Reviews of Dillard's (Costumes)

2101 S Promenade Blvd, Rogers, AR 72758, United States Located in: Pinnacle Hills Promenade

Average Rating:

DESCRIPTION

You have the feddbacks of people like you who are consuming the products of Dillard\'s (Costumes) in Arkansas.

At present this business gets a rating of 4.2 out of 5 and this score has been based on 487 reviews.

You must have seen that its rating is positive, and it's based on a large number of opinions, so we may be pretty sure that the rating is very faithful. If many people have bothered to rate when they've done well with the business, it works.

As you know, we do not usually bother to set scores when they are correct and we usually do it only if we've had a problem or incidence...

This Costumes corresponds to the category of Department store.

Where is Dillard's?

REVIEWS OF Dillard's IN Arkansas

Stacie Maxwell

Susan in the luggage department is the friendliest, most helpful person! I had an issue with my briefcase handle breaking on me just hours before my flight to the ATL airport, and she helped me find a great replacement at an affordable price. If you know the ATL airport, you know it is NOT a place to be with a heavy bag to carry instead of roll. Susan saved me and got me back on the road in no time! She even offered up her counter space so I could transfer all my stuff to the new bag, and she even took the old bag out to the dumpster for me. She was a perfect example of exemplary customer service. Thank you!!!

Georgia Price

This store is very organized downstairs but upstairs was very cramped.I was in two days ago was better. Employes are always friendly. I shop at Dillards more than any other store. I hope the Winter collection will be great I moved here from a mild winter state and will need sweaters.

SAND

Love shopping at Dillard's! They have the best brands and if you have any trouble with your selections that you do have a return policy. I like shopping at Dillard's because they have most of the name brands that I am looking for. Such as Reba and Nike.

benjamin salazar

(Translated by Google) A very clean place (Original) Un lugar muy limpio

Himaco 420

Amazing place to shop and the employees are amazing

JULIE KNIGHT

I bought 2 new tops. Great service. Good sales.

Danny Smith

Just passing through.

Rachel Provence

Well organized and good customer service

Terrie Arnold

Love Dillsrds

Tammy Jackson

Really cool shoes on sale 65% off

Sonia Vazquez

I like the quality of the clothes and every month there are good offers.

steve McLain

seemed to be understaffed. A lot of chaos and disorganization

Chelsea Willis

Dillard's Pinnacle Hills Rogers is Just Excellent all the way around with friendly and very professional staff. The store is very clean, knowledgeable Beauty and fragrance advisors, and it's got the hottest and latest looks.

Melissa Pitman

Richard McCoy

Nice selection.

Cadyonce

The sweetest employee with blonde hair in the perfume section was so helpful and kind. She helped my friend and I find perfumes we liked for our prom, and wrote us notes in the perfume sample cards, saying "Dance your heart out!" and "Have fun tonight!" I wish we could remember her name. Keep it up Dillard's! 5/19/18

Atom 48

Terrible customer service, Very rude manager in the shoe department, bought my work shoes somewhere else.

Jordan Robinson

Great colognolonge

natalie malo

Nice store.

Traci Hall

Excellent customer service experience

Ellie Herres

Very large variety of items and very well organized.

Crystal Dimello

Found my wedding shoes and earrings for a great price!!

Karl Aust

I liked the things they had! And the workers we're kind and respectful!

Bobby Jackson

Awesome Clothes and FRIENDLY STAFF.

Mike Hannah

heyitsglobalworld channel

Great deals today

David Berk

If you need big and/ or tall clothing, this is the best place in town to shop.

Ms Silvia Sanchez

Good for walking and shopping

Michael Bolls

It's a pretty good place. I couldn't find what I wanted though

Wayne Lawrence

Friendly staff. Nice clothes

Jenn Aleman

Maria Aleman is AWESOME & So helpful! Love going there!!

Nicolas Garcia Amorena

Very blessing attendance

Dana Novak Game Records / Game Militia

Awesome Employees Just love the Girls at Estsa Laudar . They make u feel like part of the family . Check out there make up & Also tell them Dana Novak and her Mother Patricia Wilson sent u in . Hopefully they will hook u up with some good prices . And do a Make Over in There . Also check out the New Purfume in Dillards it is Chanel Paris EAU DE PARFUM INTENSE SPRAY

marcy spilker

Good sales on bras

CJ

Good values and great management.

Carolyn S Beaver

Great service, found what I needed.

Elizabeth Mashburn

Had some really good sales

Linda Heitzig

Huge variety

Morgan R Morgan

Dillard's at Promenade is the only one I can find a variety of clothing that will fit me. Terrible o have to drive so far to get clothes

Mauricio Valdes

aurora hall

Pretty alright store. Someone be my sponsor and ill shop there and tell you how it is, but its not such a good place to go when you know the clothes they carry are primarily going to be worth something like 15 when theyre marked as 50 or 60.

Daniel Robinson

High quality customer service here, Patsy and all of the men's department take great care of me and my family every time we come in!

Casanela McAway

Nice place to shop

Leanna McKay

Much too expensive. Not that great a selection if items in a particular category.

Ann Drea Watkins

Sharon at the Estee Lauder counter is always so helpful and friendly.

Kevin Malcom

A good shopping experiance. Well trained staff quick with suggestions an polite salesmanship. Higher quality goods at a higher price.

Shane Crook

Good store, but they had a display of lingerie inside the front door that should only be seen in a bedroom. I had my young son with me. It was displayed where there was no way to avoid it, besides not entering the store at all. I asked the salesperson to mention my concerns to a manager.

Ariel Verde

The Dock Crew be wylin

Ricardo Aguilar

Awesome place!

Alan Woodward

When we go to Dillards it's usually a last minute decision while we are at the mall and we have our small kids. We get looked at like being judged or ignored by the staff especially in the womens shoes and makeup areas. Other times when we arrive with name brand clothes and more planned, we get treated very differently. We joke beforehand about how we might be treated before entering.

Kelley Stewart

Sales girls are super nice.

Krystiane Sue

Great service and selection.

Sydney Johnson

Over priced.

Ivan Polson

Dillard's has every size and style in stock. They also have quarterly sales for cardholders that are incredible.

mike homan

Ok

Andrea Flsher

Fun place

Kurt Eidam

Nice selection of mens clothing

Jacob Bullecer

Felt a little rushed by the sales associates. Came with the intent to buy clothes and didn't like having someone looking over your shoulder every aisle asking if you needed help finding something.

toree woods

Lu Calixt

Super

Michelle Jones

One of my fav places to shop. Always clean. Sometimes iys hard to find cashier/help during slow times. But they are helpful even for helping with a toddler and stroller getting off escalator!

Janet Herrera

Usually I don’t do reviews, but this was a terrible experience. When I’ve walked into the Dillard’s in Rogers, I’ve always received very very poor customer service.... The first time I went, I was immediately followed around in the lingerie area by the associate there and then she got security behind me,the whole hour I was there until I left.. it really made me uncomfortable I didn’t shop comfortable at all what so ever and even when I checked out I was completely ignored by the associate who got him to follow me even with the $600 dollar purchase I made which was such a disappointment. The second time I went in, an elderly man over in the bedding department ignored me the whole entire time saw me at checkout after waving at him and MADE ME WAIT quite a while AND even when checking me out he didn’t even say the total, hello, or thank you, and ON TOP OF THAT HE THREW MY PURCHASE TO ME ... This Dillard’s needs to work on training there associates to give GOOD customer service regardless of skin color or gender...after all it is a high end store...I will NEVER shop at Dillard’s again, and will take my shopping elsewhere.

A Sanns

Love Dillard's and their sale prices. Great selection.

Scott MacKenzie

Horrendous customer service! I purchased a polo shirt, wore it once and washed it once. The material weave started to "pill" and "frizz" - clearly defective material. I brought the shirt back to Dillard's and was told they would not give credit because it was over 3 months!! Apparently, I needed to know this?? This is even with a receipt! I asked for a manager and got the same response! I have worked in retail most of my life and can't believe that in this highly-competitive retail environment, a department store would take this hard a line on returns, especially when the merchandise is defective. Needless to say, they have lost a customer.

Bailey Yeager

Good product needs friendlier service all In all its a good place

Jamie Johnson

Too expensive

Corbin LeBaron

First time I shopped at a Dillards, but they'll be my first stop for suits in the future. Great, diverse selection of brand name clothing. Their recent sale let me walk out with two suits, three pairs of pants (all custom fitted on site), and five high end shirts for the price of the one suit I had my eye on at Macys. Great service and great staff. They've made a regular out of me.

Christine Divan

Nice selection, helpful personnel, great customer experience. Plan to visit often.

Bryan Bowser

Nice sale, friendly employees.

Kris De Sha

Nice Dillards, park on the backside for an easy entrance into the Pinnacle hills Shopping center.

Josh Turley

A great place to get what you need. About 40% more expensive than JC Penney but you get what you pay for. All of their stock is very high quality.

Benjamin Wright

Great department store to get holiday or everyday shopping done.

Vicki Williams

Went into store to shop always go to clearance first to find good deals. But Wasn't pleased with Clarence this time. I thought when something is put on Clarence it's probly more than like 50% to 70 to 60% somewhere around that they're calling their Clarence as $2 off $3 off and that's Clarence

Christine DeRoche

Great deals on their clearance

krista rawson

Always a nice selection of items from clothing to home dec and small appliances. Staff are generally very helpful. Have purchased numerous items and have always been happy.

HOLLY DUDASH

Dillard’s never disappoints on quality or selection of merchandise. The best department store in the area for the latest styles and name brands.

Lydia Brisciano

Great customer service

Brice Knight

Clean set up and friendly staff

Brittney Gonzales

Lizzie Furlong

Higher end stuff and complicated to navagate through.

Luther Green

great customer service

Crystal Brady

Really enjoy shopping here especially the sales, especially today was able to purchase a Patricia Nash purse for just over $100.00. My husband and I always love shopping and walking around Pinnacle Hills Mall

Allyssa Riley

Dillard's used to be really good now they pretty much just sell over-priced polyester junk like all the other stores.

Carter Evans

I got a dress shirt here from the clearance rack and I absolutely love it! It was a $75 shirt on sale for $20. The regular prices are pretty steep but if you keep your eyes peeled for a sale you can get a great bargain. I also love how they have the largest cologne/perfume selection throughout the entire mall BY FAR. I'm blown away by all the scents they have here! The employee working at the counter was very helpful too and not overly pushy. She gave me a couple of samples of really nice cologne too. Overall, this store is well run and has very polite employees!

Abbi Simmons

Margie Mandella

Love their handbags & sales!!

David G

I gotta say, the sales you get at this location are amazing. The family just bought a bunch of clothes at 80% off. I'm not big on clothes shopping, but their sales make it a must. However, very cluttered isles (minus. 1 star). Also, no down escalator or stairs, a fire code violation (minus another star).

Richard Cotterman

Really need help in shoes... waited 15min to get a pair and then they didn't have my size.

Sherry Parker

I always find everything that I'm looking for they always have a good selection of items and the staff are wonderful!

Jennifer Hunter

Great selection for the whole family

Rod Scott

Good after Christmas deals

Carmen Centore

I didn't want to give Dillards 2 stars because every other time I've shopped there they've been wonderful. However, I was there in the shoe department to buy 2 pairs of UGGs (Classic Short in black, and Bailey Bows II in grey) and not a single sales associate would help me. I stood there holding one of each in each hand and asked 2 separate times if I could get an 8 in each of these. I was ignored by one associate and the other one said to give them a second and then never came back to help. I put them down and walked out of Dillards and into another store that was more than happy to have my business. I'm sure that sales person was probably very happy to get an over $400 sale with less than 1 minute of interaction.

Angela Whiting

Always excellent quality. Jemma at Kiehl's counter in cosmetics is especially friendly and helpful. She brightens my day every time I go in there, and has such wonderfully complete information. Always helps me find just the right thing.

Evgeniya Glazyrina

Jamie Horton

Best selection, brands, and sales! My favorite store in Arkansas!

Ally Storyteller

Didn't find what we were looking for, but helpful employees who did their best.

Melissa P

I went to get a tutorial with Mary at one of the make-up counters. She was very friendly and really knows her subject matter! She explained things at the right pace for me and did a great job on my make-up. I was a week late to get the special make-up offer the store was offering but she threw in some great gifts anyway. She was helpful and didn't overwhelm me with information. Thank you Mary! I will be seeing you again for my make-up needs!

Deborah Harmon

My son-in-law had security called in to shadow him while he was shopping for colonge, because of his skin color.

Stan Poll

Very well maintained inventory and excellent sales. Quality clothing at great prices.

Will Eggers

Nice.

Roger Hendrix

Dillards at the Grand Teton Mall is my choice for clothing.

Julie Storm

Beautiful store. They really know how to have a sale!!

NeenaMarie GrayDickerson

Got my face done at Dillards.

Alfredo Ojeda

(Translated by Google) Fantastic place (Original) Lugar fantastico

Joshua Pillow

Prices are high, but the staff seem to know what they're talking about and are super helpful

Joann Waldroop

Over priced and rude staff

A Notto

Great deals on name brand clothes, accessories, cosmetics and fragrances. You are sure to find something for that special occasion or casual day/night out. But think twice about going on a busy day, the escalator is typically down for repair and apparently this store doesn't have stairs... Not sure how IdahoFalls fire code let's that slip. If you manage to get to the main floor try to exit without running into mercandise blocking the walk ways. -2 stars for public safety.

Glenda Ryan

Love the store. Prices are way to high and they no longer carry rock revivals

Emma-Lea Jacklin Warsaw

Like Macy's in every way. No open cash registers like a Macy's, you have to walk through a miasma of perfumes like a Macy's, the whole stores' a maze like a Macy's.

nicholas jones

Good clearance pricing on T shirts! #volcom #rvc #billabong

Julia Estrada

Great service

Enrique anaya

Cassandra Terry

Very expensive and not to pleased with the quality of clothing for 1 pair of underwear and one undershirt I paid $70.

Edna Hill

Everyone willing to help, go above and beyond... Thank you

Brittney Conan

Employees are extremely rude and snoty

Justin Burr

I feel like they dont like brown people. Roxy in Tech & accessories told us we couldnt purchase a cup at another part of the store. When we asked a manager they said they have never heard of that.

Karen Akers-McDowell

Love shopping at Dillards have some good shoe and boot sales going on right now.

Justin Jones

I always enjoy a stop at Dillards. Nice products. I always find what I need.

Tracey Reed

It’s always a treat for me to go here and shop as opposed to the Little Rock location. Both are nice but they always have different selections and I find more sale items here. They are even shipping things to me from the Home Section which is my favorite of sections!

Ketzal Coalt

Varios tipos de ropa para el gusto

Jon Stubbldfield

have always received great customer service here. this one is 10 times better than the one in Fayetteville

Kaushik Kumar

One of their staff was unprofessional. Tricked into signing up for Dillard's credit card with false facts.

Natalie Rasmussen

Joshua Bowden

Michael Stockwell

Underwhelming but some good finds

Sue Sears

Dillard's has great clothing, shoes and purses. I can always find the shoes I like in my size. They also have some good sales.

Kay Lynn Looney

Love dillards Tina Williams at the Rogers store is great and Carmen at the Fayetteville store are great Tina works in shoes Carmen in the purse department are great

Anton Rasmussen

Super great deals!!

Gwendolyn Vastine

Did you know Dillard's has a professional foundation fitter? Excellent help in finding just the right bras for me.

Deedee Lyons

Love this store!! People are very friendly!! Loved Jessie in the makeup area!! Sooo helpful, made my eyes looks so nice!! Thank you Jessie!!

Mark Fetzer

Jason W., in the Shoe Dept., gave my spouse expert and patient advice in making her purchase.

Christina Shoemaker

Great customer service and price

killer koala

Have mainly old lady clothes

Veronica Handcock

Great customer service!

Shad Holverson

Got a free Bluetooth speaker with an $80 purchase of men's cologne. I smell fresh and got a fly JBL quality speaker. I'd say it was a win/win situation that day. Mad props to the sales representative, she was very informative and helpful. Thank You once again.

carolyn cleveland

A lot of things have changed since Arland left (previous store manager). He was always out on the sales floor greeting customers and making them feel welcomed in the store. He was the epitome of a fine gentleman in every sense of the word. Many of his "regular" customers miss him dearly. No one will ever fill his shoes. His style, his class will never be duplicated by any one! Corporate Dillards made an enormous mistake by letting him go. I don't frequent Dillards as much anymore. You can find everything on line at Nordstroms or other retailers that are very customer oriented. That is certainly not the case with this new manager Steve. He is too good for country folks in Idaho Falls. He's more of a New York high rise too good for anyone type of guy. He has zero people skills. Talk to him just once and you'll know. A few good sales people are still there, like Lana in Petites. She is very knowledgeable and gives excellent customer service.

FURIOUS ARTICUNO

If I were rich, this is where I would shop.

Stacia Wyatt

Richard in Men's suits was fabulous

Ivan Rojas colazo

the wife likes it..

Sasha Picard

My family and I had a great shopping experience at the Dillard's located at the Pinnacle Hills Mall in Rogers, AR. They have a very festive environment. Loved their customer service! Very personable employees; was greeted and assisted in every department we went to. Will shop here more often.

David Stratton

Liza ishankulova was amazing very good customer service and I will definitely return again

Charlie Denning

Neil Riddoch

Prices too high. Need their credit card to get most of the deals. High quality for sure, but you can most of their inventory cheaper elsewhere.

Carla Bowhay

Loved it .. so happy with my purchase. Men's clearance was 40% off, and take extra 50% .. I got couple nice shirts for my husband.

Hailey Waymire

Great home goods, purse, and shoe departments always very pleased with my purchases. Also they have great sales

Kenneth W. Wright Jr.

Great priducts and staff.

Talbot Rasmussen

Great store with friendly associates.

Robert Holzworth

Good products, selection and staff.

JAYNE JESTER

Great store pleasant and helpful employees

Isaiah Stanfield

Best place in IF to buy name brand clothing at a good price.

Elizabeth S.

Super staff and very friendly. Even though they did not have what I wanted, Terry up in the women's department did an outstanding job trying to help me.

Jason Meier

Best sales in America first Saturday in March as a cardholder

Gary Harkins

almost impossible to get a associate to help you. waited 20 minutes, to busy to give a customer any assistance so went else where

Jessica F.

I went into the shoe department for a pair of heels this past saturday. However, my size was on "hold" for somebody else. I was told that if the person did not show up for the shoes at end of day, they would be put on "hold" for me to pick-up on Sunday. I called Sunday morning and spoke to the shoe department manager. The shoes didn't get picked-up on Saturday and they were in fact on "hold" for me. I showed to pick up the shoes an hour later, and they had been sold to somebody else.

Cindy Haderlie

I found exactly what I was looking for.

Dalia Sprute

Good deals in winter clothes now

Arya Vipin

I feel little costly

Bret McCormick

John McLarty in the men's department was extremely helpful in finding a great deal on the perfect fitting sport jacket. Solid selection, stunning sale prices, professional service. Yes Virginia, there is a Santa Claus and he works at Dillards.

Jessica hale

Lovd thier women's department but very pricey stuff

Yolanda Mueller

Always have a great experience at the mac counter and perfume counter. Especially if my perfume lady is working. Also my lady at EstaLauder counter.

Katie Dredge

Olivia Laine

Great quality and variety of items. Lots of hidden deals.

techno cat

The escalators are fun

Ritesh Tarway

Good collection of mens and women's clothes. I like the deal of 50% off

Lori Homsher

Somehow I always manage to find what I'm looking for at Dillards

Dahlene Hancock

Love the styles and bargains when dillards has a sell no one beats their great prices

Samantha Chaffin

We are incredibly disappointed in the lack of customer service at the IF Dillard's. We were treated extremely poorly several weeks ago by an associate who very condescendingly and rudely let us know that "this isn't Wal-Mart" and we couldn't just go check out in another department after yelling across the store for us to come over to her when we were walking away from women's clothing down to men's to finish our shopping, jeans in hand. When we questioned this based in our past visits, she showed us the security tags and said other departments can't remove them, then switched gears and mentioned that "we do get commissions for what we sell in our areas..." which, with 3 pairs of $60-100 jeans in hand I assume was possibly the real reason she called us back over, though she was no help to us the 30 minutes or so we spent in the department picking out and trying on the jeans. Despite the accuracy or inaccuracy of whether we could check out elsewhere (we did check out elsewhere with no issue), the way it was handled and the way we were spoken to was unnecessarily rude and condescending. We tried contacting the store via their online experience review and we also called customer service and left a message at the district office to try to speak with someone and alert them to the issue, but no one ever reached out to us. The only positive I can provide is that the girl who did end up checking us out was incredibly polite and helpful, and we were able to find the products we needed, though any we found online straight from the company (Silver Jeans) we put pack on the shelves and ordered online after our experience with the initial associate we ran into.

Sean Mcniel

When you want the best Dillard's is the place to go. Worth every penny!!!

Todd Mckinley

Mens dpt. was awesome! The employees are so helpful.

Cody Ward

Always have the best customer service and quality clothing.

Sandra Lewis

Great place to shop for gio.

chweirglue

Good

Lilith Bleed

Wonderful place to shop and wonderful service!

Abi Lawrence

Great prices and lots of things love this store

shannon potter

Nicest clothes in Idaho Falls

Judy Miller

I love Dillards!!

Jeremy

Kinda pricy, idky

Lindsey Greve

A nice place to shop for a wide variety of things. However, their prices can be high.

Ayodeji Oshodi

Attendants were polite.

Celia Merritt Flowers

Always a wonderful shopping experience. Wonderful friendly help.

Mary Osburn

Jill Rotrekl

Always up to date or classic quality item's.

Amy Kimbrough Mitchell

They have good clothing and homeware items. I purchased a nice gift for my husband recently. I am not ever blown away with customer service. I often can't find anyone to check me out. In regards to their gift registry: We had a gift registry with them and had a terrible experience. Essentially we received a couple duplicate gifts. When we returned the duplicates, with the yellow tag attached to it that serves as the gift receipt, they informed us that we can't receive a full refund. They would only refund us what the gifts were priced at currently (some 75% sale price) and not what they rang up at (which was full price because that's the price at which they were purchased). The said they don't control price changes and basically we were just out of luck on it. We sent a letter to Dillard's corporate and they apologized and tried to make it right but I'd never recommend a gift registry here.

Maurice Hurt

No help provided

Steve Forbes

Not a typical department store in some aspects, especially their sales racks. However in some ways still the stuffy department store of yesteryear.

Lynda Clearman

Best selection and store just watch prices as sale prices on top don’t match what’s on merchandise or tags...

Lou Torres

Staff wouldn't wait on ya even if you fell over and died

Jim Sevy

Very helpful!

Robby Deal

I bought a suit here and the guy was very helpful. I'm not much of a shopper or stylish guy so the help was much appreciated. Dillards is based in Arkansas too so that's nice to support another AR based business. Pricing was fair. Parking was super easy and the store is huge but I found the section I was looking for easy enough. I was in and out in 30 minutes.

Linda Smith

It was great .great sales.

Scott Chappell

Eli Shoe

Huge store great variety!!!

Sara Parrish

BEAUTIFUL stone

Satyra Hillgrove

It had tons of options and the clothes is very well made.

Mark Ragan

This is a great store with very good deals

Alex Wegner

Great place! You can get some awesome deals if you keep an eye out.

Gillie The Kid

They have a ton of people always on the floor

isaac evans

Erica Haack

Always love coming here! The staff is great and they had an amazing deal on shoes when my twin and I went in! Even though the staff was slammed, they still helped everyone out accordingly without huge, crazy waits. :)

Paul Bembry

Got sales that sale

Suzanne Evans

A good selection of quality items, friendly sales people

Marsha Davis

Enjoy this storr and Most od the time customer service is freindly

Jim Merseal

Always fine quality. Can not beat the sales. Sales people always seem to k ow the products.

satish karemore

Great variety. Bit costly but worthy

Lee Gray

Clean, well stocked, merchandise arranged nicely

Anindita Saha

Too much pricey!

Scott Selph

Good food. Poor, slow service. Inaccurate orders. Not surprising to those who know this restaurant chain.

Mike Satterthwaite

Good shopping lacking service

Jimmy Cline

Way to expensive.

Sandy Pavlik

Personally, I love Dillards. Very professional staff..you can be put on notification listing's and they'll notify you when they have sale's in certain department's.

Ronda Rasmussen

If you want superb customer service at Dillard's, find Lana Burkman. She is what customer service is all about. She cares about the customer and makes their shopping experience pleasant and enjoyable. Reminds me of the good old days when a customer feels like they are valued when they enter a retail store. Thank you Lana for all you do to make Dillard's a fun place to shop. (as long as you are helping me). I have not had the same experience with at Dillard's with other sales clerks...My suggestion is that you allow Lana to train the other sales clerks and ensure they follow Lana's example.

Will Dowell

Waited at the jewelry counter while the employees talked amongst themselves and sat on their phone. Finally left after getting ignored. The employees in the men’s department are great though!

Lynnell Coombs

Deborah Farrell

Never again

Betsey Sayer

Shopped here last spring. Racks full of weird. Ladies dresses that didn't look good on anyone. Sale is no good if you wouldn't wear the clothes if they were free! Service only at checkout.

Nicole Bechyne

Elias Garcia

People at Dillard's are just amazing they they are very nice and kind my family and I always enjoy coming to Dillard's!

Courtney VandeMerwe

To the lady in the shoe department today, this review is about you....you made me find my own "on hold" shoes instead of helping me look (I thought it was odd she wanted me to look behind the counters)I get back to the counter with them and she has already started helping the couple behind me. They too had something on hold, and instead of making them find their own "on hold" items- you walked away with them to do it yourself. I suspect it was because I was in my grungy workout clothes buying clearance shoes. I felt profiled hard, and it truly hurt my feelings. Maybe think twice in how you treat your customers, and make sure to treat them equally especially in front of customers.

Elizabeth Aldaco

Exelent

Jair Vences

(Translated by Google) Very friendly The staff (Original) Muy amable El personal

Billy Brown

Matthew Cox

Has the amazing selection of clothing.

Yusra Hayat

Love their pants and jacket collection this season.

Amber Uthe

Had a hard time finding any open registers in any of the clothing departments.

Aaron Ivy

Nice watch selection

Norma Thomas

A pleasure to shop at Dillards. Store is well stocked and kept very neat and organized. The store has nice wide aisles and well lit. Staff is friendly and professional. Prices were good.

Lara Estes

Nice store but prices are a little high.

Jimmy Williams, NW Arkansas REALTOR

Went well. Bought shoes in the men's department. Gentleman at the counter was really helpful.

tammy holtsman

Dillard's was awesome. I found the dress I liked. And Caitlin liked. Thank you Dillard's for all the help you gave me.

Wayne Mikesell

The help associated with buying a new suit was great. Sales associate Patsy was very professional and knowledgeable.

Teresa Rasberry

Was great. Had a very pleasant cashier.

Benjamin Davis

Nice selection, cute stuff

Sarah Bidstrtup

Staff is very helpful

Larry Horton

Very high end clothing at a decent price

Julian Vidal

I was looking for dress boots all day and was about to throw in the towel, when I decided to go into Dillard's and within 1 minute saw what I was looking for and the sale associate helped me out wonderfully, brought 2 different sizes out for me to try on and helped out with good advice. Well done.

Alexis Loving

Okay, so I haven't ever had any problems with this Dillard's before now. Everyone that works there has always been exceptional. Until now. Now, I was dress shopping for my senior prom. I found a dress that I adored and that fit me absolutely perfect. I went to the saleslady at the counter and discussed my situation of payments and that I would have to wait until I got paid before I purchased the dress. I had full intent to purchase this dress and the saleslady was nice enough to allow me the hold on the dress. Now, come the date we agreed upon, I head on over to the store very excited to pick up my dress. Once at the counter, I am greeted by a different saleslady than before, no biggie, I tell them I'm there for my dress and it's NOT THERE! They had sold MY dress to someone else! It's a pretty dress so of course there are no more of that style in my size. The saleslady was offensive in that she did not feel sorry for my predicament and she made me try on a size that was obviously too big for my frame. I am a size 3 and she insisted on me trying on a size 7, then proceeded to try to make me order a size 5. After insisting repeatedly I needed a 2 or a 3, she finally told me she could order one for me online. I am furious. That dress should have been there when I went in to pick it up, but it wasn't and now I have to worry about making sure I have a back-up dress for my senior prom.

Carlos labra

Mandy Neighbors

Their sales are incredible. Love the GB line for kids.

Tina Friesen

Julie is amazing in lingerie.

Giselle Lammi

Hate the prices, but love the quality of the clothing. Found exactly what we needed within 10 minutes of being in the store!

Kendra Jones

Great service! Their caring customer is so amazing! Recommend this place for any type of clothing shopping!

Trashcan Marvin

This is really the only major department store in the area with decent clothes. The service is usually pretty good and the people who work here are usually pretty helpful.

TAI LOPEZ

Normal Dillard's business!!! Helpful, reliable, and nationwide

Sandie McCraw

Very nice clerk in womens wear.

Betty Holbrook

Bagel Peasent

Jackie Lingle

Good prices also had variety of big and tall

Moose Meadow LLC

Lucy Pelt

I had to cut short my visit to the Idaho Falls Dillards because it was soooooo hot in the store.....my hair was wet with sweat and I didn't feel it was appropriate to try on clothes when my body was in a sweat. When I spoke with a sales person she said that the store temp is usually that way in the summer. I suggest folks shop somewhere else in the summer.

Marcus Evans

If your a person of color be ready to be stared at, followed, questioned etc. I’ve never been racially profiled as bad in my life! Never stepping back into this place

Andrea Dreves

To Dylan in the Men's Department, you rock! You were extremely helpful and went above and beyond. Took care of an item mismarked, got me a gift box, and even placed tissue paper and folded the shirts in the box so that I can quickly wrap the present. Thank you!

Jon Bilbao

John is the gentleman to see if you are in the market for a sharp looking suit. He knows quality and understands the individuals price point. The rest of the department store is very well kept and the individuals working there all appear to be capable and knowledgeable.

Jenny Proeller

I came in to waste some time between meetings with no real shopping objective in mind. While perusing the sales rack in women's shoes, I was greeted by a friendly sales assistant. I told her I was just browsing and she offered her assistance should I need it. I continued to browse and decided to ask about a pair of Frye boots. When she came back with my size, she took notice of my personal style and had spot on recommendations of shoes I'd be interested in. Although I didn't buy the boots, I asked her name and will most definitely be buying my next pair of shoes from Alayna.

Taylor Thrasher

Great customer service!

Cindy Hanft

today the service sucked and. Spend 1500.oo

Debbie Cade

Always have a great selection

Tim Culp

Great when they have sales on sale items

J Finley

Great staff! Make u feel u r the only person they r assisting.

Sherry Green

Always a great experience

Mary Putman

If you have extra to spend this is the store to get high quality merchandise.

Kathleen Layton

Didn't have anything remotely like what I wanted

Adam Bliven

Men's wear has only a couple of employees that are attentive and knowledgeable . big sales event was layed out better easy to find fit organized by size and catagories also department . 3-1-18 update

Suze Behring

Very nice store. Packed with lovely clothes and shoes. Large selection of men's wear too. No one hovered over us. Pleasant shopping experience.

Elizabeth Lopez

You’re all being ripped off on name brands due to supply and demand in this state, order online and look in other states you’ll save so much money, this place is a joke

ashutosh mahajan

A lot of vatiety for men and women brands. They have a small but good selection of perfumes and colognes. They are spread over 2 floors and have ample parking in the promenade complex. They have frequent sales and it is best to go during those times.

Ting Chaleunsakd

No good sale this year

Betto Avalos

Great store but very expensive even on black friday

Jeffery Kordsmeier

Great service with a smile.

Zachary Howard

Roxy Bot

This location is good. Some other locations the staff are horrendys queens.

Cecilia Perdomo

nice things , but pricey.

P Poindexter

Wonderful sale in Father's Day

Jason Kjelstrom

Meh

Shea Flanagan

Nice selections in every department. A little overpriced on basically everything, although there are plenty of people dedicated to a name brand at any price, that just isn't my situation.. Staff was helpful once we found someone to ask a question.

sharon bryan

Found great Vionic brand shoe

Mathew McCrae

Sucked

june lockhart

I bought a formal while I was there. The young lady was very professional and gave me insight to the services they offered for alterations. Love shopping here and the great customer service.

최춘호

savatair mrmo

Great place lots of choices from clothing to shoes. They have spray that makes you smell good for men and women.

Chris Eads

Went in to look for earrings for my fiancé. After minutes of looking for someone to help me I told her I wanted to look at a pair and she replied I'll be there in a second. She then continued to put up sunglasses for the next 10 minutes never making eye contact with me. I guess I didn't understand how important those sunglasses were verses making a sale. Very disappointed in their ability to deal with customers. Walked out without buying anything. And won't be back for anything jewelery related.

Mj Turbo

Nice place. Good sales

Kristi Eldridge

I happen to work here. Still the best place to by nice clothes in Idaho Falls.

Rizzero Woods

I walk to the men’s section and I’m following a manager wearing a fancy poncho looking thing. Black and white. She has a foreign accent and she is berating the employee following her. She makes her look like a total a*s in front of everyone. You can tell the manager thinks she’s being “cool” to all the customers. It was appalling and disgusting. She was in her 40’s and dark hair. The employee was taking it and you could tell was trying to make light of the situation. That “manager” needs to be let go or sent to manager academy. She made me cringe. Then...she did the same thing to a man and a woman looking to buy cologne. She was a total know-it-all making fun of the guy and my wife started to say something to her, but I wouldn’t let her. The other lady back in the men’s Perry Ellis section was buried in her phone texting while I was shopping. I eventually HAD to interrupt her texting to ask where the RAW section was she let me know that Fayetteville was the only place to carry it, and then when back to texting. I have managed many businesses in my life. It is easy to say that there isn’t an actual manager here. The customer service was not only void of this place, but it dipped below zero on how the actual employees conducted themselves. I’d have a SERIOUS talk with the manager that was on the floor during the evening of February 16th, 2019. She wasn’t training or leading the team to be better. I’d imagine she’s one of the reasons this place is a cold and damp cave, probably like her managing skills. I have a prediction: This store will close within the next 5 years

Emersan Hammer

They where really rude

Timothy Koon

Excellent place to shop...great quality with everything bought...sales are the best!!!

Littlebit Lover

Fun place

Kyle Larsen

Great suits, great service!

Chasen Zarcone

A bit pricey for my taste

Julie Warren

Usually kept clean.

M P

M.A.C counter reps are great there.

Wes Byington

It's a Nice place to shop if you think that the more you spend on something the nicer it is. I get that they have employees to pay but you can get th he same shirt for 15 or 20 bucks online it's really hard to justify spending 50 at a store..... The store is clean and well organized, the staff a friendly. The cologne and perfume counter smells like high school jocks gone wikd: cologne counter edition. There is an in store escalator that can entertain your kids for probably 2 weeks. Have fun it's a nice store

Maggie Martin

Better than Nordstrom

Mac Passey

Expensive

Jennifer Kesterson

I had a great experience. The staff are always heplfull and friendly.

David Adkins

I talked to a guy named Todd. Since I have a low budget and am a college student, he was very helpful in showing me all the discounted clothing. He also helped me pick out a suit jacket. He showed me how to determine if it was the right fit. If I was going to look for a suit again, I would pick Dillard's.

dian hanna

The crew at the make up counter have made a customer out of me. I felt truly cared for and plan on being on a first name basis with all of them. They were sweet and had answers to all my questions. I look forward to seeing them often for my skin care and make up needs. They were awesome!

E Allen

Clean, attentive, and organized. I don't shop here often, but when I do it's always a pleasure.

Amy Smith

I was looking for a specific dress and had to to so many stores but found the perfect one at dillards. I was very happy about that.

Nicole Webb

Helpful employees, beautiful displays, great selection, but mostly high-end, so not a great range in prices.

Mathimus Prime

High quality comfortable products

Patti Branco

The best retail store out there! Great service, nice people!

Yasmin Recinos

I love Dillards but the last experience I had with my mom was so unpleasant, and hopefully we dont ever need to buy a dress there

Natalia Adams

This is a great store but it is very outdated. It could use a face-lift!

Bobbie Geddes

Good variety, clean store, helpful employees

Steven Orme

Unless you look like you have money to spend they don't talk to you.

Kelsee Allison

I went to the makeup place and the lady there was so kind and helpful. She greeted me and she gave me a full makeover to show the best products on my skin for my skin. I wish I remembered her name.

Chris Young

Very helpful, and friendly staff and department manager

Gary Rose

Good selection and service

Erick

It's okay. A little pricier than most stores plus the fabric they use on some of the clothes is not that great for the price it's sold for.

Kelsey Sturman

Menace Cheng

Great place for your shopping and have many deals.

Oded Paz

We ordered a dress online, to be delivered to the store. It came fast and picking it up was easy, fast and courteous. Great experience overall!

kaden abbott

Great service

Chuck Barnhart

Went looking for some new casual dress shoes. They had six shoes in the style and color I wanted. I thought that was a good selection. And price also drove the variety. Of course the most expensive was the most comfortable. I went for comfort! I didn't tell my wife.

Business Hours of Dillard's in Arkansas

SUNDAY
12–6PM
MONDAY
10AM–9PM
TUESDAY
10AM–9PM
WEDNESDAY
10AM–9PM
THURSDAY
10AM–9PM
FRIDAY
10AM–9PM
SATURDAY
10AM–9PM

PHONE & WEBPAGE

Dillard's en Arkansas
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