Reviews of JCPenney (Costumes)

406 W 5th Ave, Anchorage, AK 99501, United States Located in: Anchorage 5th Avenue Mall

Average Rating:

DESCRIPTION

You have all the feddbacks of people like you who buy the services and products of JCPenney (Costumes) in the area close to the state of Alaska.

At present this firm has a rating of 4.0 out of 5 and that rating has been based on 441 reviews.

As you can see its rating is quite positive, and it is founded on a very high number of reviews, so we can think that the valuation is quite reliable. If people have bothered to evaluate when they are pleased with the service, is that it works.

As you know, we don't usually stop to set evaluations when they are positive and we usually do it only if we've had a problem or incidence...

This Costumes belongs to the category of Department store.

Where is JCPenney?

REVIEWS OF JCPenney IN Alaska

Chelsea Ramirez

Very pricy, long waits, employee discounts shopping on the clock were witnessed. Hard to find associate and shopping cart. Pricy for value.

cheryl varnadoe

I love the sales. The staff isn't always the most friendly or helpful but if you're looking to shop and not be bothered, here ya go. More cashiers would be great.

Amus Evans

Great deals

Norman Payne

Large selection of items but not much else going for it.

Stefanie Isla Galvez

I love Jcpenney!!! Always have and specially on black Friday bc they have some of the best deals every year. This was the first time ever my husband went shopping for black friday and although he wasn't all for it at first he ended up finding more stuff than he expected and even enjoyed himself!

Manya Wilson

Penney's is the only major department store in Anchorage. I can find petite sizes in there

ida sigillo

Great salespeople. Awesome prices too.

Dawn Rumley

Great place to shop in person or online.

ALICIA BILLINGS

Very unorganized store. I went in for black slacks and the sizes and different types were all mixed up. Spent 2 hours lookingbfor 1 pair of pants. They have gone down hill.

Holly Giampaolo

Easy place for quick studio pictures, get an awesome deal on groupon.

bloodoctane1 .

No dresses for pregnant women in stock.

Kayce Lynn Smith

Holiday extened hours tonight, so those of us thstcsirk) may actually have s chanceto/%% purchase

L V

Staff were difficult to find but helpful.

Cindy B.

We went to have pictures taken of our family together at Christmas, in the Photo Studio. There was a total of 13 of us, and the youngest were 2 - 18 month old twins, a 2-1/2 year old child. The pictures turned out awesome! I was surprised how well they turned out since there were so many of us, and the little ones. I never thought they would be able to get one picture that would be good of all of us, but the girl who took out pictures was Great! She really did a good job keeping the kids attention, and getting them to all smile at the same time! She gets high praises from me!!! And I highly recommend them for pictures. They always do a great job and we always get great pictures!

The Story Time Trio

Friendly helpful and nice to customers

Kizzy Brown

Not to bad. Some good sales going on for back to school shopping. (Arizona Jean's but one get one free)

Martina Gil

Great place to shop

Dj Byrd

Awesome place

Sharp Life

Nice place. Decent prices. Mostly went in to find a bathroom. They have some on the second floor near the elevator. Took a while to find a staff member though.

Jennifer Eskridge

Good sales, good service

Simone Murphy

Always have sales and a great finds

Arandjel Jovic

Great sales!

Tanya Collier

Love the cute clothes and amazing prices. Very pish! Plus Sephora!

Tiffany Berry

Found some great deals

angelina mcgilton

Shop here Everytime I'm in town

Bene C

Ladies are always friendly and helpful. I can always find what I'm looking for and returns are easy.

Danielle Christescu

Very organized and clean.

Vincent Lee

Nice and clean,. Merchandise displayed neatly...

Vince Vega

Christmas specials and good sales.

Martin Jetté

Good shopping experience. Good selection of products

Mark Thomas

Most of them are gone in the lower 48. Found one in Anchorage Alaska. Always like their jewelry counter.

Tanika Morrison

Got a good fathers day gift

Keri Wittwer

The photographers were amazing.

kyle Kjerstad

This would be five stars but it took forever to check out and the employee was speaking crazy talk like she just inhaled some paint.

Arianna Gatcha tube

They were all extremely friendly. Offered lots of assistance, and made us feel welcome.

Katie Hunter

I hated it bad serbice

Honeylyn Holder

They have good sales

Belinda MacIntire

Usually has good deals

Craig Kingsbury

Place definitely not as nice as used to be. Have feeling went belong till it's on the closure list.

Donna Frankson-Harris

Great place to go shopping. Love the baby section for my daughter and my baby brother. Also love the men section for my clothes. The only reason I rated JCPENNEY 4/5 because oh my jeebus the prices are outrageous. Got 3 items and it totaled to over $70. Crazy pricing but great clothing.

Brian G

Always good service, great selection, always watch for sales.. But make sure they ring up at register correctly... Always check to make sure all the security tags are removed before leaving.. They turn the tags off, but forget to take them off every now and then...

Glenn Thorson

The employees try. But the store gets in its own way. I paid for an item online for local pickup. Site says give them 4 hours and item will be ready. I drive an hour in 4 hours later, no one has touched my order. I had to wait another hour to get an item I already paid for. Penny's just has not caught up to how people do business.

Guillermo Jitchaku

They usually have what I need. Most of the time it's on a good sale.

Nicholas Armon

Not a bad place to shop for cloths, and rather cheap for what they sell...

Ronnie Woodard

Great prices!

susan omiak

Great place to get your hair done and shop

Pixelgamer3634 2.0

Great deals amazing cloths + Valentines things.

Tarrance Wrice

Great place for discounts

Tramain Krns

Was hung up on when trying to contact them. Called twice and same issue. Will not be shopping here if they constantly hang up on potential customers.

Christopher Crouch

Wow really big

Dana Kostreba

First, let me just say that I dread shopping for clothes so much that I've been wearing Chez Costco almost exclusively for years. But today for the first time in years I had no choice but to **sigh** battle it out in a fitting room, hoping to find at least one pair of summer slacks that fit right. Naturally, I chose the only reliable department store in town to find well-cut, modest clothes in classic styles, inexpensive yet well-made, and an adequate selection of sizes larger than 10. (For example, i found that at Nordstroms, a size 12 is really a 6 for a 5'10" woman.) Thank you, Penneys, for continuing to buy many styles and sizes from Liz Claiborne. And especially thank you, Benny, for conscientiously keeping an eye to the fitting room. I always have to try on armfuls of items in different sizes before finally finding something that fits. Benny professionally, yet so cheerfully and sweetly, watched over the fitting room after the scheduled attendant disappeared, even though she had to tend to all her assigned duties, too. Your kindness gave me spirit, and I ended up buying a SUITCASE-full of nice clothes, including THREE pairs of slacks. Instead of feeling frustrated and exhausted walking out (as usual), I felt darn good. So on the way out, I stopped to buy a Liz Claiborne satchel and purse, two wallets, four belts, and three shirts for my husband because I still had time and energy before rushing home to get dinner on the table.

faizal muhammad

Many promos

DL Hereford

Nice clothes and good sales.

William Higgs

Well organized. Friendly staff

Vishnu Thankachan

Pretty expensive and lot's of options to choose from.

L. Peggy Brown

Emma, at 2nd floor. Was so helpful and attentive.

Michael Marleau

I find the process good for what you get. But I would like to see Penneys clean up and organize the shows. In Oklahoma they started to carry appliances none. Hurry in there princess are great. I bought a large capacity ebony washer dryer set for well less then i could anywhere else in the Tulsa area.

Sean P. Johnson

My favorite clothing store

Jeremy Garcia

Great clothing

Joel Andrew

Love the men's floor

Nena Fuller

It is my important store.

nick yeager

Slow on the uptake lol

Troy Turner

Fun place to shop for holiday decorations and gifts.

ll we

The fitting rooms smell like urine

ISMAEL LOPEZ

Awesome time shopping and great help from Rose.

Nauri AK

JCPenney Salon - first I'd like to say that I really like how they did my daughters and my hair. BUT, I have a couple big complaints. 1) I went in for a trim and temporary pink to be put in my daughters hair, they DID NOT consult me about lightening her (already light) hair before adding color. I would not have agreed to that had I been asked. 2) I was quoted 120 for her hair, and 220 for mine, the one stylist DID ask me if I wanted my daughter's hair curled, but she didn't mention the added cost, the lady that did my hair dried and flat ironed it without asking me if I wanted it done or informing me about the added cost, and I was charged an extra $20 for each of us. Again, I do like our results, my biggest complaint here isn't the added $40 dollars for styling, it's that they did not ask me about lightening my daughter's hair (a permanent change) when I just wanted some temporary pink put in

Zaylee Egner

The girls I talked to were very helpful no questions asked they just helped us find put prices and direct us to fitting rooms. Crazy good sales today and very welcoming in the store.

Little Shit Street

Audreana was great so helpful penny's has the best sales great store

Jane Austin

Girl who wears head covering that works there always follows me around in the underwear section. Cant tell if shes pretending im going to still something or shes being gay, either way it creeps me out and jcp use to be my fave place to get under garments but im not spending that kind of money to put up with some foreigner harassing me like a fool who obviously is too dumb to tell the difference between a regular shopper and thief or she cant control her urges and cant stop herself from staring at me like a freak. Never going back thanks to this creep!

Thomas Llanos

They are staying open. Thank God.

Jennifer Newhall

Best store for husky size kid clothes great quality's for alot of kitchen equipment and make-up , clothes , sporting outfits and more. I Definitely Recommend JC Penny's.

Jennifer Hemphill

Helpful staff and great deals. Back to school shopping was made easy with the help of a young lady in the jeans department.

John Nothacker

Wife shops there

Penelope Cyr-Lorenson

JcPenney's have great sales!

Rocky Champion-Osborne

Just wish I had more time while I was in town as lots to look at and choose from..sales are amazing

EnderKev

Nice clothes here, although I think there should be more gothic and emo apparel.

Paige Alden

Great times! Beauty

Landis Loftin

A decent place to get basic work clothes and home sundries without paying a fortune.

Bentley Walker

Very average service and dated department store. There are some great off season bargains to be had here if you have good timing and can get find your size. I buy pocket tees here every year and look for bargains on sweatshop dress shirts and pants. Don't expect anyone to offer help with anything and you won't be disappointed.

Margaret R

Always have so much to find here!

Cindy Lorang

My favorite place to shop....

branko radic

excellent shop. very low price on sale

Ethel Reed

Big retail store offering a large variety of designer and non-affluent design clothing, shoes, accessories,home & bathroom decor. Sometimes their staffing can be very helpful,kind & professional,yet there are some employees there that are not helpful or courteous whatsoever. They also have a Sephora department in the JCPenney, Anchorage Alaska store offering cosmetics,face/body care products, fragrances and so much more.

Tasiana John

Had good sales

Ken Brett

Poorly stocked, staff appeared untrained. Very difficult to navigate my wheelchair. Very, very disappointed.

Tonchee Lonewolf

Was riding with Ethel and onkima they grabed few things

Flup cake

Exalent customer service and good price

Marylee Kane

Not only did they give me great customer service the jewelry department went above and beyond.

James Cobb

Great clean store wonderful friendly staff. They are always helpful when I go.

Olivia Davis

They accused my friend for shoplifting just because of the bag we had. The bag was searched and nothing was found. This was because of her stereotypical thinking.

Deborah Trimmer

Good selection, much better than a Penney's elsewhere. Great location for moderately priced career clothing.

Al Carter

This was a very nice JCPenney's several floors

Krystal Kingery

Prices are okay.. the service sucked so bad. I needed help finding something and the employees were rude and were absolutely unhelpful! I asked where this peticular thing was the woman I asked shrugged telling me I don’t know. Then walked off with what ever she was doing! REALLLY???

Shari Johanson

Always find a good sale at JCP.

Dot Edenshaw

Didn't have what I wanted but can order online. Asked a clerk a couple questions which she answered that she didn't know. Needless to say, I didn't buy anything.

Miss Malia

Good prices. All the time there's some kind of sale.

Pink Anderson

Good prices, but not the right size.

Alan Rice

Best Dept Store in Alaska!!

Rob Moriarty

If you time it right they have some good sales here.

Patti Davidsen

Helpful associates.

Blupeterb254 B

Reasonable prices for school shopping, discout codes will keep us coming back.

Dawnn Johns

Mimi in the Salon is the best!! I highly recommend her!!!

Raleigh Diamond

Found what I needed

Dien Haas

Look for discount codes online!

Jennifer Scott

I just went in to get my pictures done at the portrait studio. I loved Angela! She was so rad! And my pictures turned out awesome!

Rodney Scott

Great summer sales!

Ng_whtmn@yahoo.com Whitman

I just love JC Penny

Kaycee Boyer

Expensive cap clothes

Angela Hickerson

#JCPenny Always Awesome deal's there

Loren Hovis

Not certain anymore! shoes were never any good for me have not spent a penny here for 20 or more years

Steven Todd Thaxton

This Penney is less depressing than most

Matthew Amundsen

Great prices, great quality!

Dee Marie

The fitting rooms are filthy and unattended. "Mystery stains" on the walls, mirrors and chairs. I refuse to try on their over priced clothes in those fitting rooms. Coupons don't apply to the big brands and the selection has been cut in half from previous years.

Jeanette Myre

Has almost everything I need while shopping.

Christie Cox

Very hard to find help, not friendly but we did find what we needed

Naynaylovesmakeup

Love the clothing brands they carry. They have great sales. Its huge and has something for everyone. Plus it has a sephora.... its perfect

Iona Sallison

I didnt find what I was looking for and no associates offered to help.

SarahBeth Echols

Great selection on most things. Return policy for clothing is 30 days which is great because I could not decide on a dress for my brother's wedding so I was able to take both home. Very happy with this store. It never disappoints. Plus they have great sales.

Clan McMahon

I find friendly sale's associates and great bargains.

Cheryl Wilby

Well I did not have the best experience at JCPenney. The woman at the cash register could barely speak English and didn't listen to what I was asking her to do she kept telling me the complete opposite of what I inquired about. And then I didn't have my receipt for something I had purchased that I was returning and she would not look up my account number because unfortunately I didn't have my JCPenney card with me either. But I asked her if she could look up my account with my ID and she said no which is not true because then the manager came over and he looked up my account number any also let me return the item without the receipt and without my card. So I was not very happy with the customer service I received from some Asian woman who works at JCPenney on the second floor of the Anchorage 5th Avenue Mall location.

Mike T.

Great deals. Good place. But since they are going "energy efficient" their interior temperature is 73 (I saw a thermostat, not just estimate) in the summer when it's about 75 degrees outside..... people with heart problems beware

Shawn Kaiser

JC Penney is one of my favorite store to shop

Micah Hurst

This place is a mess. Disorganized, sparse customer service, and their clerks were absolutely awful to me and the customer beside me. They had a shirt marked way down for clearance, it rang up regular price, and then they got upset with me when I asked why it was marked down if it wasn't actually on clearance. I was very polite and gave zero attitude to these ladies, and they still pitched a huge fit even after I said it was okay, and I didn't want the shirt. It wasn't a big deal, but they turned it into one. One employee also made a friend feel very insecure because she couldn't find any dresses that were in her size (most were stocked at sz 1, 3, and 5) and the employee told her to "try a store fit for bigger girls". Totally disappointed with JCPenney 5th Avenue. Normally do not ever have this kind of negative experience when going to JCPenney.

Michelle Brooks

Excellent customer service and I love the salon where I had my color DONE.

Natalya Mason

The sales in this place are amazing

Phillip Demientieff

Banana peels.

Ryan Stafford

They have a great dress selection at fabulous prices especially with a coupon. Simple to shop here because hardly anything moves from the area. I think filling the walking areas with more items is a pain. When you're finished navigating the racks and tables you may need a cold drink or massage in the mall.

Lucy He

Poorly run store, they appear to make money of commissions from the JCP credit card and if you’re not applying for one, then the sale people can’t be bothered to help you at check out if you’re merchandise is under $100. Case in point, picked up a belt and even though there were 4 other sales people around the floor, when i indicated i did not want a JCP credit card; I was told I needed to wait for the one salesperson to ring me up even though she had a customer with a complicated order and payment method. We looked around and after 10 minutes asked why none of the other salespeople could help ring up the belt, met with shrugs and blank stares.

Brian Schroeder

Customer service was great, she even saved me extra cash.

No Name

My favorite place to go always friendly and will find what you want online as well

Terri Dukes

The bathroom was horrible. Dirty and some of the locks weren't functioning. The cashiers also seem really overwhelmed.

Mayra Stender

Love the discounts! Great prices and a lot to choose from.

Benjamin Fix

The staff is helpful and I like that they have the big sizes. I'm 6'9" and 350lbs and being able to find clothes is hard but I shop here whenever I'm in Anchorage

Brennen Ha

Awesome affordable clothes!

John McKenzie

Okay. It is shopping as shopping goes. JC Penny's check out is so slow. Selection is just okay.

Amanda Colvin

The deals are amazing

Alice Dushkin

Excellent sales right now. I saved $70 today and only paid $6. Nearly giving items away.

William Bennett

Good prices.

Michael Elsass

Was harassed from the moment I entered to the moment I exited. Now I understand that there are certain individuals who choose to steal but I'm certainly not one of those people. I just couldn't wrap my head around the entire situation

John Griffiths

Love the staff

방타니 RULE

The cashier lady was weird...

Debbie Lohmann

Esther in the Salon has been doing my hair for along time now & she is fabulous, it was very busy today Saturday the 7th and all the other associates in the Salon & receptionists are so nice and friendly & they work very good ,& hard

short _universe

I loved it. Just very expensive.

Moolong55

Jcpenny is a great place to ship for clothes and other items.

Shelina Shelina

Wish we had one in Fairbanks!

Kathy Jackson

It was hotter then ...... in there.

Jasmine H

They have bathrooms and a good assortment of seasonal clothes

West tv

Very good. And good price

Clayton Gottschalk

Some cashier's are foreigners and have a hard time speaking and understanding English.

david ash

When in bought some Christmas gifts but the line you had to wait for a long time to be checked out

Nicole Fuster

Mimi was a doll great atmosphere I personally never had a pedicure before and this was amazing

Linda Miller

Great sales and variety. Friendly staff. Several floors of merchandise. Big sales happening.

Paul Robarge

I refuse to shop or spend money at a place that does not let me use there restroom.

Kay Triston

Prom dresses are a bit expensive for their quality. And their is almost always a wait time or you cant seem to find anyone there when you need someone and their really dont care to help you much. Their prices are so so but their clearance sometimes is ridiculous they had many clothes with rips, huge stains and messed up for almost full price and only got 25% off. When you check out it takes forever and i had to tell one lady numerous times i already had a scp credit card just didn't want to use it and she kept pressuring me to get another or to use it for points. Theres also a guy at the jewelry counter who i personally just got very weird vibes from. I said i was looking for a bridal gift for my moms wedding and said i didn't want anything super expensive but something nice. And he came back and showed me a 10,000 bracelet and a necklace for 2,000 and everything was way marked up. And he didn't care about what i said i was looking for he'd go off and entrust and do his own thing so id say jewelry needs a change as well too.

Jerry Rose

Loved shopping there has a lot of family things

Ronnie Carroll

Good selection of clothes at great prices

Freedom Baker

Photo department was great

Carrie Whitfield

They always need more people in their jewelry dept. But they are friendly, and make returns easy!

Business Hours of JCPenney in Alaska

SUNDAY
11AM–6PM
MONDAY
10AM–9PM
TUESDAY
10AM–9PM
WEDNESDAY
10AM–9PM
THURSDAY
10AM–9PM
FRIDAY
10AM–9PM
SATURDAY
10AM–9PM

PHONE & WEBPAGE

JCPenney en Alaska
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