Reviews of Arrowhead Heating & Air Conditioning (Contractor)

Lane Crichton

It's real sad when they lead you on for over a week for a quote. And you consitanly have to call and your told the quote is on the desk I'll get it right over to you or it will be tomorrow over and over. This has been the worst customer service I have ever experienced. I am very understanding for the most part but this has been ridiculous. I would not recommend this company to anyone.

Casey Perkins

Called this place for a second quote and was charged $75.00 for the man to even look at my heater. Then when they quoted the unit they were double the original place i called who didnt charge me a thing to look at it. $4000.00 vs $2,000 for the exact same unit, same disposal fees, same warranty etc. And arrowhead said it would take ALL day to install. Tim force was in and out in 2 hours and my heater works great. Not to mention they did not leave any sort of mess for me to clean up. It was worth shopping around! The people at Tim Force are great to work with.

Lisa Murphy

THANK YOU so much for the WONDERFUL service you provided for my mom and fixing her air conditioning. Prompt service, professional, experienced, qualified and so very friendly and trustworthy. I highly recommend Arrowhead Heating & Air Conditioning to anyone in or around the Casper area!!

Kevin Burke

Had Arrowhead work on our AC. Still did not work any better! Although we were charged and paid the bill. We had another local company work on it. Amazingly enough after that it worked just fine! Recently had them come to work on the heating. Did nothing to fix the problem! Told me I needed to contact the home inspector. After that I called back to have Arrowhead come back to fix the problem. Still waiting with No Callback!!!

Richard Halls

I feel that the pricing is very reasonable and fair especially for the quality of service I received. After using their services a couple times I would highly suggest them to others.

Alex Varga

They did a good job and I was satisfied with the completed job, it met my expectations. I would definitely recommend them to my friends and family.

Christy Eulberg

I was sick n our air conditioning went out they came n fixed it as soon as they could!! They are the best kind of people!!!

Limn Hill

These people tried to scam me very bad. They lied, reported false pictures, along with threats to try and condemn a furnace that needed only the filter changed. They went so far as to go to the city trying to get the furnace condemmed. I had to get another plumber to tear down the furnace to prove they were attempting to scam me.

Kristin Tomkins

Arrowhead comes to our house annually, they keep everything running great so we don't usually need to call them much. We've been very happy with everything they've done for us and that's why we only use them for our furnace and our air conditioner.

Johnnie Howell

I had such outstanding customer service with Arrowhead. I have been telling everyone about them!

Deanna Davis

Recently I had Arrowhead put in a heat pump but they have also been my go to with my AC for a few years. The guys are always over very promptly after I put in a call, and the work never seems to take long. I'm very happy and will continue to use them.

Julia Richards

I've been a customer of Arrowhead for many years now. They check my furnace and air conditioner to makes sure its running properly. The one time I've had a problem with it it stopped working in the middle of the summer and they came out on a weekend to fix it. They've been awfully good to me and I appreciate it.

Kara Howard

I have been a customer of theirs for quite some time now and they have always done top notch service! They were very prompt at getting back to be whenever I had a question.

Bianca Malone

I call Arrowhead annually about once a year to have them check on things and if I need anything done for the next season. The guys have never given me any problems and always get things done. Overall we're happy that we use them!

Rob Lempka

They were prompt and professional. We are a commercial business and you could tell they were worried about our needs when things needed replaced in a timely manor! Park Place Assisted Living

John Fitch

I've been Arrowhead's client for several years. They check my furnace and air conditioner now and then. The technicians do a good job and they seem dependable. That's why I've stuck with the company for such a long time.

Jenny Williams

I am so comfortable using this company. They are so reliable and so honest. I just leave a key for them to do the work if I'm not home. They always show up on time and in my mind they are doing excellent. I have no complaints at all!

Stacie M

They were extremely prompt at fixing my heat pump and fan. It now does not make any noise, so happy for that. They certainly met and exceeded all my expectations I had for them.

Kelly Waters

I've talked to some happy customers from Arrowhead before working with them and now I am one of them. We like using them because they're reliable and very nice. I don't think I would tell them to do anything differently!

Chris Culver

Arrowhead Heating & AC did not serve me well recently when they came and looked at my AC that had just gone out!! They told me that the compressor was destroyed & a new compressor would cost me $3000 or a new unit would cost me $4,700!!! So I reached out to Casper Tin Shop to get another estimate! They came & found that the little condenser unit was destroyed & so they replaced it & cost me all of $180 to fix my AC!!!! Thank you Casper Tim Shop!!! I will be a life long customer of there's as they are Honest, Honorable & have their clients best interest in mind!!! So Glad there are still great people out their to tell you the truth!!!