You have the feddbacks of people like you who are consuming the products of Dillard\'s (Costumes) in Arkansas.
At present this business gets a rating of 4.2 out of 5 and this score has been based on 487 reviews.
You must have seen that its rating is positive, and it's based on a large number of opinions, so we may be pretty sure that the rating is very faithful. If many people have bothered to rate when they've done well with the business, it works.
As you know, we do not usually bother to set scores when they are correct and we usually do it only if we've had a problem or incidence...
This Costumes corresponds to the category of Department store.
Susan in the luggage department is the friendliest, most helpful person! I had an issue with my briefcase handle breaking on me just hours before my flight to the ATL airport, and she helped me find a great replacement at an affordable price. If you know the ATL airport, you know it is NOT a place to be with a heavy bag to carry instead of roll. Susan saved me and got me back on the road in no time! She even offered up her counter space so I could transfer all my stuff to the new bag, and she even took the old bag out to the dumpster for me. She was a perfect example of exemplary customer service. Thank you!!!
This store is very organized downstairs but upstairs was very cramped.I was in two days ago was better. Employes are always friendly. I shop at Dillards more than any other store. I hope the Winter collection will be great I moved here from a mild winter state and will need sweaters.
Love shopping at Dillard's! They have the best brands and if you have any trouble with your selections that you do have a return policy. I like shopping at Dillard's because they have most of the name brands that I am looking for. Such as Reba and Nike.
(Translated by Google) A very clean place (Original) Un lugar muy limpio
Amazing place to shop and the employees are amazing
I bought 2 new tops. Great service. Good sales.
Just passing through.
Well organized and good customer service
Love Dillsrds
Really cool shoes on sale 65% off
I like the quality of the clothes and every month there are good offers.
seemed to be understaffed. A lot of chaos and disorganization
Dillard's Pinnacle Hills Rogers is Just Excellent all the way around with friendly and very professional staff. The store is very clean, knowledgeable Beauty and fragrance advisors, and it's got the hottest and latest looks.
Nice selection.
The sweetest employee with blonde hair in the perfume section was so helpful and kind. She helped my friend and I find perfumes we liked for our prom, and wrote us notes in the perfume sample cards, saying "Dance your heart out!" and "Have fun tonight!" I wish we could remember her name. Keep it up Dillard's! 5/19/18
Terrible customer service, Very rude manager in the shoe department, bought my work shoes somewhere else.
Great colognolonge
Nice store.
Excellent customer service experience
Very large variety of items and very well organized.
Found my wedding shoes and earrings for a great price!!
I liked the things they had! And the workers we're kind and respectful!
Awesome Clothes and FRIENDLY STAFF.
Great deals today
If you need big and/ or tall clothing, this is the best place in town to shop.
Good for walking and shopping
It's a pretty good place. I couldn't find what I wanted though
Friendly staff. Nice clothes
Maria Aleman is AWESOME & So helpful! Love going there!!
Very blessing attendance
Awesome Employees Just love the Girls at Estsa Laudar . They make u feel like part of the family . Check out there make up & Also tell them Dana Novak and her Mother Patricia Wilson sent u in . Hopefully they will hook u up with some good prices . And do a Make Over in There . Also check out the New Purfume in Dillards it is Chanel Paris EAU DE PARFUM INTENSE SPRAY
Good sales on bras
Good values and great management.
Great service, found what I needed.
Had some really good sales
Huge variety
Dillard's at Promenade is the only one I can find a variety of clothing that will fit me. Terrible o have to drive so far to get clothes
Pretty alright store. Someone be my sponsor and ill shop there and tell you how it is, but its not such a good place to go when you know the clothes they carry are primarily going to be worth something like 15 when theyre marked as 50 or 60.
High quality customer service here, Patsy and all of the men's department take great care of me and my family every time we come in!
Nice place to shop
Much too expensive. Not that great a selection if items in a particular category.
Sharon at the Estee Lauder counter is always so helpful and friendly.
A good shopping experiance. Well trained staff quick with suggestions an polite salesmanship. Higher quality goods at a higher price.
Good store, but they had a display of lingerie inside the front door that should only be seen in a bedroom. I had my young son with me. It was displayed where there was no way to avoid it, besides not entering the store at all. I asked the salesperson to mention my concerns to a manager.
The Dock Crew be wylin
Awesome place!
When we go to Dillards it's usually a last minute decision while we are at the mall and we have our small kids. We get looked at like being judged or ignored by the staff especially in the womens shoes and makeup areas. Other times when we arrive with name brand clothes and more planned, we get treated very differently. We joke beforehand about how we might be treated before entering.
Sales girls are super nice.
Great service and selection.
Over priced.
Dillard's has every size and style in stock. They also have quarterly sales for cardholders that are incredible.
Ok
Fun place
Nice selection of mens clothing
Felt a little rushed by the sales associates. Came with the intent to buy clothes and didn't like having someone looking over your shoulder every aisle asking if you needed help finding something.
Super
One of my fav places to shop. Always clean. Sometimes iys hard to find cashier/help during slow times. But they are helpful even for helping with a toddler and stroller getting off escalator!
Usually I don’t do reviews, but this was a terrible experience. When I’ve walked into the Dillard’s in Rogers, I’ve always received very very poor customer service.... The first time I went, I was immediately followed around in the lingerie area by the associate there and then she got security behind me,the whole hour I was there until I left.. it really made me uncomfortable I didn’t shop comfortable at all what so ever and even when I checked out I was completely ignored by the associate who got him to follow me even with the $600 dollar purchase I made which was such a disappointment. The second time I went in, an elderly man over in the bedding department ignored me the whole entire time saw me at checkout after waving at him and MADE ME WAIT quite a while AND even when checking me out he didn’t even say the total, hello, or thank you, and ON TOP OF THAT HE THREW MY PURCHASE TO ME ... This Dillard’s needs to work on training there associates to give GOOD customer service regardless of skin color or gender...after all it is a high end store...I will NEVER shop at Dillard’s again, and will take my shopping elsewhere.
Love Dillard's and their sale prices. Great selection.
Horrendous customer service! I purchased a polo shirt, wore it once and washed it once. The material weave started to "pill" and "frizz" - clearly defective material. I brought the shirt back to Dillard's and was told they would not give credit because it was over 3 months!! Apparently, I needed to know this?? This is even with a receipt! I asked for a manager and got the same response! I have worked in retail most of my life and can't believe that in this highly-competitive retail environment, a department store would take this hard a line on returns, especially when the merchandise is defective. Needless to say, they have lost a customer.
Good product needs friendlier service all In all its a good place
Too expensive
First time I shopped at a Dillards, but they'll be my first stop for suits in the future. Great, diverse selection of brand name clothing. Their recent sale let me walk out with two suits, three pairs of pants (all custom fitted on site), and five high end shirts for the price of the one suit I had my eye on at Macys. Great service and great staff. They've made a regular out of me.
Nice selection, helpful personnel, great customer experience. Plan to visit often.
Nice sale, friendly employees.
Nice Dillards, park on the backside for an easy entrance into the Pinnacle hills Shopping center.
A great place to get what you need. About 40% more expensive than JC Penney but you get what you pay for. All of their stock is very high quality.
Great department store to get holiday or everyday shopping done.
Went into store to shop always go to clearance first to find good deals. But Wasn't pleased with Clarence this time. I thought when something is put on Clarence it's probly more than like 50% to 70 to 60% somewhere around that they're calling their Clarence as $2 off $3 off and that's Clarence
Great deals on their clearance
Always a nice selection of items from clothing to home dec and small appliances. Staff are generally very helpful. Have purchased numerous items and have always been happy.
Dillard’s never disappoints on quality or selection of merchandise. The best department store in the area for the latest styles and name brands.
Great customer service
Clean set up and friendly staff
Higher end stuff and complicated to navagate through.
great customer service
Really enjoy shopping here especially the sales, especially today was able to purchase a Patricia Nash purse for just over $100.00. My husband and I always love shopping and walking around Pinnacle Hills Mall
Dillard's used to be really good now they pretty much just sell over-priced polyester junk like all the other stores.
I got a dress shirt here from the clearance rack and I absolutely love it! It was a $75 shirt on sale for $20. The regular prices are pretty steep but if you keep your eyes peeled for a sale you can get a great bargain. I also love how they have the largest cologne/perfume selection throughout the entire mall BY FAR. I'm blown away by all the scents they have here! The employee working at the counter was very helpful too and not overly pushy. She gave me a couple of samples of really nice cologne too. Overall, this store is well run and has very polite employees!
Love their handbags & sales!!
I gotta say, the sales you get at this location are amazing. The family just bought a bunch of clothes at 80% off. I'm not big on clothes shopping, but their sales make it a must. However, very cluttered isles (minus. 1 star). Also, no down escalator or stairs, a fire code violation (minus another star).
Really need help in shoes... waited 15min to get a pair and then they didn't have my size.
I always find everything that I'm looking for they always have a good selection of items and the staff are wonderful!
Great selection for the whole family
Good after Christmas deals
I didn't want to give Dillards 2 stars because every other time I've shopped there they've been wonderful. However, I was there in the shoe department to buy 2 pairs of UGGs (Classic Short in black, and Bailey Bows II in grey) and not a single sales associate would help me. I stood there holding one of each in each hand and asked 2 separate times if I could get an 8 in each of these. I was ignored by one associate and the other one said to give them a second and then never came back to help. I put them down and walked out of Dillards and into another store that was more than happy to have my business. I'm sure that sales person was probably very happy to get an over $400 sale with less than 1 minute of interaction.
Always excellent quality. Jemma at Kiehl's counter in cosmetics is especially friendly and helpful. She brightens my day every time I go in there, and has such wonderfully complete information. Always helps me find just the right thing.
Best selection, brands, and sales! My favorite store in Arkansas!
Didn't find what we were looking for, but helpful employees who did their best.
I went to get a tutorial with Mary at one of the make-up counters. She was very friendly and really knows her subject matter! She explained things at the right pace for me and did a great job on my make-up. I was a week late to get the special make-up offer the store was offering but she threw in some great gifts anyway. She was helpful and didn't overwhelm me with information. Thank you Mary! I will be seeing you again for my make-up needs!
My son-in-law had security called in to shadow him while he was shopping for colonge, because of his skin color.
Very well maintained inventory and excellent sales. Quality clothing at great prices.
Nice.
Dillards at the Grand Teton Mall is my choice for clothing.
Beautiful store. They really know how to have a sale!!
Got my face done at Dillards.
(Translated by Google) Fantastic place (Original) Lugar fantastico
Prices are high, but the staff seem to know what they're talking about and are super helpful
Over priced and rude staff
Great deals on name brand clothes, accessories, cosmetics and fragrances. You are sure to find something for that special occasion or casual day/night out. But think twice about going on a busy day, the escalator is typically down for repair and apparently this store doesn't have stairs... Not sure how IdahoFalls fire code let's that slip. If you manage to get to the main floor try to exit without running into mercandise blocking the walk ways. -2 stars for public safety.
Love the store. Prices are way to high and they no longer carry rock revivals
Like Macy's in every way. No open cash registers like a Macy's, you have to walk through a miasma of perfumes like a Macy's, the whole stores' a maze like a Macy's.
Good clearance pricing on T shirts! #volcom #rvc #billabong
Great service
Very expensive and not to pleased with the quality of clothing for 1 pair of underwear and one undershirt I paid $70.
Everyone willing to help, go above and beyond... Thank you
Employees are extremely rude and snoty
I feel like they dont like brown people. Roxy in Tech & accessories told us we couldnt purchase a cup at another part of the store. When we asked a manager they said they have never heard of that.
Love shopping at Dillards have some good shoe and boot sales going on right now.
I always enjoy a stop at Dillards. Nice products. I always find what I need.
It’s always a treat for me to go here and shop as opposed to the Little Rock location. Both are nice but they always have different selections and I find more sale items here. They are even shipping things to me from the Home Section which is my favorite of sections!
Varios tipos de ropa para el gusto
have always received great customer service here. this one is 10 times better than the one in Fayetteville
One of their staff was unprofessional. Tricked into signing up for Dillard's credit card with false facts.
Underwhelming but some good finds
Dillard's has great clothing, shoes and purses. I can always find the shoes I like in my size. They also have some good sales.
Love dillards Tina Williams at the Rogers store is great and Carmen at the Fayetteville store are great Tina works in shoes Carmen in the purse department are great
Super great deals!!
Did you know Dillard's has a professional foundation fitter? Excellent help in finding just the right bras for me.
Love this store!! People are very friendly!! Loved Jessie in the makeup area!! Sooo helpful, made my eyes looks so nice!! Thank you Jessie!!
Jason W., in the Shoe Dept., gave my spouse expert and patient advice in making her purchase.
Great customer service and price
Have mainly old lady clothes
Great customer service!
Got a free Bluetooth speaker with an $80 purchase of men's cologne. I smell fresh and got a fly JBL quality speaker. I'd say it was a win/win situation that day. Mad props to the sales representative, she was very informative and helpful. Thank You once again.
A lot of things have changed since Arland left (previous store manager). He was always out on the sales floor greeting customers and making them feel welcomed in the store. He was the epitome of a fine gentleman in every sense of the word. Many of his "regular" customers miss him dearly. No one will ever fill his shoes. His style, his class will never be duplicated by any one! Corporate Dillards made an enormous mistake by letting him go. I don't frequent Dillards as much anymore. You can find everything on line at Nordstroms or other retailers that are very customer oriented. That is certainly not the case with this new manager Steve. He is too good for country folks in Idaho Falls. He's more of a New York high rise too good for anyone type of guy. He has zero people skills. Talk to him just once and you'll know. A few good sales people are still there, like Lana in Petites. She is very knowledgeable and gives excellent customer service.
If I were rich, this is where I would shop.
Richard in Men's suits was fabulous
the wife likes it..
My family and I had a great shopping experience at the Dillard's located at the Pinnacle Hills Mall in Rogers, AR. They have a very festive environment. Loved their customer service! Very personable employees; was greeted and assisted in every department we went to. Will shop here more often.
Liza ishankulova was amazing very good customer service and I will definitely return again
Prices too high. Need their credit card to get most of the deals. High quality for sure, but you can most of their inventory cheaper elsewhere.
Loved it .. so happy with my purchase. Men's clearance was 40% off, and take extra 50% .. I got couple nice shirts for my husband.
Great home goods, purse, and shoe departments always very pleased with my purchases. Also they have great sales
Great priducts and staff.
Great store with friendly associates.
Good products, selection and staff.
Great store pleasant and helpful employees
Best place in IF to buy name brand clothing at a good price.
Super staff and very friendly. Even though they did not have what I wanted, Terry up in the women's department did an outstanding job trying to help me.
Best sales in America first Saturday in March as a cardholder
almost impossible to get a associate to help you. waited 20 minutes, to busy to give a customer any assistance so went else where
I went into the shoe department for a pair of heels this past saturday. However, my size was on "hold" for somebody else. I was told that if the person did not show up for the shoes at end of day, they would be put on "hold" for me to pick-up on Sunday. I called Sunday morning and spoke to the shoe department manager. The shoes didn't get picked-up on Saturday and they were in fact on "hold" for me. I showed to pick up the shoes an hour later, and they had been sold to somebody else.
I found exactly what I was looking for.
Good deals in winter clothes now
I feel little costly
John McLarty in the men's department was extremely helpful in finding a great deal on the perfect fitting sport jacket. Solid selection, stunning sale prices, professional service. Yes Virginia, there is a Santa Claus and he works at Dillards.
Lovd thier women's department but very pricey stuff
Always have a great experience at the mac counter and perfume counter. Especially if my perfume lady is working. Also my lady at EstaLauder counter.
Great quality and variety of items. Lots of hidden deals.
The escalators are fun
Good collection of mens and women's clothes. I like the deal of 50% off
Somehow I always manage to find what I'm looking for at Dillards
Love the styles and bargains when dillards has a sell no one beats their great prices
We are incredibly disappointed in the lack of customer service at the IF Dillard's. We were treated extremely poorly several weeks ago by an associate who very condescendingly and rudely let us know that "this isn't Wal-Mart" and we couldn't just go check out in another department after yelling across the store for us to come over to her when we were walking away from women's clothing down to men's to finish our shopping, jeans in hand. When we questioned this based in our past visits, she showed us the security tags and said other departments can't remove them, then switched gears and mentioned that "we do get commissions for what we sell in our areas..." which, with 3 pairs of $60-100 jeans in hand I assume was possibly the real reason she called us back over, though she was no help to us the 30 minutes or so we spent in the department picking out and trying on the jeans. Despite the accuracy or inaccuracy of whether we could check out elsewhere (we did check out elsewhere with no issue), the way it was handled and the way we were spoken to was unnecessarily rude and condescending. We tried contacting the store via their online experience review and we also called customer service and left a message at the district office to try to speak with someone and alert them to the issue, but no one ever reached out to us. The only positive I can provide is that the girl who did end up checking us out was incredibly polite and helpful, and we were able to find the products we needed, though any we found online straight from the company (Silver Jeans) we put pack on the shelves and ordered online after our experience with the initial associate we ran into.
When you want the best Dillard's is the place to go. Worth every penny!!!
Mens dpt. was awesome! The employees are so helpful.
Always have the best customer service and quality clothing.
Great place to shop for gio.
Good
Wonderful place to shop and wonderful service!
Great prices and lots of things love this store
Nicest clothes in Idaho Falls
I love Dillards!!
Kinda pricy, idky
A nice place to shop for a wide variety of things. However, their prices can be high.
Attendants were polite.
Always a wonderful shopping experience. Wonderful friendly help.
Always up to date or classic quality item's.
They have good clothing and homeware items. I purchased a nice gift for my husband recently. I am not ever blown away with customer service. I often can't find anyone to check me out. In regards to their gift registry: We had a gift registry with them and had a terrible experience. Essentially we received a couple duplicate gifts. When we returned the duplicates, with the yellow tag attached to it that serves as the gift receipt, they informed us that we can't receive a full refund. They would only refund us what the gifts were priced at currently (some 75% sale price) and not what they rang up at (which was full price because that's the price at which they were purchased). The said they don't control price changes and basically we were just out of luck on it. We sent a letter to Dillard's corporate and they apologized and tried to make it right but I'd never recommend a gift registry here.
No help provided
Not a typical department store in some aspects, especially their sales racks. However in some ways still the stuffy department store of yesteryear.
Best selection and store just watch prices as sale prices on top don’t match what’s on merchandise or tags...
Staff wouldn't wait on ya even if you fell over and died
Very helpful!
I bought a suit here and the guy was very helpful. I'm not much of a shopper or stylish guy so the help was much appreciated. Dillards is based in Arkansas too so that's nice to support another AR based business. Pricing was fair. Parking was super easy and the store is huge but I found the section I was looking for easy enough. I was in and out in 30 minutes.
It was great .great sales.
Huge store great variety!!!
BEAUTIFUL stone
It had tons of options and the clothes is very well made.
This is a great store with very good deals
Great place! You can get some awesome deals if you keep an eye out.
They have a ton of people always on the floor
Always love coming here! The staff is great and they had an amazing deal on shoes when my twin and I went in! Even though the staff was slammed, they still helped everyone out accordingly without huge, crazy waits. :)
Got sales that sale
A good selection of quality items, friendly sales people
Enjoy this storr and Most od the time customer service is freindly
Always fine quality. Can not beat the sales. Sales people always seem to k ow the products.
Great variety. Bit costly but worthy
Clean, well stocked, merchandise arranged nicely
Too much pricey!
Good food. Poor, slow service. Inaccurate orders. Not surprising to those who know this restaurant chain.
Good shopping lacking service
Way to expensive.
Personally, I love Dillards. Very professional staff..you can be put on notification listing's and they'll notify you when they have sale's in certain department's.
If you want superb customer service at Dillard's, find Lana Burkman. She is what customer service is all about. She cares about the customer and makes their shopping experience pleasant and enjoyable. Reminds me of the good old days when a customer feels like they are valued when they enter a retail store. Thank you Lana for all you do to make Dillard's a fun place to shop. (as long as you are helping me). I have not had the same experience with at Dillard's with other sales clerks...My suggestion is that you allow Lana to train the other sales clerks and ensure they follow Lana's example.
Waited at the jewelry counter while the employees talked amongst themselves and sat on their phone. Finally left after getting ignored. The employees in the men’s department are great though!
Never again
Shopped here last spring. Racks full of weird. Ladies dresses that didn't look good on anyone. Sale is no good if you wouldn't wear the clothes if they were free! Service only at checkout.
People at Dillard's are just amazing they they are very nice and kind my family and I always enjoy coming to Dillard's!
To the lady in the shoe department today, this review is about you....you made me find my own "on hold" shoes instead of helping me look (I thought it was odd she wanted me to look behind the counters)I get back to the counter with them and she has already started helping the couple behind me. They too had something on hold, and instead of making them find their own "on hold" items- you walked away with them to do it yourself. I suspect it was because I was in my grungy workout clothes buying clearance shoes. I felt profiled hard, and it truly hurt my feelings. Maybe think twice in how you treat your customers, and make sure to treat them equally especially in front of customers.
Exelent
(Translated by Google) Very friendly The staff (Original) Muy amable El personal
Has the amazing selection of clothing.
Love their pants and jacket collection this season.
Had a hard time finding any open registers in any of the clothing departments.
Nice watch selection
A pleasure to shop at Dillards. Store is well stocked and kept very neat and organized. The store has nice wide aisles and well lit. Staff is friendly and professional. Prices were good.
Nice store but prices are a little high.
Went well. Bought shoes in the men's department. Gentleman at the counter was really helpful.
Dillard's was awesome. I found the dress I liked. And Caitlin liked. Thank you Dillard's for all the help you gave me.
The help associated with buying a new suit was great. Sales associate Patsy was very professional and knowledgeable.
Was great. Had a very pleasant cashier.
Nice selection, cute stuff
Staff is very helpful
Very high end clothing at a decent price
I was looking for dress boots all day and was about to throw in the towel, when I decided to go into Dillard's and within 1 minute saw what I was looking for and the sale associate helped me out wonderfully, brought 2 different sizes out for me to try on and helped out with good advice. Well done.
Okay, so I haven't ever had any problems with this Dillard's before now. Everyone that works there has always been exceptional. Until now. Now, I was dress shopping for my senior prom. I found a dress that I adored and that fit me absolutely perfect. I went to the saleslady at the counter and discussed my situation of payments and that I would have to wait until I got paid before I purchased the dress. I had full intent to purchase this dress and the saleslady was nice enough to allow me the hold on the dress. Now, come the date we agreed upon, I head on over to the store very excited to pick up my dress. Once at the counter, I am greeted by a different saleslady than before, no biggie, I tell them I'm there for my dress and it's NOT THERE! They had sold MY dress to someone else! It's a pretty dress so of course there are no more of that style in my size. The saleslady was offensive in that she did not feel sorry for my predicament and she made me try on a size that was obviously too big for my frame. I am a size 3 and she insisted on me trying on a size 7, then proceeded to try to make me order a size 5. After insisting repeatedly I needed a 2 or a 3, she finally told me she could order one for me online. I am furious. That dress should have been there when I went in to pick it up, but it wasn't and now I have to worry about making sure I have a back-up dress for my senior prom.
Their sales are incredible. Love the GB line for kids.
Julie is amazing in lingerie.
Hate the prices, but love the quality of the clothing. Found exactly what we needed within 10 minutes of being in the store!
Great service! Their caring customer is so amazing! Recommend this place for any type of clothing shopping!
This is really the only major department store in the area with decent clothes. The service is usually pretty good and the people who work here are usually pretty helpful.
Normal Dillard's business!!! Helpful, reliable, and nationwide
Very nice clerk in womens wear.
Good prices also had variety of big and tall
I had to cut short my visit to the Idaho Falls Dillards because it was soooooo hot in the store.....my hair was wet with sweat and I didn't feel it was appropriate to try on clothes when my body was in a sweat. When I spoke with a sales person she said that the store temp is usually that way in the summer. I suggest folks shop somewhere else in the summer.
If your a person of color be ready to be stared at, followed, questioned etc. I’ve never been racially profiled as bad in my life! Never stepping back into this place
To Dylan in the Men's Department, you rock! You were extremely helpful and went above and beyond. Took care of an item mismarked, got me a gift box, and even placed tissue paper and folded the shirts in the box so that I can quickly wrap the present. Thank you!
John is the gentleman to see if you are in the market for a sharp looking suit. He knows quality and understands the individuals price point. The rest of the department store is very well kept and the individuals working there all appear to be capable and knowledgeable.
I came in to waste some time between meetings with no real shopping objective in mind. While perusing the sales rack in women's shoes, I was greeted by a friendly sales assistant. I told her I was just browsing and she offered her assistance should I need it. I continued to browse and decided to ask about a pair of Frye boots. When she came back with my size, she took notice of my personal style and had spot on recommendations of shoes I'd be interested in. Although I didn't buy the boots, I asked her name and will most definitely be buying my next pair of shoes from Alayna.
Great customer service!
today the service sucked and. Spend 1500.oo
Always have a great selection
Great when they have sales on sale items
Great staff! Make u feel u r the only person they r assisting.
Always a great experience
If you have extra to spend this is the store to get high quality merchandise.
Didn't have anything remotely like what I wanted
Men's wear has only a couple of employees that are attentive and knowledgeable . big sales event was layed out better easy to find fit organized by size and catagories also department . 3-1-18 update
Very nice store. Packed with lovely clothes and shoes. Large selection of men's wear too. No one hovered over us. Pleasant shopping experience.
You’re all being ripped off on name brands due to supply and demand in this state, order online and look in other states you’ll save so much money, this place is a joke
A lot of vatiety for men and women brands. They have a small but good selection of perfumes and colognes. They are spread over 2 floors and have ample parking in the promenade complex. They have frequent sales and it is best to go during those times.
No good sale this year
Great store but very expensive even on black friday
Great service with a smile.
This location is good. Some other locations the staff are horrendys queens.
nice things , but pricey.
Wonderful sale in Father's Day
Meh
Nice selections in every department. A little overpriced on basically everything, although there are plenty of people dedicated to a name brand at any price, that just isn't my situation.. Staff was helpful once we found someone to ask a question.
Found great Vionic brand shoe
Sucked
I bought a formal while I was there. The young lady was very professional and gave me insight to the services they offered for alterations. Love shopping here and the great customer service.
Great place lots of choices from clothing to shoes. They have spray that makes you smell good for men and women.
Went in to look for earrings for my fiancé. After minutes of looking for someone to help me I told her I wanted to look at a pair and she replied I'll be there in a second. She then continued to put up sunglasses for the next 10 minutes never making eye contact with me. I guess I didn't understand how important those sunglasses were verses making a sale. Very disappointed in their ability to deal with customers. Walked out without buying anything. And won't be back for anything jewelery related.
Nice place. Good sales
I happen to work here. Still the best place to by nice clothes in Idaho Falls.
I walk to the men’s section and I’m following a manager wearing a fancy poncho looking thing. Black and white. She has a foreign accent and she is berating the employee following her. She makes her look like a total a*s in front of everyone. You can tell the manager thinks she’s being “cool” to all the customers. It was appalling and disgusting. She was in her 40’s and dark hair. The employee was taking it and you could tell was trying to make light of the situation. That “manager” needs to be let go or sent to manager academy. She made me cringe. Then...she did the same thing to a man and a woman looking to buy cologne. She was a total know-it-all making fun of the guy and my wife started to say something to her, but I wouldn’t let her. The other lady back in the men’s Perry Ellis section was buried in her phone texting while I was shopping. I eventually HAD to interrupt her texting to ask where the RAW section was she let me know that Fayetteville was the only place to carry it, and then when back to texting. I have managed many businesses in my life. It is easy to say that there isn’t an actual manager here. The customer service was not only void of this place, but it dipped below zero on how the actual employees conducted themselves. I’d have a SERIOUS talk with the manager that was on the floor during the evening of February 16th, 2019. She wasn’t training or leading the team to be better. I’d imagine she’s one of the reasons this place is a cold and damp cave, probably like her managing skills. I have a prediction: This store will close within the next 5 years
They where really rude
Excellent place to shop...great quality with everything bought...sales are the best!!!
Fun place
Great suits, great service!
A bit pricey for my taste
Usually kept clean.
M.A.C counter reps are great there.
It's a Nice place to shop if you think that the more you spend on something the nicer it is. I get that they have employees to pay but you can get th he same shirt for 15 or 20 bucks online it's really hard to justify spending 50 at a store..... The store is clean and well organized, the staff a friendly. The cologne and perfume counter smells like high school jocks gone wikd: cologne counter edition. There is an in store escalator that can entertain your kids for probably 2 weeks. Have fun it's a nice store
Better than Nordstrom
Expensive
I had a great experience. The staff are always heplfull and friendly.
I talked to a guy named Todd. Since I have a low budget and am a college student, he was very helpful in showing me all the discounted clothing. He also helped me pick out a suit jacket. He showed me how to determine if it was the right fit. If I was going to look for a suit again, I would pick Dillard's.
The crew at the make up counter have made a customer out of me. I felt truly cared for and plan on being on a first name basis with all of them. They were sweet and had answers to all my questions. I look forward to seeing them often for my skin care and make up needs. They were awesome!
Clean, attentive, and organized. I don't shop here often, but when I do it's always a pleasure.
I was looking for a specific dress and had to to so many stores but found the perfect one at dillards. I was very happy about that.
Helpful employees, beautiful displays, great selection, but mostly high-end, so not a great range in prices.
High quality comfortable products
The best retail store out there! Great service, nice people!
I love Dillards but the last experience I had with my mom was so unpleasant, and hopefully we dont ever need to buy a dress there
This is a great store but it is very outdated. It could use a face-lift!
Good variety, clean store, helpful employees
Unless you look like you have money to spend they don't talk to you.
I went to the makeup place and the lady there was so kind and helpful. She greeted me and she gave me a full makeover to show the best products on my skin for my skin. I wish I remembered her name.
Very helpful, and friendly staff and department manager
Good selection and service
It's okay. A little pricier than most stores plus the fabric they use on some of the clothes is not that great for the price it's sold for.
Great place for your shopping and have many deals.
We ordered a dress online, to be delivered to the store. It came fast and picking it up was easy, fast and courteous. Great experience overall!
Great service
Went looking for some new casual dress shoes. They had six shoes in the style and color I wanted. I thought that was a good selection. And price also drove the variety. Of course the most expensive was the most comfortable. I went for comfort! I didn't tell my wife.