and asked me if I wanted to "put that on." Not, "Do you want me to start a dressing room?", as she had said to the other customer. So I took the sweater back to its rightful place, pulled out my cell phone and took a picture of the two clerks. I told them I was taking their picture so that when I went to headquarters, I could show them who was working that day. I started leaving, got to the door, turned around and pointed to the one I learned later was the store manager and said, "You know it happened." She replied, "Well, I don't think it did, but if it did, I apologize." Too late!!

Susan Brock

As always great new collections and great service at Shops at Briargate J Jill store.

Nancy Stamm

Great bargains.

Jim Stanford

Selection and quality weren't quite as upscale as I was expecting considering their prices.