Reviews of American Mechanical, Inc. (Contractor)

633 10th St #202, Virginia Beach, VA 23451, United States

Average Rating:

DESCRIPTION

You have all the reviews of real people like you who have information of the services of American Mechanical, Inc. (Contractor) near to the state of Virginia.

Right now this business gets a rating of 4.8 stars over 5 and this rating was based on 1333 reviews.

As you can see the average score it has is basically the best one, and it is founded on a high number of scores, so we may think that the evaluation is quite credible. If people have bothered to give their score when they are happy, is that it works.

As you know, we don't usually bother to place reviews when these are correct and we usually do it only if we've had a problem or issue...

This Contractor belongs to the category of HVAC contractor.

Where is American Mechanical, Inc.?

REVIEWS OF American Mechanical, Inc. IN Virginia

Steven Southerland

First, the technician that finally arrived, researched the issue, and called me did a good job. However, service leading up to this has been extremely unsatisfactory. I called Friday and was told maybe today, but most likely Tuesday. Last minute Tuesday told no technician, won't be until Thursday. Then told today by "on call" Dennis that he would service it if no technician assigned. Then Dennis called tenant and said no technician assigned but can't get out there tonight. The tenants have a 2 week old newborn and have been very understanding and cooperative. We put our faith in your service and you let us down. I'm in the service industry, I own my own real estate brokerage. Sometimes bad things happen (scheduling, hired help, busy, etc) But its how you respond when things go south that make the difference. Frustrated...

Tom S

I had a tankless water heater installed in my garage. The original installer left much to be desired. He didn't clean up after the install. There was drywall and trash inside my garage, as well as a drill bit and pieces of brick outside from where they had to drill through the exterior for the vent and didn't clean up any of it. They also failed to install a crash pole, so it failed inspection and had to send another installer out for said pole. Additionally, the original installer didn't give me a tutorial on the heater. When asked, he wasn't very helpful. To be fair, there have been no problems with the water heater itself and it appears to have been installed correctly. It was just a pain having to clean up their mess and arrange for multiple inspections because the crash pole wasn't installed from the beginning. The price on the install was also right, and Brittany in the office did everything she could to fix these hiccups. Preston was the installer who came out for the crash pole and was the complete opposite of the original installer. Professional and friendly. He also made certain the pole was in the area where it wouldn't impede pulling my large truck into the garage, but still met code and protected the gas line. He cleaned up after himself and did a great job! If he would have been involved from the get-go, I have a feeling this would have been a 5 star review.

Fan Panton

Although running late, Dan did a thorough check on my generator. Even stayed late to identify a problem. Polite and helpful.

Shaun Nidiffer

Carlton was awesome. He came to our house at 1 AM to diagnose our air conditioning fan not running. It was 85 in our house and we have a newborn so we were out of options. He identified the bad breaker and later replaced it after getting the bad one to temporarily work.

Danielle P

Neil was very professional, took the time to test, troubleshoot, and explain everything to me. He made sure my furnace was functioning prior to leaving even though replacement parts are on order. I really can't express enough how much I appreciate his attention to detail and obvious expertise. This is definitely out of the norm for a contractor working under a home warranty. In the future I will definitely call on them once I cancel my warranty.

Scott Raber

I am an overall hard to please kind of guy. Living in a world that expects perfection from my trade, it is so hard to find the same when it comes to the mechanical service industry. VA Beach residents look no further than American Mechanical who surpassed my expectations along every step of my home generator installation. Especially premier in this process was Casey Ortiz and Tom Kelley but really everyone deserves accolades. Not only is the team professional and efficient but they are awesome with communication. Keep up the strong work!

Sim Hailey Jr.

My service was done in a very professional and informative way. American Mechanical is number one on my list.

Seth Kellas

Neil spent the better part of two days in my attic, trying to figure out just what was wrong with my air conditioner. I cannot stress enough how great an asset he is to this company. He walked me through every twist and turn as he was diagnosing the problem. We talked next steps and what the most cost efficient approach would be. Also he's great with dogs. That's a bonus. Cannot recommend enough. When I contact AMI again, I'll be sure to ask for him.

Sandra Whiteside

Robin did a great job and we hope to use him for all future plumbing problems. He was very knowledgeable, professional and friendly and we couldn't be more satisfied with the work performed. Would highly recommend him to all those in need of a plumber. Also, we were thoroughly pleased with the repair cost -- very fair for the work performed.

Roderick Long

Very wise and knowledgeable of current events regarding HVAC. He took the time to give experience based suggestions backed up with knowledge to help me understand the risks and rewards available to me. His diligence in preparing me for the next step gave me something that cant be bought. Peace of mind.

Christina Sims

From start to finish the service we received was by far the best from any repair company I have ever worked with. James was caring and explained everything to us so we knew what was wrong and what needed to be replace. He was not trying to sell us on things we didn’t need! We were so happy I called them out to work on my office.

Joe Sprucebank

I called American Mechanical for a clogged kitchen sink. Robin came out for the service call. The office called before to let me know he was on his way and he arrived within about 20 minutes of that call. I was also texted a link that provided his picture for security purposes. Robin was very polite, professional and knowledgeable and did a great job unclogging my sink. The only reason this is not a 5-star review is because of the high cost of this service. I was told there would be an $85 service call, but that would be waived if I had proceeded with the service call, which he did. I expected to pay about $150, but was charged almost double that ($268) after a $25 "instant" discount! I thought for the time spent (about 1 hour) compared to the price paid, that it was not a good deal. However, I was stuck because then I would have had to pay the $85 service call AND find someone else to clear the clog. But Robin did a great job! Thank you!

Mark Defreitas

Excellent service. Had a leak from the ceiling around midnight and they were there in less than an hour. Very knowledgeable and professional. Found the problem and gave us estimates. Highly recommend the company and their plumbing specialist Sean Mayo!

Danielle Zimmer

Great company to work with. Very friendly and knowledgeable employees. Preston was able to describe everything we needed to get our problem fixed ASAP (and at an awesome price) while other companies were trying to screw us around. Preston was able to come out next day on both occasions (and usually right in the morning) which is amazing. Will definitely be utilizing their services in the future. Thank you!

en overby

Great job done by Carlton W. and Harry R. They were both very personable and professional and my AC unit is now cooling like it should be. They came in, figured out the problem and did the repairs on the same day. Excellent company.

Jenna Rynne

I could not have had a better experience. The front office was super friendly when scheduling and kept me up to date on status throughout the day. Most places give you 5 hour windows and you are left waiting. Not this company, constant updates. They also sent me a picture of my technician so i know who would be here. My technician was amazing. He knew exactly what the problem was immediately but also went above and beyond by showing me what he was doing and explained why i had the issue and how i can fix things if it happens again in the future. He was very knowledgable and very easy to talk to. The whole company really goes above and beyond for customer service. They are also very fair priced. Would highly recommend them!

mobilemechx 2008

Very professional very informative excellent job would definitely do business with again.even after being faced with a very difficult outside installation came up with a plan and executed it without fail very pleased with the service very pleased with the technicians

Bonnie Firman

Jones Leonard, from American Mechanical, repaired a gas leak in my furnace connection. He was very efficient with his diagnosis and repair. I would recommend him for your HVAC needs

sean prince

Rich Peterson was Very professional, even went out of his way to show me some things about plumbing and precautions i can take to avoid plumbing issues. Highly recommend this guy for all your plumbing needs! Thanks - Sean

Bryant DeLapp

The technicians were great and responded on time. The charge was over $400. to diagnose only, they left and emailed me two days later with a $1700 charge to replace lines with no guarantee the unit was leaking in that area. They also left my folks with a 105 degree weather and no relief. Another heating company came out charged the line and gave immediate relief with the idea of diagnosing more thoroughly.

Carmen Rivera

Today Rodney White ( master electrician ) came to my residence to repair an electrical outlet in my den. I was really impressed with the work he did. I was very pleased with his courtesy and his willingness to answer all my questions. He was very professional and friendly. He even explained to me what was wrong with outlet and how he intended to repair it. I liked that he was efficient and confident as he tackled the problem. He also took the time to explain benefits of being a member of American Mechanical. Mr. White also did an electrical check of my residence and did a summary of needed repairs with prices. I would definitely request to have Mr. White come back out whenever l'm ready to have more repairs done.

Sree Surapaneni

The overall experience was good with the company. David Sloan was here to help us with the repairs. He was professional and to my surprise finished the repair on the same day. The air conditioner started working again perfectly. Thank you guys.

fofo lolo

250$ just for after hours diagnosis on Central Air conditioning not turning on...customer service is also not knowledgeable on quotes. I got quote from technician. Seems shady and unorganized. Other HVAC services call for an average of 120 $ for after hours. Big diference compared to one and only American Mechanical......

Richard Love

I purchased an HVAC from Mike over 11 years ago when he was with another company. I gave him high marks as a sales professional at that time and I am happy to report that he is still the consummate professional.

W B

Preston did a great job replacing our shower components. He was very knowledgeable and professional at all times. American Mechanical was quick to respond to our call and had their tech on site in no time. We are very pleased with the quality of the work.

Spot On Weather

Great job all around to American Mechanical, Inc! I had some electrical work done recently to a residence. Chris was excellent in getting the job done in a timely manner. Additionally, he was very courteous, professional, and knowledgeable. Highly recommend American Mechanical to handle all of your electrical needs!

Eric Deiss

Kim Pizer's team, associated with the installation of a new evaporator coil, did an outstanding job overcoming manufacturer coil defects and special needs of my family. The skill and patience provided by Mike and Jon during the installation was outstanding. They never got off track and stuck to it until I got an excellent final product. The service manager as well provided quality and quality of life expertise (i.e. an upgraded evaporator coil when new existing manufacturer coils were damaged and the installation of window units when it was clear the repairs would not be finished on schedule) also greatly appreciated.

Michael Williams

Chris was very professional. He put effort in ensuring that my generator was running correctly and took care of some other things while he was here. I appreciate his commitment to quality work.

Monique Reese

I am so glad I gave them a call! We were experiencing smoke alarms going off in the middle of the night. One in particular it would not stop. I had to get help right away, well thanks to American Mechanical we got our sanity back and much needed sleep. The electrician that came out was Dan Steel and he was amazing. He was patient kind and he did everything to make sure we would be OK. We have replaced the other guys that we were dealing with, with American Mechanical

Scott Fletcher

Dave was a pleasure to work with! He was able to show up shortly after I placed the trouble call in and quickly assessed and repairedy HVAC unit. He is very knowledgeable about his equipment; evidenced by a faulty surge protector he pointed out to me (which I never would've known they were bad and caused fires) and then replaced with a safe model. He was very personable and answered all my questions about my HVAC system; I definitely feel like I learned a bit today. Dave conducted himself with the utmost professionalism; I highly recommend him to anyone who needs HVAC repairs or maintenance completed.

James Fellows

wecalledin error. New System indicated a fault and we called. The fault was internet related and NOT our HvAC, so the technology got us. Service arrived quickly and diagnosed the issue and there was no charge (we have a maintenance contract). Still excellent response time and fast fix by a professional rep. CUDOs!!!

Paul Nelson

Excellent, professional service. Very smooth installation process for our HVAC system. Very satisfied.

Bill Downing

Friendly. Excellent work. I highly recommend Rich Peterson.

Kathy Kalt

Our HVAC tech gave us valuable information regarding the replacement of our unit. It happened before we expected it, but that's life. The note he took on his computer went immediately to someone in the office who called. Since we know this is "in the cards", we will replace in the Fall when the weather isn't too hot nor too cold. Having American Mechanical is a company that only tell the consumer what are the options, with no scare tactics.

Sarah Dean

Very friendly and knowledgeable technician. Fair and reasonable quote/estimate process. Punctual and great communications from company.

Walter Hickey

We had a hot water heater leak on December 24, 2018. Philip from American Mechanical was on call that day and he promptly came out and provided excellent service, by advising what was happening with the hot water heater. He gave our family the options available for fixing or replacing the heater and was very polite and professional. Due to the holiday season and timing, American Mechanical was able to have someone out on December 28, 2018 to replace the hot water heater. Sean called before arrival and was very professional also. He took the time to explain everything he was doing to the pipes and system. He also took time to go over being in the Plumbing Trade with my son, and explained the advantages on knowing the trade. He explained the type of water heater he was installing and all the information concerning the proper care of the water heater. Our family would definitely recommend American Mechanical in the future.

Ruth Huntsman

Shawn came out and was a great help! He worked for several hours getting to the root of the problem and gave us clear instructions for the follow up. We really appreciate his professionalism and experience. Overall, a friendly guy who goes the extra mile to fix the issue.

Legacy A

This company keeps impressing me with every new technician I meet... And that's rarely the case. I'll try to keep this short, but I have too much good to say! To start... Jason was upfront and thorough about the process of purchasing/installing a generator, and he made it easy to give American Mechanical a try. And.. Their prices were great! I had no less than 6 people throughout the install day that helped with the generator and electrical work, and they managed to do it all in a day. Even stayed until almost 10pm! I know I had Tim, Jon, Dan, and Matt... there were definitely more, but I didn't get their cards. They all were very professional and respectful, and were willing to talk me through the process and explain what they were doing.... I asked alot of questions. (Yes.. I'm THAT person). Chris helped me with an AC issue, and he efficiently fixed the problem. And I wasn't charged for his work. That's... Incredible! The company really goes above and beyond for their customers, and it was evident in every interaction. Jon was back out for the final inspection and generator start up, and was, yet again, informative and helpful. He even looked into another issue for me, and addressed (and fixed) it quickly. I don't post reviews usually (or ever), but I was so impressed with my experience.. I needed to share it. American Mechanical stands behind their work, and have a very knowledgeable staff. I highly recommend their services, and will definitely be calling them again. Thank you guys!

Regina Nazareth-White

Generac advised me to have a generator safety check performed. American Mechanical was recommended as an authorized company. I was so impressed by the professionalism, it started from the 1st called made to set the appointment. I love the reminder text messages provided by this company, keeping you up to date along with the picture of your technician coming to the home. Jason Gay, the technician was icing on the cake. Oh my, you could feel his genuine attitude and confidence that he knew, he worked for a great company. Its nice to see loyalty from employees. It means to me, the company takes care of their employees, and in turn, the employees, takes great care of the clients. Technicians can make or break a company. I actually called 3 other companies on the recommended companies and i did not get a warm feeling on any of those. They could not even tell me when they could come out. American Mechanical scheduled an appointment with me, within a few days and was on time, with a friendly smile and a warm hand shake. Also, when Jason Gay speaks with you, he looks directly in your eyes, that means he is listening to your questions and concerns. (Don't get much of that anymore from most companies) I can say, you have a home run hit with Jason Gay. He thoroughly checked my generator, He also took the time to explain the maintenance plans offered by his company, and helpful safety tips that were very important. I have now found, a go to company because of this visit, that i feel will do what they promise, for most of my household needs for repairs. It is so hard to find great companies that really care. I highly recommend American Mechanical!! Thanks again Jason Gay for having those good old fashion business etiquette that rarely exist in today's time.

Suly Dela

Called American Mechanical for an emergency and they were able to take care of the issue within the hour. Extremely satisfied with their service and professionalism. Thanks!!

Thomas Barnes

I was totally impressed with American Mechanical, from the very start beginning with the phone call to making an appointment and with the service that I received (Philip) my Technician was very professional and courteous. I called today and within 2 hours they had my problems fixed. They are now in my phone roster If you definitely need help and wanted to be treated like a person, this is the company. Thanks again American Mechanical

Frank Lumanog

Paid for an HVAC system ac and furnace. Spent $8000 told that we were getting a quality product and making a good investment for our home. Four months in and I am writing this review in a sweltering home on one of the hottest days this year because the AC unit stopped working. Doing this after they sent someone to fix the problem. So very frustrated right now... because my family and I have to endure another miserable night in a hot home and not confident that these guys will be able to give us what we paid so much money for.

Thomas Long

Jason was professional from start to finish. Office staff and thier communications were exceptional. Bravo Zulu to all!

Sharon Caraway

Bobby & Dillon both did a very professional job installing my heating equipment. They are both very polite, knowledgeable & have excellent customer service skills! Mike H. is also excellent ! Highly recommend using American Mechanical, Inc.! Jon is very professional, thorough & efficient. Highly recommend using American Mechanical!

Pamela Ungerleider

I met today with mr. Neal of the sales department of American mechanical I'm in need of a new HVAC system for my condo unit. He was such a very nice young man we spoke at great detail about the system he explained everything thoroughly to me explain the difference in the size units and plans that were available and which he thought would be better for my size condo that I lived in. He was thorough and I certainly felt very competent in his skills I wound up purchasing a unit from this gentleman today and it will be installed next week I was very surprised that is could be done so quickly but I was also very pleased to know that I will have a comfortable winter ahead followed by a nice Cool Spring and Summer without the fear of my unit having floods and claims having to be filed with my insurance company as I did this past spring and fall. I would strongly suggest American mechanical I know how their service department works I will certainly keep you abreast of how their HVAC technicians are once I have the unit installed but for now I was very satisfied with the way mr. Neal spoke to me and explained everything about the unit I was about to purchase.

Frank Stapanowich

Night & day difference between a truly professional company and your average HVAC installer. Our system never seemed quite right, but it worked until the blower motor died last Saturday. Checked the web and saw all the positive reviews for American Mechanical. Called their emergency hotline and got a prompt return call from James C. He was willing to come late that night, but Sunday was fine. He responded out, diagnosed the problem, and discussed solutions and options. The next day he advised the motor would be covered under warranty, a substantial savings. Today, James H. came out to do the repair. We talked about the humidity issues I've been having and the history of the unit. He installed the parts, cleaned the system, and did a thorough evaluation of all the settings. He found and corrected a few problems left over from a poor installation by the “average” HVAC company. He also took the time to explain what he was doing and why. I got an education!!!! Now I'm sitting in a comfortable cool room with 55% humidity. A 20+ point drop! I highly recommend them and signed up for their ongoing maintenance program. 5 stars for the office staff 5 stars for James C. 5 stars for James H. 5 stars for the company

Teallia Singleton

Dan came to our home saying he wanted to give five star service and he delivered! Everything electrical now works as it should! I will definitely be using American Mechanical for whatever we may need in the future. 10/10 would recommend

Cissie Rapay

Jon Vandergraff came to my house today and he was just as kind and informative as he was when he put my generator in, in March. He teaches me so much!!!

Bryan Holloway

Joe Hartley did an excellent job with the repairs of my water line. I am very satisfied with this 5 star performance and professional mannerisms that was on display today. I will recommend American Mechanical to friends/family and will continue to use them as my repair team in the future on all my needs. Thank you once again for a job well done.

Martrail Parker

Jon did a great job explaining what he did and what will happen in the near future. I work long hours for the Government and he wanted for me to fly to provide me with a detailed brief. Keep this GUY on payroll, he's outstanding!!!

Hayes Press

On time, very flexible, and detail oriented. Would use again.

chris ward

Tom K. Was my electrician for what turned out to be a simple problem but was at the panel box which I leave to the professionals. Because it was such a simple fix he didn't charge anything beyond the diagnostic fee which was extremely well priced compared to other electricians fees I've had in the past. He also gave me quotes for future work which were also well under what I've had to pay for other local electrician's. I'll definitely be using this company in the future and commend Tom on his professionalism and work ethic.

Bruce B. Harrison

Your guys are always efficient and friendly. I appreciate you and your team!

Ram Surapaneni

The technician that helped us was David Sloan. Our repair was done the same day that the technician visited our house to diagnose the problem. We had an issue with the air conditioning not running, the company and the technician were able to help us the same day. The technician answered any questions we had. Thank you

Beth Bowen

Dave Johnson and James Canadyan did an awesome

Katie Kirks

Honest people working here. They didn’t try to sell me anything I didn’t need, and explained everything thoroughly. They offer top of the line equipment, and excellent warranties. Very happy with our choice.

Lauren W

Our air conditioner stopped working and our house was 85 degrees. We have a newborn and were worried about his safety in the heat. Carlton called us back quickly and came out to help us at midnight! He was quick and fixed out A/C. He returned again the next day with a part he did not initially have. We were very thankful that Carlton came out so late to help keep our baby safe! I highly recommend American mechanical and Carlton to assist with hvac needs!

Michael Bartels

Rodney White is very professional and knows his Generac generators. He kept me apprised every step of the way. I highly recommend Rodney and American Mechanical. UPDATE 05 SEPT 2019: American Mechanical really came through in a pinch. My generator replacement was scheduled for Friday 06 when the hurricane was supposed to hit (it was scheduled before Dorian formed). The day before the hurricane was due to hit, the team showed up in force to replace the generator and worked until the install was finished. I can't say enough good things: on time, cleaned up the sight, and ensured we were completely satisfied. Thanks again.

Zachary Betar

I’m in the middle of a remodel and I can’t tell you how many contractors I have spoken to this year. This has been the most enjoyable by far. Fair pricing and quick turnaround. Chris Clark is the electrician that was assigned to my lighting installation project. A consummate professional who takes pride in his work and cares about his customers. He was extremely careful to ensure my happiness with the job he was doing. You can tell this guy loves his job. I couldn’t have asked for a better experience. I recommend these guys and look forward to doing business in the future.

robert bost

Harry Ross was very nice and polite and quick with his service. On time as promised. I've always used American mechanical company 10 years ago. They showed up promptly when the heater in the house went out found the problem quickly. When the AC wasn't working correctly they fixed it in a timely manner. I got on their maintenance plan and they called me six months later as scheduled to do the routine maintenance. At the last visit today a part was found to be bad after 1 year on the AC unit parts covered by Trane. The guy (not harry) that installed the AC unit one year ago was kind of rude and he disconnected the roof drainage pipe to install the AC unit and didn't replace it after he was done, so all the rainwater flooded the backyard instead of going into the underground drainage system underground. Overall I would trust James c. And James h. And would definitely recommend mr. Canadian

john dixon

James is super friendly and knowledgeable technician. Unfortunately the AC unit would not duplicate problem do nothing could be done. Will try to capture a video next time it malfunctions.

Sherwood Epps

Jason was very helpful I won't think twice about calling for again

Lamont McCoy

Mr. David Johnson, was very professional in his visit and interacted with me in a manner that I could understand why my cooling unit wasn't cooling properly. That means alot to me. Not only did he fix the unit, he involved me in the process. If anything happens again, I'm going to make sure I ask for Mr. Johnson. I like the fact that he also knows what he's doing too. I highly recommend Mr. Johnson for his personality and his great skills. He's the only mechanic that fix our problem, the first time, out of the other (2or 3) mechanics that came in the past!! Thanks Mr. Johnson !!!

Unhappy Customer

I wrote a review about how American never showed up earlier this week. When I called, the worker called me a liar, told me he wasn't coming out and hung up on me. Management sweeps complaints under the rug and deletes most negative comments on google. Probably why they have a high rating. The woman I spoke to claimed to be a supervisor and would not let me speak to the owner. She then said she wasn't sure which worker was assigned to me but saw I called multiple times. However, she wanted to charge me after hours fees. This was American Mech. No other company They tried to say it was another companyUnbelievable. Poor management. Aggressive workers. Only want your money. Will not solve issues. Deletes negative reviews

michael miller

Phil did a great job for us , he has helped us 3 times , we have always been pleased with his work

caleb seegers

Sean and everyone I've dealt with at American Mechanical have been a real pleasure to do work with. Top notch customer service and they dont treat you like just a number. Good pricing and give you lots of options and walk you threw every detail. Cant say enough good things.

Christalinn W

Dave J is God sent!! We had 3 different companies come out and couldnt fix our a/c. Dave came, same day we scheduled an appt, and was able to problem solve and fix our machine all in the same day! There arent enough words to express how happy my family is to be enjoying a/c after 3 long hot summer weeks without it. He was very knowledgeable and personable. Forever grateful for Dave J. Would recommend him to anyone .thank you Dave

Kelly Coplen

Tony J., Jacob L. and Mason B. did a fantastic job installing our mini split HVAC system. They worked an extra long day in order to get the job done. It was wonderful to sleep in our perfectly cooled bedroom on one of the hottest days of the summer! Thanks guys for the great service!

Cleveland Burnett

Carlton W. and Harry's customer service skills are first rate. They were on-time. They performed maintenance of my AC unit. Both are neat was well. Carlton and Harry wore shoe covers when walking on my carpet. Both are very knowledgeable with AC and heating systems and it shows!! They analyzed my AC/Heating systems and gave solutions to resolve potential issues. I would recommend them again!!! Absolutely!!!

Jessica Mccloskey

Called Jason to come out of afterhours call for my business. He responded immediately, arrived quickly and walked me through everything going on and the prices. He is very professional. We will be using him regularly.

Donna Boyle

Ed S. did a great job and is firmly listed in my contacts for any plumbing needs in the future.

Chris Jones

If I could give less than 1 star I would. I recently decided to go with American Mechanical for servicing of my A/C and Heater. I paid the $189 fee and scheduled my appointment for 28 June 2019. They stated that I would receive a text the day of to confirm my appointment and that my wife would receive a call about 2 to 3 hours prior to the tech showing up, which she did at 1300 today. Two hours later she recieved a phone call from the receptionist stating "we will not be able to come out today due to an emergency" and asked her if she would be able to reschedule. My wife was in the car heading home from the store when she recieved the call. She told the lady that she took off work because they were coming out and that she would have to call back later because she was unsure when her next off day was. The thing to remember with American Mechanical is they state that once you pay for their annual services that you have priority and WILL NOT be reschedule. I am active duty Navy and I'm always gone and was so on this day. I decided to call and see why we were canceled. The receptionist told me "my boss which is the only service provider at this time had an emergency with another customer". I fully understand that emergencies happen but I do not understand them only having 1 service tech working at that time of the day. I would not recommend them to anyone at all. I feel that if a company tells you (which is in writing when you pay for their services) they are going to do something or provide a service (which was already paid for) they should meet their obligations. STAY AWAY FROM AMERICAN MECHANICAL!

Izetta Meritt

Dave Johnson was courteous and professional. Very pleased with his work

Bonita Mercer

John Vandergraff service was very professional & he gave us excellent service & information on servicing our generator. He was very thorough & made sure we understood everything he was doing. He was right on time & not pushy on making costly repairs. We will definitely use them for any service we need in the future & highly recommend them to others.

Andie grieser

Thumbs-up for this company. Professional in appearance and attitude. Explained and showed me parts that needed cleaning or replaced. Highly recommend and will use again if necessary.

Sterling Washington

We are very pleased with American Mechanical Inc. for services preformed at our home. First impression with Mike Hayes was outstanding and very knowledgeable. Job completed by Tony J. and Taylor B. was outstanding. They were very courteous, punctual, and professional. Service representative Neil J. was very professional and impressionable. They are definitely "Subject Matter Experts". I recommend American Mechanical Inc. for HVAC services.

David Crocker

Rodney is an exceptional Master Electrician by all measure. He knows his trade better than any I have dealt with. He is thorough....detailed....and a good teacher to those working with him. Upon completion a very complicated standby generator install, I was very confident that the job was done to perfection.

Sara Wilda

Bobby Magee was our service pro for a HVAC installation He was on time , courteous and very knowledgeable about product He was so helpful setting up our new digital thermostat and stayed until I had loaded app on my phone and was able to use it and practice the different settings We have switched all service to American Mechanical since they installed our generator a year Ago They are the BEST

Chonda Drew

Bobby Magee and Dylan did an excellent job. Very professional, left no questions unanswered. Would definitely recommend them for future work. Very pleased with performance

C Jenkins

Thanks to Sean Mayo for coming out and fixing our water leak in less than two hours after another company gave us a 3 week time frame to do work that apparently wasn't even the issue. I had an email from American Mechanical before Sean arrived along with a picture so I knew exactly who I was expecting. He arrived at the time we were given. He listened to what I had to say and after locating the issue took care of our problem. He was courteous and professional throughout. I would highly recommend Sean to anyone who has a plumbing issue.

David Helveston

Carlton was very professional and courteous. He got work done fast.

Diane Mullins

Dave Johnson did it again !!! Awesome job very knowledgeable and didn’t mind me asking questions... never hesitated on an answer either !!!! Thanks AMERICAN mechanicals!!

Scott Butler

Mike G was extremely professional and thorough. I could not be more impressed with his knowledge and his ability to explain the details of the issues we were facing. Excellent work!

Steve W

I had Kevin G., Jon L. and Darren come out and install my new Trane. I was very happy with the professionalism they showed and answered all my questions through out the day to my satisfaction. If they did not know the answer right off the bat, they got back to me in a timely manner. Thanks guys!

carolyn smith

Robin was informative, friendly and I recommend him highly. Great job!

Kevin Overmann

Tony and his team did a fantastic job with my HVAC system. Very satisfied with the quality of work. I'll use them again in the future.

Doug Huling

American Mechanical tech James came right out to assess our air conditioning problem. He quickly determined what part had failed and clearly explained to me what had caused the failure. Additionally, he walked me through the next steps of repair and he provided a detailed explanation on the virtues of being a bember of an annual service program. James went above and beyond, he didn't just fix it and leave, he removed about 25 years of dirt and leaves from the outside cooling coils increasing the life and efficiency of that unit. He also inspected the air handler in the attic, found that drain clogged as well. He cleared the drain and provided several recommendations for future repairs in that area. I highly recommend American Mechanical and specifically James for all my ac needs.

John Beauford

Completely satisfied, I had a leak between the water meter and the house under the concrete driveway. They fixed it for a bout half the price of the company with the blue trucks! The techician, Sean Mayo, was superior. I would recommend this company over the other guys.

Justin Moore

Neil was amazing! Knowledgeable, professional, and with no sales-push at all—excellent representative of American Mechanical

Jessica Hickey

American Mechanical employees Bobby M. And Dillon were extremely professional and on time. Both walk me me through the steps for the removal of my old HVAC unit and the installation of the new one. Bobby even made sure my upstairs rooms intake vents were properly sized for the number of vents we had in the downstairs and upstairs. They both cleaned up the debris from their work areas. They made sure I understood how to work the new thermostat and answered all my questions. I would highly recommend American Mechanical, Inc.

Adam D

Taylor & Dillon were very professional and knowledgeable technicians. They completed the job in the time that was quoted. Before the left they made sure everything was cleaned up and in the same condition as it was when they arrived. Great job!

John Lombard

He was very nice and caring and knowledgeable. My only suggestion is that he wear those protective covering over his boots. I had some dirt and debris tracked through the house.

Kirsteen Mitchell

He was very friendly, efficient and found the leak quickly. He was respectful and knowledgeable.

Hope Prather

American Mechanical installed and maintains our generator. Every employee we have dealt with has been knowledgeable, courteous and prompt. The excel at communicating with their customers.Jason Gay was our technician today. He diagnosed the problem, presented the options and fixed the problem. You really can't ask for better service or customer care than you consistently get from American Mechanical.

Brandon Duvall

Carlton walked us through every step of the installation process, breaking down the process to its fundamental core components. The breakdown made it easy for any novice homeowner to understand and follow along. He mitigated any concerns had and enhanced my knowledge of the systems and future required repairs. During the discussion, my fiance and I felt without a doubt trusting of Carlton and his recommendations and planning. Carlton is a straight shooter and honest about his work, his resilient persistence, and his follow-through. His team's technical acumen is beyond approach. His work is nothing short of remarkable, swift, and precise with their work. He is committed to excellence!

Bell Evans

John is a well-versed skilled technician. He is extremely polite and knowledgeable. There was not one question I asked him that he did not answer. If it was still any questions left, he knew exactly who to refer me to. This is a totally professional way of handling a customer's questions that was not in his field of work. I am the type of person that follows a technician around and curiously always asking a bunch of questions for my own concern. But, this did not bother John at all. If anyone can put up with me asking so many questions all the time, and they stay polite courteous and in a good mood, they are TOTALLY AWESOME in my book. I would recommend American Mechanicals to any of my friends that ask me. Respectfully, Evans

LaShanda Boone

I'd like to thank the technician that repaired the A.C. unit in my home Thursday. His name was Carlton. He was very professional, efficient, knowledgeable. He greeted me and my son with a handshake when he arrived, which I thought was awesome. He even took the time to explain the problem when I asked; needless to say my home is comfortable again !! Thanks so much!

Mithra Green

Strictly meh! I have humidity issues during shoulder seasons. The first appointment was great. On time, corrected some installation issues I didn't know about. Told me my unit could regulate humidity separate from temp but it needed to be rewired however not all their techs could do this type of work. I scheduled another visit to be combined with a preventative maintenance service (one price). The next guy showed up (late) with NO IDEA he was supposed to rewire the unit, only the PM visit. Next visit from the rewire tech (which was supposed to be included in the last visit) seemed to flummox him but he assures me it'll work AND it's another few hundred bucks for the visit. Still having humidity problems (67%RM). I schedule another appointment 6 days out to ensure a morning appt and they just called to let me know they'll be here between 2-4. I'm just over it. I'll seek my fortunes elsewhere.

Krystal Robinson

Mike G. was the perfect example of professional attitude with personal courtesy. When he initially came out to see what was wrong with my AC unit, he stayed until it was working well enough to cool my house for a few days as I have a baby and another child at home. When he came back, he was able to fix my unit in a reasonable (more than) amount of time, explaining to me the steps along the way. He gave pointers as to the next thing that would need service, but reassured me that it could wait if needed, probably seeing my panic at the AC unit going out again. Mike is extremely knowledgeable and personable, putting me at ease and earning my trust in him and the company. I would highly recommend this company for any issue they advertise as able to resolve!

Emily Lyman

Dealing with HVAC problems on site is difficult enough, doing so from a distance can be a nightmare. Dave was a pleasure to work with. He was thorough in his evaluation, detailed in his explanations, and generous with his time answering all of my questions. I felt he offered an honest assessment of the problems and appreciated his input. Highly recommend!

Duncan Erb

American Mechanical came in and did a great job installing my new Mobile Link for my generator. Very professional and knew what they were doing.

Daniel Van Ermen

Excellent service, couldn't have asked for a better technician .

Cyndal Edwards

Just called them last Sunday afternoon as we had an electrical problem that shut off our well pump, freezer, refrigerator and many other things. They had someone out to fix it in under an hour who explained and resolved the problem in under an hour. He was courteous and professional. We were totally satisfied. Definitely recommend.

Teresa Glover

On time, friendly, knowledgeable and completed work in one visit.

Jason McElfresh

Extremely professional company. Tony J., Mason B., and Kevin G. came out to install a new upstairs AC unit for us. Everyone was very nice and they made sure to explain everything to me before and after installation. I would highly recommend this company.

maria trotta

Bill L. ,Randy B., Kevin G.and ,Mike G. All serviced my home installing a new HVAC heating and A/C unit. All the men were respectful professional and very polite. They also made sure everything worked correctly Before leaving and got all the old parts and trash taken away too. I have said before but it needs to be said again..American Mechanical is a great company and I recommend them to everyone.

CJinSD1 .

Sean Mayo's service visit was very pleasant and efficient. He went over and above what was expected by helping with cleaning up the spilled water that greeted him in addition to quickly fixing the drain issue. Recommended.

Cort Sturdevant

The technician they sent, Jon, was personable, professional, knowledgeable, and helpful. Everything was explained clearly, and everything was left clean. Great Job.

christina condon

Tom was on time, thorough, professional. Electrician explained the problem and took photographs. Kelly with dispatch was friendly and efficient and one of the best customer service reps I have spoken with. Drake Fitzpatrick completed the work. He was polite and thorough. He explained what he was doing, answered questions, showed before & after pictures of the work, and had an upbeat attitude. Thanks to American Mechanical. I am a satisfied customer.

Yasmine Tanyag-Vega

John came by the home & troubleshoot the AC problem of the motor. He reconnected another lead and defrosted the frozen pipe by turning the heat to defrost. As of know the AC is running well. Again, he has proven that he is an asset to your company. I highly recommend John for all your future AC needs. Ay

David Scheller

This company is absolutely A-M-A-Z-I-N-G! Thank you James for coming to fix my A.C. unit!

Keri Jenkins

Very professional and personable. Extremely knowledgeable and took the time to explain everything!

Steve Jones

I had the opportunity to meet Jason, who came out to provide an estimate for back up power. Jason was very knowledgeable and answered all my questions. Jason is a fine young man and very easy to talk to. I haven't made a decision yet, but I would hope he was available for installation.

RL O

Rich was very professional and courteous during the service and installation of my water heater. He took the time to review with me the work he completed by SHOWING me what he did. Most people talk to you by reviewing a piece of paper. I would recommend his service to anyone. He did the job quickly and I greatly appreciated it.

Daniel Echols

Our technician, Mike G., was extraordinary! He went above and beyond to troubleshoot and saved us a few dollars by isolating the defective part and got our A/C up and running after almost 2 weeks of no air conditioning! I would recommend American Mechanical because they have experienced technicians like Mike!

Nicole Williams

Excellent customer service and a thorough job! Eric was very personable and used the right equipment to get the job done (I say this because the last plumber that excavated our sink crushed our gutter when he had to go on the roof). The fact that he was so very friendly even though it's only 30 degrees outside and spitting rain just added to it!!!!

Seth Collins

I called up American Mechanical on a Tuesday to schedule a general diagnostic exam of my air conditioning system. The earliest they said the earliest they could come out was Thursday, which was acceptable. I was in the process of selling my home, so there was a contractor box on the door. When I called them on Thursday afternoon to inquire about the status, they informed me they would not be able to make it until Friday. When I called them on Friday to inquire on the status, they assured me someone would be there to inspect the system. Friday evening at 7:27PM I received a text alert that the technician was on his way, which is about 40 minutes before sunset. I received a call at 8:13PM to inform me that the system was over pressurized, and they would adjust the Freon accordingly. At 8:40PM I received another call that the system was not functioning properly, but it was too dark to diagnose the problem. I would have to wait until Monday for the work to be completed. On Monday morning I called to them to inquire on the status, and they stated there was never anything scheduled. They put me on the schedule for the same day, but when my realtor called them to relay how urgent this service was we were told there was nothing available until the following week. Very poor customer service and very poor service delivery. If you require timely service, I would call someone else.

Jeremy Fleshman

Worked with Chris Clark for a home electrical inspection. He was very knowledgeable and effective. When he presented recommendations, he priced them in multiple options and explained the pros and cons of each choice. Highly recommended!!

David Lyons

Eric was outstanding! Got right to work and really looked out for me. I will definitely call upon American Mechanical for future work, which I'm already planning for.

Alan May

In a late day emergency plumbing situation, Ed S. came out and did a top-notch job, going above and beyond. Even when it looked like he might not be able to fix the water leak in my condo after the property manager informed him that the only water cut-off was for the whole complex, there were none for the individual buildings or units, Ed took it upon himself to search around the crawl space under the building until he located the individual cut-offs he knew there had to be. He was not only courteous, and professional, but was genuinely sympathetic to my plight and did everything he could to remedy the situation. I would gladly have him come out again for any future plumbing needs.

Emanuel Hunter

Dan was a very pleasant technician. He did Thoreau job explaining the features of the item to be installed. I highly recommend him.

James Fouts

Jason is a great technician. In and out with no problems. Will hire for any future electrical issues. Thank you!

Mark Anderton

Got an estimate for a small job at my house. Very timely and professional. Great explanation of the factors for the estimate. Great communication from my initial contact to today's visit.

Anthony Monroe

David Johnson is a professional in every sense of the word. He wore shoe covers at all times while in my home to protect my floors; absolutely no mess made. He was quick and efficient as well as gave me cost saving techniques for my units. I will use American Mechanical again and specifically request Dave Johnson.

Sean Rutan

Awesome from the first phone call! Informative, professional, nice, impressive service, fantastic warranty!!! Thank you Kirsti, Neil, Bobby and Darren!

Phil W.

Very knowledgeable and polite. No AC in a heatwave with a pregnant wife and AM showed up in a few hours and got us cooled down. Great service.

Sheridan Barber

Mike came to my home and determined my needs. He explained in detail what I needed to get my system to proper working order. He quoted a very reasonable which was lower than other bids. He is a true professional. Bobbie McGee, Darin, Drew, David, & Dillon removed my old vents and installed new ones the same day. They were all very courteous, professional. It was a pleasure to have them at my home. Work looks very good. Thanks very much to American Mechanical.

Ana Padgett

Very easy scheduling, and Sean was here right when he was supposed to be. We received a text from the company just as he arrived with his picture and bio, so we knew who to expect (greatly appreciated for a family home with small kids). Super nice guy who was very professional throughout, and was able to both diagnose our problem, then explain the needed repairs and associated fees in a clear way. The work isn’t done yet, but we felt confident enough to move forward with scheduling etc.

Freeman Embree

Outstanding group of workers. Started my generac generator install today, hottest day of year so far 108 degrees. Not completely done yet but I am confident I chose the right contractor. Thank you guys. Very professional, courteous and knowledgeable. Did outstanding job of clean-up at end of day.

Kendra Kroupa

Rodney W. did a spectacular job on LED lighting for our home. He was professional, polite, and did a fantastic job. I’m thrilled with our lights. Rodney W. is the reason I will go back to American Mechanical in the future. Thank you!

Catherine A Terranova

Interviewed Mike Hayes, HVAC Solutions Specialist today. Very courteous, no pressure, lots of information, comparisons, explanations, patience as he explained my heat pump needs. Excellent price offered, as well as time to consider. Very pleased with how this important decision was handled.

jackrichardharman dee

Great response time, in an emergency situation, Wife got home from open heart surgey, Ac was barley hanging on, if at all really .Neil, not only took e call to our home after 9 at night, but got system up and running, gave me quote for new install, rearranged schedule to prioritize our install. Nothing but extra steps of going above and beyond, for our comfort and our satisfaction. In a time where I witnessed the right out "lets take advantage of a bad situation " from other companies, Neil had our backs, he didnt try and sell what we didnt need, no extras, no BS, The install crew was not only a blessing to see , but, courteous and professional. From the first phone call I made to job completion, everyone associated with the install @ American mechanical made me confident I made the right call, I will recommend them and the incredible team that stands behind the crews in the fields,

Larry Ward

Rich arrived early. He found the drain pipe system within 2-3 minutes. The previous Plummer could not find it and stated it would be a costly fix. Rich explained everything as he was doing it. He cracked a few jokes and had everything complete within a matter of minutes. Very courteous, humorous, and knowledgeable. Overall excellent performance!

Donamarie Christman

Jason was professional, efficient + congenital. He gave me a quote for the job on the spot. When I've gathered the funds, he will be the person I call.

AUGUSTA STEPHENS

Rich was on time and was very polite. He explained every aspect of the job that he was doing and also explained in depth the reasons why he was doing this job a certain way. In short, he was the consummate professional of his job. He was very neat and cleaned up everything when he finished. I have rarely seen such outstanding work. Kudos to Mr. Rich Peterson!!!

Dale Tims

My son and I needed a new HVAC system since the old unit was approaching 30 years. I did all the homework, searched, researched for the best system paired with the most professional company I could find. Everything led to American Mechanical! I set up an appointment. Neil J. was our install advisor. Neil was thorough and professional. We decided on a system for install. A date was set for the install. Trane was my ultimate choice. The install team consisted of Tony J., Jacob L., and Mason B..The install team called around 8:00am ready to install. Tony, Jacob, and Mason were professional, but friendly. These guys FINISHED the ENTIRE system by 6:00pm the same day! Great crew! If anyone asks me to recommend a company for HVAC, back-up emergency generators, or electrical work, I will recommend American Mechanical! Cannot recommend enough!!

USER CASEV

Mr. Neil Jordan came to my home to do a second-opinion diagnostic on my AC system for the upstairs zone. He is the best AC professional that I have ever met. Mr. Jordan worked diligently and thoroughly to correctly identify the direct cause of the system problem which was misdiagnosed by the previous AC service company that I used. He also corrected some wiring mistakes (wrong gauge) made by the previous company.

Rockin' Robin

I've been very pleased over the years with the service I get from American Mechanical. It definitely shows that the owner values his employees enough to train them well, and they all seem to enjoy working there as well. He actually used to call me after every appointment to make sure that I was happy with the work that was done!

Sandra Poole

My husband and I have been so very impressed with American Mechanical and their staff. We are having electrical upgrades and a Generac back up generator installed for our home. Jason was our first contact. He met with us, answered our many questions, inspected the house, gave suggestions. Jason made us feel very comfortable with our decision to have this work accomplished. The technicians at our home were Jon, Rodney and Tim. They were such hard workers! All were very friendly, patient with all my questions and made us feel relaxed and comfortable having them at our residence. In addition Kirstie has been our contact regarding scheduling. She has been most helpful with keeping us informed about when and what would be happening. Highly recommend this company! Excellent employees!

patrick wright

Jon Leonard arrived at my home along with another technician that had recently moved over to American Mechanical from another provider and was learning the process that American Mechanical used when making service calls. Upon arrival, they explained what they would be doing and explained the process from start to finish. Jon also reviewed the information that I provided to the scheduling consultant to ensure that he had all of the details and specifics of my problems. Both technicians were very clean and neat and also respectful of my home during the service call. They explained their findings with my systems and provided options for the repair of one of my units and recommended replacement of the upstairs unit. They determined that another contractor had used the incorrect Freon type and potentially damaged the upstairs unit. Once they were able to get the downstairs unit operational, they made several adjustments and added R-22 to ensure maximum efficiency of the unit. They started with a 5 degree split on temperatures and were able to increase it to a 20 degree split on the inlet/outlet temperature to ensure that I was getting the most out of the system. I highly recommend the American Mechanical team for your HVAC service requirements.

Michael Green

The American Mechanical team of Tony J, Kevin G and Darren F, installed my systems in my house. they were extremely professional, courteous and they went above and beyond to make my system preform better than the original installer of my old system. The outlined their work plans and explained all of the equipment and functionality. Cleaned up after themselves. Highly recommended.

Britni Normile

From the very beginning day 1 of coming out and accessing the problem, all the guys did great. Neil J. came out first and was straight to the point, gave us the best options and did work that he didn’t have to do. His customer service exceeded above and beyond. On the day of our ac unit installation, Tony J was prompt and on time like they said they would be. They came in, made sure things were put down in place to be safe and clean. They started the job and definitely ran into more problems than they and I expected and were quick to come up with a solution. Taylor B and Tony J work as a great team together and got things together right. Once it was known that we had the wrong thing, Kevin G showed up with the correct part and worked very quickly and jumped in to group to work and get it done. Nothing was broken, the house was left in great shape and our heat was back on and up to 70 within 5-10 minutes of turning it on. Tony helped me set up the app and get the program running on my phone. Tony, Neil, Kevin, and Taylor did an amazing job! Good job, American Mechanical!

Judy Shuler

Jennifer B. (Customer Service at American Mechanical). Jennifer is an excellent Service Rep. She is extremely knowledgeable. On my 2nd or 3rd call concerning my problem Jennifer answered the phone. I explained my situation and she took charge and solved every thing within 2 days. I now have all the information my Lawyer needs for closing. She is a pleasure to talk to, and deserves a raise. Thanks again Jennifer

Steve Ray

Showed up on time, completed job quickly and efficiently. Very friendly and pleasant. Fair and reasonable rates.

Katelyn Castro

I initially spoke with American Mechanical based off reviews and I’m glad I did. I have been impressed with their services both time they have come out to our home. Professional, polite, and thorough. I’ve used other HVAC companies in the past via home warranty, but we have decided to cancel it simply to use this company. Manuel was one of the best techs to service our home. Highly recommend.

Stacy Durfee

What an INCREDIBLE company to work with! Kirsti in the office helped us get the right people out here for the situation we had going on, Shaw inspected our old system, told us is was done. Scoped the duct lines prior to putting together a plan for a new system, once the duct work checked out passable the new system came together beautifully! Bobby and Dillon showed up and got to work a day earlier than expected (which is wonderful with temps expected to reach 90 and no ac) by the end of day 1 we had ac downstairs. Day 2 upstairs. They fully explained EVERYTHING. No question was left hanging. They fixed things I didn't even realize were a problem. Definitely a company I would recommend to everyone I know. Thank you American Mechanical from start to finish, GREAT JOB!

Chris Bowman

Great company. Honest, consistently knowledgeable, and awesome technicians. They have taken great care of us.

Sean Davis

Duane H and Dan S came out to perform a service change at our house. He and his crew were on time and very professional. They knocked the job out in a day, did not cut corners, and hooked us up with temporary power to keep the fridge and a couple of other necessities on for the kids! Great job

Evan Mumma

Always the best service. Fast and honest. David Johnson came out on a Sunday and had everything I needed in his truck. He was very knowledgeable and explained everything to me so o could understand. Will use American Mechanical for all my HVAC needs.

Irineo Cu

First time to use their services. Duane presented himself as a capable Pro in his line of work. He gave me sound advice on what to do best for my situation. I feel that he met my expectations being a man with 35 years in his line of work.

Sam Rome

I called for help and appointment was scheduled for the following morning. Tech Preston called prior to coming and arrived in 15 minutes. He was professionally attired and very knowledgeable of his trade. The job was done very professionally. For the type of Job that was done the price was also worth it and acceptable. If all of the techs from American Mechanical are like Preston, I would highly recommend American Mechanical to anyone. Thanks for the quick response and a job well done.

Nate Winans

I don't normally write reviews, but i have to say, Phil from American Mechanical is a true professional and incredibly knowledgeable individual. I had called American Mechanical after a failed attempt by my Home Warranty company to correct a sewage drainage/backup issue. I was pretty upset at this point especially with the service I had just received from another company. The woman I spoke with on the phone was friendly, patient and helpful! We had just moved into this house and sewage is definitely not what you wanna deal with right from the start. The home warranty company sent someone out who said I had a collapsed line and that there was nothing they could do. My call to American was early evening on a Friday and I was expecting to not get an appointment until Monday. They sent Phil over within the hour. He was very friendly, walked me through the yard helping me find the clean-outs and main cut offs. He walked me through some of the questions I had to help me understand the plumbing of our new house. He also solved the issue and it did not involve me having to spend thousands of dollars on a new main line! I have met "good" industry professionals before, but I am incredibly pleased with the service I received from Phil and the staff at American Mechanical.

Jena

The company was happy to reschedule my appointment when I needed to, they gave me plenty of notice to when my technician would arrive, he came on time, listened to my concerns/desires, worked quickly and efficiently, and completed all the work. He was happy to talk through additional work I wanted quotes for, and walked through possible solutions to give me the effect I wanted. I really liked Todney and was impressed with his professionalism. He explained the company’s yearly warranty program to me, and was very knowledge. The price was dead on what I expected. I am very pleased with Rodney and the office staff. It is so nice to work with a company that values customer’s time and business. I’ll be using them again, for sure!

Craig Byl

Awesome company and pricing, fantastic tech (Duane). I couldnt be happier, id leave 10 stars if I could. Def recommend and I will use them again.

Joe Malley

Phil was fantastic and knew his business. Excellent service

Debbie

American Mechanical's service was sketchy. They sent a guy out for a plumbing issue and he really had no idea what he was doing. I watched his machine break something on my house because he was lazy. He couldn't fix the problem. At first, they told us they couldn't come out the next day because they were booked. I was like, you should finish this job before you start another one. They did end up sending someone out the next day who knew what he was doing and fixed the problem. We had sent pictures of what they broke immediately the first day and the second guy took pictures of it the second day. After trying to deny they broke it, they finally sent someone out to fix it. He made a mess and threw his trash in my yard and left it there when he was done. They tried to charge a bunch for the first day when they didn't fix anything. It's not my fault they sent a guy who doesn't know what he is doing. They are hit or miss whether you get someone who knows what they are doing and make more messes in the process. Overcharging doesn't help either.

Kathy Crayton

You have two "Excellent" guys! Duane and Dan are the very best I have seen yet! They are: personable polite professional knowledgable and eager to please the customer me (

Brad Overton

James C. was very knowledgable and willing educate me on the right maintenance path ahead. 5 star experience!

Business Hours of American Mechanical, Inc. in Virginia

SUNDAY
6AM–6PM
MONDAY
6AM–6PM
TUESDAY
6AM–6PM
WEDNESDAY
6AM–6PM
THURSDAY
6AM–6PM
FRIDAY
6AM–6PM
SATURDAY
6AM–6PM

PHONE & WEBPAGE

American Mechanical, Inc. en Virginia
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